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Jama Connect vs Jira Align comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
11th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Application Requirements Management (4th)
Jira Align
Ranking in Application Lifecycle Management (ALM) Suites
15th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
43
Ranking in other categories
Enterprise Agile Planning Tools (5th), Value Stream Management Software (1st)
 

Mindshare comparison

As of October 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 3.3%, down from 4.1% compared to the previous year. The mindshare of Jira Align is 2.0%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jama Connect3.3%
Jira Align2.0%
Other94.7%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Juergen Albrecht - PeerSpot reviewer
Managing Director at CCC Systems Engineering Suisse GmbH
Has required better change management and easier tool integration but supports certification needs and strong collaboration
The visualization tools are nearly similar, so it does not matter if you use DNG or even Jama Connect, but at Jama Connect, the selection and setup for running complex scripts is very powerful and fast compared to IBM, which is sometimes very slow due to the complex software which has lost focus on usability. The collaboration capabilities of Jama Connect are fantastic, and when comparing IBM, PTC, and Jama Connect, they are nearly equal because all three have recognized the importance of collaboration in today's work environment. The feature that I really appreciate about Jama Connect is its allowance for certifications through the FAA and FDA organizations in the US, which in the past was not possible for smaller companies because larger ones, such as Boeing and Airbus, often advised against using unapproved tools.
reviewer2788377 - PeerSpot reviewer
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
Long-term agile tracking has supported development but reporting has required workarounds
I know Jira as Jira; I have used the cloud and I have used on-premise. It is an issue tracker. My experience has been positive, as it is an okay tool, but I like Azure DevOps better. I assess the dependency management feature as okay, but again, Azure DevOps is better; it is more customizable. I find the scenario planning features are okay, but if you have a good Scrum Master or Agile coach, you can get a lot better insights just by looking at the data. We export most of what is in Jira to Power BI so we can run better reports.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the user-friendly interface."
"We use Jama Connect mainly for requirements management."
"The most valuable feature is the single identity provider capability, which simplifies the integration with various platforms, like Google App Store and Microsoft Azure, for providing user access."
"In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect."
"It is good at requirements management and test management, and for day-to-day users, it is very user-friendly."
"This solution seems to be the most complete product and it has the requirements management part, which is really mature."
"Support has been excellent - an advantage of working with a somewhat smaller vendor interested in making users successful."
"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."
"I've had no issues with Align's stability."
"The technical support services are excellent."
"I like the way the UI functions."
"The most valuable feature is that engineers can access the Jira database and just search for the tasks that are assigned to them, and they can then update the status on their own in those records that are assigned to them."
"Jira Align helps us manage communication and tasks for a variety of teams without overlap."
"Jira Align has been quite a helpful tool for us because, without it, we would be juggling with all our story points or our backlog items, which would be difficult to manage."
"I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently. My task was to review the current baseline, assess the team's capabilities, and propose solutions to increase production capacity. Upon observing the process in Jira Align, I realized we didn't need to invest heavily in expanding capacity."
"The OKR experience is great."
 

Cons

"I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement."
"I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes and generating reports automatically."
"Test management can be improved. It's not so scalable. The user interface needs to split things into small projects."
"The initial setup could be better, it's complicated."
"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."
"More automation could speed up workflows, flag errors more timely, and eliminate manual steps."
"The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."
"The solution is very software-centric, and its validation piece is not time-efficient at all."
"The workflows are scalable from portfolio to individual level but can sometimes be complex to navigate."
"Jira Align's setup process could be more straightforward, and they could make training and educational documentation more accessible."
"AI is utilized worldwide; they could implement the functionality for notifications and other organizational operations in the product."
"One feature that needs improvement is the tool's ability to change schedules automatically. Users can't simply drag and drop tasks to reschedule them without notifying the entire team. This lack of functionality can hinder project management control, as changes should be communicated transparently to all team members."
"It would be helpful if they had something for capacity planning that was simpler to understand."
"There are fewer customization options in Jira Align due to how it was designed."
"One aspect that could be improved is that a ticket is declared as completed only when it is in the last column of the Jira board, regardless of the state it's in so that completed tickets don't get picked up because it goes by column rather than status."
"There is no linkage between the Jira records and the overarching schedule. We maintain the overarching schedule in Microsoft Project, and there is no linkage back and forth with the Jira tasks. They are independent of each other."
 

Pricing and Cost Advice

"The cost seems very competitive with other offerings."
"Jama Connect is a little pricy."
"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"Jira Align is quite expensive for small-to-medium companies, but it's quite reasonable for larger ones."
"I would rate this solution a nine out of ten for pricing. The price of the solution depends on the number of people using it and the projects you are working on."
"Jira Align is an expensive solution."
"Jira Align has price packages for different purposes."
"Jira Align's pricing is reasonable."
"The software is very good, but the price is expensive. Our licensing costs are on a monthly basis, but there are no additional costs to the standard license fees."
"At our company, we were concerned about the cost of Jira Align, which is expensive"
"Our customers buy licenses. We are not involved in its purchase."
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Top Industries

By visitors reading reviews
Manufacturing Company
29%
Healthcare Company
8%
Government
6%
Aerospace/Defense Firm
5%
Financial Services Firm
13%
Manufacturing Company
11%
Healthcare Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise19
 

Questions from the Community

What needs improvement with Jama Connect?
I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes an...
What is your primary use case for Jama Connect?
I am currently dealing with all options based on what the customer wants because my goal is not to promote one tool over another, but to identify the customer's problems and decide on the most suit...
What advice do you have for others considering Jama Connect?
At the moment, from what I hear from clients and from my own use, I would rate Jama Connect between five to six. I have not considered new improvements for PTC Integrity regarding interface, automa...
What is your experience regarding pricing and costs for Jira Align?
When it comes to pricing, the last time we did pricing options, they were pretty comparable; it all depends on what sort of Microsoft licensing agreements the company has as to whether one is going...
What are the main differences between Jira Align and Azure DevOps?
Hi, Jira Align is primarily designed for enterprise-level strategic planning and portfolio management, while Azure DevOps is focused more on end-to-end software development, project tracking, and D...
What needs improvement with AgileCraft?
I think it is probably better in almost all aspects over Jira; the dashboards are better, the filters or the queries are better, and it is more aligned to Scaled Agile. To sum it up, the main room ...
 

Comparisons

 

Also Known As

No data available
AgileCraft
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Anthem, nielsen, Homeland Security, NCR, dimension data
Find out what your peers are saying about Jama Connect vs. Jira Align and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.