ARIS Cloud Reviews

I worked with ARIS Cloud under SAP. The solution was deployed by an agile team and utilized daily by process engineers and business process owners. It was involved in the financial services industry, with thousands of users within the company.

The platform's capabilities are highly dependent on customization, with different implementations across various user companies. My experience was not positive due to the type of implementation. Its mapping capability, for instance, was behind less recognized competitors, making it difficult to map a process.

We are doing standard business process management as modeling for projects and some strategic initiatives. It depends on what the requester wants. We have a strong community in our global operations where we do product design and manufacturing. We also have some transformation projects that use Aris, so our digital creation transformation is going from a physical product creation lifecycle to a digital one. These colleagues are using Aris to sketch out and define their new processes. At the beginning of this year, we started using ARIS BPM for the SAP S/4 implementation and business process blueprint to synchronize with SAP Solution Manager.

Our company hopes to further refine our business process management with this SAP S/4 project, which will also be platform-based. By the end of this year or the beginning of the next, we aim to complete the business process blueprint for the S/4 environment. Then we'll hand the blueprint over to our implementation partner, who will implement and configure SAP.  That should be a more straightforward and structured approach than having things flying around in Excel and PowerPoint files. It also helps to have ARIS and SAP Solution Manager driving the global rollout. 

We also did a POC called the "GDPR topic," which covered data and privacy. That was looking very good, but unfortunately, it was deprioritized from the company side. Apart from that, we are not using risk and compliance managers currently. We have a few basic licenses on that, and I think it's very powerful. However, you need to have more buy-in from a wider audience within the company to do risk and compliance management. It has to be process-oriented. You need to use your existing processes for risk and compliance. We were not mature enough to roll this out internally yet.

It's vital for the company to have an overall cloud strategy. From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure. Apart from that, a dozen aspects of the tool itself are beneficial, and it has some strengths compared to other tools. But that isn't specific to the cloud.

We have different projects going on, and we introduced the ARIS Connect portal three years ago to gather process information faster and more efficiently. For example, my colleague in global operations needed three months to get the latest process information together when they did new projects. With ARIS, they hoped to reduce this to one or two weeks maybe. It involves searching for things in the central repository then briefly revalidating the content to ensure it's still correct or up to date. This is much easier with a central repository, like ARIS.

Generally speaking, ARIS has improved our organization by creating transparency and generating a discussion about what a process owner is and the responsibilities of process owners. Part of it is having valid documentation. ARIS has helped a lot because you can push for these things when you have a central repository. As a result, we have more information about organizations and projects, allowing them to ramp up faster. At the same, ARIS provides a basis for discussion for the end-users. Of course, it can't give you everything, but it lays a foundation for starting a conversation and getting on the same page of some content. That eliminates a lot of misalignment and misinformation by offering transparent information on something.

I am primarily focusing on managing the technology layer and architecture during the migration of applications from on-premises to the cloud. My role involves defining rules, principles, and ensuring technology agnosticism as applications are migrated to platforms like Amazon and Azure. The objective is to make sure that the processes work seamlessly, considering potential future migrations between cloud platforms.

Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issues so far, acknowledging the risks is essential, especially when dealing with applications like ARIS. With the increasing capabilities and advancements in technology, many current challenges are likely to be resolved in the future. Despite security concerns, utilizing opportunities in the cloud and the internet offers significant advantages.

Regarding areas for improvement, security remains a key consideration, especially when deploying ARIS in the cloud. However, this is not solely a product-specific concern but also pertains to the cloud environment. Beyond security, the strength of ARIS lies in its ability to serve as a unified repository for enterprise architecture. Having all information in one place facilitates alignment with the company's vision, strategy, and business objectives. Reducing redundancies across departments is crucial for maintaining service quality and minimizing costs. It ensures that everyone is on the same page, fostering collaboration and preventing discrepancies in information and services. While I currently use Guardis for this purpose, the concept of enterprise architecture is applicable, and ARIS stands as a valuable tool to support business processes and technology alignment within the company.

I have experience with ARIS to make different models for our projects. In our company, we are attempting to automate our onboarding and offboarding process in our business management system. Basically, I use ARIS Cloud for our different business processes and to make different models of business processes.

The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool. I can say the tool is very easy since even a person who does not have any knowledge can easily use it.

The primary use cases include basically a tool for modeling processes. It supports BPM and annotations, and it's usually the foundation for fully automated processes.

The most valuable feature is GUI; it is very intuitive and easy to use. You can also access advanced features; for example, if you want to automate the process fully, you can either use other Software AG components or import/export to integrate with other software as well.

I have used it in multiple business processes in banking and insurance area.

In the end, what stands out to me is the ease of using the cloud. I don't see any distinct or unique advantages in business process modeling software compared to other application software. The cloud simplifies operations and removes many operational complexities, which is a significant benefit.          

We use the latest version because it's the cloud version so I imagine that this is the latest version that we use. It is used in a private cloud deployment. We are in the process of describing the complete map of our business processes and so we are mainly using the parts or the software that enable us to make the description of the different processes. So the tool enables us to describe using the BPMN native language, the different processes that we have in the company. We have about fifteen users using Aris Cloud.

We had used other products before Aris Cloud and we have chosen to go for the ARIS system. We are quite happy because it's very easy to collaborate with. It's very user-friendly, intuitive for the end-users to use the tool. So we are happy. It's perfectly answering our needs. If I compare again to what I know and what we used in the past, it's a very good tool.