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IBM Tivoli NetCool vs Juniper Mist Wired Assurance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool
Ranking in Network Management Applications
16th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Juniper Mist Wired Assurance
Ranking in Network Management Applications
11th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Network Management Applications category, the mindshare of IBM Tivoli NetCool is 2.0%, up from 1.1% compared to the previous year. The mindshare of Juniper Mist Wired Assurance is 6.9%, up from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications
 

Featured Reviews

Petar Ganev - PeerSpot reviewer
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.
IhorShtanko - PeerSpot reviewer
Reduces the number of trouble tickets and is easy to deploy and troubleshoot
Deployment is straightforward and quick. This solution uses templates that simplify configuring for many devices simultaneously. If some network devices miscontribute or have a problem in configuration, I can solve this problem without an administrator. It collects many parameters from each device, and after that, we can get good reports about working equipment and the network. With this installation process, you must first prepare configuration templates in the cloud. After that, you can easily add new devices without further configuration. Once the devices connect to the cloud, they automatically receive the configuration. It doesn't take more than one hour, depending on the network. I rate the initial setup a ten out of ten, where one is difficult and ten is easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Anything is possible with Tivoli. It's quite a robust system."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The tool had many built-in automation capabilities."
"It's very easy to use."
"It's very easy to use."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"The most valuable feature of Juniper Mist Wired Assurance is zero-touch provisioning for query edge switches. You can connect the switch directly to your edge locations and then directly onboard, similar to the Cisco Meraki solutions."
"The product greatly improved our organization in terms of making configuration, deployment, and firmware upgrades easy for multiple automated devices."
"The customer chose this solution because it helped reduce the number of trouble tickets. It’s easy to deploy and troubleshoot, as the solution uses AI to identify root issues."
 

Cons

"UI is outdated, very old legacy."
"The solution is too expensive."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"The installation could be simplified, and technical support could be faster."
"The solution does not have any AI capabilities."
"The solution is not user-friendly."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"The configuration aspect of the solutions is relatively new, but I have had positive experiences. However, for more advanced tasks, such as VXLANs on the EX platform, Juniper Mist Wired Assurance may not be the best option due to certain limitations. Nonetheless, it does have a CLI override feature for specialized configurations that cannot be done through the GUI."
"The platform’s monitoring tool is not up to the mark. It is not proactive enough and lacks some capabilities. Additionally, they should work on providing integration with other vendors."
"This cloud solution is built on microservices, and Juniper continuously adds new ones to enhance performance or introduce additional services."
 

Pricing and Cost Advice

"Customers are required to pay a licensing fee."
"Licensing fees are paid on a yearly basis."
"The price of the product is too expensive."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
32%
Financial Services Firm
12%
Manufacturing Company
7%
Educational Organization
6%
Computer Software Company
13%
Manufacturing Company
9%
University
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What do you like most about IBM Tivoli NetCool?
The tool had many built-in automation capabilities.
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What do you like most about Juniper Mist Wired Assurance?
The product greatly improved our organization in terms of making configuration, deployment, and firmware upgrades easy for multiple automated devices.
What needs improvement with Juniper Mist Wired Assurance?
This cloud solution is built on microservices, and Juniper continuously adds new ones to enhance performance or introduce additional services. These updates often include new features for routers, ...
What is your primary use case for Juniper Mist Wired Assurance?
I was involved in providing various solutions, including a Wi-Fi solution for a large warehouse and retail company for their stores and headquarters. We provided some integration services for local...
 

Also Known As

Tivoli NetCool
No data available
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Information Not Available
Find out what your peers are saying about IBM Tivoli NetCool vs. Juniper Mist Wired Assurance and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.