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Jama Connect Reviews

Vendor: Jama
3.8 out of 5
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What is Jama Connect?

Jama Connect is a software platform designed for requirements management, risk management, and testing in product development processes. It allows teams to collaboratively define, track, and manage requirements throughout the entire product lifecycle. Jama Connect enables organizations to improve communication, increase efficiency, and ensure compliance with industry standards and regulations.

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Jama Connect is the #3 ranked solution in top Application Requirements Management solutions and #11 ranked solution in top Application Lifecycle Management Suites. PeerSpot users give Jama Connect an average rating of 7.6 out of 10. Jama Connect is most commonly compared to Microsoft Azure DevOps: Jama Connect vs Microsoft Azure DevOps. Jama Connect is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 28% of all views.
Buyer's Guide
Jama Connect
December 2025
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Helped 879,259 peers since 2012

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Jama Connect mindshare

Product category:
Application Lifecycle Management (ALM...
As of December 2025, the mindshare of Jama Connect in the Application Lifecycle Management (ALM) Suites category stands at 4.2%, up from 2.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
Jama Connect4.2%
Jira14.7%
Microsoft Azure DevOps10.8%
Other70.3%
Application Lifecycle Management (ALM) Suites

PeerResearch reports based on Jama Connect reviews

TypeTitleDate
CategoryApplication Lifecycle Management (ALM) SuitesDec 29, 2025Download
ProductReviews, tips, and advice from real usersDec 29, 2025Download
ComparisonJama Connect vs JiraDec 29, 2025Download
ComparisonJama Connect vs Microsoft Azure DevOpsDec 29, 2025Download
ComparisonJama Connect vs Nutanix Cloud Manager (NCM)Dec 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Azure DevOps4.110.8%95%136 interviewsAdd to research
Jira4.114.7%91%277 interviewsAdd to research
 
 
Key learnings from peers
Last updated Nov 9, 2025

Valuable Features

Jama Connect's key attributes include its intuitive user interface, robust traceability, and impact analysis. Users appreciate the centralization of testing and requirements into one platform, simplifying workflows. The platform's flexibility in structuring projects and seamless integration with external tools like Amazon and Excel are highly valued. Users find the dashboard, test management, and traceability features extremely useful for complex projects, enhancing efficiency and minimizing rework, especially in regulated industries like medical and aerospace.
  • "The feature that I really appreciate about Jama Connect is its allowance for certifications through the FAA and FDA organizations in the US, which in the past was not possible for smaller companies because larger ones, such as Boeing and Airbus, often advised against using unapproved tools."
  • "The impact that Jama Connect provides for my company overall is significant as it saves a huge amount of time."
  • "Traceability is a key differentiator for Jama Connect, especially compared to Jira."

Room for Improvement

Jama Connect needs improvements in its user interface, performance, and collaboration features. Reporting and test management are challenging and could benefit from automation. Enhanced integration with tools like Jira and Confluence would improve usability. Simplifying initial setup, addressing security issues, and modernizing the UI are priorities for users. Improved support and project management functionalities are necessary, as well as better handling of diagrams, text, and change management to enhance efficiency and integration across organizations.
  • "I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes and generating reports automatically."
  • "The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."
  • "There are delays sometimes from the Jama Connect team in resolving issues."

Pricing

Enterprise users find Jama Connect's pricing competitive yet notably high compared to some alternatives. Smaller companies view it as more affordable than most competitors. The Enterprise licensing model and floating licenses offer some flexibility, but licenses for creative work or extensive use can become prohibitively expensive. Pricing concerns arise due to the challenge of providing access across an organization. Despite its cost, Jama Connect is seen as efficient, with monthly and annual licensing options available.
  • "Jama Connect is a little pricy."
  • "If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
  • "The cost seems very competitive with other offerings."

Popular Use Cases

Jama Connect is utilized primarily for requirement and test management. Users employ it for documenting and managing business, technical, and software requirements, particularly in lifecycle management of devices. It's integrated for efficient workflow cycles, providing traceability and maintainability. Organizations also use it to customize processes, integrate solutions like Google App Store and Microsoft Azure, and enable single identity access. Some attempt document storage, although not originally intended for that purpose.

Service and Support

Customer service is considered satisfactory by many users, though some desire stronger license management features. Technical support is frequently highlighted as a strong point, with many users praising its responsiveness and helpfulness. The creation of an online community and offering a knowledge base have been beneficial. While support speed varies, it's often perceived as good, providing 24-hour availability, especially beneficial for those in similar time zones, although responsiveness and customization are valued by users.

Deployment

Some users found Jama Connect's initial setup straightforward, especially with consultant assistance, while others mentioned it involved complex configurations. Cloud setup simplifies the process, yet configuring relationships, attributes, and models is essential. Deployment times vary, ranging from weeks to months depending on configurations and training needs. Larger organizations may require part-time or full-time administration. Migration and integration might slow deployment, but establishing structures and templates facilitates easier implementation for many users.

Scalability

Some mentioned early scalability issues with Jama Connect, including performance concerns and outages. However, improvements have made them less significant. It is noted for being scalable with data and users but struggles with interface limitations under heavy data load. Single sign-on creates access restrictions. Feedback ranges from very scalable with large user groups to having scalability limitations. Despite some initial concerns, configuration adjustments have generally supported thousands of users efficiently.

Stability

Jama Connect is stable with minimal outages. Some users experienced early glitches, likely due to server limitations. Minor issues arise from patches, necessitating user alerts before updates. Scheduled maintenance breaks are communicated in advance to users. Frequent problems such as crashes or data loss are not reported. Users consider stability satisfactory, with occasional minor hiccups. Jama Connect's modern requirements management stands out against competitors, maintaining good performance without significant downtime. Usage experience rates stability around seven out of ten.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Jama Connect Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise5
By reviewers
By visitors reading reviews
Company SizeCount
Small Business187
Midsize Enterprise107
Large Enterprise551
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
28%
Healthcare Company
10%
Aerospace/Defense Firm
8%
Computer Software Company
6%
Government
5%
University
5%
Financial Services Firm
4%
Transportation Company
3%
Comms Service Provider
3%
Retailer
2%
Pharma/Biotech Company
2%
Educational Organization
2%
Construction Company
2%
Non Profit
2%
Media Company
2%
Outsourcing Company
2%
Wholesaler/Distributor
2%
Insurance Company
2%
Hospitality Company
1%
Real Estate/Law Firm
1%
Energy/Utilities Company
1%
Legal Firm
1%
Marketing Services Firm
1%
Consumer Goods Company
1%
Performing Arts
1%
Recreational Facilities/Services Company
1%
Engineering Company
1%

Compare Jama Connect with alternative products

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Learn more about Jama Connect

Jama Connect Features:

  • Requirements Management: Jama Connect allows you to capture, organize, and trace requirements, ensuring alignment across teams and stakeholders.
  • Collaboration and Communication: The platform facilitates collaboration and communication among team members, enabling real-time feedback, discussions, and decision-making.
  • Test Management: Jama Connect supports test case management, test execution tracking, and defect management, helping ensure comprehensive testing and quality assurance.
  • Risk Management: You can identify, assess, and mitigate risks using Jama Connect's risk management capabilities, promoting proactive risk management throughout the product development lifecycle.
  • Traceability and Impact Analysis: The platform provides traceability matrices and impact analysis tools, allowing you to understand the relationships between requirements, tests, and other artifacts.
  • Compliance and Audit Support: Jama Connect helps organizations maintain compliance with industry standards and regulations by providing audit trails, documentation, and version control.

Jama Connect Benefits:

  • Improved Requirement Collaboration: Jama Connect enhances collaboration among stakeholders, including product managers, engineers, testers, and customers, leading to better alignment and understanding of requirements.
  • Enhanced Efficiency: The platform streamlines and automates various aspects of requirements management, reducing manual effort and improving efficiency in the product development process.
  • Increased Product Quality: By ensuring clear and traceable requirements, facilitating comprehensive testing, and proactive risk management, Jama Connect helps improve product quality and reliability.
  • Accelerated Time-to-Market: Efficient requirements management and streamlined collaboration enable faster development cycles and reduced time-to-market for products and solutions.
  • Regulatory Compliance: Jama Connect's features and capabilities support compliance with industry standards and regulations, helping organizations meet regulatory requirements.
  • Greater Visibility and Transparency: The platform provides real-time visibility into project progress, status, and potential issues, fostering transparency and enabling informed decision-making.

Reviews from Real Users

Project Management Director, Technology at a real estate company, says that "Jama Connect is a good tool for the entire software development cycle."

Lasse Mikkonen, Principal Consultant at Contribyte, states that Jama Connect “Offers great templates and predefined settings and it has a very good inbuilt test management module”.

Senior Program Manager Software at a manufacturing company, comments on Jama support, “I think the collaboration with Jama is pretty good, and they listen to us and do a lot of customizations for us to make it work better. Hopefully, it would have been the same with any other company. However, Jama provides essentially 24-hour support.”

Jama Connect customers

Deloitte, SpaceX, Omnigon, Delft University

Related questions

  • 31
Single project change to multiple projects
  • 20
When evaluating Application Lifecycle Management suites, what aspects do you think are the most important to look for?
  • 15
Looking for suggestions - we need a test management and defect tracking tool which can be integrated with an automation tool.
  • 24
Looking for a Comparison of JIRA, TFS & HP ALM as a Test Management Tool
  • 7
Do you have any feedback on the HPE ALM Octane release that came out in June 2016?
  • 13
How does Digite's Swift ALM tool compare with HPE ALM or JIRA?
  • 46
Would you use one or both ALM and JIRA to manage the SDLC and production support work?
  • 11
What ALM software do you recommend for building web apps?
  • 24
What is better for ALM: Scrum or Kanban?
  • 6
What features should one consider when choosing an ALM suite?

Product Categories

Product Categories
Application Lifecycle Management (ALM) Suites
Application Requirements Management

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Jama Connect Reviews Summary
Author infoRatingReview Summary
Principal Consultant at Contribyte4.0I use Jama Connect mainly for requirements management, appreciating its exceptional traceability and regulatory reporting advantages. However, its collaboration feature and usability need improvement, leading us to rely on other tools like Slack for broader teamwork.
Managing Director at CCC Systems Engineering Suisse GmbH3.0I've used Jama Connect for over three years; it offers strong scripting and certification support, but its change management and integration need work. While comparable to others, I still prefer PTC Integrity for its reliability and usability.
Requirements Engineer at Apollo Fire Detectors4.0I use Jama Connect to manage requirements through testing and validation. Its impact analysis, review features, and traceability save time and reduce rework, though importing diagrams can be tricky. Overall, it's efficient and integrates well with Jira.
Senior Program Manager Software at a manufacturing company with 10,001+ employees4.0We use Jama Connect for requirements and design input reviews, appreciating its efficient integration across development workflows. The review module's visibility and user experience are impressive, though increased automation would improve productivity. After considering alternatives, Jama Connect was our top choice.
Senior Engineer - Software Requirements at a engineering company with 10,001+ employees3.5Jama Connect is essential for long-term documentation and traceability, with valuable features like visibility metrics and relationship mapping. However, its collaboration and integration with tools like Confluence or Jira need improvement, and it lacks support for visual requirements representation.
System Engineer at a computer software company with 501-1,000 employees3.0I find Jama Connect valuable for requirements management, particularly its tracking and customization features. However, the review process is ineffective due to reliance on company culture, and verification is cumbersome and inefficient.
System Engineer at a tech services company with 10,001+ employees3.5I use Jama Connect for lifecycle management of medical devices due to its ease of use and intuitive interface. It integrates well with Amazon and Excel. However, the review process could be improved by integrating it with requirement evaluation.
Hardware Design Engineer at a consultancy with 11-50 employees5.0I use Jama Connect to track product requirements across mechanical, electrical, and software specs. The platform integrates testing processes, enhancing productivity by consolidating specifications and test cases. However, it's costly and requires time to master fully. Confluence is a competitor.