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Cisco DNA Center vs IBM Tivoli NetCool comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Management Applications
1st
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
41
Ranking in other categories
Network Monitoring Software (13th), Network Automation (2nd)
IBM Tivoli NetCool
Ranking in Network Management Applications
14th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Network Management Applications category, the mindshare of Cisco DNA Center is 24.5%, down from 29.2% compared to the previous year. The mindshare of IBM Tivoli NetCool is 2.0%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications
 

Featured Reviews

AvrahamSonenthal - PeerSpot reviewer
Efficiently manages our wireless network and provides valuable monitoring features
The platform's biggest benefit has been in managing our wireless network. Having a single pane of glass to control all wireless controllers and access points and to monitor activity has been a significant advantage. We're a small federal agency with around 300 network devices, so automation is a minor focus. It's more relevant for larger networks. The main benefits we've seen are in inventory management and the potential for configuration automation. However, I recommend using the DNA Centre only for larger networks with over a thousand devices; otherwise, it may not be cost-effective. Before proceeding, ensure that your devices are compatible with DNA Center, as not all Cisco devices are supported. Also, investing in proper training is different from plug-and-play. I rate it an eight.
Petar Ganev - PeerSpot reviewer
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation helps configure devices without manual intervention, enabling zero-touch provisioning."
"I think that their LAN automation is a very good feature."
"We can monitor all devices and get the required information using the product."
"Application Assurance works very well."
"The product's most valuable feature is the visual representation of the switch's front panel."
"The solution has the capability to scale."
"The monitoring is very valuable to me."
"It is very versatile in terms of analytics."
"It's very easy to use."
"NetCool has a huge database that can collect and process about one million alarms a day."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"The tool had many built-in automation capabilities."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"Anything is possible with Tivoli. It's quite a robust system."
"The solution has very good integration capabilities."
"It's very easy to use."
 

Cons

"The product has many features that do not work properly."
"When it comes to deploying wireless fields, integrating defaults into the DNS interface can be challenging."
"There are some software problems from version to version. It takes a long time for DNA Center to recognize the video and control access devices."
"The solution can be quite pricey."
"We encountered issues with their response times, which had a big impact on our workflow."
"Cisco could improve the security side of their solutions."
"The product doesn’t have good monitoring capabilities."
"The task failure reporting or provisioning failure reporting could be a little bit better in the UI, with more information given to the user."
"The solution does not have any AI capabilities."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"The solution is too expensive."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"The solution is not user-friendly."
"The installation could be simplified, and technical support could be faster."
"The installation could be simplified, and technical support could be faster."
 

Pricing and Cost Advice

"I do know that Cisco does offer some really good promotions for DNA Center to bring the costs down."
"We get a yearly license at the time we buy the product."
"Our licensing agreement is for three years."
"I rate the product's pricing an eight on a scale of one to ten, where one is very cheap, and ten is very expensive."
"Affordability is a problem because it's created for large enterprises only. So, some customers, even if their engineers want the solution, might have problems with budget limitations."
"The solution is a little bit expensive but depends a lot on the customer's usage. If you use it in the right place, you can easily pay for it."
"I would rate the pricing a six out of ten, with ten being expensive."
"The partnership price is notably high, but it ultimately depends on the chosen business model."
"Licensing fees are paid on a yearly basis."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Customers are required to pay a licensing fee."
"The price of the product is too expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
10%
Manufacturing Company
10%
Financial Services Firm
6%
Computer Software Company
32%
Financial Services Firm
10%
Manufacturing Company
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What needs improvement with Cisco DNA Center?
The system is working fine for me currently.
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What do you like most about IBM Tivoli NetCool?
The tool had many built-in automation capabilities.
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
 

Also Known As

DNA Center
Tivoli NetCool
 

Overview

 

Sample Customers

Information Not Available
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about Cisco DNA Center vs. IBM Tivoli NetCool and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.