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BMC TrueSight Server Automation vs SolarWinds Network Configuration Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
264
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
SolarWinds Network Configur...
Ranking in Configuration Management
12th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Network Automation (4th)
 

Mindshare comparison

As of May 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.3%, up from 9.4% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.0%, up from 2.8% compared to the previous year. The mindshare of SolarWinds Network Configuration Manager is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
RajeshB - PeerSpot reviewer
Offers additional functionality, including warranty management
Setting up a solution involves configuring a server and a web console, which is straightforward. Network team coordination is necessary when applying it to devices. This involves creating device connection profiles and ensuring SNMP is enabled. Initially, there were challenges involved in this process, but once the setup was complete, operations proceeded smoothly. All network devices are automatically added to NPM during auto-discovery in SolarWinds Network Performance Monitor, including Network Configuration Manager features. Once configuration profile credentials are established in NCM, they are automatically deployed to all network devices. The solution is easy to use and deploy, although initial setup may require coordination and overcoming challenges.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ease of applying security policies to applications we deploy is the most valuable feature of Microsoft Intune."
"It's easy to manage and easy to configure."
"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"Intune's most valuable features are its device management capabilities, particularly its centralized integration with other Microsoft stack components."
"The most valuable feature for us is the security, including risk analysis and patch management."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"The stability is good."
"The best feature of the solution is patch automation."
"The solution is stable."
"Can standardize patching and deployments across affiliates."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"Technical support is good."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"The network performance monitoring of SolarWinds Network Configuration Manager is a vital feature"
"It is pretty straightforward to set up."
"Compared to other vendors, like NetBrain, managing the solution is easy. They made it very user-friendly."
"The installation is straightforward."
"The most valuable Real-time fault detection is beneficial as it enables the identification of changes made to a device's configuration through the SolarWinds Network Configuration Manager. This makes it easy to pinpoint which configurations were added or removed, potentially causing network issues. Such changes are saved in logs for future reference."
"It's perfect for network configuration management. It's easy to use."
"We push all our configurations to the servers with ease and the logs capture almost all the transactions needed for an internal audit."
"It allows us to manage backups in big companies. It is also useful in managing the configuration changes."
 

Cons

"The solution requires Mac support."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"What would make this product better is adding more security policies and features in the next upgrade."
"I would like more clarity on how Intune is migrating control from Active Directory group policies, especially as we move over to Windows 11. It seems inefficient to manage some settings in Active Directory and others in Intune."
"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."
"Microsoft Intune has potential for improvement; I would like to see a lot more customization in the reporting tools."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"I would like to see more container integration in the next release of this solution."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"BMC TrueSight Server Automation's scripting needs improvement."
"I would like to see more features in terms of wireless reporting and more historical information for client connectivity in SolarWinds Network Configuration Manager."
"There is room for improvement in automation."
"The network flow is a problem for this solution."
"When it comes to the way of managing the network devices, SolarWinds Network Configuration Manager should provide the simplest way that devices can relate to the server. For example, when we want to get the devices on board, we go by SSH to make the SolarWinds Network Configuration Manager create the connectivity with the device. After that, we pull the configuration. It would be helpful if they could combine both so that everything will be done in one step."
"We want to be able to store it in a data warehouse format and integrate it with Google single sign-on."
"For each device, when you open the network performance monitor, it will give you all of the information about the device, but many of the natural configuration management features are not on that page."
"On NCM, reporting could be a bit better. It's completely become just one report. When I try to create a custom report, the solution just commits old server data."
"I would like to see more integration tools. Something like dialysis, for example."
 

Pricing and Cost Advice

"Our enterprise agreement includes Microsoft Intune at no additional cost."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"This cost is approximately $30 USD per user per month."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."
"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
"The solution is quite expensive compared to other vendors."
"The product is expensive."
"We're looking at less than $100,000 USD for this solution."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The product's pricing depends on the number of servers."
"In Africa, the cost is a major factor in decision-making for many companies. As a result, some companies may choose cheaper solutions, even if they are open-source, over more expensive ones, such as SolarWinds Network Configuration Manager. However, as an engineer, I believe that the functionalities and services offered by SolarWinds justify the cost. Nonetheless, many companies in Africa may still view the prices as unaffordable."
"Pricing is reasonable and competitive."
"There is a license for the use of this solution and it is priced well, there is a lot of value for the money."
"With a minimal bundle, we pay about $3000 a year in licensing costs. If you have multiple devices in your network, you must buy the bundle, which is 100% identical for your infrastructure. If you have 15 devices, you need 15 licenses, for example. That's one bundle. You don't pay for anything over and above that."
"Available at a moderate price"
"The price of the solution is high compared to other solutions."
"The pricing is good."
"I have a yearly subscription."
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Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
36%
Computer Software Company
10%
Manufacturing Company
6%
Government
5%
Government
13%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
What do you like most about SolarWinds Network Configuration Manager?
The configuration compliance aspect of SolarWinds Network Configuration Manager allows for easy comparison of configu...
What is your experience regarding pricing and costs for SolarWinds Network Configuration Manager?
The licensing costs of SolarWinds Network Configuration Manager are expensive, but considering its reliability, featu...
What needs improvement with SolarWinds Network Configuration Manager?
Further improvements in automation are needed. Currently, there are limitations in performing tasks without logging i...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
SolarWinds NCM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
United Lincolnshire Hospitals, Air Rarotonga, NetSuite, Thai AirAsia, REA Group, 335th Signal Command, Agilisys, Marine Expeditionary Force
Find out what your peers are saying about BMC TrueSight Server Automation vs. SolarWinds Network Configuration Manager and other solutions. Updated: April 2025.
851,371 professionals have used our research since 2012.