Try our new research platform with insights from 80,000+ expert users

Cortex XDR by Palo Alto Networks vs Vectra AI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Cortex XDR provides cost-effective security by reducing malware incidents, simplifying administration, and enhancing data protection and compliance.
Sentiment score
6.9
Vectra AI enhances security efficiency, offers cost savings, improves incident response, and is valued despite challenges in quantifying ROI.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
Cyber Security Information Security Specialist at MHM Holding GmbH
The payback period is roughly six months.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
6.9
Cortex XDR support is generally efficient but varies by contract type, with premium plans offering superior service.
Sentiment score
8.0
Users highly praise Vectra AI's customer service for its knowledgeable, responsive, and proactive support, with effective issue resolution.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
The support is quite reliable depending on the service engineer assigned.
Cyber Security Engineer at a tech services company with 1,001-5,000 employees
When I create tickets, the response is fast, and issues are solved promptly.
Planning& Performance Analyst at National Information Center, Ministry of Interior, Saudi Arabia
Customer support receives a rating of nine out of ten due to being very supportive and responding quite efficiently.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.5
Cortex XDR efficiently scales across environments, supporting enterprises with thousands of users and devices, earning high scalability ratings.
Sentiment score
7.3
Vectra AI efficiently scales across large networks with planning, handling vast data traffic and numerous endpoints smoothly with proper infrastructure.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
I think scalability for Cortex XDR by Palo Alto Networks is good.
Threat Analyst II at a tech vendor with 1,001-5,000 employees
Vectra AI is scalable because it can work through different kinds of solutions and is compatible with all kinds of cloud solutions.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.0
Cortex XDR is praised for its exceptional stability, reliable performance, and efficient handling of bugs and high data loads.
Sentiment score
8.0
Vectra AI is stable with rare downtime, quick bug fixes, and easy monitoring despite occasional throughput-related slowness.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
 

Room For Improvement

Cortex XDR needs better integration, UI improvements, reduced false positives, enhanced performance, and competitive pricing for optimum user experience.
Vectra AI should improve integration, reporting, orchestration, reduce false positives, enhance accuracy, flexibility, and refine pricing and documentation.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre-Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
ExtraHop's ability to decrypt encrypted data is a feature that Vectra AI lacks.
Planning& Performance Analyst at National Information Center, Ministry of Interior, Saudi Arabia
You need to have a Linux server, and from the Linux server, you must perform AI tasks, and there is a lot to be handled in the back end.
Owner at Fortibits
All threats, including hacking attempts, should be comprehensively addressed.
Consultant at a retailer with 5,001-10,000 employees
 

Setup Cost

Cortex XDR offers flexible licensing and dynamic pricing, seen as costly but valuable for advanced SOC environments with negotiation options.
Vectra AI pricing is seen as high but justified by its robust features, though expensive for some, like schools.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
Vectra is cheaper in terms of pricing and features compared to Darktrace.
Cyber Security Engineer at a tech services company with 1,001-5,000 employees
It is very acceptable when you compare it with Darktrace, for example.
Owner at Fortibits
 

Valuable Features

Cortex XDR offers AI-driven endpoint security, behavior-based threat detection, and seamless integration, enhancing threat management and scalability.
Vectra AI excels in AI-driven threat detection, risk scoring, and seamless integration while enhancing visibility and handling high-risk behaviors.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre-Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
Our company used Vectra AI to detect the malicious threats and viruses before they could cause more damage, and we successfully stopped the threats.
Consultant at a retailer with 5,001-10,000 employees
Alert noise was dramatically reduced by nearly 80%, allowing SOC analysts to focus more on true threats, which made them more productive and resulted in higher operational efficiency.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
There are extensive out-of-box detection capabilities.
Owner at Fortibits
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Ranking in Extended Detection and Response (XDR)
7th
Ranking in AI-Powered Cybersecurity Platforms
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
103
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (8th), Ransomware Protection (2nd)
Vectra AI
Ranking in Extended Detection and Response (XDR)
16th
Ranking in AI-Powered Cybersecurity Platforms
6th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (5th), Network Detection and Response (NDR) (2nd), Identity Threat Detection and Response (ITDR) (11th)
 

Mindshare comparison

As of January 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.8%, down from 5.8% compared to the previous year. The mindshare of Vectra AI is 3.0%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks4.8%
Vectra AI3.0%
Other92.2%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
RR
Consultant at a retailer with 5,001-10,000 employees
Threat detection has improved and malicious emails are now identified quickly
Vectra AI offers artificial intelligence capabilities with visibility that can be integrated into our day-to-day operations and other tools, including malware detection tools and cyber threat tools. Vectra AI has positively impacted my organization. Last year while using it, we received many malicious email threats and virus incidents, including a trojan virus that had reportedly been deployed by someone. Our company used Vectra AI to detect the malicious threats and viruses before they could cause more damage, and we successfully stopped the threats. Using Vectra AI, I notice that server downtime has decreased significantly. We now experience only two to three hours of downtime, whereas without Vectra AI and other tools, our downtime would exceed 48 to 72 hours.
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
880,844 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
8%
Government
6%
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise20
Large Enterprise44
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise10
Large Enterprise29
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
What is the biggest difference between Corelight and Vectra AI?
The two platforms take a fundamentally different approach to NDR. Corelight is limited to use cases that require the eventual forwarding of events and parsed data logs to a security team’s SIEM or ...
What do you like most about Vectra AI?
The solution is currently used as a central threat detection and response system.
What is your experience regarding pricing and costs for Vectra AI?
It is very acceptable when you compare it with Darktrace, for example.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Vectra Networks, Vectra AI NDR
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Tribune Media Group, Barry University, Aruba Networks, Good Technology, Riverbed, Santa Clara University, Securities Exchange, Tri-State Generation and Transmission Association
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Vectra AI and other solutions. Updated: December 2025.
880,844 professionals have used our research since 2012.