Try our new research platform with insights from 80,000+ expert users
Microsoft Exchange Logo

Microsoft Exchange Reviews

Vendor: Microsoft
4.2 out of 5
Badge Leader

What is Microsoft Exchange?

Featured Microsoft Exchange reviews

Microsoft Exchange mindshare

Product category:
As of August 2025, the mindshare of Microsoft Exchange in the Email Applications category stands at 11.5%, down from 11.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Email Applications Market Share Distribution
ProductMarket Share (%)
Microsoft Exchange11.5%
Google Workspace21.0%
Microsoft Exchange Online13.1%
Other54.4%
Email Applications

PeerResearch reports based on Microsoft Exchange reviews

TypeTitleDate
CategoryEmail ApplicationsAug 28, 2025Download
ProductReviews, tips, and advice from real usersAug 28, 2025Download
ComparisonMicrosoft Exchange vs Google WorkspaceAug 28, 2025Download
ComparisonMicrosoft Exchange vs Microsoft Exchange OnlineAug 28, 2025Download
ComparisonMicrosoft Exchange vs Amazon WorkMailAug 28, 2025Download
Suggested products
TitleRatingMindshareRecommending
Commvault Cloud4.3N/A95%111 interviewsAdd to research
Google Workspace4.121.0%95%104 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business33
Midsize Enterprise24
Large Enterprise28
By reviewers
By visitors reading reviews
Company SizeCount
Small Business200
Midsize Enterprise129
Large Enterprise195
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
13%
Government
9%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Construction Company
5%
Educational Organization
4%
University
4%
Energy/Utilities Company
4%
Real Estate/Law Firm
4%
Performing Arts
3%
Legal Firm
3%
Media Company
3%
Healthcare Company
2%
Retailer
2%
Insurance Company
2%
Hospitality Company
2%
Non Profit
2%
Outsourcing Company
2%
Wholesaler/Distributor
2%
Consumer Goods Company
2%
Recreational Facilities/Services Company
2%
Transportation Company
1%
Logistics Company
1%
Mining And Metals Company
1%
Computer Retailer
1%
Recruiting/Hr Firm
1%
Renewables & Environment Company
1%
Marketing Services Firm
1%
 
Microsoft Exchange Reviews Summary
Author infoRatingReview Summary
Manager IT Support at Naubahar Bottling Company (Pvt.) Ltd. Gujranwala Pakistan4.5We switched from Microsoft Exchange to an MDN email solution due to high costs associated with user growth. While Microsoft Exchange is user-friendly and integrates well with Outlook, its pricing makes it less viable for companies with limited budgets.
Manager, IT Security at Averis Sdn Bhd4.5I use Microsoft Exchange for email service and contact management. While its features meet our needs, improvements are needed in pricing, whole-day event scheduling, and backup solutions. It's productive but requires third-party backup, adding extra costs.
Head Of Infrastructure at ValU3.5I have experience with both Microsoft Exchange and Office 365 for internal and external email solutions. Exchange offers ownership and control, while Office 365 provides a subscription model. Both have their pros and cons, particularly regarding internet dependence.
Senior Executive at Lakdhanavi Limited2.5I use Microsoft Exchange for scheduling and managing meetings, integrating it with Microsoft Teams for seamless collaboration. However, repeated authentication is cumbersome, and replying to conversations via links has worsened in the latest Outlook version.
System Administrator at HRA4.5I use Microsoft Exchange for email management and collaboration in different industries. The mailbox roles are essential for our needs. While on-premises cost-effectiveness is good, Exchange should improve feature availability and provide a clear roadmap for updates.
Assistant Vice President, PreSales at Netcore Cloud3.5We use Microsoft Exchange mainly for email, integrating it with tools like Outlook and Teams. It offers shared mailboxes and security features, but clearer feature descriptions are needed. It has improved our productivity by 30% to 50%.
Founder, Professional Services Director, Lead Architect at Falcon Consulting3.5I use Microsoft Exchange to assist customers with infrastructure setup and support, leveraging valuable features like the Database Availability Group for high availability. Improvements are needed in hybrid deployment transitions. Exchange offers advanced features not found in open-source alternatives.
CoFounder/CTO at Hybrid Tech5.0Microsoft Exchange's standout feature is Outlook, familiar to users. However, the tool is complex and requires admin-level skills. It will be unsupported after October 2025. In Pakistan, it's preferred in banking and finance, though Office 365 is recommended.