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Aruba Airwave vs IBM Tivoli NetCool comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aruba Airwave
Ranking in Network Management Applications
6th
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
26
Ranking in other categories
No ranking in other categories
IBM Tivoli NetCool
Ranking in Network Management Applications
15th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Network Management Applications category, the mindshare of Aruba Airwave is 3.1%, down from 5.3% compared to the previous year. The mindshare of IBM Tivoli NetCool is 3.7%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
Aruba Airwave3.1%
IBM Tivoli NetCool3.7%
Other93.2%
Network Management Applications
 

Featured Reviews

Edward Zeng - PeerSpot reviewer
Senior Network Engineer at Auckland University of Technology
Troubleshooting obstacles occur but technical support excels
My general opinion on Aruba Airwave is that it's acceptable, but it's not ideal because we are accustomed to Cisco. We didn't use Aruba much, but once you set it up, you probably don't need to worry about it too much. The version we are using is quite old now, probably around version four. I can't remember the version exactly because a lot of the products require Aruba Central, but we haven't used Aruba Central yet. I face challenges with Aruba Airwave, particularly with troubleshooting. When someone has a problem, we try troubleshooting, but the end-to-end users' messages show some details that are not always up-to-date, and sometimes the information from the GUI is not exactly aligned with what's on the website. If Aruba Airwave can apply AI capabilities, that would be even more perfect. I'd appreciate integration with Aruba Central; it would be great if they could incorporate it into Airwave.
Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the error log and intrusion log. It also provides an overview of your assets. It gives a good database for wireless coverage."
"It has improved my organization by increasing troubleshooting opportunities which makes things more efficient."
"The monitoring and administration allow configurations for checking the association of the user to the network, then to the AP, then to the switch, and back to the controller."
"The Clarity feature makes it easy to use and understand what is going on with your network in a nice dashboard.​"
"The cost is perfect because the devices have a lifetime warranty, and the licensing is good as well."
"The powerful features we can put forward in Aruba Airwave are clarity, report creation, and VisualRF."
"ROI is good, and the technology has a good life span."
"The feature that proved most beneficial for our organization's network monitoring is the virtual four, which we use frequently when working with Aruba."
"NetCool has a huge database that can collect and process about one million alarms a day."
"Full featured - event/fault management, performance management, topology map, discovery, RCA, event enrichment, Proviso will chart data from almost any source with a variety of aggregation options."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"It's very easy to use."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"Anything is possible with Tivoli. It's quite a robust system."
 

Cons

"Stability of GUI Stability of instant access point management"
"We're looking for more device compatibility. Like compatibility with third-party devices."
"More devices or vendors should be onboarded to Aruba Airwave."
"The main challenge we've faced with Aruba Airwave is its high cost, especially regarding high availability and failover licenses, which can be relatively expensive for customers. As for recommendations for improvement, considering that Aruba is planning to retire Airwave soon and introduce a new solution, it's crucial that the new product meets or exceeds the current Airwave's feature set. Customers expect a seamless transition without losing any functionality, so Aruba needs to ensure that the new solution is ready with all the essential features and capabilities from day one to avoid any gaps or dissatisfaction among users and partners."
"We encounter delayed ETAs in the manufacturing of hardware."
"The overall monitoring of this solution could be improved."
"I want a management solution to manage and monitor everything from a single dashboard. This is not there with Airwave."
"When attempting to copy a floor plan, it does not copy well, so I often have to redraw the walls. It's somewhat annoying since other Wi-Fi design software we use is easier for drawing walls and including floor plans."
"The product is pretty costly. It's definitely not the least expensive option."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"From a customer perspective, it is quite an expensive solution to initially implement and then support."
"The installation could be simplified, and technical support could be faster."
"It was a bit expensive to purchase but the benefits outweigh all the cons by far."
"UI is outdated, very old legacy."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"This is another one of those suites glued together from a myriad of acquisitions and it shows once you get under the hood."
 

Pricing and Cost Advice

"The cost is perfect because the devices have a lifetime warranty, and the licensing is good as well."
"We must buy a new license to connect more devices to scale up the solution."
"I rate the product’s pricing a five out of ten."
"This product is not expensive."
"Aruba Airwave's licensing cost is not that expensive."
"AirWave is a very expensive solution. If you implement it in a wide range network, it will cost a lot. There is no option to sell it outside that price segment, which is a problem."
"The tool is expensive. If one is bad or expensive, and ten is very good or cheap, I rate the product's price as a six."
"It is an expensive solution."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Licensing fees are paid on a yearly basis."
"The price of the product is too expensive."
"Customers are required to pay a licensing fee."
report
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Top Industries

By visitors reading reviews
Outsourcing Company
9%
Construction Company
9%
Government
7%
Marketing Services Firm
7%
Outsourcing Company
16%
Financial Services Firm
13%
Comms Service Provider
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise14
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What needs improvement with Aruba Airwave?
They have other sensors which can manage and control all the sites. There is an IoT component where we can restrict internet services such as Facebook and YouTube. These things can also be managed....
What is your primary use case for Aruba Airwave?
For Aruba Airwave, I am using the wireless devices for the Wi-Fi for the full company with access points. This is the top product I feel, and I see in the Gartner also. It is a good product and eas...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
 

Also Known As

No data available
Tivoli NetCool
 

Overview

 

Sample Customers

Henkel, University of Findlay, University of Minnesota Duluth, University of Iowa
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about Aruba Airwave vs. IBM Tivoli NetCool and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.