Microsoft Purview Information Protection Reviews

Microsoft Purview Information Protection provides financial returns by reducing tool usage and decreasing response times. While precise quantification is challenging, it avoids costs related to data loss and regulatory fines, ensuring compliance. Automation speeds up issue detection and saves costs. It facilitates centralized data governance, eliminating silos and freeing human resources for other tasks. It labels and encrypts essential documents, enhancing security and peace of mind. Direct ROI is secondary to achieving security objectives.

Enterprise users find Microsoft Purview Information Protection pricing competitive and appealing, especially with the E5 license offering extensive features in a single bundle. The pricing varies with enterprise licensing options like E3 or E5, and although Microsoft's licensing can be complex, many see good value in the unified suite for data protection and integration capabilities. Customers tend to prefer this model over competitors, appreciating the bundling of solutions under a per-user charge, which often proves cost-effective.

• "Initially, Purview's cost seemed quite high because it was for personal use. I was scanning a tiny tenant and thinking, "If I extrapolate this to an enterprise-scale tenant, it will be quite costly." However, I talked to people who had compared it to other products on the market, and they're spending five figures to get started. At least, Purview has a free trial, so you can try some of the features early on."
• "The pricing and setup costs are transferred to my clients, who find it affordable and are satisfied with what they receive."
• "The tool's pricing is not a problem for customers because they often purchase it as part of a bundle. With an E5 license, for example, users get access to the entire functionality. This is one of the main reasons why many customers are choosing Microsoft."

Organizations primarily use Microsoft Purview Information Protection for data loss prevention in Teams, email, and cloud applications. They implement data labeling, sensitivity labels, and digital rights management. It helps protect sensitive data by scanning, discovering, and classifying it. Users integrate it for governance and auditing while employing the software development kit for custom applications. A common use involves automating governance processes and safeguarding critical information across different environments and organizations.

Customers report mixed experiences with Microsoft Purview Information Protection's support. Challenges include slow response times, difficulty finding knowledgeable staff, and frequent need for issue repetition. Some praise ease of use without much support interaction, while others highlight frustrations with ticket handling and internal communication. Ratings vary, with some giving positive feedback for recent improvements in visibility and community engagement, yet many underscore persistent technical support challenges and delays in achieving resolutions.

Initial setup of Microsoft Purview Information Protection varies in complexity based on organizational needs. Some find it straightforward, especially if planning and analysis are prioritized. There are challenges with user adoption and issues with auto-labeling functionality. Training is essential for ease of use. Deployment typically requires minimal personnel, and its cloud nature simplifies configuration. Initial experiences indicate it has become more accessible with updates, though certain limitations persist.

Microsoft Purview Information Protection demonstrates commendable scalability. Users appreciate its ability to manage scalability through cloud infrastructure, eliminating personal management efforts. However, some desire faster data processing times. Organizations scaling up to thousands of users or handling millions of documents report no major concerns, finding it capable and responsive. Challenges arise mainly with on-premises scanning requiring increased server capacity. Despite some improvement areas, Purview efficiently handles substantial workloads across various departments and large datasets.

Microsoft Purview Information Protection is highly stable, with its essential features working consistently well. While there might be occasional minor instability, such as policy tips, most users report it operates reliably even at scale. Many users have not experienced significant issues, and any large document processing delays are noted. The platform undergoes rigorous testing before release, ensuring it remains a reliable choice for organizations seeking secure information management.