2019-12-16T08:14:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
  • 0
  • 20

What advice do you have for others considering Domo?

If you were talking to someone whose organization is considering Domo, what would you say?

How would you rate it and why? Any other tips or advice?

11
PeerSpot user
11 Answers
Sumit  Chakraborty - PeerSpot reviewer
Vice President at Indium Software - Independent Software Testing Company
Real User
Top 10
2022-11-01T19:41:01Z
Nov 1, 2022

For mid-size or small customers, this is absolutely fine. However, this product has not been tested on a robust enterprise-scale application where we handle billions and billions of records. So this is where we see the application breathing out a bit. I would rate Domo an eight out of ten.

Search for a product comparison
BrianKing - PeerSpot reviewer
Independent IT consult at Kings adventure centure
Real User
Top 10
2022-09-13T18:04:12Z
Sep 13, 2022

Pay very close attention to your data catalog development. Do your best to drive towards a common data catalog across the entire enterprise. So you do not have data that is tagged similarly from different data sets. I would rate Domo a seven out of ten.

NaveenKumar24 - PeerSpot reviewer
Founder & CEO at GWC
Real User
Top 10
2022-07-31T13:28:00Z
Jul 31, 2022

Domo doesn't have a version because it's completely on the cloud, even if there's a change in the backend. It doesn't have any software that you need to install as Domo itself is a cloud tool. My company is a Domo implementer with eight to ten projects executed, and with every project, there's a minimum of twenty-five to thirty end users of Domo, but the company has forty certified Domo developers. Every developer supports, on average, ten different users, so overall, the tool has three hundred to four hundred users. The main reason my company decided to use Domo is that it's a one-stop shop BI tool, so it solves requirements for all customers. It can also integrate with any data source, and it's the only tool so far that can integrate with more than one thousand five hundred different data characters. Another reason why my company chose Domo is because of the look and feel of the dashboard which is easy for the end-users to understand. Domo made it very simple. The tool is what people need as it has more algorithms and gives effective results. My advice to anyone planning to use Domo for the first time is to just get on a call with the Domo team and explain your requirement in detail. The Domo team will give you a demo, and after understanding the demo, you have to explain any problems and your requirements, so the Domo team will understand, and depending on your requirements and data sources, the team will suggest the particular approach you can take. This is what you have to keep in mind before you approach the Domo team for implementation. My rating for Domo is eight out of ten because it's a cloud-based tool that's good for data security and it's user-friendly. Any other BI tool expert can easily learn the tool and start working on it. Domo has a drag-and-drop approach, so you don't have to be technically skilled to learn it. My company is a partner of Domo.

PratikSavla - PeerSpot reviewer
Principal Product Security Officer at Venafi
Real User
Top 5Leaderboard
2022-07-15T03:16:00Z
Jul 15, 2022

I rate this solution an eight out of ten. Regarding advice, I would recommend going with the cloud version and something seamless. Also, leverage the dashboard, and explore it. There might be an initial learning curve, so ensure you have enough buffer time to learn.

HK
DW/BI Architect at Harman International
Real User
2020-04-26T06:32:00Z
Apr 26, 2020

It's too early for me to comment in detail because there may be some functions which I have not explored yet, especially in terms of windows and fixing a formula. LODs and windows are one thing, but I'm not sure if there are other functionalities which I have yet to come across. But if you are looking for a very quick solution, and if you also want some ETL activities — if you don't have a dedicated ETL team — definitely go for Domo, rather than Tableau. Domo gives you that ETL advantage. Also, in terms of mobile usage and visualizations, Domo has an advantage. If you already have a dedicated ETL team and you want to go into specific reports and some customization of reports, Tableau would be the choice.

SB
Business Analyst at a tech services company with 1,001-5,000 employees
Real User
2020-03-15T08:07:00Z
Mar 15, 2020

The biggest lesson I have learned is that this makes the job very easy. To do some things in Tableau would take three days, but in Domo I do them in one day. It has made me a lazy person. But I'm now able to focus on other important things. I'm now learning other technologies whenever I have time. Domo has taught me that you shouldn't limit yourself to one area of expertise. You should always expand to new areas. I would definitely suggest you consider Domo if you don't have any cost constraints. The way I see it, implementing Tableau is more expensive than using Domo. A Tableau user license, per annum, costs around $1,000, I think, in India. And then you need to have a Tableau server to publish the dashboards that you have developed. There is a lot of cost involved in that. This is a major selling point for Domo. Also, with other dashboards, when you develop a new dashboard you have to develop a mobile version again, or you have to make some enhancements to a mobile version. But with Domo, you don't have to do that. What I've done on dashboards for the web works as well on the mobile application version. These are the things we pitch when we have an initial meeting with a potential new internal customer. There aren't any version names, as such, for the product that we use here. All the updates and features get upgraded. Before any new feature is going to be released into the production version, we get to review the beta version of it. Based on the feedback from the customer, we decide whether we want to have that featured in our instance or not. So it's not like we have a version one, two, or three, rather that the features get updated as and when required.

Learn what your peers think about Domo. Get advice and tips from experienced pros sharing their opinions. Updated: December 2022.
655,774 professionals have used our research since 2012.
SA
Senior Reporting Analyst at a recruiting/HR firm with 201-500 employees
Real User
2020-03-05T08:39:00Z
Mar 5, 2020

It produces the best output. I'm quite satisfied with the tool. We take the initiative, on our end, to give the client the best insights on how to use Domo. If they are sharing Domo access, we help them to understand how they can best use the tool and how they can change the chart visualizations, to make them suitable for their review and for understanding. Those are the key factors where we advise clients so that, with the click of a button, they have their own insights coming in. The end-users at our clients include program managers, in particular, and then the top level, the executive level. Most of our clients have around five users. The tool is very popular in the Asia-Pacific region. It's spreading its wings. Even in India, I've seen people starting to use this tool. The major advantages are its GUI and that it's in the cloud. The visualization features, with its colors, are friendly to the eye. It doesn't display information in dark colors. I would definitely be curious to explore Domo more and more because it has features such as data scientist rules. You can apply their forecasting. I intend to explore those areas more.

Rakshit Makan - PeerSpot reviewer
Business Analyst at a pharma/biotech company with 10,001+ employees
Real User
2020-03-04T08:49:00Z
Mar 4, 2020

Go for it. The product is quite good. I would rate it as a seven and a half (out of 10). It makes things more attractive and simpler. When you come to the analytics part, you want things to be simpler because there are other areas that you want to focus on than just creating a dashboard.

SS
Senior Software Engineer at a real estate/law firm with 10,001+ employees
Real User
2020-02-23T06:17:00Z
Feb 23, 2020

There are more than 500 people using it in our company, although that's just a rough estimate. They are mostly in high-level management: SVPs, VPs, and CFOs. And it doesn't take many people to support and maintain it. It's low-maintenance. It's a good tool, overall. I would rate it at seven out of 10. There are a few features that Domo doesn't have. If they keep on adding features and work on the UI, that could make it a 10. I would rate Tableau higher.

SB
Project Manager at a energy/utilities company with 201-500 employees
Real User
2020-01-14T06:40:00Z
Jan 14, 2020

Domo even has a built-in Agile-scrum Kanban functionality. I don't want to say it's a lesson we've learned, because they've been doing this a long time, but it reaffirmed that while a lot of companies are still doing Waterfall, and the traditional "Where's your Gant chart and your Microsoft Project?" approach, I rebuffed that. Domo has upped that and I use a hybrid scrum, like Agile. The biggest thing that I learned was from our sister company that loaded Domo up first. They tried to boil the ocean. They used a traditional approach and said, "Oh, requirements, and we have these 50 reports we want to put in Domo." They had all of the status updates in a traditional Microsoft Project structure, with PowerPoint slides to present to leadership and spreadsheets to track issues. They put so much overhead on themselves. But they were behind schedule, plus they used Domo consulting. So the biggest lesson is this: You want to have the business create the content for the business. That's why we picked this tool. You don't want to have someone else involved, whether it's a consultant, or IT, and here's why. In every business department, there is the person who is creating the pivot tables, knows Access, and has the aptitude to create this content. The benefit of that person doing it is that they know the business. And with Domo, they don't have to go fill out some project-request with IT or some other organization and say, "Oh, we want a new report or a new card." Then, that other organization has to review it and put it in their backlog of work. And when they get to it they have to have requirements-gathering and all of this discussion. Finally, there's a document that meets the requirements and they say, "Okay, now let's create a draft." Back-and-forth, traditional Waterfall takes forever. I had someone come up to me and say, "Hey, John, we need XYZ." In 15 minutes I had created new content. But it's still controlled because we have a very small structure, a core team, which has key content creators from each critical business unit and those people have the poetic license to do as they please. It's so much quicker. That's why we've been able to implement so much. Domo is not like traditional software development where you're "pouring concrete" and you better get the forms designed and measured perfectly, because once that concrete sets it's a bear to have to break it out, and reform, and repour. With Domo, it's more like molding clay. So when someone says, "Oh, well, I don't like that." "Okay, let me change the color," or, "Let me change this. Let me add a filter." It's all on-the-fly and very dynamic. So the biggest lesson is that, when you get something like this, don't turn it into traditional, stodgy, bureaucratic Waterfall. I had to spend very little time providing status updates. I had the risks and issues in Domo, using the project functionality that is free and that comes with it. The list of all of the things that we wanted to consider was in the Kanban and to-do backlog, and then in-progress, and completed. It was so easy to do it organically, starting small, versus, "Oh, what are all the 50 reports we want replace with Domo?" IT is just there to support us when we need data from some huge enterprise system. They'll say, "Oh yeah. Let us set up an automatic feed into Domo." You can tell I'm a big advocate for Domo. I'm not alone. Every time I show it to someone they go crazy over it and they want more. It's harder to find someone who is not excited about it, in terms of both the content users and the content creators. There is competition because we're a global company. One division has been using Microsoft Power BI, another is using Sisense, and we have one plant using Tableau. I think it's going to evolve. I foresee that Domo will be around, unless there's some bizarre, unforeseeable event. I can't see Domo going away anytime soon. Regarding maintenance, in terms of the solution itself, we don't need anyone because it's software as a service. In terms of the content, we have, for example, two people in the whole of the quality assurance and warranty group who are part of this core team. We have two people from the sales team who do all of the business planning content stuff. When we added to the credit department, we added someone in that department who maintains all of that content. Is it a full-time job for them? Not even close, but they're responsible for it. On the engineering side, it's mostly me, but I'm also leading the whole initiative. Right now, the core team has six people, and then we have a stakeholders' committee that is going to start meeting once a month. We were meeting more frequently during the first year. There's a slightly wider audience of about 15 people who are going to be invited to update them on the status, what we're working on, and to find out if they have any questions. But it's a very small overhead. It's a resource-saving thing. The headcount that was creating all of this content before was a small army, because every director and senior manager had to do their own little flavor of the reporting.

LR
Manager of Program Operations at a manufacturing company with 1,001-5,000 employees
Real User
2019-12-16T08:14:00Z
Dec 16, 2019

Go all-in with it and really let Domo take over and fill it out for you. Don't hesitate. You may think it's a challenge or it's a lot of work to get it implemented. Don't sit on it, don't hesitate. Let them do the work with their implementation services. Ultimately, if you want, they can do everything for you. Get everything upfront. In my department, Domo is used daily. I represent a small portion of the larger company and we haven't extended outside of our department yet. We're still flushing everything through us. I rate Domo a 10 out of 10 because of the ease of use and the way that it's geared towards users such as myself. It's not really steeped in IT lingo.

Related Questions
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Nov 1, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 9 answers
LR
Manager of Program Operations at a manufacturing company with 1,001-5,000 employees
Dec 16, 2019
We have a yearly contract and then we pay, as needed, if we need to add more seats. For about 100 users our cost is $95,800. There are additional costs if you want to have Professional Services hours. If you're going to do a data-shift or implement dashboards, you pay a one-time fee for additional hours to get you set up and running.
SB
Project Manager at a energy/utilities company with 201-500 employees
Jan 14, 2020
Because it's software as a service, it's more expensive on the face of it. But there are a lot of variables. I don't have to pay for servers or for infrastructure. I don't have to pay labor for my IT organization to set up or maintain the environment. I don't have to pay for them to upgrade the software, and test it, etc., because when it rolls out, it is transparent and seamless for us. But, because of that, it costs more, I imagine, than Sisense, or Yellowfin, or Power BI. A lot of those make it sound like they're inexpensive, but when you add in all the hidden costs and all of the overhead, it's probably comparable. It's difficult to reach the right, mutually beneficial cost structure for us, and profit structure for Domo, because it's software as a service. In other words, you're paying for that convenience. That's me searching for a criticism, although it's more a characteristic. They've been very flexible in negotiating with us. Still, one of our other shops has Sisense and they've got unlimited licenses for the whole facility for $65,000 for the year, so that's a sweet deal. But that other shop is doing everything behind the scenes. Our 650 Domo licenses are really subscriptions because it's software as a service. With licenses you purchase, there might be annual maintenance, but you purchase them and you own those licenses. With the subscription, you're paying a fee, like Netflix, annually. Similar to Netflix where you don't own the movies, rather you're paying for the use of the environment, with Domo you don't need to set anything up and you have immediate access. You're renting the service.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Nov 1, 2022
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 12 answers
Kevin Bennett - PeerSpot reviewer
Application Engineer at Automation Anywhere
Nov 1, 2019
We use this solution for Advanced Marketing Performance Data for a $3B in revenue cloud-company.
LR
Manager of Program Operations at a manufacturing company with 1,001-5,000 employees
Dec 16, 2019
We wanted to bring our data reporting from several different marketing vendors into one avenue, along with onsite company data, to create one customer-facing dashboard. It all falls under that, when it comes to the day-to-day reporting that I've been doing. It includes anything that we did on Excel and could convert over to a dashboard.
Explore this product
Download Free Report
Download our free Domo Report and get advice and tips from experienced pros sharing their opinions. Updated: December 2022.
DOWNLOAD NOW
655,774 professionals have used our research since 2012.