"It provides us with real-time data on all connected systems in terms of how they're integrated with each other and how they are performing in a workflow manner."
"Form building capabilities and well thought out process modelling are key points to this product."
"The initial setup was seamless. We didn't run into any hardships at all."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"Good workflow engines that bridge the gaps of processes."
"I find the BPM the most valuable feature."
"It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."
"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."
"From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure."
"It has proved that it also works in complex circumstances."
"It's very easy to collaborate with. It's very user-friendly"
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"Authoring tool is slow to use resulted in limitations on how quickly solutions can be built."
"The graphical user interface could be easier to use. It should be simplified."
"Lacks business rules management as part of the solution."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"I wouldn't say their response time is long, but it could be quicker."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."
"The price is quite high. This is one weak point of the solution."
"ARIS' flexibility and power add a certain complexity. And if ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. So if you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful."
Appian is ranked 6th in Business Process Management (BPM) with 16 reviews while ARIS Cloud is ranked 13th in Business Process Management (BPM) with 3 reviews. Appian is rated 8.4, while ARIS Cloud is rated 8.6. The top reviewer of Appian writes "Easy to develop, low-code, and has a good user interface ". On the other hand, the top reviewer of ARIS Cloud writes "There has been a dramatic improvement in the ease of use as well as the accessibility and interconnectivity of information". Appian is most compared with Pega BPM, ServiceNow, Camunda Platform, Microsoft PowerApps and Mendix, whereas ARIS Cloud is most compared with SAP Signavio Process Manager, IBM Blueworks Live, ARIS Architect and Designer, Sparx Systems Enterprise Architect and Bizagi. See our ARIS Cloud vs. Appian report.
See our list of best Business Process Management (BPM) vendors.
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