

Trellix Collaboration Security and Mimecast Advanced Email Security compete in the cybersecurity space, focusing on protecting communications. Trellix seems to have an upper hand due to its comprehensive threat intelligence and broad suite integration, while Mimecast stands out in targeted phishing and spam prevention with seamless Microsoft 365 integration.
Features: Trellix emphasizes simplicity and auto-remediation with comprehensive threat intelligence and integration capabilities. It effectively reduces manual tasks and protects against vulnerabilities. Mimecast is known for excellent phishing and spam prevention with effective sandboxing and archiving. Its integration with Microsoft 365 is particularly beneficial for organizations.
Room for Improvement: Trellix faces challenges with reporting, deployment complexity, limited OS support, and needs better automation for zero-day attacks. Improved integration with other solutions is requested by users. Mimecast could enhance detection rates, simplify email management, and improve support responsiveness. Its complex interface and pricing model also require refinement.
Ease of Deployment and Customer Service: Trellix is appreciated for supporting various deployment models, including public and hybrid clouds, and solid technical support, though response times may vary. Mimecast is praised for easy deployment but criticized for slow support responses and a preference for self-service. Users see a need for improved global support despite a straightforward setup experience.
Pricing and ROI: Trellix is considered expensive with per-user licensing fees, making it costly for SMEs, though it provides a good ROI through operational efficiency. Mimecast's pricing is seen as high, correlated with user tiers and optional services. While offering strong phishing prevention features, its cost-effectiveness is questioned compared to emerging competitors like Microsoft 365.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
With Trellix Collaboration Security's endpoint telemetry, policy automation, and faster threat correlation, our team spent around 25 to 35% less time on routine investigations.
I have seen a return on investment with Trellix Collaboration Security; specifically, money was saved and fewer employees were needed because I do not need employees on different sites.
I observe that the return on investment is hindered by the lack of adequate training opportunities, with Trellix's own training being quite costly, ranging from 2,000 to 4,000 dollars, which many small or medium-sized businesses cannot afford.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
My contract of support at Santander and BNP was a platinum support level, and with that, we really had a good experience.
My experience with the Indian support team was not as satisfactory since they did not provide adequate support to rectify issues.
The support isn't bad, but there is room for improvement in response time.
If Mimecast Email Security introduces API solutions, it will dominate the market.
Scalability benefits me by allowing for growth.
The console is strong and can be used for a large quantity of machines without slowing down.
Trellix Collaboration Security scalability allows me to use sensors on-cloud, on-premises, inside premises, and in a hybrid environment.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
Sometimes, integration can be challenging, impacting its stability.
A lot of emails were missed despite being known samples.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
We discussed the phishing aspect, the DNS system, and the key rotation.
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
To improve vulnerabilities, Trellix can use an automation process to check if the system is vulnerable.
Trellix Collaboration Security can be improved by making the reporting and analysis tools more detailed.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
It is quite expensive and should be reconsidered.
The setup cost was very cheap.
My experience with pricing, setup cost, and licensing for Trellix Collaboration Security is that pricing and setup were reasonable and licensing was straightforward.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
Mimecast Email Security includes the best gateway solution across all Cisco, Trend Micro, and other solutions.
Another feature I believe is very important is the real-time response capability. It is possible to collect artifacts, run scripts, kill processes, and isolate machines all without leaving the interface.
One of the most valuable features is the protection against vulnerabilities, particularly through virtual patching.
The entire system is stable and delivers what the customer needs.
| Product | Market Share (%) |
|---|---|
| Mimecast Email Security | 16.5% |
| Trellix Collaboration Security | 2.4% |
| Other | 81.1% |

| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
Mimecast Advanced Email Security provides essential features like spam filtering, email archiving, and threat remediation, enhancing email protection. Its integration with Microsoft 365 and user-friendly administration console improve usability while blocking phishing and imposter attacks.
Mimecast Advanced Email Security is an important tool for organizations combating email threats such as phishing and malicious attachments. Acting as a cloud-based email gateway, it delivers threat protection and email archiving while supporting compliance requirements like HIPAA. Features such as URL inspection, identity protection, impersonation policies, and DMARC Analyzer ensure robust security. Despite its comprehensive capabilities, users find pricing high with room for improvement in detection rates and interface simplification. Additionally, blocking flexibility and outbound mail server blocklisting challenges signal areas for enhancement.
What are the key features?Mimecast Advanced Email Security is deployed across industries like healthcare, finance, and legal sectors where email threats are prevalent. Companies leverage phishing detection, data compliance, and behavior analysis with ease due to its scalable and cloud-based capabilities. Its robust features support enhanced protection and communication integrity.
Trellix Collaboration Security is a comprehensive solution designed to protect sensitive data and ensure secure collaboration within organizations. With the increasing reliance on digital platforms for communication and collaboration, it is crucial to have robust security measures in place. Trellix Collaboration Security offers a range of features to safeguard data and prevent unauthorized access.
One of the key features of Trellix Collaboration Security is its advanced encryption capabilities. All data transmitted and stored within the platform is encrypted using industry-standard encryption algorithms, ensuring that it remains secure and protected from potential threats. This encryption extends to all communication channels, including emails, file transfers, and instant messaging, providing end-to-end security.
To further enhance security, Trellix Collaboration Security incorporates multi-factor authentication. This means that users are required to provide multiple forms of identification, such as passwords, biometrics, or security tokens, to access the platform. This significantly reduces the risk of unauthorized access, as even if one factor is compromised, the others provide an additional layer of protection.
In addition to encryption and multi-factor authentication, Trellix Collaboration Security offers robust access controls. Administrators can define and enforce granular access permissions, ensuring that only authorized individuals can view, edit, or share specific documents or folders. This helps prevent data leakage and ensures that sensitive information is only accessible to those who need it.
Trellix Collaboration Security also includes comprehensive auditing and monitoring capabilities. Administrators can track user activities, monitor file transfers, and generate detailed reports to identify any suspicious or unauthorized behavior. This proactive approach allows organizations to quickly detect and respond to potential security breaches, minimizing the impact on data integrity and confidentiality.
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