Microsoft Dynamics Reviews

Name: Microsoft Dynamics
Brand: Microsoft
Rating: 4.3 (11 reviews)

4.3 out of 5

11 reviews
100% willing to recommend

What is Microsoft Dynamics?

Microsoft Dynamics AX for Retail Point of Sale (POS) is available either as part of the integrated Dynamics AX for Retail business suite, or as an individual POS solution. Features shown include the Modern POS experience, product search and select, client-telling/assisted sales experience, customer detail capture and remote stock counting.

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Microsoft Dynamics is the #2 ranked solution in top Point of Sale Systems and #3 ranked solution in top Order Management Hubs. PeerSpot users give Microsoft Dynamics an average rating of 8.6 out of 10. Microsoft Dynamics is most commonly compared to Nayax VPOS: Microsoft Dynamics vs Nayax VPOS. Microsoft Dynamics is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 16% of all views.

Helped 872,008 peers since 2012

Featured Microsoft Dynamics reviews

AhmedHalim

ERP Administrator at CACC Cargolinx

Microsoft Dynamics is my comfort zone in the application in the finance module. I am familiar with analytics features such as Microsoft Power BI. Regarding sales forecasting, we mainly use Power BI in our analysis for sales, not the application reports. It's a limitation only in the reporting because Microsoft Power BI is excellent for creating reports or customizing dashboards; Microsoft Dynamics focuses on functions, not reporting. In Egypt, we haven't used the AI features yet, so it's too soon to judge this feature. The pricing structure is clearly defined, but it's just too expensive. So far, there are no specific issues regarding the cloud. Even with businesses in sectors that can afford it, retail solutions in Microsoft Dynamics are not as strong compared to LS Business Central. On a scale of 1-10, I rate Microsoft Dynamics a 7 out of 10.

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Sahil Shahi

Market Researcher at SRINSOFT INC

I am both a service provider and a customer with Microsoft Dynamics. The best advantage of Microsoft Dynamics, from my personal experience, is the feature of creating activities inside the CRM to keep track of all customers or prospects whom we are targeting, and the companies we want to work with. Keeping track of activities, emails, and calls helps sales professionals maintain records of each customer and lead.

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MichaelSoliman

Owner at Alopex ONE UG

I find the Power Apps integration and the standardized table structure most valuable. When Wernher von Braun left NASA in 1972 or so and retired, almost nothing was working anymore at NASA, especially not the Space Shuttle, the new Space Shuttle program. The problem was that he was organizing all of that stuff in his brain. He had an eidetic memory. So, the Pentagon said, 'If those people don't grow on trees, we have to formalize that one.' That was the beginning of the formalization of directory servers, such as Active Directory, which is a direct follow-up of that development. With Microsoft Dynamics, I have the same for ERP systems because any ERP system has to have the notion of what an earnings report is, what a contact is, stuff like that. And that one has been standardized in specific table structures I can use. Of course, I can build my own table structures encompassing that one, but that's unnecessary work.

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Microsoft Dynamics mindshare

Product category:

As of October 2025, the mindshare of Microsoft Dynamics in the Order Management Hubs category stands at 9.4%, up from 4.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Order Management Hubs Market Share Distribution
Product	Market Share (%)
Microsoft Dynamics	9.4%
Blue Yonder Order Management	17.4%
Manhattan Active Omni	13.7%
Other	59.5%

Order Management Hubs

PeerResearch reports based on Microsoft Dynamics reviews

Type	Title	Date
Category	Order Management Hubs	Oct 25, 2025	Download
Product	Reviews, tips, and advice from real users	Oct 25, 2025	Download
Comparison	Microsoft Dynamics vs IBM Sterling Order Management	Oct 25, 2025	Download

Title	Rating	Mindshare	Recommending
Nayax VPOS	0.0	N/A	0%	0 interviews Add to research
Blue Yonder Order Management	0.0	17.4%	0%	0 interviews Add to research

Valuable Features

"I give the scalability of the solution a nine out of ten."
"The modular approach to how Microsoft Dynamics is being deployed is what drove us to use it. You find that an organization would have, for example, only finance and HR, but in the future, they want to scale up the supply chain. They will later want to add procurement. The modular aspect is what was beneficial to us and influenced our decision to use Dynamics 365 on the cloud."
"It has ability to control the management of all processes in the company, allowing good communication throughout entire departments."

Room for Improvement

"The current report is too broad and generalized to meet the needs of customers who require more detailed information."
"The initial setup of Microsoft Dynamics requires some expertise. The process is not user-friendly for beginners. If you know your way around Microsoft Dynamics, it's something you'd find intermediate. It's not easy but not difficult."
"There should have been a way where customer support is supported. This would ensure that the users can more easily find errors while dealing with their software activities."

Pricing

"I give the cost a two out of ten because it is an expensive solution."
"There is a license required to use this solution. The prices can vary, depending on your setup and the number of users you have."
"The software is a bit expensive and some startup companies will be unable to use it despite its effective usage in management. This should be catered for and looked upon since it greatly affects some users who want to use the tool."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Microsoft Dynamics Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	1

By reviewers

By visitors reading reviews
Company Size	Count
Small Business	17
Midsize Enterprise	10
Large Enterprise	27

By visitors reading reviews

Top industries

By visitors reading reviews

Comms Service Provider

16%

Computer Software Company

11%

Government

Hospitality Company

Construction Company

Real Estate/Law Firm

Energy/Utilities Company

Financial Services Firm

Manufacturing Company

Educational Organization

Non Tech Company

Performing Arts

University

Non Profit

Outsourcing Company

Wholesaler/Distributor

Insurance Company

Recreational Facilities/Services Company

Retailer

Aerospace/Defense Firm

Transportation Company

Logistics Company

Legal Firm

Compare Microsoft Dynamics with alternative products

Learn more about Microsoft Dynamics

Microsoft Dynamics was previously known as MS Dynamics.

Microsoft Dynamics customers

Harris Farm Markets, Ariston Thermo Group, Delhi Integrated Multi-Modal Transit System Ltd., Zimbabwe Revenue Authority, Kodak Alaris, APi Group Inc, Thorlux Lighting, Aruba Networks, Ceskoslovenska obchodni banka, a. s. (CSOB)

Product Categories

Order Management Hubs

Point of Sale (POS) Systems

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Microsoft Dynamics Reviews Summary
Author info	Rating	Review Summary
ERP Administrator at CACC Cargolinx	3.5	No summary available
Market Researcher at SRINSOFT INC	4.0	No summary available
Owner at Alopex ONE UG	5.0	No summary available
Manager, Information Systems Security at a financial services firm with 1,001-5,000 employees	4.0	No summary available
Sr. Manager, TMT Business Consulting (Focused on B2B Tech Product cos.) at a security firm with 11-50 employees	4.5	No summary available
Sales Manager at Dhyey Consulting	4.5	No summary available
Founder at PT TECHNO ONE CONSULTING	4.5	We use Microsoft Dynamics 365 for diverse industries, leveraging features like trade logistics and asset management. It helps our clients enhance decision-making despite needing customization for specific needs. With a 20% ROI, it remains effective and popular.
Assistant Administrator at PostsTechnohub Limited	4.5	No summary available

Microsoft Dynamics Reviews

What is Microsoft Dynamics?

Featured Microsoft Dynamics reviews

Microsoft Dynamics mindshare

PeerResearch reports based on Microsoft Dynamics reviews

Valuable Features

Room for Improvement

Pricing

Review data by company size

Top industries

Compare Microsoft Dynamics with alternative products

Learn more about Microsoft Dynamics

Microsoft Dynamics customers

Related questions

Product Categories

Popular Comparisons