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HubSpot Sales Hub Reviews

Vendor: HubSpot
4.1 out of 5

What is HubSpot Sales Hub?

Featured HubSpot Sales Hub reviews

HubSpot Sales Hub mindshare

As of June 2025, the mindshare of HubSpot Sales Hub in the CRM category stands at 1.1%, up from 0.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
CRM

PeerResearch reports based on HubSpot Sales Hub reviews

TypeTitleDate
CategoryCRMJun 30, 2025Download
ProductReviews, tips, and advice from real usersJun 30, 2025Download
ComparisonHubSpot Sales Hub vs Salesforce Sales CloudJun 30, 2025Download
ComparisonHubSpot Sales Hub vs Microsoft Dynamics CRMJun 30, 2025Download
ComparisonHubSpot Sales Hub vs SAP CRMJun 30, 2025Download
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Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
16%
Educational Organization
12%
Performing Arts
9%
Manufacturing Company
7%
Retailer
7%
Comms Service Provider
7%
Media Company
5%
Healthcare Company
5%
Legal Firm
5%
Real Estate/Law Firm
4%
University
4%
Recreational Facilities/Services Company
4%
Financial Services Firm
2%
Energy/Utilities Company
2%
Wholesaler/Distributor
1%
Government
1%
Insurance Company
1%
Logistics Company
1%
Non Profit
1%
Renewables & Environment Company
1%
Sports Company
1%
Transportation Company
1%
 

HubSpot Sales Hub reviews

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RC
Owner at Eleve Digital
Verified user of HubSpot Sales Hub
Jun 11, 2024
Ability to map this journey helps us identify gaps and improve, including mapping better customer profiles we are able to attend or not

Pros

"The customer service and support are very good because every time I need something, they reply immediately even in the free version."

Cons

"One challenge for us is getting our team engaged in HubSpot. Some of them are not familiar with CRMs, so we spend time training them on HubSpot's features. "
Ashwini Kumar Kamble - PeerSpot user
Assistant Vice President at ZiMetrics
Verified user of HubSpot Sales Hub
Jun 4, 2024
Manages prospecting and identifies the entire sales lifecycle for a prospect

Pros

"The solution has improved our workflow by providing a centralized solution. It is a one-stop solution that allows us to analyze the sales pipeline and plan activities for specific customers, giving us insights into our approach to prospects. The key improvements include the ability to cross-sell capabilities and identify conversion influencing factors, which we can use to convert customers. "

Cons

"The tool should add a prospect success feature. Some intelligence should be drawn from our activities and the data we're feeding to recommend the next action. Some AI enablement will help us take the next step for a particular prospect or recommend solutions to help with prospect conversion from an out-of-the-box perspective. "
Find out what your peers are saying about HubSpot Sales Hub. Updated June 2025
859,545 professionals have used our research since 2012.
BharatR - PeerSpot user
Product Marketing Manager at a educational organization with 201-500 employees
Verified user of HubSpot Sales Hub
Jun 20, 2024
An intuitive platform with resources for customer education

Pros

"We use the tool for email automation and responses. It helps with sales nurturing, and we have integrated it with Factors.ai. The biggest pro is its intuitive and easy-to-use interface. I can easily access the information I need. Another strong point is the customer education they provide. There are numerous resources available to help understand how to use it. HubSpot Sales Hub does a great job with automation and structuring sales processes. "

Cons

"The tool doesn't effectively summarize conversations and note-taking features. The solution needs to include predictive analytic capabilities. There is room for improvement in post-call functionalities. After a sales call, more can be done, such as providing detailed insights and better note-taking capabilities. An AI-enabled sales assistant feature would also be beneficial. "
Gonçalo Teixeira - PeerSpot user
Business Development and Product Owner at wrightia
Verified user of HubSpot Sales Hub
May 14, 2024
Offers better lead and opportunity management, improved forecasting, increased visibility, and time-saving benefits

Pros

"The tool has improved my sales pipeline management. It allows me to track the progress of each sales cycle and receive alerts when a sales stage is ending, prompting me to take necessary actions. I can easily manage customer interactions, primarily through email, which are automatically associated with the corresponding lead or opportunity. This helps me forecast sales. Additionally, the tool offers other useful tools for marketing and email marketing activities. "

Cons

"There is always room for improvement; I expect more integrations with different tools. I also appreciate the mobile app's user-friendliness. However, I think there could be improvements in database cleaning and customization options for information presentation on the screen. Overall, as a final user, I am very happy with HubSpot Sales Hub. "
Ayan Chandra - PeerSpot user
Co-Founder at Vaartani
Verified user of HubSpot Sales Hub
Jan 3, 2024
An affordable solution for lead management and tracking

Pros

"The most valuable feature of the solution is the tracking of customer interaction and client introduction."

Cons

"The solution should have more integration options."
Amanda Burma - PeerSpot user
Self Employed at a comms service provider with 1-10 employees
Verified user of HubSpot Sales Hub
Oct 1, 2023
Provides comprehensive overview and user insights

Pros

"I found the interface to be modern and intuitive. It offers excellent documentation and guidance for effectively managing sales pipelines."

Cons

"There have been some challenges related to workflow customization and terminology."
Dubi Blitt - PeerSpot user
Country Manager at CloudFabrix Software
Verified user of HubSpot Sales Hub
Feb 6, 2024
Efficiently manages sales prospects and has good stability

Pros

" It provides efficient business forecasts."

Cons

"The initial setup process is not very complicated."
AP
Consultant at BORN Group
Verified user of HubSpot Sales Hub
Oct 11, 2023
Convenient report generation, user-friendly and easy to use

Pros

"You can create the workflows and also the different dashboards that you can create. I find it really convenient to generate a lot of reports plus the different views to present the deals. "

Cons

"There is room for improvement in the dashboard. If we can actually connect it to maybe a Power BI or some dynamic reporting tool where we can actually slice and dice, that would be really great. "