Trellix Collaboration Security Reviews

My main use case for Trellix Collaboration Security is based on my experience with Trellix EPO and Trellix products, as I have over six years of experience managing Trellix EPO and all its features when it comes to antivirus protection, including its firewall and DLP functionality. You can also encrypt a drive instead of using BitLocker, integrate your whole network, deploy a fabric from Trellix, and this fabric serves as a private network that enhances secure communication. It becomes comparable to an EDR because you can integrate it with Trellix TIE services, a reputation service, and manage USBs for controlling data movement from the computer to the USB.

On top of that, you can run scans 24/7, which is called the on-access scan, or run on-demand scans whenever you prefer, perhaps once a day for a full scan. You have extensive management capabilities regarding the ports and IPs the computers communicate with, providing a lot of functionalities.

A specific example of how I have used Trellix Collaboration Security in my consulting work is in my current work environment, where I manage over 130,000 endpoints, allowing me to protect each endpoint with a firewall, which makes a significant difference because the entire network is not protected by a network firewall alone. Having an endpoint firewall is valuable, and being able to scan all applications for malicious content 24/7 with an on-access scan, which scans everything you click on in real-time, ensures effective security which I truly appreciate.

Day-to-day, we scan the endpoints once a week and conduct full scans weekly while also performing 24/7 scans through the on-access scans. We help people troubleshoot performance issues related to scanning and create exclusions for threat prevention, exploit prevention, and the on-access scan itself because a file, folder, or software may not need to be scanned continuously. My everyday tasks revolve around managing performance and connectivity, which may involve opening ports or ensuring domain reachability, as well as managing USBs, including creating new exclusions for new vendors of USBs. Additionally, you can integrate Trellix EPO with LDAP, which helps manage computers and users, enabling the creation of specific, more granular rules.

In my opinion, the best features Trellix Collaboration Security offers include the firewall, the on-access scan, and the ability to obtain daily signatures for the latest malware. These daily signatures, referred to as content, ensure that we are protected against the most recent malware threats recognized by other companies.

Another feature I particularly enjoy is the capability to maintain different locations that can communicate with the fabric, or DXL fabric as I refer to it, allowing me to create something akin to an EDR for immediate responses to resolve issues.

The DXL fabric has helped my organization by enabling communication between different locations, such as one in Europe, another in South America, and one here. This fabric communicates with a broker that interacts with the TIE servers, which maintain the reputation of files, certificates, and known signatures from various regions including Europe, South America, and Canada. When something suspicious occurs, such as a certificate appearing malicious on an application, I can easily click and indicate that I trust this file, and through the fabric, I can apply an exclusion for that application across all locations simultaneously.

Other features I find valuable include the SSO integration with Trellix EPO, specifically SAML SSO, allowing people not to have to manage usernames and passwords if they already utilize an SSO service for SAML; I consider this functionality to be quite beneficial.

Areas where Trellix Collaboration Security can be improved include the fact that it used to support OpenLDAP but now does not support it any longer; it only supports LDAP, which means open-source lightweight directories are not supported anymore.

While I find Trellix's support and performance to be satisfactory, I do have concerns. Sometimes Trellix uploads packages, identifies bugs, and removes them without notifying users, which requires us to wait for the next release or roll back, both undesirable situations. I need assurance that proper testing occurs before the release of new packages.

I have been using Trellix Collaboration Security for approximately six years.

Trellix Collaboration Security can indeed be stable if you know how to manage its features effectively.

Trellix Collaboration Security is very good when it comes to scalability, demonstrating impressive capacity for growth.

I appreciate the customer support, particularly if you can effectively communicate the issue you are experiencing.

Neutral

I have previously used SonicWall for antivirus and network firewalls; however, Trellix exceeds SonicWall's offerings, which are more aligned with a SaaS solution. The absence of an on-premise console with SonicWall was a significant factor that led me to choose Trellix.

I observe that the return on investment is hindered by the lack of adequate training opportunities, with Trellix's own training being quite costly, ranging from 2,000 to 4,000 dollars, which many small or medium-sized businesses cannot afford. I believe the educational materials can be enhanced, as Trellix does not explain certain concepts well in their training, and having completed the training, I feel I could offer better instructional support.

The experience with pricing, setup costs, and licensing indicates that while Trellix Collaboration Security is a great product, it tends to be on the pricier side. I do not possess complete knowledge of all the pricing details for licensing or support as I am only somewhat involved in the purchasing process, but I know that larger enterprises, such as a bank I previously supported, invest in it as they have the financial resources. However, I believe it might be less accessible for small to medium-sized businesses, and I wish there were more affordable options available for them.

Before selecting Trellix Collaboration Security, I evaluated other options, including Trend Micro, which many individuals discuss. Though I personally have not used Trend Micro, it appears that it is popular for file servers, possibly enabling faster scans for zip files and specific files that can take Trellix longer to unzip.

My advice for those considering using Trellix Collaboration Security is to ensure your budget accounts for investing over 100,000 dollars to hire someone to manage the product, as professionals with this expertise tend to come at a high cost. I give this product an overall rating of ten out of ten.

My main use case for Trellix Collaboration Security involves using Policy Orchestrator, email gateway, web gateway, and Trellix sensors, Security Manager, Network Security Manager.

I use Trellix Collaboration Security in my daily operations by utilizing different sites sensors and then integrating security manager, which controls network operations, traffic inspections, packet inspection, deep packet inspection, and SSL inspections.

The best features Trellix Collaboration Security offers include GTI threat intelligence and signatures upgrade database. Since I have integrated GTI and sensors along with network security manager, all sensors share information and reports effectively, allowing me to view attack reports from the dashboard easily.

I can customize dashboards in Trellix Collaboration Security to view information like top attacks, ransomware attacks, and critical high attacks. I can monitor sensor health, attacks, logs that generate, and customize these as per my needs, plus I can add emails and alerts.

I rely on Trellix Collaboration Security because the sensors are highly reliable and high-performance sensors that can handle traffic efficiently. CPU resources are effectively utilized while handling deep packet inspections and SSL inspections. Moreover, there are policies to be on networks, and there is a built-in firewall that I can use to block external attacks.

Trellix Collaboration Security can improve by addressing some zero-day attacks and enhancing VM-based protections.

I chose a nine out of ten because some improvements are required, especially concerning East-West traffic or zero-day vulnerabilities. To improve vulnerabilities, Trellix can use an automation process to check if the system is vulnerable.

I have worked with Trellix Collaboration Security for over almost four and a half years.

Trellix Collaboration Security is very stable.

Trellix Collaboration Security scalability allows me to use sensors on-cloud, on-premises, inside premises, and in a hybrid environment. I can use VM-based environments to effectively stop East-West attacks.

I have interacted with the customer support team of Trellix Collaboration Security. The support team is good overall, though my experience with the Indian support team was not as satisfactory since they did not provide adequate support to rectify issues. I managed to identify and resolve the problem myself.

I previously tried to use the Fortinet solution, but the Fortinet solution was not providing good performance, making Trellix Collaboration Security a better choice for me.

I have seen a return on investment with Trellix Collaboration Security; specifically, money was saved and fewer employees were needed because I do not need employees on different sites. I only need a Network Security Manager deployed centrally to control all these sensors from one location.

My experience with Trellix Collaboration Security regarding pricing, setup cost, and licensing was very good, and the setup cost was very cheap.

I evaluated other options, including Trend Micro-based sensors, but I found that Trellix Collaboration Security's performance is better.

All is good with Trellix Collaboration Security.

I would rate Trellix Collaboration Security a ten out of ten.

My advice for others looking into using Trellix Collaboration Security is to ensure that data backup is performed before upgrading to the latest version, as Trellix should provide a proper plan for device upgrades and fallback options. Sometimes, if the sensors are located in different locations and the network security manager is positioned elsewhere, data may get corrupted during upgrades. Firmware files may become corrupt, leading to sensor instability, and I would have to go on-site to resolve this. Therefore, Trellix should develop options for sensors to restore firmware remotely in case of failures.

I have additional thoughts about Trellix Collaboration Security. Trellix has various security products working; however, it should improve its design and devices to effectively compete with Fortinet, which is a growing company with diverse, efficiently running products.

My main use case for Trellix Collaboration Security is to secure our collaboration tools and ensure that any file or link shared through them is safe and free from any threats across the environment.

A specific example of how I use Trellix Collaboration Security in my daily work is when it caught a malicious file that was shared through our messaging platform before anyone could open it. That alone demonstrated how valuable this product is for our team.

The best features Trellix Collaboration Security offers include real-time scanning of files being shared and links, automatic threat blocking, and seamless integration with our existing collaboration tool.

The feature I find most valuable in my day-to-day work is the real-time file scanning. Knowing that every file shared across our team is being checked automatically gives us a lot of peace of mind.

Trellix Collaboration Security has positively impacted our organization by making our collaboration environment very safe, allowing our team to share files and links without worrying about threats.

This positive impact has led to measurable outcomes, such as threats being blocked automatically that could have caused real problems, and the team feels much safer using collaboration tools now than they did before. Overall, it is providing great security for the organizational environment.

Trellix Collaboration Security is working smoothly, but a more detailed report on what has been blocked could be really helpful.

I have been using Trellix Collaboration Security for more than three years.

Trellix Collaboration Security is a very stable solution, and it has been running without any issues.

The scalability of Trellix Collaboration Security is excellent, as it has scaled well with our organization's growing team.

The customer support has been really helpful and responsive, with very knowledgeable engineers on the product who have addressed any questions or issues.

I am using this type of solution for the first time and did not previously use a different solution.

My experience with pricing, setup cost, and licensing is that pricing is reasonable, licensing is straightforward, and the setup was not complicated.

We are a partner with Trellix Collaboration Security, and my company has a business relationship with this vendor other than being a customer.

I have seen a return on investment as blocking threats before they reach our team has saved us from potential incidents, saving us time and money.

My experience with pricing, setup cost, and licensing is that pricing is reasonable, licensing is straightforward, and the setup was not complicated.

We have not evaluated other options before choosing Trellix Collaboration Security.

My advice for others looking into using Trellix Collaboration Security is that any organization using collaboration tools regularly must have this product. Set it up early and ensure it covers all your collaboration channels; once it is in place, your team can collaborate freely without worrying about security threats. I would rate this solution a 9 out of 10.

My main use case for Trellix Collaboration Security is to protect our platforms like Slack, Microsoft Teams, Google Workspace, Drive, OneDrive, and Google Drive.

With the help of Trellix Collaboration Security, we use Slack in our organization, ensuring that no one can post or share data related to threats or anything sensitive in our production environment. We employ Trellix Collaboration Security to protect against emerging threats.

With the help of Trellix Collaboration Security, we are able to block phishing campaigns, malware delivery, suspicious URLs, and the lateral movement of shared files. This ensures that no one can target my drives where we have uploaded sensitive data on Google Drive and OneDrive.

Trellix Collaboration Security offers inbound security that is similar to email security, providing significant protection on the inbox level rather than just at the gateway level.

It secures our sales applications, such as Salesforce, and HR and finance platforms, helping protect our hybrid work environment, reduce attack surfaces, and prevent the spreading of malware from one user to another. Trellix Email Security protects at the gateway level, while Trellix Collaboration Security ensures protection from insider users and enhances cyber resilience.

Trellix Collaboration Security is a comprehensive cybersecurity solution that secures collaborations such as Microsoft Teams, Office 365, Google Workspace, and enterprise applications, and it also protects our files, links, chats, and overall digital workspace.

In our organization, Trellix Collaboration Security has positively impacted us after we experienced an incident where an insider sent data that spread ransomware. After using collaboration security, we no longer allow sharing or sending data that could be designed or injected with malicious files or viruses.

After implementing Trellix Collaboration Security, we have not encountered any incidents related to ransomware.

I believe no improvements are needed for Trellix Collaboration Security as we are already using more tools from Trellix.

I don't think any improvements are necessary or there are features missing in Trellix Collaboration Security.

I deduct two points because while we are using it for insiders, we still rely on another solution for gateway level security, which makes us use two different solutions for the same purpose.

I have been using Trellix Collaboration Security for the last two years.

Trellix Collaboration Security is stable.

Trellix Collaboration Security's scalability is simple, as it operates from a single console where we just configure our Slack, Teams, and OneDrive, and afterwards we only need to set the policies.

Customer support for Trellix Collaboration Security is good, especially in the area of email security, as they have dedicated email security support engineers.

I have never used any different solution prior to Trellix Collaboration Security.

I see a return on investment with Trellix Collaboration Security as it saves time, reduces incidents, and allows one person to handle what previously required more effort to check one by one.

My experience with the pricing, setup cost, and licensing has been positive as I find it cheaper than other OEM solutions and thus is good.

We evaluated Sophos security before choosing Trellix Collaboration Security, but they did not provide the functionalities we required.

My advice for others looking into using Trellix Collaboration Security is to prevent insider threat vectors because a colleague may unknowingly share infected files. You need to be vigilant and ensure that you are safeguarding your organization.

My main use case for Trellix Collaboration Security is in areas such as email usage and file sharing security, mostly for threat detection and blocking malicious content. This is our main use purpose, and it helps our team stay protected from malicious files and links.

Trellix Collaboration Security offers malware and link detection, automatic mail scanning, and secure file sharing as its best features in my experience.

Trellix Collaboration Security has helped our team by preventing phishing attacks and malware infections, keeping our systems secure through the detection of malicious emails. Secure file sharing has enabled our team to collaborate safely without risking sensitive data. For example, we avoided a potential data breach when a suspicious attachment was blocked before anyone could open it.

Trellix Collaboration Security has positively impacted my organization by improving security, making teamwork more effective, and ensuring collaboration has become smoother.

Trellix Collaboration Security can be improved by making the reporting and analysis tools more detailed. The interface could be more user-friendly and notifications more customizable.

I have been using Trellix Collaboration Security for one year.

Trellix Collaboration Security is stable and has minimal downtime.

Its scalability is good, and it has grown well with our organization's needs.

Customer support for Trellix Collaboration Security is responsive and helpful when I have reached out.

Neutral

I previously used a different solution but switched to Trellix Collaboration Security for better security and easier management.

I have seen a return on investment from using Trellix Collaboration Security as we have saved time and reduced security incidents, improving our overall effectiveness.

My experience with pricing, setup cost, and licensing for Trellix Collaboration Security is that pricing and setup were reasonable and licensing was straightforward.

I evaluated other options like Option A and Option B before choosing Trellix Collaboration Security.

Its use and integration with existing systems are very easy. My advice to others looking into using Trellix Collaboration Security is to ensure it fits your team's workflow and to take advantage of its security features fully. I would rate this product an 8 out of 10.

Negative

I primarily use it to monitor database access, particularly in banking and similar environments. It ensures that IT personnel and others do not create unauthorized accounts or users. Collaboration security assists in tracking database access and alerts in case of suspicious activity.

One of the most valuable features is the protection against vulnerabilities, particularly through virtual patching. This ensures that I am safe from potential threats affecting database security. 

Another significant feature is the vulnerability assessment, which is effective for overall data protection.

There is a need for improved integration with totally different products, such as a rapid server. This is currently challenging since the management console becomes overloaded with logs, which complicates troubleshooting.

I have been working with Trellix Collaboration Security for ten years.

Sometimes, integration can be challenging, impacting its stability, which is why I rate it a five out of ten.

I rate it an eight out of ten. Scalability benefits me by allowing for growth, although sometimes adding users can be difficult due to licensing.

The support isn't bad, but there is room for improvement in response time. Initially, I must generate a ticket, and then it gets escalated through tiers if the issue isn't resolved.

Neutral

For me, setup is easy because of my extensive experience. I rate it ten out of ten.

The price is high at eight out of ten. It is quite expensive and should be reconsidered.

Before installing, consider potential challenges with system performance, especially when integrating multiple tools, which could slow down performance. Overall, I rate the solution with an eight due to its impressive performance, however, integration with other systems needs improvement. My overall product rating is an eight out fo ten.

Ideally, I don't manage the installation, but I do manage the security part. I am responsible for defining security-based best practices and implementing them in our company's environment.

I know about Trellix (formerly FireEye) Endpoint Security HX. I use Trellix Network Security (NX) for network security and devices, while Trellix (formerly FireEye) Endpoint Security HX is used for email security requirements.

My experience with the product is good. One of the valuable features of the product stems from the fact that it is easy to implement the tool in our environment.

Technology is an area that is evolving every day. As changes are introduced on a day-to-day basis, I feel that my company should evaluate the products we use. In general, our company should make the tool more robust to protect our systems.

I have been using Trellix Collaboration Security for more than three years.

Stability-wise, I rate the solution a nine out of ten.

Considering the number of people on my team, which is huge, I feel the scalability part is good.

Around 2,00,000 people use the product in my company.

The product is extensively used in my company.

Whether my company plans to increase the number of users of the product or not is something that depends on the growth of the organization.

The solution's technical support is good and supportive when it comes to my interactions with them.

I also use Office 365 and Exchange Online Protection (EOP).

The product's implementation phase is easy. When it comes to the implementation part, it is always better to go with some kind of automation process. Automation process can ensure a 100 percent implementation success rate in our company's environment.

The solution is deployed on an on-premises model.

When it comes to the licensing model, my company mostly purchases the five-year license model. I rate the product price as nine out of ten, where ten is the most expensive, and one is the cheapest. There is no need to pay any extra charges apart from the licensing costs.

I primarily use the product in our daily security operations since it is implemented in all of our company's systems and is used in our environment.

Normally, email security tools like FireEye or Trellix help to protect ourselves from spam, malware, and other email-oriented threats. The tool is used extensively in our company's environment. It is more like a collaboration email security that is used in our company.

Whether my company plans to increase the number of users of the product or not is something that depends on the growth of the organization.

I recommend the product to those who plan to use it.

The product is stable and reliable, considering the results my company gets out of it.

When it comes to Trellix or FireEye Endpoint Security (HX), the tools offer antivirus as well as the modern real-time security feature, which is used to automate the detection and protection of the endpoints against all the security threats that are currently there in the industry.

I don't see any challenges with the integration part of the product, but since a different team manages it, I don't have visibility into it.

In terms of the value offered by the product, the solution does help our company protect data and the complete infrastructure.

I rate the tool a nine out of ten.

Our primary use case for this solution is as a layer of advanced security for emails. FireEye Email Security helps us prevent spam and phishing emails and all other business-compromised email attacks.

FireEye ETB offers a good dashboard thanks to which we can see which emails are coming into the organization and which are going out. The solution also allows us to block emails as per the domain and email addresses. This is the most beneficial aspect of the solution in my opinion. Lastly, the solution not only protects us from phishing, it also secures us from advanced malware and phishing attacks.

In the next release, I'd like to see them provide more integration features.

I have been using this solution for more than two years.

I would rate the stability of this solution a ten, on a scale from one to 10, with one being the worst and 10 being the best.

I would rate the scalability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best. There are seven to eight individuals using this email solution.

I would rate the technical support of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

Positive

I would say that the initial setup process was easy because it only took an hour to turn the domain on and then all we had to do was the configuration on the cloud side. I think it takes almost fifteen to twenty days to complete the process.

We have seen ROI from this solution as it helps us prevent phishing targeting the CEO, CFO, and other individuals in higher levels of management.

I would say that this is a good solution for email threat prevention. This works perfectly as an extra layer of email security solutions.

I like FireEye's filtering, spam digests, and its advanced threat review of email flow. It also has a broad range of riskware rules you can deploy.

FireEye needs single sign-on. They say it's on their roadmap. They should also implement support for Microsoft Authenticator app for 2FA.

We've been using FireEye for about three and a half months.

FireEye is 100% stable so far.

FireEye is deployed on the public cloud, so I expect it would scale to meet demand. The licensing is based on the number of user mailboxes, and we've  purchased it for a particular number, so I would assume its scale is appropriate.

I've contacted FireEye support several times. They're pretty solid. I am happy with their response so far.

I worked with McAfee Email Gateway before it reached the end of support. Aside from that, I mostly used Exchange Online Protection. FireEye has more features than Exchange Online Protection, but you have to pay for it on top of your Office 365 licensing.

Setting up FireEye is straightforward. That's one of the things I like about it, actually. It is easy to use and install.

I rate FireEye eight out of 10. It seems like a good product, but nothing's perfect.