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Software AG Software and Solutions

ARIS BPA
19 reviews
13 discussions
Badge Leader
Business Process Design
Business Process Management (BPM)
webMethods Integration Server
19 reviews
9 discussions
Badge Ranked 1
Enterprise Service Bus (ESB)
webMethods API Gateway
4 reviews
12 discussions
API Management
ARIS Architect and Designer
3 reviews
12 discussions
Business Process Design
webMethods.io Integration
3 reviews
8 discussions
API Management
Cloud Data Integration
Integration Platform as a Service...
ARIS Process Governance
2 reviews
15 discussions
Business Process Management (BPM)
MashZone NextGen Business Analytics
2 reviews
4 discussions
Data Visualization
webMethods API Portal
2 reviews
8 discussions
API Management
ARIS Cloud
1 review
12 discussions
Business Process Design
Business Process Management (BPM)
Built.io Flow
1 review
3 discussions
Integration Platform as a Service...
Software AG ARIS Process Mining
1 review
5 discussions
Business Performance Management
Process Mining
Software AG Optimize for Infrastructure
1 review
3 discussions
Business Activity Monitoring
webMethods ActiveTransfer
1 review
5 discussions
Managed File Transfer (MFT)
webMethods Trading Networks
1 review
5 discussions
Business-to-Business Middleware
Alfabet IT Planning & Portfolio Management
Project Portfolio Management
Adabas
Non-Relational Databases
Software AG Apama
CEP
Streaming Analytics
ARIS Risk and Compliance Manager
GRC
CentraSite
SOA Governance
API Management
webMethods AgileApps Cloud
PaaS Clouds
Software AG Optimize for Process
Business Activity Monitoring
Terracotta
Database Development and Management
Software AG Natural for Mainframe
Mainframe Application Development
webMethods.io API
API Management
Alfabet Enterprise Architecture Management
Architecture Management
Terracotta BigMemory
Database Development and Management
Software AG ARIS Robotic Process Automation
Robotic Process Automation (RPA)
CONNX DataSync
Data Replication
CONNX Data Virtualization
Data Integration Tools
CONNX Data Visualization
Data Visualization
CONNX InstantdbSync
Data Replication
Zementis Predictive Analytics
Predictive Analytics
Software AG TrendMiner
IoT Analytics
Cumulocity IoT
IoT Platforms
Alfabet FastLane
Architecture Management
Project Portfolio Management
Software AG Universal Messaging
Message Oriented Middleware (MOM)
webMethods Microgateway
API Management
Software AG Natural
Rapid Application Development Sof...
webMethods DevOps Edition
Build Automation
webMethods CloudStreams
Cloud Data Integration
Software AG Natural API Management
API Management
Software AG NaturalONE
IDE
Cumulocity IoT DataHub
IoT Analytics
Built.io Flow Embed
Cloud Data Integration

Software AG Reviews

Organizational Development Officer at OeKB
Real User
Top 10
Departments can simply document their processes and flowcharts
Pros and Cons
  • "If you ever tried to draw a picture in a browser app or with a cloud service, it is normally a painful death. ARIS works perfectly on diagrams in the browser, so I was excited. I like it because there have been so many bad experiences in the past with drawing or doing something in a browser. Normally, it's always painful because it's coded badly. With ARIS, it is really well-implemented. It's simple."
  • "I had this decentralization mission where I had some friendly fights with the consultants of Software AG. My opinion was the business department should be able to publish their processes and do all their evaluation stuff in ARCM themselves. It has to be a one stop shop. I want a one stop shop to go from ARIS BPM to ARIS ARCM, because having everything go through that would be an improvement due to the inputs that we made with Software AG. They will make it possible that the trigger sent from BPM to ARCM will start their object generation."

What is our primary use case?

We use BPMN for process design. We check our processes. There is the start event, then there are the tasks and steps as well as risks on the steps and controls. In the end, there is a result event of the process. There is a hierarchy model through the processes themselves to locate, classify, and build a whole tree off of the complete process design. So, we try to get the complete process model in all the layers. It is not only about flow diagrams. You also need the hierarchy system in the process design to get an idea of which business area it is, which products we handle there, etc. This is to get some kind of a systematic approach to a wide area of the complete company, e.g., which services are delivered from whom and how it is organized.

We separated the fields. We had some kind of internal control system, which was one use case for us. We had risk management and how to get a picture up of the actual risk evaluation. We had the policy management separated. We started process management. This is all integrated on the technical side and the tools' side. We tried to get the different solutions out of the one system to see them as different solutions with different responsible people with different roles behind them. 

It fits all together, so there are no completely loose ends, where there is one philosophy and one architecture behind it. We managed to get it a little bit separated, but it has good connection process management, internal control systems, and a risk system. It is very well-integrated.

We are using Connect and ARCM. ARCM is the ARIS governance, risk, and compliance module to do workflow-orientated stuff, e.g., how much is your risk.

Another use case is value chain processes. These are in a hierarchy built up through the company and our business use cases since we have export and capital market services. At the bottom, we decided to use only a business process model notation (BPMN), which made it possible for us to integrate on this flow chart. This integrates risks and controls directly on a flow chart, making it easier for non-super process experts to get an idea of the steps, controls, and risk as well as how this all fits together to get a good overview at the starting point when working with these processes.

How has it helped my organization?

In normal, day-to-day business, when a process is drawn, our expert team can review the processes, risks, and controls. They can do that completely themselves on a technical level. There is a review step from the process expert to her/his boss, then it is approved and published. After that, we use the risk evaluation and control execution using ARCM Risk and Compliance Manager, where they can do everything with the risk, e.g., how much is our risk? How much is the risk now? They evaluate that and do a controlled execution. We use the ARIS APG programming to get the approval and publication processes. 

Now, we have a fully automatic-supported risk evaluation each quarter. I only need to take the results and put them together for the board's report. That is a big improvement. 

The implementation of the completely decentralized process management, meaning that business departments can simply document their processes and flowcharts to improve their businesses, is now in one system. They have a list of business applications that are used within the process documentation, where there is one list of organizational departments interacting within this process. It has everything that we normally would want to have if we use an integrated process management system that works fine. Therefore, we have possibilities that we did not have before. 

What is most valuable?

If you ever tried to draw a picture in a browser app or with a cloud service, it is normally a painful death. ARIS works perfectly on diagrams in the browser, so I was excited. I like it because there have been so many bad experiences in the past with drawing or doing something in a browser. Normally, it's always painful because it's coded badly. With ARIS, it is really well-implemented. It's simple. 

We only get emails if something went wrong or the semantic checks are integrated, which means you can't publish it. If there is the smallest mistake in it, then you can't publish it at all. It is only allowed to get the symbols which are permitted. Therefore, everything is perfect on the technical side, and on the control side, no mistakes are published. You can check the deep semantic process. For example, if it does not make sense, but it is formally correct. If it's correct on the technical side, but it does not make sense when you have to read it. That is the human interaction that you need. However, what is technically possible is implemented to get good results.

What needs improvement?

I had this decentralization mission where I had some friendly fights with the consultants of Software AG. My opinion was the business department should be able to publish their processes and do all their evaluation stuff in ARCM themselves. It has to be a one stop shop. I want a one stop shop to go from ARIS BPM to ARIS ARCM, because having everything go through that would be an improvement due to the inputs that we made with Software AG. They will make it possible that the trigger sent from BPM to ARCM will start their object generation. Although, they did something in SR 16 for our business needs, and that was great.

The process needs to be straight-through. This means, if the process experts say, "Okay, I'm finished. I sent the process to my boss," and the boss says, "Okay, it's great. The documentation is right," and they can give approval. Then, the process experts can click on it, and five minutes later, they will get the risk for the evaluation. After that, the process expert says, "Okay, it has this and those risks. We could lose this amount." So, they send it again for approval back to the boss. The boss reviews whether the risk evaluation is right, then it is approved. Finally, it is finished in one hour (in a best case scenario). The yearly process documentation can then be completed without the action of any central process management board. 

For how long have I used the solution?

We have been using it since Autumn 2020, which is about a full year now.

What do I think about the stability of the solution?

It is a stable product. 

We did one upgrade throughout the project. Now, we want to wait until the end of the year for SR16.

There is almost zero maintenance to maintain its design from a central process management or risk management team standpoint. Decentralized business departments can do their jobs all by themselves. Sometimes, there are questions, like, "Can you help me? I'm lost. What am I doing here?" For example, if you have new bosses in new jobs, then they do not know what to do. 

In 2020, we did a lot of presentations, videos, and training. They had to do these on the training systems to evaluate risks and processes. We knew if they did not do it themselves, then they would learn nothing. If they did it themselves, then it was possible to learn to work with new tools. So, the normal maintenance should be really low. 

What do I think about the scalability of the solution?

We have a concurrent license system. We have about 80 persons in-house decentralized in all the business departments who received their training. We have a lot of information, material, and how-to videos to ultimately support them so they can do the processes themselves. It is completely decentralized. Once finished, they can send it to their boss to approve it, then it is published. We have a central expert team in process management, who cares about how ARIS should be used.

Because we use it within a concurrent license system, everyone within the group can read the publications of errors and do risk evaluation at the same time. We now have 15 to 30 people (out of 500) who can use it at the same time. 

How are customer service and support?

The help desk of Software AG is great. We had some problems. This happens in projects, where you do something stupid, then it does not fit together. The data is not useful. You try to do some test cases and put something in the system to determine how it works. The support was always really professional. The software developers and help desk did a really good job. I am really a fan of Software AG because they are a very competent business partner.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before, we used Casewise from London for centralized process management. That was our old tool, which wasn't bad, but it was only for three heads in the central team. It limited us completely. Then, they were bought by erwin in New York, and erwin is on the data governance side. Casewise was now a small part of a big company and wasn't being developed or improved as ARIS is. Therefore, it was quickly clear to us that we would go with ARIS.

We started with the idea at our company in February 2019. We got in contact with Software AG around June 2019 to do some kind of proof of concept, learn about the design, the idea, and philosophy, e.g., how to solve such problems and how to get process management within a fully integrated tool. 

Before, we had Excel lists and some types of Visio diagrams, which were put together based on the process description. That wasn't okay. We always had to do it on a central basis, take the documentation, work it through and give it back.

This solution was really an improvement on the efficiency of our process management, documentation for end-to-end development, business processes, and business departments, who complete freedom and empowerment to do it themselves. That was a big improvement.

Luckily, we had Software AG implement the ARIS Connect platform, the web-based platform, with this broad possibility to use it in a concurrent way. In 2017, that was what we wanted. We wanted the system to be used by the business experts and leaders in the business units in a decentralized manner. 

How was the initial setup?

When you start the solution, you eliminate every useless variant that you do not need, then it is really simple. At the starting point, you need to learn how the philosophy of the solution works. You need to deal with the solution as if you are taking a normal car through the woods. You can't normally. You have to think, "Okay, what is it built for? How is this model designed?" You then need to get in contact with the design and philosophy. After that, you can do a good job. It is a big mistake to say, "No, they have to code everything around our old company stuff because we always did it that way. So, we need to stay with the old way." Then, you are lost and will never have any kind of success. 

At the start of the project, we set up some testing and development implementation. It took us one to two weeks for our IT and Software AG's IT to get it up and running. Before we were productive, we had to edit the publication database as well as all the backups, restore processes, and all that stuff in a production environment. We also had to put brain power in it. That was for part one and two of the processes (installation and implementation), which both took one to two weeks. That was net five to 10 consultant days or IT expert days to get up this step in performance and excellence. The implementation was about two days. 

What about the implementation team?

We put a lot of brain power and personnel power into the project. We also had consultants who supported us very well through the coronavirus pandemic. Therefore, we had the chance to implement it quickly.

Go with a consultant. In every solution, e.g., ARIS, there are a lot of consultants with experience over the years. Many companies bring in their experience to provide general solutions for general problems, since these problems are not individual to a company.

From the mid-2019 to Autumn of 2020, we always had support consultant days remotely or a consultant who visited us to develop the method as well as do all the processes and risk management stuff, which have to be customized.

We only worked with Software AG, who integrated the consultants, e.g., IDS software developers. They brought them to us because we needed to implement some improvements on the ARIS ARCM governance, risk, and compliance model. We did their multi-object handling, which means you can approve 20 risks with one click. So, it marks all the risks on the list as okay, pulls them through, and then they are finished, which we loved. There were also some user interface optimizations for mass objects. 

What was our ROI?

We have seen ROI. The quality has improved enormously. You do not always get faster because if you want to improve quality, then you have to sit in, think about and work with it. Therefore, you need a good tool. 

The management board really likes it because it is well-adopted by employees with no problems using it.

Which other solutions did I evaluate?

On our evaluation list, we also looked at Signavio Process Manager, but there were so many differences. They were millions of miles between ARIS and Signavio Process Manager. Therefore, we did not think about which tool to take. It was completely clear that we should get ARIS because it was the best solution for us.

What other advice do I have?

The process could be so simple. The question for the business units is always, "Okay, let's think about this." If the process is what we brought into ARIS, then how can we make it better? They shall use their brain and time to improve and think about their business. ARIS is only a tool. They should not be focused on, "Oh, how can I work with this tool? I'm so confused." Everything should not go into the tool. They should use their brain and energy to think about their business. 

We are still developing our process management method. We are still using it, but we are also improving it to get it more integrated, have more detail, and have process management be more connected with our internal control system. 

It was hard to do process management on a yearly cycle on an annual basis. It was helpful for us to have ARIS as a tool for this, but we also learned that it is a really complex job to do process management through the year on such a high quality level. You have to think about a lot of questions. These are all processes approved every year. All the stuff seen is, "Okay, I have to do that, and I have to do that. I have to check that they looked it through for the first half of the year. Then, they have to do the rest in the second half of the year." All this gets operationalized. With this tool, we now had process lists that we could deal with. 

You need a clear aim to reach for and it should not be too big. You should separate it in some way. If you want to do more than one thing, then handle it as if you want to reach for aim one, two, and three. This makes it easier than doing big bang projects where you never get to an end. 

Separate your aims and focus on them. For example, we started with different starting times. In September 2020, we started risk management. In November, we then started with the internal control systems. Step by step, we are now pulling our process management up. We are still improving on the methods. 

This solution has been my baby the last three years, so I would rate it as 10 (out of 10) because I gave everything to make it the best.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Keith Bohanna - PeerSpot reviewer
Head of Group BPM Standards at a financial services firm with 10,001+ employees
Real User
Gives us an easy way to enable visibility of end to end processes and risks across business divisions
Pros and Cons
  • "One of the many advantages of ARIS is that it is supported by a very strong BPM community, which is critical for us. Although it has been in business for many years, it is still at an early stage of evolution. There are so many instances where your specific use case or requirement for using ARIS hasn't necessarily been matured across the sector. So, you need access to a very active community to help you explore possible solutions and ways in which ARIS can be used to achieve those use cases."
  • "The areas of ARIS where we see room for improvement are actually related to the background services that support it. Over the last number of years, Software AG has moved from an on-premises solution into deploying a SaaS solution to their enterprise base. That has been really successful from my point of view, as I have been a customer of ARIS, managing the relationship, for a couple years. Certain support functions around the knowledge base, customer service, and the cross and upselling of modules within the core ARIS component are lagging behind the SaaS movement."

What is our primary use case?

The core use case is rooted in a non-financial risk program. For people reading who aren't involved in financial services, there are both financial risks within financial institutions making credit and lending decisions and non-financial risks, which are similar to those faced by many enterprises. These are the elements within life which can negatively impact a business that are not related to finance. A really good example is COVID in the last couple of years, which caused fundamental shifts in operating models. Therefore, our program is seeking to address the non-financial risks within our environments, which is being done through initially capturing the processes that power the bank.

At the end of November, we recently completed a migration into the cloud solution provided by Software AG. As a consequence of that, we jumped a number of versions to 10.15.

It is a private cloud SaaS solution provided by Software AG.

How has it helped my organization?

We are still in the early stages. We are in year three of the rollout for ARIS with this use case. Although it is still very early on, we are starting to see, as a result of the deployment of ARIS, the building out of end-to-end processes used within the group have much stronger cross-team, cross-divisional collaboration, e.g., it has a very clear, specific focus and outcome. So, there is a purpose to it beyond the theoretical need for people to work together. 

We are starting to see the beginnings of a more robust operational resilience capability within the bank. That will be delivered in stages and phases over the next two years.

We are also beginning to see, across a number of business divisions, a more effective early-stage analysis of business processes. Then, that leads to the optimization of those processes and the removal of customer pain points. Without a shadow of a doubt, right across the business, that is happening.

What is most valuable?

ARIS by Software AG for the most part is incredibly intuitive at the mapper and business division level. We have had many cases where we work with our colleagues across the bank who have been experiencing using solutions like Visio. Once they have a core understanding of its processes from a visual sense, they can very quickly and intuitively start to use ARIS. As you get more into the complexity of the analysis, reporting, and administration, then that intuitiveness is less obvious. However, that is a case where you receive more training and are undertaking much more complex tasks. As a tool that is used by non-technical colleagues within the business division, the first line within the bank can strongly recommend it.

This solution gives us an easy way to enable visibility for our colleagues across 11 business divisions, and a couple of countries that we work in, on how the bank operates. We are in phase two of a multi-year program to build out those processes. What we are starting to do now is build out end-to-end views. As processes, data, and customer contacts span multiple parts of the bank, we are building out full end-to-end views so colleagues will have visibility across the group.

One of the many advantages of ARIS is that it is supported by a very strong BPM community, which is critical for us. Although Business Process Management has been in business for many years, it is still at an early stage of evolution. There are so many instances where your specific use case or requirement for using ARIS hasn't necessarily been matured across the sector. So, you need access to a very active community to help you explore possible solutions and ways in which ARIS can be used to achieve those use cases.

What needs improvement?

The areas of ARIS where we see room for improvement are actually related to the background services that support it. Over the last number of years, Software AG has moved from an on-premises solution into deploying a SaaS solution to their enterprise base. That has been really successful from my point of view, as I have been a customer of ARIS, managing the relationship, for a couple years. Certain support functions around the knowledge base, customer service, and the information available on modules within the core ARIS component are lagging behind the SaaS movement. 

Traditionally, enterprise software is sold by sales people pitching to customers individually. Once you move into the SAAS environment, everything becomes more digital, and they haven't yet fully moved into that space.

For how long have I used the solution?

I have been using this solution for four years within the bank.

What do I think about the stability of the solution?

We have had no issues with the stability of ARIS in the cloud. We had issues with the stability of ARIS as a hosted solution internally, but that reflects on our capability rather than being a reflection of their software.

We have a COE (Center of Excellence) that both supports the deployment and maintenance of ARIS, and more specifically is part of the non-financial risk and operational resilience team. So, we have a CORE team of about 18, but very few of those are specifically focused on the maintenance and support of the deployment of ARIS. There are only two or three people within that COE team who are required for that task. The wider task is the support of business colleagues through a hub and spoke model. Within the small COE team, we support the acquisition and enhancement of those skill sets within our business division colleagues.

What do I think about the scalability of the solution?

ARIS has very much enabled us to start small and grow with the use of the solution over time. We have adopted the approach, as we roll out ARIS, of taking small pilot proof of concepts and extending them wider across the business. Software AG ARIS has really facilitated that rollout, both in terms of the technical support provided and also the licensing that has been available to us.

This is critical for any enterprise taking on an enterprise-wide BPM program, moving into a business-as-usual (BAU) function, to be able to take it in small steps. I know colleagues across the globe in different enterprises who have done this. They have picked initial areas of small-scale deployment, then extended them over time.

We have something in the region of 100 to 200 users. We are still midway through a wider deployment.

How are customer service and support?

Recently, there was a switch to a new platform that had one or two technical challenges, which seemed to have interrupted it. Any transition to a new support platform is always a bit problematic. Because they haven't yet fully picked back up, I would rate them as seven out of 10.

Broadly speaking, over the last couple of years, the customer support has been really good.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

ARIS is the first time that the bank has deployed an enterprise-wide BPM solution.

The reason that we have ARIS in the bank is because one of our vendors recommended it.

How was the initial setup?

For our setup of the recent migration, which we completed over an eight-week period, we found the migration of our ARIS instance into the cloud to be really smooth and well-supported by the Software AG Professional Services team.

What about the implementation team?

The initial setup of ARIS within the bank was held and managed by a different team.

What was our ROI?

If you were to look at the return on investment that the bank will make in terms of its use of ARIS, it can't be measured in financial terms. The use and deployment of ARIS across business divisions gives us the capability to understand and monitor processes enterprise-wide. This is improving dramatically our operational resilience, which is both a regulatory and operational requirement for us. We haven't attempted to put a financial measure on that outcome.

What's my experience with pricing, setup cost, and licensing?

Software AG facilitate a gradual and phased approach to enterprise deployment so take full advantage of that. In addition (and obviously in 2022) opt for their Cloud solution. 

Which other solutions did I evaluate?

ARIS is best of breed. We are obviously aware of other solutions globally and there are a handful in the space that have specific capabilities that would have loosely matched what ARIS can do for us. Time and time again, we come away with the impression that there is absolutely no reason whatsoever to move from ARIS. More specifically, we have visibility, as do any of their customers, into their roadmap over the next couple of years. We are very comfortable with it continuing to be exactly what we need.

We haven't used the governance, risk and compliance component (the GRC component) within ARIS. The introduction of ARIS into the risk part of the business through the non-financial risk program happened after the bank had already committed and put in place a risk register, which is powered by IBM OpenPages. So, we work alongside that.

We have an RPA capability within the bank that preceded the introduction of ARIS. That is embedded within our operational model and continues to be the case. As with every bank that has a long legacy of serving its customers, over the last couple of years, we have accelerated our RPA capability to the point where, in Europe, our bank has one of the most mature RPA capabilities.

What other advice do I have?

Because of our use case and the level of detail, where we are currently operating and mapping processes, we have no requirements for the solution's mining capabilities.

One of my colleagues worked with Software AG for years. So, within the CORE team, we had an embedded set of knowledge on ARIS, which is unusual within one of their enterprise customers. Within the wider business use, ARIS absolutely provides us capabilities that we didn't know that we needed until we saw them. However, the Group is in its infancy in terms of understanding ARIS's power of process analysis and improvement.

Overall, I would rate the solution as eight out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Libor Černý - PeerSpot reviewer
Process Manager at a insurance company with 5,001-10,000 employees
Real User
Top 20
I can usually find an answer to my issue on ARIS Community
Pros and Cons
  • "I am an advanced user. ARIS BPM is intuitive for me because I know the UML, BPMN, and EPC methodologies implemented in this tool. It is very easy to create processes for restructuring a company with some descriptions."
  • "There should be a more intuitive tool when creating reports."

What is our primary use case?

We have used the platform to describe purchases and the organizational structure in the company.

I personally use it at home as well as in the company. I received a key for the application, which I won based on a competition when version 7 of ARIS was being tested. I sent in some test cases where I had several failures during that test.

My organization's market is only in the Czech Republic. We don't have any experience using the solution globally.

What is most valuable?

I like working with ARIS because I have some experience with it. I understand what is on the forums. I know how the user interface works, how to create a repository, and stand up this tool.

I am an advanced user. ARIS BPM is intuitive for me because I know the UML, BPMN, and EPC methodologies implemented in this tool. It is very easy to create processes for restructuring a company with some descriptions. 

What needs improvement?

From the start, there were some difficulties on how to create outputs since there wasn't a repository tool in version 6. However, in version 7, there has been a tool for creating standards for a company, and that tool has been very intuitive.

While I have been using this tool for several years, other people just starting to use it find the learning curve steep. This tool is very robust and accommodates many roles, where people can participate from compliance, IT designers, etc. This can create problems for users who have no experience with similar tools. It took me a year before I felt comfortable with this tool, because when I came from university it was the first or second tool that I worked on. It took me a year to run every feature or use it for every possibility since this tool is very robust.

We sometimes have to create the link to the server and the repository twice because it is deleted once for some unknown reason. Though, this is not a big problem.

There should be a more intuitive tool when creating reports.

For how long have I used the solution?

We were using this solution until last year.

What do I think about the scalability of the solution?

Our company had 400 people when we started with ARIS. Now, we have 800 and everything is twice as complicated. It is very hard to see relationships between objects.

How are customer service and support?

I use ARIS Community. When I have some problems, I first go to www.ariscommunity.com. I have an account and can usually find an answer to my problems. I haven't used it for two years, because usually the problems that need to be solved in version 7 of ARIS were during the installation for some servers and linking to other applications. We haven't only used ARIS Architect and Designer as a tool for some information inputs to the repository, but we also have used ARIS Business Publisher to publish the information. When links between the ARIS applications are created, there usually isn't a problem to use ARIS. However, when you install it once every five years, that could be a problem since nobody can figure out how to do it.

Which solution did I use previously and why did I switch?

This is the best tool. I am from the Czech Republic. When our company bought this tool, there were only two of these tools on the market that had Czech language methodology. Other tools are enterprise architects with only English language. These two tools translated the Czech language not only on user interface, but on the repository. Although other tools now support several languages, ARIS was first almost 14 years ago.

What about the implementation team?

The installation and deployment of this solution were handled by our IT department.

As an insurance company, there are some laws and requirements that we have to follow. We use a third-party integrator to give us some advice on the models to use.

What was our ROI?

We did see ROI with ARIS version 6. I don't know about version 7.

When a process is created, it can be reused to save time.

What's my experience with pricing, setup cost, and licensing?

10 years ago, we bought two or three licenses for the tools that we wanted with a year of support. After that, version 7 has been working without cost. I don't know the current price of the solution.

Usually, our company buys technical support from the Software AG site. We bought the technical support for the first year of usage for ARIS version 6 and 7. So, when we migrated to ARIS version 7, we bought support only for the first year. Then, we didn't use it the next year. Our experience was that we use it only one to three times during the first year. Therefore, there wasn't much value for us to buy this service because we have no problem with using ARIS after the first year. Usually, we need to buy or use this service only when we install it on our servers. First, we go to ARIS Community, then we go to the support of Software AG. After a year, we find that there is no added value. If we really need it, then it is better to buy it piece by piece, not over a time period.

Which other solutions did I evaluate?

Because of some organizational changes, our company is discussing changing our platform. There are several new people who have experience with other platforms. 

We use ARIS BPM as a modeling tool and also ARIS Business Publisher. This tool publishes models inside the organization. New employees within the organization have recommended a new platform that doesn't have a tool for publishing process models. We are now discussing the added value of changing the platform. Or, if it would be better for new employees to learn how to work with ARIS. 

Microsoft Visio is a tool without a repository. If you create objects from a different point of view, then you have to create it five times with different names or descriptions. Therefore, people imagine there are five different objects, when in reality, there is one. I can't even imagine the time that we saved using this tool over the past 10 years. 

ARIS is the best tool for business from my perspective. If you buy ARIS, you can do every model for arrays, organizational structure, processes, knowledge, etc. With different tools, the best edition is mainly for IT guys. If you want to use those other tools for business, then you need to buy a special edition for business. ARIS goes from business to technical stuff and other tools go from technical stuff to business. This is the main difference from other solutions that I know are on the market.

I am on the business side, so ARIS is better for me than other tools because we buy IT services for our business models. Our company has no IT department, so we have a partner company that offers us IT services instead. 

What other advice do I have?

We create our process models in both the Czech and English languages. We have a repository in Czech and another in English for some objects. Using both, one model is created. We haven't used translation automation because in the insurance market we use special technical terms and don't believe that automatic translation can translate the way that we can.

A potential user will need to explain to management the added value of this tool. Our management didn't understand the value of this tool. We had problems with the implementation because not all departments wanted to participate in the creation of the solution's models. With only half the company buying into the solution, you will not see the other half of the company. So, the decision needs to be made at the management and company levels to use these tools because there is no added value if only one department wants to use it.

I would rate this solution as nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Laurent Salembier - PeerSpot reviewer
DSI Functions Support at a hospitality company with 10,001+ employees
Real User
Top 20
Provides a centralized framework and consistent structure for all our processes, giving us a single source of truth
Pros and Cons
  • "In addition to our applications, we have also stored, in ARIS, the footprint of where those applications have been implemented. That means we know in which country a given application has been implemented. With embedded geolocation, we have a very visual world map, where we can see the footprint of each application."
  • "One thing that could be improved is regarding the handling of the content itself. Maybe ARIS could provide a set of best practices, or best processes, so that people do not have to start from scratch."

What is our primary use case?

We have three main use cases. The first is that ARIS is our central repository to document our standards, meaning our business processes, our organization, our data, and our IT capability landscape. 

The second use case is to manage our application landscape. We have all the applications that we use inventoried in ARIS, about 3,000 of them. It's used to manage all the information related to those applications, such as where an application is used, how many users there are, what the current version is, as well as the contracts connected with this application and who the product or solution owners are.

The third use case is process mining. We are using ARIS to reconstruct a process as it has been effectively executed and to automatically calculate some key performance indicators.

How has it helped my organization?

In my previous company, we used ARIS to document local processes in different countries. It helped us to identify what were the main differences in terms of processes, identify best practices, and give visibility to everyone in the company into what those best practices are.

ARIS gives us a place where we can have a single source of truth. Instead of having business processes documented in different software, in Word or in PowerPoint, and described in different ways, ARIS provides a framework and a central repository where we can find that single source of truth. It gives us a consistent content structure for all processes. This is something that is very valuable. In that way, indirectly, it saves us time when looking for that single source of truth.

It's an enterprise application that is used by many people across our organization: the business process owners, the data owners, and the IT owners. And they are enriching the content. It is also used by anyone in the company who wants to look at our standards.

The solution has also provided us with capabilities we didn't know we needed until we had them. One of the functionalities that I really like is the ability to use ARIS for application portfolio management. In addition to our applications, we have also stored, in ARIS, the footprint of where those applications have been implemented. That means we know in which country a given application has been implemented. With embedded geolocation, we have a very visual world map, where we can see the footprint of each application.

What is most valuable?

Aris BPA is a very comprehensive and intuitive solution. I like the user experience very much, including the user interface. The ARIS platform is really an enterprise solution that eases the collection of all aspects of a company. ARIS has made a huge improvement, in terms of the user experience and intuitiveness. If I compare the very first version that I used in my previous company and the one that we are using now at my current company, there really is a big difference, big changes, and big improvements.

What needs improvement?

One thing that could be improved is regarding the handling of the content itself. Maybe ARIS could provide a set of best practices, or best processes, so that people do not have to start from scratch.

Another area for improvement is the homepage. Today there is one homepage for everyone. In the future, it would be good to have the ability to design homepages for different populations of users.

For how long have I used the solution?

I have been using ARIS BPA at my current company for the past 18 months. I used it in my previous company from 2003 through 2016.

What do I think about the stability of the solution?

It's very stable. We have had no issues with its stability and no complaints.

What do I think about the scalability of the solution?

The solution is unlimited. You can scale it as much as you want. In terms of scope, you can focus only on processes, but after that, you can add data, you can add your organization, and you can add your systems. You can build different views. The scope is unlimited.

It enables you to start small and grow in your use of the solution over time. That is what we are doing and there is no other way. You don't go for a big bang. You start by focusing first on processes, and maybe not on all processes but the most common processes. After that, you grow and add the systems related to these processes. You can then add your data and your organization and, progressively, you enrich the content in the database. Because companies are changing all the time, there are always updates that need to be made in the solution.

We have 25 named users who have the capacity to make changes in the tool, but the application is open to all of our 460,000 employees. Those 25 people are responsible for the maintenance of the solution but that's not a full-time job. Every person who has a designer role in the organization has the ability to make changes in ARIS when needed. It took a bit of time to configure and set up the framework initially. But now that we have done so, it's a matter of enriching the content on a day-to-day basis, when required.

We plan to increase the usage of the tool internally, for sure. We want to have everyone using ARIS, moving forward.

How are customer service and support?

The technical support has been very good. We haven't had any issues with it. We have had great support from the Software AG teams.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is not complex, but it has to be logical. If you want to have all the benefits of the ARIS platform, which is an integrated platform, it's essential to set up all objects properly from the very beginning. If you don't have a clear idea of your target architecture, you may face difficulties in really leveraging ARIS.

While there is a beginning to the deployment, there is no end. We can always enrich ARIS with more and more information, and we can always involve more and more and more people in the tool. The usage of ARIS is unlimited.

The implementation strategy starts with the transformation journey, and we are implementing ARIS to support that journey.

What about the implementation team?

We are leveraging Software AG's resources. The application is intuitive enough to use without external support. Having said that, it's very true that there are very limited resources for ARIS on the market. It's an issue. We are working with integrators on other systems to implement, for example, our ERP, SAP, et cetera. We are asking our integrators to document the processes and the system interfaces in ARIS and they are not trained for that.

What was our ROI?

There is no return on investment with this kind of solution. There is definitively a huge benefit, but no return on investment, per se. In a large organization, you need to have a reference, and ARIS helps to give us this reference.

What's my experience with pricing, setup cost, and licensing?

The solution has a fair price for the value it delivers.

There are no additional, or even IT costs, beyond the standard fee. After that, there are the labor costs to input and maintain the content in the application, but that's not really a cost related to the application itself. It's the same for any type of software.

Which other solutions did I evaluate?

I have used many different solutions. In this field, ARIS is probably the best compromise, in terms of coverage and functionality. There are solutions on the market that are probably better than ARIS in certain areas of their scopes. But if we look at the full scope, with all the modules, ARIS is probably the best application that there is on the market.

Before selecting ARIS, we looked at four other solutions, all within the top-five on the market. We concluded that ARIS was the best one.

What other advice do I have?

The biggest lesson I have learned using this solution is that if you want to properly and fully use the capabilities of ARIS, you need to have a very good understanding of the infrastructure that you are targeting.

ARIS is really a toolbox. After that, it really depends on what you want to do with it.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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AnkushJain - PeerSpot reviewer
Principal Consultant - DPA at a tech services company with 10,001+ employees
Real User
Top 5
Supports various modelling types, has helpful technical support, and offers many features
Pros and Cons
  • "It brings transparency and 360-degree views of end-to-end processes."
  • "Simulation is one area that is a bit complex."

What is our primary use case?

I am part of an IT service organization and working in capacity of Advisory Consultant where various customers seek advice for Business Process Analysis. The primary use case is Business Architecture Modeling, however, I've suggested ARIS BPA as an upstream to many implementations. 

I have used ARIS Architect, Designer, and ARIS Connect for various other models to complete overall Enterprise Architecture Modeling be it Applications Models, Information/Data Models or Technology/Infrastructure Models. 

ARIS-Solman Integration is another useful use case when it comes to ARIS BPA.

How has it helped my organization?

ARIS BPA supports various model types for business processes, customer journeys, organizational charts, applications, information, and technology views along with product and service views. It brings transparency and 360-degree views of end-to-end processes. 

Also, it avoids needing heavy documentation to maintain attributes/properties of processes, organization units, roles, positions, applications, systems, data clusters, and products and services. This list is still not comprehensive. We can easily customize attributes based on our needs and keep the information up to date. This is another important benefit that ARIS BPA has bought.

What is most valuable?

ARIS BPA provides a variety of features, however, the feature to look at the same model from a different perspective is amazing. We can show the information/view which is relevant to specific stakeholders. This also helps to avoid creating multiple views of the same model and saves a lot of time. 

Also, creating various queries, ad-hoc queries, and reports (what you see what you get) helped us in analyzing the information which is captured on these ARIS models and helped with rapid impact analysis for our application and role rationalization project.

What needs improvement?

Simulation is one area that is a bit complex. Nowadays, we are talking of digital twins. We should have simulation functionality offered in a simple way and promote process twin. Also, dashboarding is another important area where some other BI tools provide very aesthetic looks to different dashboards (e.g. PowerBI) - although ARIS Process Mining can bring us that. 

In ARIS BPA, if we are providing a dashboarding feature, aesthetics could be improved and dashboard templates can be added for easy and quick consumption.

For how long have I used the solution?

I've used the solution for more than ten years.

What do I think about the scalability of the solution?

This can be easily scaled. They have 3 editions that start with a Basic, Advanced and an Enterprise edition. Basic provides all essential features like modeling, sharing and optimization. Advanced will give comprehensive features, provides full flexibility of method and access control. Enterprise addition is complete stack, provides full configurability and integration capabilities.

How are customer service and support?

Customer service and support are flexible and help to guide you through simple queries. If you are implementing the first time, they can assist. For complex implementations, you can always count on them to meet your needs.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used various other solutions as well. However, ARIS BPA provides 200+ model types that give me the flexibility to use different models depending on the context.

How was the initial setup?

The initial setup was not that complex; we could manage it with an installation guide. ARIS Connect is plug-and-play. It is a SaaS offering.

What about the implementation team?

We have implemented everything in-house.

What's my experience with pricing, setup cost, and licensing?

ARIS BPA provides complete suites when it comes to the discovery, design, and analysis phases of implementation. Therefore, the cost it has is just not for modeling. The licensing models are very innovative. You can go with whatever it suits to your organization. The environment starts with basic and moves on to advanced and up to an enterprise-level offering.

Which other solutions did I evaluate?

I have evaluated multiple other options before selecting ARIS BPA, however, I would prefer not to disclose the product names.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior IT Solution Architect at a financial services firm with 10,001+ employees
Real User
Top 20
Reliable, beneficial analysis, and good implementation support

What is our primary use case?

We are using Software AG ARIS Process Mining for business architecture processes, analysis, and engineering.

My clients use Software AG ARIS Process Mining to model the business process, they present it in a central portal to all the organization. For example, if the branches want to see our processes and design. They can do it through a portal and this is the way they use it.

For how long have I used the solution?

I have been using Software AG ARIS Process Mining for approximately four years.

What do I think about the stability of the solution?

I do not have the full knowledge of stability but as far as I have experienced it is stable.

What do I think about the scalability of the solution?

I have found Software AG ARIS Process Mining scalable.

We have two kinds of users. One is the division that makes the engineering process, but we have limited users there, and the second is the users on the portal side that is having access from almost all the banks.

We do not have plans to increase usage.

How are customer service and support?

I have not used the support from Software AG ARIS Process Mining.

Which solution did I use previously and why did I switch?

We did not use a previous solution.

How was the initial setup?

The installation is straightforward, we didn't have any technical issues with installing. However, we needed support to complete the implementation.

In the implementation strategy, we ask for the specifications. We provide the appropriate infrastructure and together with one of our partners, we make the installation. We have a local company that supports us with this product.

What about the implementation team?

We have had assistance with the implementation of the solution. The support was very good.

We have a couple of engineers from the company that does the implementation and we have a few administrators that are involved in the process.

What's my experience with pricing, setup cost, and licensing?

We pay for a license to use this solution.

I don't think we have any additional fees for licenses and the users. We pay for the licenses for the operating systems of the service that is installed and for the database server.

What other advice do I have?

I rate Software AG ARIS Process Mining a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Software AG Questions

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)
May 01 2022

If you were talking to someone whose organization is considering webMethods Integration Server, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)
May 01 2022

Please share with the community what you think needs improvement with webMethods Integration Server.

What are its weaknesses? What would you like to see changed in a future version?

Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)
May 01 2022

Hi Everyone,

What do you like most about webMethods Integration Server?

Thanks for sharing your thoughts with the community!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)
Apr 06 2022

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)
Mar 30 2022

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)
Mar 28 2022

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)
Mar 01 2022

If you were talking to someone whose organization is considering ARIS BPA, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)
Mar 01 2022

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)
Mar 01 2022

Please share with the community what you think needs improvement with ARIS BPA.

What are its weaknesses? What would you like to see changed in a future version?

Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)
Mar 01 2022

Hi Everyone,

What do you like most about ARIS BPA?

Thanks for sharing your thoughts with the community!

Mário Pedro - PeerSpot reviewer
Mário Pedro
Especialista de TI at Banco Nacional de Angola
Feb 11 2022
Hi peers, I need to create a comparison chart for these 2 Business Process Design tools: ARIS BPA vs iServer. The product is intended to be used by a bank. Can you please share the main differences (features, technology, etc.) between these products? Thanks for your help!
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Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)
Feb 03 2022

If you were talking to someone whose organization is considering ARIS Process Governance, what would you say?

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Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)
Feb 03 2022

Please share with the community what you think needs improvement with ARIS Process Governance.

What are its weaknesses? What would you like to see changed in a future version?

Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)
Feb 03 2022

Hi Everyone,

What do you like most about ARIS Process Governance?

Thanks for sharing your thoughts with the community!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)
Jan 27 2022

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)
Jan 27 2022

If you were talking to someone whose organization is considering webMethods.io Integration, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)
Jan 27 2022

How do you or your organization use this solution?

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Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)
Jan 27 2022

Please share with the community what you think needs improvement with webMethods.io Integration.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)
Jan 27 2022

Hi Everyone,

What do you like most about webMethods.io Integration?

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Andhika Sotax - PeerSpot reviewer
Andhika Sotax
User at Nuvision Consulting
Jan 26 2022

Hi, I'm working at a consulting company and I want to understand the pros and the cons of Red Hat Fuse vs webMethods Integration Server.

Please advise. 

Dave Koffij - PeerSpot reviewer
Dave KoffijWith webMethods Integration Server, you have the power to connect anything… more »
PaulPerez - PeerSpot reviewer
PaulPerezHello Andhika Please read Dave's reply first and understand that WebMethods… more »
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Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)
Jan 25 2022

If you were talking to someone whose organization is considering webMethods Trading Networks, what would you say?

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Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)
Jan 25 2022

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)
Jan 25 2022

Hi Everyone,

What do you like most about webMethods Trading Networks?

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Miriam Tover - PeerSpot reviewer
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PeerSpot (formerly IT Central Station)
Jan 25 2022

If you were talking to someone whose organization is considering webMethods API Gateway, what would you say?

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Julia Frohwein - PeerSpot reviewer
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Jan 25 2022

Please share with the community what you think needs improvement with webMethods API Gateway.

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Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)
Jan 25 2022

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)
Jan 25 2022

Hi Everyone,

What do you like most about webMethods API Gateway?

Thanks for sharing your thoughts with the community!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)

If you were talking to someone whose organization is considering Software AG ARIS Process Mining, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)

Hi Everyone,

What do you like most about Software AG ARIS Process Mining?

Thanks for sharing your thoughts with the community!

Julia Frohwein - PeerSpot reviewer
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)

If you were talking to someone whose organization is considering ARIS Architect and Designer, what would you say?

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Julia Frohwein - PeerSpot reviewer
Julia Frohwein
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PeerSpot (formerly IT Central Station)

How do you or your organization use this solution?

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PeerSpot (formerly IT Central Station)

Please share with the community what you think needs improvement with ARIS Architect and Designer.

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Julia Frohwein - PeerSpot reviewer
Julia Frohwein
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Hi Everyone,

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Miriam Tover - PeerSpot reviewer
Miriam Tover
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If you were talking to someone whose organization is considering ARIS Cloud, what would you say?

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PeerSpot (formerly IT Central Station)

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Please share with the community what you think needs improvement with ARIS Cloud.

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Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)

Hi Everyone,

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Miriam Tover - PeerSpot reviewer
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Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot (formerly IT Central Station)

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

BruceLang - PeerSpot reviewer
BruceLang
Solution Architect at B3 Group

Hello community,

I'm looking for your recommendations, tips, tools, or any other method on how I can export/convert IBM Rational System Architect data when moving to the Alfabet Enterprise Architecture Management product (by Software AG). 

Thanks in advance for your help!

Mark McGregor - PeerSpot reviewer
Mark McGregorHi @BruceLang ​ If I recall correctly you can export System Architect data via… more »
3 Answers