BMC TrueSight Server Automation Reviews

Vendor: BMC

4.2 out of 5

20 reviews
90% willing to recommend

What is BMC TrueSight Server Automation?

BladeLogic Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.

Get the BMC TrueSight Server Automation Buyer's Guide and find out what your peers are saying about BMC TrueSight Server Automation, Microsoft Configuration Manager, Red Hat Ansible Automation Platform and more!

BMC TrueSight Server Automation is the #12 ranked solution in top Configuration Management solutions. PeerSpot users give BMC TrueSight Server Automation an average rating of 8.4 out of 10. BMC TrueSight Server Automation is most commonly compared to Microsoft Configuration Manager: BMC TrueSight Server Automation vs Microsoft Configuration Manager. BMC TrueSight Server Automation is popular among the large enterprise segment, accounting for 71% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 36% of all views.

Buyer's Guide

BMC TrueSight Server Automation

August 2025

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Helped 865,164 peers since 2012

Featured BMC TrueSight Server Automation reviews

JonathanShilling

System Analyst II at a energy/utilities company with 1,001-5,000 employees

The stability isn't too bad, some of the reporting features work some of the time but not all the time. We haven't had many issues with the console interface, but it's been sluggish. If we have a lot of patching going on or in the middle of our maintenance we know we're patching 500, 600 servers at once, there'll be times when you'll notice a degradation of performance on the console and slowness getting the patches out even with the repeaters and other affiliates.

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SumitSrivastava1

AM at a computer software company with 201-500 employees

We use the solution to address vulnerabilities. It patch servers. It also assists in ensuring compliance with policies, provides end-to-end visibility, and deploys patches effectively. I use it for both patching and vulnerability management You can easily get the patching link. Patches can be…

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Ilhami Arikan

Cloud Services Automation Technologies Manager at Garanti Teknoloji

We use the product for server automation. It helps us to automate and configure endpoints of servers which can include application servers, database servers, etc. The solution is stable. We encountered some reporting issues. Also, we needed to gather information from the backend before the…

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BMC TrueSight Server Automation mindshare

As of August 2025, the mindshare of BMC TrueSight Server Automation in the Configuration Management category stands at 2.9%, down from 3.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Configuration Management

PeerResearch reports based on BMC TrueSight Server Automation reviews

Type	Title	Date
Category	Configuration Management	Aug 18, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 18, 2025	Download
Comparison	BMC TrueSight Server Automation vs Red Hat Ansible Automation Platform	Aug 18, 2025	Download
Comparison	BMC TrueSight Server Automation vs Microsoft Intune	Aug 18, 2025	Download
Comparison	BMC TrueSight Server Automation vs Microsoft Configuration Manager	Aug 18, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Configuration Manager	4.1	11.8%	91%	83 interviews Add to research
Red Hat Ansible Automation Platform	4.3	16.6%	97%	70 interviews Add to research

Valuable Features

BMC TrueSight Server Automation excels in versatile deployment, effective duty segregation, and integration across platforms. It supports physical and virtual servers, enabling automated patching, compliance, and report generation. Its flexibility across operating systems allows uniform data collection and efficient patching. With automated workflows, it reduces manual tasks and enhances remediation speed. Its centralized management console supports both centralized and decentralized setups, streamlining server management, standardizing processes, and integrating seamlessly with other tools.

"The overall role of BMC TrueSight Server Automation in managing configuration drift brings return on investment through its automation, which helps save me the time and effort of my operations team."
"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."

Room for Improvement

BMC TrueSight Server Automation faces challenges in interface design, complexity, and performance, particularly in global contexts. It requires local expertise and training resources. Users encounter limitations in automation, integration, reporting, and API availability. Security integration and container patching are lacking. There are difficulties in simplifying provisioning and CLI tools, and improving data export capabilities. Resource management and multitasking need enhancements, as does adaptation to modern cloud platforms. Communication and patch management processes encounter operational and integration issues.

"I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs."
"More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement."
"BMC TrueSight Server Automation's scripting needs improvement."

ROI

BMC TrueSight Server Automation offers significant return on investment as evidenced by entities reporting increased value. They anticipate achieving ROI within two years if features meet expectations. However, some entities experience setbacks due to high monthly patching efforts which impact their returns.

Pricing

BMC TrueSight Server Automation pricing is generally perceived as expensive, with costs often surpassing $100,000 USD. The expense is justified by robust support and versatile use cases. Pricing varies based on server count, customer size, and available discounts. Organizations with multi-year agreements have cited evolving assessments affecting contracts. Licensing is complex, with some tying of discounts to other BMC products. Companies should carefully assess needs to manage costs effectively.

"The product is expensive."
"The product's pricing depends on the number of servers."
"The solution is quite expensive compared to other vendors."

Popular Use Cases

BMC TrueSight Server Automation is primarily used for patch management, compliance, and remediation across IT environments. Users utilize it for application deployments, vulnerability management, and server automation, including provisioning and configuration management. Many highlight its role in streamlining tasks such as decommissioning servers, executing scripts, and addressing vulnerabilities to enhance operational efficiency and security management. Integrating with ITSM tools, it helps manage changes and ensure policy compliance effectively.

Service and Support

Customer service for BMC TrueSight Server Automation is highly rated, praised for quick and effective technical support. Positive remarks highlight knowledgeable and friendly assistance, prompt resolutions, and helpful resources. There are some mentions of inconsistencies with level-one support, but level-two support and specific individuals like Joe and John receive high praise. Multiple channels, including social media, are available for ease of access. Many find the support responsive and beneficial, addressing complex issues swiftly.

Deployment

BMC TrueSight Server Automation's initial setup experiences vary. Some find it straightforward, with a three-tier architecture, while others consider it complex, especially with custom configurations or steep requirements. Several have encountered challenges with documentation, license management, and integration with other tools. Consulting strategies and playbooks have helped in standardizing installations. Although some faced early issues, many successfully deployed the setup, appreciating detailed guides and estimating based on server size and job counts.

Scalability

Users report that BMC TrueSight Server Automation handles scalability effectively. They have transitioned from multiple servers to fewer ones while maintaining job efficiency. Though some have not yet needed to scale up, they foresee future needs. Complaints exist about support limitations when using minimal configurations. Larger organizations face complexity, but rate the scalability high. The tool is designed for enterprise-level usage and can manage thousands of servers efficiently, reducing human dependency and automating processes.

Stability

BMC TrueSight Server Automation exhibits high reliability with most users rating it between seven and nine out of ten. Users note some performance issues and occasional regression bugs affecting database cleanup, requiring updates and testing. Linux/Unix agents display strong dependability, while Windows agents face sporadic issues. Upgrade challenges occur sporadically, such as failed updates. The solution generally sustains server maintenance and patching well, despite occasional console sluggishness.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our BMC TrueSight Server Automation Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

36%

Government

Manufacturing Company

Computer Software Company

Real Estate/Law Firm

Educational Organization

Outsourcing Company

Wholesaler/Distributor

Performing Arts

Energy/Utilities Company

University

Retailer

Consumer Goods Company

Construction Company

Media Company

Healthcare Company

Legal Firm

Transportation Company

Non Profit

Comms Service Provider

Insurance Company

Marketing Services Firm

Compare BMC TrueSight Server Automation with alternative products

Learn more about BMC TrueSight Server Automation

· Threat remediation: Combine with BMC SecOps Response Service to link vulnerabilities to identified patches and create a remediation plan

· Compliance: Integrates role-based access control, pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP, documentation, and remediation

· Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning

· Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool

· Reporting: Assess change impact or complete an audit using multiple dashboard views

· Patching: Supports and follows maintenance window guidelines to ensure timely delivery of patches

BMC TrueSight Server Automation was previously known as TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite.