ExtremeCloud IQ vs IBM Tivoli NetCool comparison

Extreme and IBM are both solutions in the Network Management Applications category. Extreme is ranked #11 with an average rating of 8.3, while IBM is ranked #14 with an average rating of 7.7. Extreme holds a 2.9% mindshare in NMA, compared to IBM’s 2.0% mindshare. Additionally, 97% of Extreme users are willing to recommend the solution, compared to 83% of IBM users who would recommend it.

ExtremeCloud IQ

Read 76 ExtremeCloud IQ reviews

526 Views
358 Comparison Views

97% willing to recommend

IBM Tivoli NetCool

Read 13 IBM Tivoli NetCool reviews

626 Views
164 Comparison Views

83% willing to recommend

ExtremeCloud IQ

IBM Tivoli NetCool

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 2, 2025

IBM Tivoli NetCool and ExtremeCloud IQ are competing in the network management and monitoring category. ExtremeCloud IQ seems to have the upper hand due to its intuitive design and cost-effective cloud solutions.

Features: IBM Tivoli NetCool offers advanced event and fault management, topology discovery, and real-time analytics for large-scale networks. It also includes automation for incident management and robust integration capabilities. ExtremeCloud IQ boasts AI-driven networking, effortless scalability, and comprehensive cloud-based management. It features controller-less access points, and easy deployment due to its intuitive interface.

Room for Improvement: IBM Tivoli NetCool could improve its deployment complexity, modernize its user interface, and expand cloud-native capabilities. ExtremeCloud IQ may enhance its advanced analytics, integrate more third-party plugins, and provide deeper customization for enterprise environments. Both products can work on simplifying integration with newer technologies.

Ease of Deployment and Customer Service: ExtremeCloud IQ is praised for its straightforward deployment and cloud accessibility, reducing implementation time significantly. Its intuitive design and cloud control make it user-friendly. IBM Tivoli NetCool can be complex to deploy owing to its extensive capabilities but provides deep integration with legacy systems. Both products offer solid customer support, tailored to their distinct deployment models.

Pricing and ROI: IBM Tivoli NetCool involves a higher initial cost but can yield significant ROI for enterprises seeking extensive network monitoring. It is typically a valuable investment for large-scale infrastructure. ExtremeCloud IQ provides a lower start-up cost, highlighting ROI through decreased operational expenses and improved network efficiency, appealing to those prioritizing cost-effective cloud solutions.

To learn more, read our detailed ExtremeCloud IQ vs. IBM Tivoli NetCool Report (Updated: June 2025).

Buyer's Guide

ExtremeCloud IQ vs. IBM Tivoli NetCool

June 2025

Download the complete report

Helped 859,129 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ExtremeCloud IQ

Ranking in Network Management Applications

11th

Average Rating

8.8

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (17th)

IBM Tivoli NetCool

Ranking in Network Management Applications

14th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Network Management Applications category, the mindshare of ExtremeCloud IQ is 2.9%, down from 3.1% compared to the previous year. The mindshare of IBM Tivoli NetCool is 2.0%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Management Applications

Featured Reviews

KristianLarsen

Senior Consultant at Mikla IT

Helps resolve network-related issues quickly and is reasonably priced

The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.

Read full review

Petar Ganev

Senior Enterprise Monitoring Engineer at Commerzbank

Reliable for enterprise monitoring but no longer actively developed

There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ExtremeCloud IQ is an intuitive platform. The tool's ability to streamline network operations depends on the end customer. Sometimes it's quicker, and sometimes it takes much longer. It helps me to address network problems."

"The support organization behind this product is extremely professional."

"I like ExtremeCloud IQ's unified single-pane-of-glass dashboard. It offers a lot of visibility of performance, and it's great for troubleshooting. You don't have to go to 55 different places. You can get the information you need with just a few clicks."

"This solution's most valuable feature is its short deployment time."

"When we deployed the new IP that is managed wirelessly in the cloud, it fixed the problems. Now, we don't have any more reports, and everything works fine."

"The deployment made my life very easy."

"ExtremeCloud offers features that not a lot of other vendors do like their data storage and the ability to swap licenses."

"The feature that I like to most is unified management in a multitenant environment, where we can manage all our customers with thousands of devices (routers, switches, VPNs, and APs)."

More ExtremeCloud IQ pros

"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."

"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."

"The tool had many built-in automation capabilities."

"NetCool has a huge database that can collect and process about one million alarms a day."

"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."

"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."

"It's very easy to use."

More IBM Tivoli NetCool pros

Cons

"I struggled with the documentation."

"A room for improvement in ExtremeCloud IQ is roaming. My team is facing roaming issues with the solution, particularly when using VoIP over WiFi. For example, VoIP sometimes breaks when you walk around the customer site. In terms of what I'd like to see in the next release of the solution, right now, the inventory for ExtremeCloud IQ is awful. There's no stock, and you must wait a year and a half for new stocks. It's awful."

"The product could support multi-vendor infrastructures."

"The tool has simplified things, but it also adds a complexity that sometimes stumps some users."

"From our perspective, we would love to see Aerohive provide faster feature enhancement in their Virtual Appliance to match the features with the cloud solution more quickly."

"Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map."

"I would like to see a remote phone application for monitoring APs when on the road."

"Pricing could be improved. It could be lower."

More ExtremeCloud IQ cons

"UI is outdated, very old legacy."

"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."

"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."

"The solution is not user-friendly."

"The installation could be simplified, and technical support could be faster."

"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."

"The solution does not have any AI capabilities."

More IBM Tivoli NetCool cons

Pricing and Cost Advice

"ExtremeCloud IQ's pricing is medium, but its support contract costs more."

"There are probably cheaper solutions but we invest for stability and performance for the longer haul."

"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."

"The price was okay."

"I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."

"The pricing is so cost-effective that it leaves no room for competition with other vendors."

"For example, if you compare Aruba vs Aerohive, you need to check which licences from Aruba you need to match the functionality of Aerohive (usually you need at least three types of licences and a controller with redundancy). The same goes with Cisco, where you need buy additional licences for central management, firewall, spectral analysis, WIPS, PPSK, etc. Aerohive has a very simple model - one licence for all the functionalities - and you can believe that there are many. One licence makes it easy to maintain, scale, renew and you can plan your costs 10 years in advance."

"Although the pricing is a bit high, I consider Aerohive to be well worth the money."

More ExtremeCloud IQ pricing and cost advice

"Licensing fees are paid on a yearly basis."

"Customers are required to pay a licensing fee."

"The price of the product is too expensive."

"It costs around 100k for every ten servers, which is lower than similar products from other vendors."

See which vendors are best for you

Use our free recommendation engine to learn which Network Management Applications solutions are best for your needs.

See recommendations

859,129 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

13%

Comms Service Provider

Educational Organization

Manufacturing Company

Computer Software Company

32%

Financial Services Firm

10%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?

Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...

See all answers

What do you like most about ExtremeCloud IQ?

The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...

See all answers

What is your experience regarding pricing and costs for ExtremeCloud IQ?

The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...

See all answers

What is the best network monitoring software for large enterprises?

I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...

See all answers

What do you like most about IBM Tivoli NetCool?

The tool had many built-in automation capabilities.

See all answers

What needs improvement with IBM Tivoli NetCool?

The main challenge is its licensing model, which is very complicated.

See all answers

Comparisons

Cisco Meraki Wireless LAN vs ExtremeCloud IQ

Compared 15% of the time

Ruckus Wireless vs ExtremeCloud IQ

Compared 12% of the time

Ubiquiti Wireless vs ExtremeCloud IQ

Compared 9% of the time

Cisco DNA Center vs ExtremeCloud IQ

Compared 9% of the time

Fortinet FortiGate Cloud vs ExtremeCloud IQ

Compared 7% of the time

More ExtremeCloud IQ Competitors

SolarWinds Network Configuration Manager vs IBM Tivoli NetCool

Compared 38% of the time

OpenText Network Node Manager vs IBM Tivoli NetCool

Compared 24% of the time

HPE Intelligent Management Center vs IBM Tivoli NetCool

Compared 22% of the time

Cisco DNA Center vs IBM Tivoli NetCool

Compared 16% of the time

More IBM Tivoli NetCool Competitors

Product Reports

Buyer's Guide

ExtremeCloud IQ

June 2025

Download ExtremeCloud IQ product report

Buyer's Guide

IBM Tivoli NetCool

June 2025

Download IBM Tivoli NetCool product report

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity

Tivoli NetCool

Overview

ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.

The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.

Extreme

IBM Tivoli Netcool delivers near real-time, consolidated event management across business infrastructure, data centers, complex networks and IT domains. The software provides full management and automation to help you deliver continuous uptime of business services and applications.

IBM

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)

Buyer's Guide

ExtremeCloud IQ vs. IBM Tivoli NetCool

June 2025

Free Report: ExtremeCloud IQ vs. IBM Tivoli NetCool

Find out what your peers are saying about ExtremeCloud IQ vs. IBM Tivoli NetCool and other solutions. Updated: June 2025.

DOWNLOAD NOW

859,129 professionals have used our research since 2012.

See our ExtremeCloud IQ vs. IBM Tivoli NetCool report.

See our list of best Network Management Applications vendors.

We monitor all Network Management Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.