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ExtremeCloud IQ vs IBM Tivoli NetCool comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtremeCloud IQ
Ranking in Network Management Applications
11th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
78
Ranking in other categories
Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
IBM Tivoli NetCool
Ranking in Network Management Applications
14th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Network Management Applications category, the mindshare of ExtremeCloud IQ is 2.8%, down from 2.8% compared to the previous year. The mindshare of IBM Tivoli NetCool is 3.9%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
ExtremeCloud IQ2.8%
IBM Tivoli NetCool3.9%
Other93.3%
Network Management Applications
 

Featured Reviews

Wael Awni - PeerSpot reviewer
Management Board Member And Network Engineer at NewLogics
Unified licensing and AI-driven control have simplified multi-site management and boosted automation
There is a little bit of delay for the analytics in ExtremeCloud IQ, but it is acceptable. The response time in ExtremeCloud IQ is a little slow. The system response time is slow, and the updates on the system, such as the updates for the analytics or for the location-based services, are slow. For example, if I want to update the location-based solution, it takes about one minute to update my location. This is too much time. It's not an accurate location over one minute. They should enhance the response of the system part of location-based services, such as Extreme LPS or Extreme Location Essentials. This needs a huge improvement for the latency and for the updates.
Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have been able to increase the bandwidth accessible to our users ten-fold though RADIUS server authentication with our MS Active Directory."
"I’ve used both Cisco and Meraki extensively and have found Aerohive to offer the best mix between stable hardware and software and ease of setup, deployment, and management."
"HiveManager is incredibly useful for managing APs and switches from one cloud interface."
"One of the most fancy nice-to-have are the BR routers, allowing to work from home as if you were at the office."
"The HiveManager integration with the VPN Gateway is awesome."
"I am taking over the Director of Technology position in a few days and I am thrilled to say that I have no worries at all about our wireless network."
"The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the network, like data usage (in GB), the status of ports and AP, and other details. You can drill down on granular-level drills to gain insights into specific applications and usage patterns like application level and fee, where your data is being wasted or what your clients are doing with the Internet data, what kind of applications they are using, etc."
"The technical support for this solution is good."
"The solution is very fast, there's no lag or delay between the IBM solution and the other solutions like Huawei and Nokia."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"The tool had many built-in automation capabilities."
"The solution has very good integration capabilities."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"It's very easy to use."
 

Cons

"There are some things that need to be fixed. For example, the solution will show us that there are some issues, but when we try to find those issues, we can't see them."
"We'd like to have a cloud dashboard from which we can see all devices."
"An area for improvement in ExtremeCloud IQ is its technical support. Support could be better, especially when you need help concerning ExtremeCloud IQ and WinG."
"They can improve just the onboarding process. More user information about the introduction to the product would be helpful. It would be good if they have a better user introduction to the new product because it is different than the prior version."
"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."
"With the Online Manager, if you choose to view the connected clients and there are a lot of them (and you want to view them on one page), then it takes a little while to generate the page."
"The only thing that I can think of would be for them to provide a standard out-of-the-box WiFi policy template that could work as temp default setup without having to build a functional network policy in the Hive Manager."
"Its price could be lower. It is a simplified solution, but it has price challenges. It is costly as compared to other solutions. It has almost everything. The only thing is that MAC is not possible on the cloud, and it has to be on-premises."
"IBM's technical support takes a long time to do root cause analysis, and we have to go through several levels of help before getting a solution."
"This is another one of those suites glued together from a myriad of acquisitions and it shows once you get under the hood."
"UI is outdated, very old legacy."
"I think the UI should be updated and made more presentable and eye-catching. Compared to NCE in Huawei, NSN in Nokia, the UiPath and Ubiquiti, it feels very old legacy."
"The product is pretty costly. It's definitely not the least expensive option."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"The solution is too expensive."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
 

Pricing and Cost Advice

"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."
"Buy near the end of Q4 in order to get a deal."
"I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."
"The price was okay."
"I would advise that you be sure to compare apples with apples. Many customers just look at the price per AP and licences, and compare that against other solutions. But, they do not look at the complete picture such as: TCO - how much the equipment will cost you over, say, seven years? Will the customer need to change complete infrastructure when they want to buy the newest hardware? Does support include a lifetime warranty and RMA?"
"Although the pricing is a bit high, I consider Aerohive to be well worth the money."
"It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed."
"There are probably cheaper solutions but we invest for stability and performance for the longer haul."
"Licensing fees are paid on a yearly basis."
"Customers are required to pay a licensing fee."
"The price of the product is too expensive."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
7%
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
10%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise14
Large Enterprise24
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
I use ExtremeCloud IQ's real-time analytics. In the cloud solution, I get reports, and it works together with machine learning and artificial intelligence for those reports. This tool permits the c...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What is your primary use case for IBM Tivoli NetCool?
NetCool is the manager of managers in the stack. It basically combines the devices of the whole network. We are the mobile network operator, so we use it to assist us in cross-domain correlations a...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
Tivoli NetCool
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about ExtremeCloud IQ vs. IBM Tivoli NetCool and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.