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Jama Connect vs OpenText Software Delivery Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
10th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Application Requirements Management (4th)
OpenText Software Delivery ...
Ranking in Application Lifecycle Management (ALM) Suites
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
41
Ranking in other categories
Enterprise Agile Planning Tools (7th)
 

Mindshare comparison

As of August 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 3.5%, down from 4.0% compared to the previous year. The mindshare of OpenText Software Delivery Management is 6.2%, up from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
OpenText Software Delivery Management6.2%
Jama Connect3.5%
Other90.3%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Juergen Albrecht - PeerSpot reviewer
Managing Director at CCC Systems Engineering Suisse GmbH
Has required better change management and easier tool integration but supports certification needs and strong collaboration
The visualization tools are nearly similar, so it does not matter if you use DNG or even Jama Connect, but at Jama Connect, the selection and setup for running complex scripts is very powerful and fast compared to IBM, which is sometimes very slow due to the complex software which has lost focus on usability. The collaboration capabilities of Jama Connect are fantastic, and when comparing IBM, PTC, and Jama Connect, they are nearly equal because all three have recognized the importance of collaboration in today's work environment. The feature that I really appreciate about Jama Connect is its allowance for certifications through the FAA and FDA organizations in the US, which in the past was not possible for smaller companies because larger ones, such as Boeing and Airbus, often advised against using unapproved tools.
PE
Senior Test Automation Specialist at APG
Generating audit evidence effortlessly saves time and money
OpenText ALM Octane is a new product with full development ongoing, where new ideas are launched regularly. Its ability to generate audit evidence with a single click is a significant advantage, as it saves considerable time and money compared to manual processes. This efficiency is especially valuable for audits required by financial regulators.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Support has been excellent - an advantage of working with a somewhat smaller vendor interested in making users successful."
"The relationship mapping feature is especially helpful, as it allows us to connect different requirements and compliance-related documentation."
"It is good at requirements management and test management, and for day-to-day users, it is very user-friendly."
"In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect."
"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."
"The most valuable feature is the single identity provider capability, which simplifies the integration with various platforms, like Google App Store and Microsoft Azure, for providing user access."
"We use Jama Connect mainly for requirements management."
"The user experience is better than the competition."
"Current version of the solution is fairly stable."
"If you want to integrate your business requirements with your testing and defect-management tracking, it works beautifully."
"The most valuable feature is the test lab; for example, we use it for both mobile testing and browser testing, and the interface is user-friendly."
"The community response was so overwhelming that we went into a production mode within the first quarter and began setting up and migrating teams within the first year."
"It's a good product."
"The defect management gives us full-fledged capabilities for handling defects, including capturing the details of the defects and even screenshotting the defect cases. The defect management is comprehensive."
"I like the fact that you can use it on top of Jira."
"The benefits I've mentioned can be reflected as monetary benefits, which I would estimate at 35 percent annually."
 

Cons

"The user interface could be modernized and the product lacks project management functionalities."
"I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes and generating reports automatically."
"There are delays sometimes from the Jama Connect team in resolving issues."
"The solution is very software-centric, and its validation piece is not time-efficient at all."
"The solution is expensive."
"More automation could speed up workflows, flag errors more timely, and eliminate manual steps."
"t is rather slow, so the speed of the process and consuming information should be improved. It doesn't have a nice way of viewing information. We would like to see better interfaces for consuming information."
"Test management can be improved. It's not so scalable. The user interface needs to split things into small projects."
"The cluster architecture that we implemented was server to server communication: Octane application to Elasticsearch and Elasticsearch to another Elasticsearch service. Recently, we found this is a security gap. The Octane application is interacting with Elasticsearch server, but that was missing from the requirements and prerequisites in the setup. The Micro Focus team has not given advice on how to implement authentication-based communication between Octane to Elasticsearch, and we found it as a gap later, then our security team asked us to fix that gap. So, there was a lot of time spent on rework."
"The Requirements Module could be better, to build up a better requirements process. There's a huge improvement from ALM.NET to Octane, but it's still not really facilitating all the needs of the product owners, to set up their requirements in Octane."
"An area that needs improvement is the dashboard - particularly the lack of ability to compare data on a single graph."
"It could use just some small improvements. I would like additional features, like planning features, user story mapping, or connection to collaboration tools."
"Pricing is the weakest point. It is expensive, but the tool has plenty of features."
"The limitation of Octane is that we can't do a release outside of the sprint. We can only plan the release in the sprint. With Agile and JIRA tools, we can plan the release outside the sprint and do a global release of all the projects from the sprint."
"The elements in filtering need to be improved, meaning the number of filters I can use in widgets or in the grid views in parallel. There's a limitation which bothers a lot of our users. Filtering in text, or having a complex filter is limited. In a given field, for example, I can use a filter only once. I cannot say, 'Include the values 1, 2, and 3, and exclude value 17.' This is not possible but we have requested it often."
"Improvements could be made by way of additional integrations across the lifecycle."
 

Pricing and Cost Advice

"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"Jama Connect is a little pricy."
"The cost seems very competitive with other offerings."
"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"In terms of pricing, it's comparable to what we had previously. It's not priced at the higher end of the scale by any means. It's priced nicely, in the middle of the market. For what you're getting, it's a very good tool."
"For what it does, it's very reasonably priced. I like the licensing model as well, because it's very flexible. You can scale licenses up and down for short periods of time."
"It's pretty pricey, one of the most expensive ones on the market... The value depends on if you use all the features that it has. It comes with a lot of features. The difference between the license structure of ALM and Octane versus JIRA, is that you get everything with ALM and Octane... For JIRA, you buy the pieces one piece at a time."
"The price of Micro Focus ALM Octane is too high compared to other solutions."
"In my opinion, it's good value for the price that you pay."
"Microsoft is a big challenge for Micro Focus when it comes to pricing because they are much cheaper. But it definitely depends on the complexity of the environment. If it has multiple technologies, at that point, looking at other options and Microsoft would be a feasible approach."
"The comparison is always with Jira, so the pricing of Octane is a bit on the higher side. But if you look at what you have to add to Jira, on the plug-in side, to have the same abilities you have with Octane, you're more or less even, or even ahead with Octane."
"The product is highly priced compared to other tools."
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Top Industries

By visitors reading reviews
Manufacturing Company
28%
Healthcare Company
8%
Aerospace/Defense Firm
6%
Government
6%
Financial Services Firm
17%
Manufacturing Company
12%
Outsourcing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise34
 

Questions from the Community

What needs improvement with Jama Connect?
I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes an...
What is your primary use case for Jama Connect?
I am currently dealing with all options based on what the customer wants because my goal is not to promote one tool over another, but to identify the customer's problems and decide on the most suit...
What advice do you have for others considering Jama Connect?
At the moment, from what I hear from clients and from my own use, I would rate Jama Connect between five to six. I have not considered new improvements for PTC Integrity regarding interface, automa...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
What is your experience regarding pricing and costs for Micro Focus ALM Octane?
OpenText ALM Octane is an expensive product. However, it offsets costs by saving time and money, thus creating a balance between expenses and benefits. Our organization with over 1500 users sees sa...
What needs improvement with Micro Focus ALM Octane?
There is room for improvement in OpenText ALM Octane's flexibility. While it aims to be as flexible as possible for a large enterprise application, sometimes there are limitations that may not meet...
 

Also Known As

No data available
Micro Focus ALM Octane, Micro Focus Octane
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Orange, Airbus, Haufe Group, Kellogg's, Claro, Bon Secours, World Wide Technology
Find out what your peers are saying about Jama Connect vs. OpenText Software Delivery Management and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.