We performed a comparison between AWS Systems Manager and BMC TrueSight Server Automation based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"Intune enables us to manage our devices from anywhere."
"One of the best features is Windows Autopilot because if you change any of your devices, whatever security policies and compliance policies that applied can be easily migrated to the new devices. Windows Autopilot gives you that flexibility."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"The solution's ability to scale is good."
"The solution is user-friendly"
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"Has a variety of automation options."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."
"It gives us more speed to deliver services and applications, and we rely on security."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"Technical support is good."
"The most important feature is the schedulings."
"The solution is stable."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"The synchronization could be improved."
"Intune lags all of its competitors in terms of report generation."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"The Mac integration has room for improvement."
"Additional features can be added as per customer requirements."
"Lacks sufficient integrations."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"The current challenge is that we can't pull any incidents from other accounts."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"There is no other functionality available to patch the containers that we need to include."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"Needs more use cases into compliance management and the remediation process."
"We would like to see this solution handle more multitasking."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
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AWS Systems Manager is ranked 7th in Configuration Management with 6 reviews while BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews. AWS Systems Manager is rated 8.2, while BMC TrueSight Server Automation is rated 8.2. The top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". On the other hand, the top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". AWS Systems Manager is most compared with Microsoft Configuration Manager, Red Hat Ansible Automation Platform, Red Hat Satellite, AWS CloudFormation and BigFix, whereas BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform. See our AWS Systems Manager vs. BMC TrueSight Server Automation report.
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