BambooHR is a comprehensive HR platform offering centralized management of employee data, time-off, and onboarding, streamlining HR operations and improving data accuracy.
| Product | Mindshare (%) |
|---|---|
| BambooHR | 2.8% |
| Workday | 8.6% |
| SAP SuccessFactors | 8.5% |
| Other | 80.1% |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| SAP SuccessFactors | 3.9 | 8.5% | 85% | 100 interviewsAdd to research |
| Workday | 4.1 | 8.6% | 92% | 58 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 9 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 163 |
| Midsize Enterprise | 60 |
| Large Enterprise | 79 |
BambooHR enhances organizational efficiency by integrating key HR functions into a single system. Known for its ease of use, robust reporting capabilities, and customizability, BambooHR enables efficient management of leave, performance, and HR tasks. Automatic updates and employee self-service improve user experience, while its intuitive interface and strong customer service contribute to high satisfaction among teams. However, there is room for enhancement in report customization, integration with third-party tools, and international features.
What are the key features of BambooHR?BambooHR is widely adopted across industries for managing employee records, tracking leave, and facilitating HR operations. In sectors like technology and retail, companies utilize it for performance and benefits management, handling announcements, and generating reports. The platform serves as a company directory and aids in streamlining payroll processes through document uploads and bank detail confirmations, providing a cohesive HR management system.
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| Author info | Rating | Review Summary |
|---|---|---|
| Senior Software Engineer at Align Technology | 3.5 | As a DevOps Engineer, I use Bamboo for CI/CD automation due to its pre-built adapters, which save manual effort compared to Jenkins. However, Bamboo could improve by adding a dashboard for tool health monitoring to prevent space issues during builds. |
| Director, People & Culture at a agriculture with 201-500 employees | 4.0 | I used BambooHR primarily as a user-friendly web application for managing employee profiles and communication. Though the reporting tools and payroll integration could improve, its simplicity and excellent customer service were valuable, complementing our existing Payworks system. |
| Operations Manager EMEA at a computer software company with 201-500 employees | 4.0 | We use BambooHR for resource registration and organizational structure, enjoying its user-friendly hierarchy and GUI. However, we face limitations with configurable assessments and the recruitment feature, which led us to discontinue using it due to its restrictions. |
| Director, Human Resources at a construction company with 1,001-5,000 employees | 4.0 | I implemented BambooHR for our 300-employee company to manage HR tasks, consolidate systems, and improve employee self-sufficiency. Its HR metrics and document storage are valuable, though document export to PDFs and training record updates need improvement as we scale. |
| HR Officer at a financial services firm with 11-50 employees | 3.0 | I use BambooHR to manage employee information easily, even without a tech background. It limits access to sensitive data, but performance needs improvement, and transferring employees between companies is cumbersome, often resulting in errors and missing information. |
| Quality Assurance Analyst at Flutterwave | 3.0 | BambooHR serves as a company directory where I can see staff information, request leave, and view company-wide announcements. Its valuable features include seamless leave logging, but the UI needs to be more user-friendly for a better experience. |
| Sr Officer - Learning & Employee Engagement at Byco Petroleum Pakistan Limited | 4.0 | I use this stable HR solution for all our needs, finding onboarding and interview scheduling very useful. Setup was easy. My only suggestion is to improve the color palettes. I recommend it, rating it 8/10. |
| HR Associate at TICKMILL LTD | 4.0 | I'm happy with BambooHR for HR, reporting, and headcount, rating it 8/10. It's user-friendly and scalable, with great support. My main issues are limited performance review questions and the time tracking setup complexities. |
| HR at Provably Fair SRL | 4.0 | I use BambooHR for managing HR activities like employee data and documentation sharing. The onboarding sections are crucial for handling vacation requests. It would be helpful if salary calculations were automatic. I've also used Namely and NetSuite before. |
| Head of Payroll and Reconciliation at a financial services firm with 11-50 employees | 4.0 | I use BambooHR to assist with payroll and HR tasks, finding it useful for document management. However, data import from Excel is cumbersome, and managing employees across multiple company setups is challenging. Integration with other software would enhance efficiency. |
I am a DevOps Engineer and I mostly deal with the Bamboo CI/CD automation part. I facilitate my team by providing the environment to run their tests.
Generally, I create the pipelines that take the code base from our repository and build the code to create bundles for Android and archives IPA files for iOS. I use Fastlane to upload them to the respective stores automatically.
Bamboo has a vast number of pre-built adapters which can be used as plug and play components. We do not need to invest much in the implementation side as there are a lot of pre-built plugins. It reduces a lot of manual effort compared to Jenkins and other open-source CI tools. I find that Bamboo is a little better in this regard.
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space on the agent machine where the agents are installed. If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me.
I have been working with Bamboo for almost four years.
Customer support is good since we are paying for it.
Neutral
The initial setup is not that difficult. It takes approximately six hours on a non-working day.
I rate Bamboo seven out of ten.
There is still scope for improvement in many areas, especially in the management area.
I used BambooHR in my previous organizations. We maintained employee profiles and used it for communication, sort of like an alternative for the internet.
We mostly used it through the web application, not the mobile app. The web application was sufficient, even for people who accessed things through their mobile devices.
The ease of use was most valuable. It's very intuitive. There's a certain level of simplicity with the whole package. You don't require a lot of training to start using it.
The customer service was excellent; you could always jump on a chat with the tech service team and find a solution immediately.
BambooHR's reporting tools were not the best I've used, but they're good. There are some limitations in terms of customized reports, as opposed to ADP, for example.
The only thing that could have been added is better integration with local payroll systems or a local Canadian payroll module. It just didn't have that functionality.
It was pretty stable. We didn't have any technical issues with it at all. It was all pretty good. If anything, the few issues we had were more so on our part than the software itself.
It's very user-friendly and easy to train someone new. It was easy to implement and get someone onboarded on the system. There are a whole bunch of interesting features in terms of training on the system.
It wasn't difficult at all, and it's scalable because of its cloud-based setup and the ease of understanding the features.
We had about 400 employees altogether.
We used Payworks. Payworks is designed strictly for payroll. It's not really meant to be an HRIS tool because it doesn't allow for an employee profile, for example.
You can't manage a lot of employee information, track training, recruitment, or any of that stuff. They've added an applicant tracking module, but it's still very basic.
So adding BambooHR was very complementary to having it covered. The only problem was the two systems didn't talk to each other. It was a bit of a hassle for us to maintain the two systems, going back and forth and making sure the data was centralized when we made changes.
The initial setup was actually pretty straightforward and very easy. Prior to BambooHR, we used Payworks as a system, which we still do for the payroll aspect.
But to migrate information from Payworks to BambooHR was easy and straightforward. In fact, that was one of the reasons why we went with them.
On our end, we were just three people involved in the deployment process.
Two people handled payroll, and one person handled HR generally. It's a cloud-based solution. That was also good because we had a pretty big geographic spread. We work across Ontario, Alberta, and British Columbia.
It was easy for us to have everything done remotely and not involve a lot of people in those locations. Even within Ontario, we have different physical sites that we operate from. The whole integration was pretty easy and straightforward.
It was definitely cheaper than some of the larger systems. That wasn't a barrier for us at all.
I would rate the pricing a six out of ten, with one being the least expensive and ten being the most expensive. They're not the least expensive, but given the functionality and user interface, you tend to save in other areas, like implementation costs or training costs. Overall, it just worked really well.
I currently use ADP. ADP is also based on a payroll system, but it has evolved to accommodate a lot more different modules. The good thing is it's all well integrated.
The flip side is that because it's all well integrated, a new user wouldn't intuitively know what's connected to what. There's a certain level of complexity to it. Making changes in one tab or field may trigger changes elsewhere, which, if you weren't properly trained or didn't know how it worked, you wouldn't notice.
I would recommend it to others. For a small to medium-sized organization, BambooHR is sufficient. For a much larger organization, though BambooHR has the capacity, I would still lean towards something a little bit more structured and complex, like ADP.
Overall, I would rate the solution an eight out of ten. The payroll issue was a bit of a concern because it didn't have that functionality.
We use the solution to register resources, see how the company is organized, and do performance reviews.
I really like the way the product is organized. The hierarchy is very easy to use when we want to find who is reporting to whom. The product is user-friendly. The GUI is really good. I like it a lot.
The assessments must be improved. We cannot add more questions to the assessments if we want to. When I asked the HR team to do it, they said they spoke with BambooHR, and it is not possible to configure it. The assessment must be configurable. We should be able to add or remove questions for the employees or the peer reviews. The HR team also complains about the recruitment feature. We used to use the recruitment features, but we abandoned them because it was very limited.
I have been using the solution for five years.
We never have issues with the solution’s stability. I rate the stability a ten out of ten.
The tool’s scalability is quite good. I have no problems with it. Since it is a cloud-based product, we can add as many users as we want. Around 300 people use the product in our organization.
The initial setup is quite simple. The solution is cloud-based.
We need an admin only if someone changes their personal data. Otherwise, we just remove or add people when they leave or join the company.
I would recommend the solution to others. Overall, I rate the tool an eight out of ten.
I use this solution for all things HR related. It was the first HRIS system that I implemented for a company of around 300 employees. I was able to consolidate our software systems because BambooHR offers pulse surveys, NPS scores and performance reviews. It also tracks training and acts as an applicant tracking system.
The HR metrics that this solution provides has been most useful. We also really like the fact that employees have the ability to be self sufficient and manage their own information. They can look up their benefits, update their information and review documents.
We also use Bamboo to store job descriptions, employee manuals and other pertinent information.
I would like to be able to export some documents into PDFs a little easier. Right now, only HR can update the training record and as you scale your company, managing the system can be manual and time consuming.
I have been using this solution for six years.
This is a stable solution.
This is a scalable solution and has supported additional users as our company has grown.
The initial setup was straightforward. I was the one who selected the system and implemented it. We went from Excel spreadsheets to now having a full service in 60 days.
We received guidance from BambooHR but completed the set up ourselves.
It is under $2,000 a month.
I would recommend this solution to other users. It has given me the ability to run a lean team and add automation to the way that we work.
I would rate this solution an eight out of ten.
My company uses BambooHR to store employee information, including contact information, schedules, language ability, etc.
In the past, we managed all this information using Excel. Switching to BambooHR made it easier to access the information. It's easier to use and share reports. I can allow people to do their own reports so they don't need to deal with HR. BambooHR puts everything into one place, so I don't have to comb through several Excel files to collect all the information I need to make a report.
BambooHR is accessible to users who aren't good with technology. If you don't have an IT background, you can easily find information about any employee.
It can also limit access to sensitive information. For example, I can restrict some information to the employees themselves. Payroll has specific access to see salaries and some personal information that they need for their jobs, but HR has full access.
The performance could be improved. When you save some documents, it takes longer to store them in BambooHR's systems than it used to. Something needs to be upgraded or fixed in the code. Alow, we provide services to other companies, so Bamboo isn't able to help us in many areas because of the way we work.
I would like the ability to use the performance appraisal for Bamboo no matter how many Bamboos I have. Furthermore, it should be easier to transfer an employee from one company to another. They have a feature now, but it's not helpful. We get a lot of errors when we move it from one Bamboo to the other.
I can download the information from company A and transfer it to company B, but I need to make three different downloads and upload them to the system. Sometimes, it doesn't work properly, and some information is missing. The information goes to different areas based on tags. It's much easier if you have a linked connection where you can take the same information and move it to the same place. All the Bamboos for the companies I use have the same formatting.
We have used BambooHR for three years.
Every software becomes slower the more information you put into it. Our company has 300 people, but only about six use it regularly.
I rate BambooHR support eight out of 10. Sometimes, things aren't working the way I want, so I send them emails. They reply quite fast.
Positive
BambooHR is a SaaS platform. They give you a link and you share it with everyone who needs access. We recently opened some Bamboos, so we had to manually input all the employees in the database. However, if you have to create a new version for 100 employees, they assist you by sending you some Excel spreadsheets with what information you want to put in store in Bamboo so they can assist you in doing the first part.
When we started with Bamboo, we had around 300 employees, so I had to store all the information regarding our documents and extra information that we didn't provide to Bamboo. It took me three months and working eight to 10 hours on the weekends for 200 employees
I rate BambooHR six out of 10. There is a lot of room for improvement. Ideally, we can find a software solution that lets us work the way we need to work. I recommend it if you have experience with technology or you have someone who can show you how it works. If you're a person that isn't good with technology and you don't have anyone to explain it to you, I'm not sure if it's a good solution for you.
BambooHR is like a company directory. Half of the company has a profile on the solution so you can see information about each staff member. People can request staff and leave, see when each staff member has joined the company, or see who is on leave and when they will return to work. Company-wide announcements are also on BambooHR.
I can easily go to BambooHR to search for any staff member in the company. We are a very big company, we have quite a number of staff. I can search for any staff member in BambooHR, whether they are on leave, when they joined the company, or when they are going to celebrate their anniversary.
I can access information from the company directory where people can get information and share news about the company. Unlike on Kissflow, which is majorly for approval when requesting resources, we can log our leave on BambooHR.
BambooHR's most valuable feature allows you to log and request leave seamlessly and also allows you to view your staff in the company and see who is online and who is on leave. It gives you that information at a glance.
The UI needs improvement because it needs to be more user-friendly.
I have used BambooHR for two years.
I rate the stability a seven out of ten.
I rate the scalability a six out of ten.
The initial setup was seamless.
I can't speak for the company, but personally, I think it has helped me see information about staff and arrange my information in one place.
I would recommend BambooHR to a friend or an organization like a startup, to help them properly manage their staff and also them help easily access information. I rate BambooHR a six out of ten.
We use this solution for our end to end HR needs from onboarding and hiring to learning.
The employee orientation and onboarding functionalities has been very useful. Email automation to interviewers and the interviewees and the subsequent parallel scheduling of interviews is very easy using this solution.
The color palettes could be changed to make the solution a little more attractive and easier to use.
I have been using this solution for 5 years.
This is a stable solution with good performance.
This is a SaaS product and so the initial setup was easy.
I would recommend Bamboo HR. I would rate it an eight out of ten.
We use BambooHR for HR purposes. For example, reporting and headcount. We have many divisions in the company, it's easier for us to create the headcounts, and do reporting, announcements, files, and emails that we send on a group level to the employees. sorry, the employees we have access to see. Additionally, it is used for the time off balance and the performance.
In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions.
In a future release, the time tracking for the employees could improve. In order to set the time tracking, we need to add the compensation and all the personal information of the employees. If we could use the time tracking without the compensation, that would be great.
I have been using BambooHR for approximately two years.
A couple of times during the year they do updates and at that time we cannot update the system. The stability has been fine.
The scalability of BambooHR is good.
The support from BambooHR was very good. They helped us with specific questions we had and with any material we needed. They helped a lot.
We previously used People HR, but it was not user-friendly, very slow, and we had a lot of issues. We read fairly good reviews about BambooHR. It's a very good program and user-friendly. We reviewed that, we had a testing account for a while, and then we proceeded with the setup and so on.
The BambooHR team helped us with the setup.
We pay a monthly subscription to use the solution. The subscript model is based on how many employees we have active.
I'm really happy with BambooHR. However, depending on the needs of the organization, they need to make sure to contact the BambooHR people to discuss their support and make sure that BambooHR covers all their needs.
I rate BambooHR an eight out of ten.
I use BambooHR for everything related to HR activities, like maintaining the data of all our employees or for documentation sharing between our colleagues and us. BambooHR's homepage is also very useful since one can add links over there, and everyone can access it in one go. Also, the solution's onboarding and offboarding sections are important since we use them quite a lot for managing vacation and time off requests. Now, we are thinking about using the asset parts of BambooHR.
There are some issues with the job tab under my info where you add the salary. So, if you add the monthly salary, for example, because this is what we're using. It's a custom in our country to refer to it as the monthly amount and not the annual amount, but sometimes I need it. If they had this calculated automatically, it would help a lot. If you entered the annual amount, you would have to calculate it yourself and then insert the annual amount. However, if I insert the monthly amount, it would be helpful if the system would give me the annual amount automatically.
Also, the solution should be made globally available.
I have been using BambooHR for about three years now. Also, I don't remember the version of the solution I am using. I am a customer of the solution.
I rate the solution's stability a nine out of ten since sometimes it has little delay or lag.
The solution's technical support is super responsive and helpful. I rate the technical support a ten out of ten.
Positive
The solution's initial setup process is easy.
Price-wise, the solution is in the middle compared to other tools offering similar functionalities.
The solution can be useful for mid-sized companies and not enterprise-sized companies. BambooHR is user-friendly, the setup process is easy, and their support team is super responsive since they give you the exact steps and very comprehensive instructions with which you can easily modify or change.
Since the solution is not quite global and is very specific to North America, especially the US, and not quite popular in Europe, I rate the overall solution an eight out of ten.
I assist companies with payroll and their HR departments use Bamboo to upload all the documents and information of employees.
When I do payroll, I prepare reports and export them to an Excel format. I then use Bamboo to export the documents that I need and confirm bank details and other information about employees.
Something that was difficult when we started using Bamboo, was the ability to import data in an Excel format. For example, we had one Excel sheet with half the information including first name, surname etc. We wanted to import all of the information into one database and this was impossible. We had to import it manually.
If you are dealing with two or more businesses under one company name, it is not possible to transfer employees between companies if they have a separate bamboo set up.
In a future release, I would like to have an interface that can integrate with different software. This would save time when importing data to complete payroll.
I have been using this solution for four years.
This is a scalable solution. We have not experienced any issues.
The initial set up can take some time depending on the how many employees you have and how many different companies you need to create. Our HR manager had one person working specifically on this project and doing nothing else for a period of time.
I would rate this solution an eight out of ten.
