We performed a comparison between HubSpot Sales Hub and Odoo based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very straightforward to utilize."
"HubSpot Sales Hub provides its users with very user-friendly UX or customization controls."
"HubSpot Sales Hub is a good integration tool. It helps us with other platforms. We can integrate data quite easily."
"HubSpot Sales Hub is useful for managing workflows."
"The most valuable feature of the solution is the tracking of customer interaction and client introduction."
"The tool has improved my sales pipeline management. It allows me to track the progress of each sales cycle and receive alerts when a sales stage is ending, prompting me to take necessary actions. I can easily manage customer interactions, primarily through email, which are automatically associated with the corresponding lead or opportunity. This helps me forecast sales. Additionally, the tool offers other useful tools for marketing and email marketing activities."
"You can create the workflows and also the different dashboards that you can create. I find it really convenient to generate a lot of reports plus the different views to present the deals."
"The solution makes it easy for you to log in and manage your pipeline. So pipeline management is very easy and simple."
"The most valuable features of Odoo are its customization and the fact that I can add modules whenever I want to the solution and the customization."
"I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo."
"The solution is easy to use."
"It is a stable platform."
"It allows us to organize and improve portfolio management."
"Odoo is open source, so we can develop it and adjust it to our requirements. It's easy to work with."
"Odoo is widespread in a lot of different industries, and the most powerful feature of Odoo in the manufacturing industry is the forecast."
"With Odoo, being open source is advantageous because we have access to the source code for whatever we develop. This gives us the flexibility to make additions, deletions, or modifications according to our needs without any restrictions. There are no predefined formats that limit our customization options."
"The initial setup process is not very complicated."
"There is room for improvement in the dashboard. If we can actually connect it to maybe a Power BI or some dynamic reporting tool where we can actually slice and dice, that would be really great."
"It would be good if there were sort of more templated processes offered by the tool since this is an area where the product has shortcomings."
"There have been some challenges related to workflow customization and terminology."
"The solution is good, but it could be more straightforward."
"There are a lot of areas in HubSpot Sales Hub that can improve. It is lacking some direct automation. There are a lot of challenges that we have during the integration. To solve this problem, we are using other third-party tools. They could improve on direct automation."
"There have been many instances where we later identified certain customers that should have been on our target list yet were not."
"There is always room for improvement; I expect more integrations with different tools. I also appreciate the mobile app's user-friendliness. However, I think there could be improvements in database cleaning and customization options for information presentation on the screen. Overall, as a final user, I am very happy with HubSpot Sales Hub."
"The price of the solution could be reduced to improve the overall offering."
"Odoo has room for improvement in industry-specific features."
"There is room for improvement in Odoo, especially in enhancing its reporting capabilities."
"Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country."
"I'm uncertain because each year they release a new version with improvements. However, one area that needs significant enhancement is the website, particularly the modern core website. While there's an approach similar to WordPress, it is quite basic at the moment. Besides that, particularly with the POS solutions, we identified potential security issues. This is due to the storage of information on cookies or similar sessions. In cases of Internet-related issues, there's a vulnerability where data might be compromised. The system uses temporary storage until the internet connection is restored, and then it pushes the data to the server or database. This poses a risk, especially in point-of-sale systems, where there could be vulnerabilities for data modification or alteration by unauthorized individuals."
"It's too early to make a definitive statement about Odoo as we are currently in the implementation stages. Once the implementation is complete and the system is up and running, we'll be able to provide feedback on its effectiveness and suitability for our needs. The implementation is very straightforward, and the system is easy to operate, similar to working with a spreadsheet. If there's one thing that could significantly enhance the system, it would be incorporating more AI capabilities."
"Odoo lacks a complete dashboard, and the reports are basic. The reporting could be improved by adding some graphics."
"There are features that cannot be opened in the community edition and from a user perspective."
HubSpot Sales Hub is ranked 15th in CRM with 14 reviews while Odoo is ranked 11th in CRM with 31 reviews. HubSpot Sales Hub is rated 7.8, while Odoo is rated 8.0. The top reviewer of HubSpot Sales Hub writes "A solution that provides value for money, along with a clean user interface and easy setup process". On the other hand, the top reviewer of Odoo writes "Offers everything we need in one system, has well-integrated modules, and is priced well". HubSpot Sales Hub is most compared with Affinity, whereas Odoo is most compared with SAP S/4HANA, Microsoft Dynamics 365 Business Central, SAP ERP, Epicor ERP and monday.com. See our HubSpot Sales Hub vs. Odoo report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
