We performed a comparison between ExtremeCloud IQ and IBM Tivoli NetCool based on real PeerSpot user reviews.
Find out in this report how the two Network Management Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ExtremeCloud offers features that not a lot of other vendors do like their data storage and the ability to swap licenses."
"It's extremely easy to deploy. Even our access points are behind the net, not using real, public IP. We can easily add to the cloud. For deployment, we just need to let the access point take the DSCP from IP and then, even if it's not a requirement, we can see the serial number from the access points and add the serial number to the cloud directly."
"The tech who handles Extreme IQ tells me it's easy to use and learn. He felt like it was pretty intuitive. It comes with solid training materials. He also has talked about the security features that give you as much or as little control as you want."
"Extreme is transitioning to 802.11ax facilities running the 2G and the 5G cloud, allowing for higher density in education use cases, and ExtremeCloud IQ provides you with novel ways to manage everything. In the old days, you used to have a controller on-site for your access points, but everything is easier now."
"Its configuration and deployment are the most valuable."
"Everything can be seen from the dashboard."
"Whenever I have a concern, question, or just need a refresher the helpful staff at AeroHive is there to help me. By far, the ]best relationship I have ever had with a vendor."
"This solution's most valuable feature is its short deployment time."
"NetCool has a huge database that can collect and process about one million alarms a day."
"It's very easy to use."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"Anything is possible with Tivoli. It's quite a robust system."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"It's very easy to use."
"The tool had many built-in automation capabilities."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard."
"The licensing model could be improved."
"From our perspective, we would love to see Aerohive provide faster feature enhancement in their Virtual Appliance to match the features with the cloud solution more quickly."
"Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map."
"They can improve just the onboarding process. More user information about the introduction to the product would be helpful. It would be good if they have a better user introduction to the new product because it is different than the prior version."
"The certification costs from suppliers are getting out of control, and it's not just Extreme. We have the same problem with Cisco and Huawei."
"Its price could be lower. It is a simplified solution, but it has price challenges. It is costly as compared to other solutions. It has almost everything. The only thing is that MAC is not possible on the cloud, and it has to be on-premises."
"The solution will show us that there are some issues, but when we try to find those issues, we can't see them."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"The solution is too expensive."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"UI is outdated, very old legacy."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"The solution is not user-friendly."
"The installation could be simplified, and technical support could be faster."
ExtremeCloud IQ is ranked 5th in Network Management Applications with 73 reviews while IBM Tivoli NetCool is ranked 8th in Network Management Applications with 12 reviews. ExtremeCloud IQ is rated 8.8, while IBM Tivoli NetCool is rated 7.6. The top reviewer of ExtremeCloud IQ writes "Robust stability for maximizing network efficiency and security". On the other hand, the top reviewer of IBM Tivoli NetCool writes "Reliable for enterprise monitoring but no longer actively developed". ExtremeCloud IQ is most compared with Cisco Meraki Wireless LAN, Ubiquiti Wireless, Mist AI and Cloud, Aruba Wireless and Cisco DNA Center, whereas IBM Tivoli NetCool is most compared with SolarWinds Network Configuration Manager, OpenText Network Node Manager i, HPE Intelligent Management Center, Moogsoft and Cisco DNA Center. See our ExtremeCloud IQ vs. IBM Tivoli NetCool report.
See our list of best Network Management Applications vendors.
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