| Senior Enterprise Monitoring Engineer at Commerzbank | 3.5 | I use IBM Tivoli NetCool mainly for on-prem systems monitoring, like OS and databases. It's reliable, but with recent strict security requirements, it's challenging to support. It was the top choice 15 years ago, but we're considering alternatives now. |
| Technical Lead at Mycom Osi | 4.0 | I used IBM Tivoli NetCool for event management and found its event correlation and analysis features valuable. The customization options were flexible, but it lacks AI capabilities. Despite being an older tool, its strong community and vast documentation are beneficial. |
| Senior Transmission NOC Engineer at a comms service provider with 10,001+ employees | 4.0 | I use NetCool for our fiber optics network. It's fast, stable, and scalable, handling millions of daily alarms. While valuable, I find its user interface very outdated and believe it needs a significant refresh. |
| Founding Partner at Guild Systems | 4.0 | I use Tivoli NetCool for network security and workload management. It's stable, offers good ROI, and aids predictive analytics, but scalability is medium, setup is complex, and customer service is slow. I rate it 8/10. |
| Principal Specialist Architecture and Governance at a tech services company with 501-1,000 employees | 4.0 | In my experience with IBM Tivoli NetCool, it acts as our primary network manager, simplifying cross-domain correlation and analysis, reduces reliance on scripts, and accelerates root cause analysis despite its complex licensing model. We have not considered other solutions. |
| Application Security Specialist at a comms service provider with 1,001-5,000 employees | 4.0 | IBM Tivoli NetCool is a key tool as it aggregates alarms from various systems into one interface, simplifying management with predictive analysis. However, its Linux base poses challenges for non-Linux users, and its high cost prompts us to consider alternatives like SolarWinds. |
| Sales Account Manager at Future Systems | ITSM Solutions | 4.5 | I find IBM Tivoli Netcool easy to use, stable, and scalable for large enterprises. While I recommend it, installation could be simpler, and technical support should be faster. I rate it 9/10. |
| Senior Software Engineer at a financial services firm with 10,001+ employees | 4.5 | I find IBM Tivoli NetCool very stable with excellent support, extensive documentation, and easy setup. I appreciate its strong monitoring, but desire more AIOps and integrated ticketing/notification features, despite its reasonable pricing. |
