We performed a comparison between HubSpot Sales Hub and Oracle Fusion Service based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."HubSpot Sales Hub had a noticeable impact on the sales cycle length for our customers. Before focusing on the sales process, we implemented various versions, including support and payment management modules. The automation and improvements facilitated by HubSpot Sales Hub were evident, making it a valuable tool for driving positive transformations in our sales processes."
"The solution is very straightforward to utilize."
"HubSpot Sales Hub is a good integration tool. It helps us with other platforms. We can integrate data quite easily."
"The most valuable feature of the solution is the tracking of customer interaction and client introduction."
"The tool has improved my sales pipeline management. It allows me to track the progress of each sales cycle and receive alerts when a sales stage is ending, prompting me to take necessary actions. I can easily manage customer interactions, primarily through email, which are automatically associated with the corresponding lead or opportunity. This helps me forecast sales. Additionally, the tool offers other useful tools for marketing and email marketing activities."
"HubSpot Sales Hub is useful for managing workflows."
"It provides efficient business forecasts."
"The product helps us to identify coincidences and work to build a model that will allow us to identify opportunities."
"Everything is managed by Oracle, so they have security in place."
"Stable and scalable with good technical support."
"The most valuable feature of the solution is that customers can easily understand it."
"It offers a seamless experience with quick deployment—eliminating prolonged implementation and installation processes."
"It has provided a faster turnaround time. We were able to automate a number of transactional tasks and return that extra time to taking care of customers."
"The solution is completely cloud-based and very easy to access from anywhere."
"Oracle offers a wide range of applications, each capable of delivering significant value to our business."
"Oracle Fusion Service offers good efficiency."
"The solution is good, but it could be more straightforward."
"The solution should have more integration options."
"There have been some challenges related to workflow customization and terminology."
"There is a general challenge with CRMs, including HubSpot Sales Hub, where users may not fully understand the system's capabilities. I believe there is a need for better clarification and explanation of what CRMs entail."
"The tool should get better at catching leads. Currently, it works better on catching inbound leads. Whenever a person signs up on the website, HubSpot catches the lead and creates an account. However, it is not 100 percent accurate."
"It would be good if there were sort of more templated processes offered by the tool since this is an area where the product has shortcomings."
"The initial setup process is not very complicated."
"There have been many instances where we later identified certain customers that should have been on our target list yet were not."
"Lacks the ability to deploy custom code for customization."
"The product's initial setup phase was very difficult."
"Oracle changed the means by which users are created in the system. I would like this to be easier to implement."
"The solution’s reporting could be improved."
"Delivering the solution to clients can be quite complex and requires highly trained technicians with expertise."
"There are specific areas that would be beneficial to enhance and improve, especially its financial functionality, search capabilities, chat features, and content articles."
"The UI experience needs refinement to enhance user-friendliness."
"The product must provide modules for operations management."
HubSpot Sales Hub is ranked 15th in CRM with 14 reviews while Oracle Fusion Service is ranked 8th in CRM with 30 reviews. HubSpot Sales Hub is rated 7.8, while Oracle Fusion Service is rated 8.6. The top reviewer of HubSpot Sales Hub writes "A solution that provides value for money, along with a clean user interface and easy setup process". On the other hand, the top reviewer of Oracle Fusion Service writes "A reasonably stable and scalable tool to manage human resources, payroll, and expenses of a business". HubSpot Sales Hub is most compared with Affinity, whereas Oracle Fusion Service is most compared with QuickBase, Siebel CRM, Oracle CX Sales, Salesforce Sales Cloud and Microsoft Dynamics CRM. See our HubSpot Sales Hub vs. Oracle Fusion Service report.
See our list of best CRM vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
