

Trellix Collaboration Security and Mimecast Advanced Email Security compete in email protection and threat detection. Trellix appears to have the upper hand due to its comprehensive protection for collaboration platforms, while Mimecast excels in targeted threat protection and straightforward email security integration.
Features: Trellix offers GTI threat intelligence, customizable dashboards, and high-performance sensors. These features enhance team productivity and ensure comprehensive collaboration protection. Mimecast is known for its reliable sandboxing, strong spam filtering, and malware detection, which keep malicious content from users. It is easy to integrate with Microsoft 365, benefiting organizations that require straightforward solutions.
Room for Improvement: Trellix could improve protection against zero-day attacks and enhance its reporting tools, spam detection, and customization capabilities. Issues with user interface and support have also been noted. Mimecast faces critiques on high incident response times and technical support, with simplified administration and improved pricing strategies desired by users.
Ease of Deployment and Customer Service: Trellix supports on-premises, hybrid, and private cloud setups, offering deployment flexibility. However, its customer support draws mixed reviews. Mimecast focuses on public and private cloud environments, streamlining integrations but also facing criticism for its support and deployment clarity. Both could improve tech support experience.
Pricing and ROI: Trellix is seen as pricey but offers significant ROI through operational efficiencies. Its high cost of training is a barrier for smaller businesses. Mimecast is perceived as expensive compared to competitors like Microsoft. Its pricing model creates challenges, yet organizations appreciate its operational efficiency and comprehensive security coverage.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
The ROI which companies see should be able to justify buying Mimecast Advanced Email Security.
I have seen a return on investment with Trellix Collaboration Security; specifically, money was saved and fewer employees were needed because I do not need employees on different sites.
I observe that the return on investment is hindered by the lack of adequate training opportunities, with Trellix's own training being quite costly, ranging from 2,000 to 4,000 dollars, which many small or medium-sized businesses cannot afford.
I have seen a return on investment from using Trellix Collaboration Security as we have saved time and reduced security incidents, improving our overall effectiveness.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
The customer support for Mimecast Advanced Email Security is excellent.
We instantly get customer support from Mimecast Advanced Email Security whenever there is a requirement.
My experience with the Indian support team was not as satisfactory since they did not provide adequate support to rectify issues.
They have dedicated email security support engineers.
Very knowledgeable engineers on the product who have addressed any questions or issues.
It handles email flow very smoothly, and we never face any issues with email delivery as our organization grows or email volume increases.
If Mimecast Email Security introduces API solutions, it will dominate the market.
While our user base remains around 2,200, I believe it can adapt to much larger requirements as needed, based on discussions with others managing larger organizations.
Scalability benefits me by allowing for growth.
Trellix Collaboration Security scalability allows me to use sensors on-cloud, on-premises, inside premises, and in a hybrid environment.
Trellix Collaboration Security is very good when it comes to scalability, demonstrating impressive capacity for growth.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
The issues we did have were causing quite a lot of problems.
Mimecast Advanced Email Security is a good product and is very stable.
Sometimes, integration can be challenging, impacting its stability.
When you buy an XDR provider, they give you a complete holistic story around it, showing what has happened, which email somebody has clicked on, whether there have been any changes, and whether there is any network activity.
A lot of emails were missed despite being known samples.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
To improve vulnerabilities, Trellix can use an automation process to check if the system is vulnerable.
Trellix Collaboration Security is working smoothly.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Regarding the price, I think that in terms of similar products, it is pretty much in the same line, so I think it's reasonable.
Overall, my experience with pricing, setup costs, and licensing was smooth.
It is quite expensive and should be reconsidered.
The setup cost was very cheap.
My experience with pricing, setup cost, and licensing for Trellix Collaboration Security is that pricing and setup were reasonable and licensing was straightforward.
There was a signature phishing scam on the internet, but Mimecast Advanced Email Security caught it before it came to fruition and instantly blocked that signature-based phishing scam.
It easily generates reports about the kinds of emails coming in weekly and classifies them into various categories, making it very helpful to analyze and ensure our email gateway remains safe and secure by updating all security patches.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
Trellix Email Security protects at the gateway level, while Trellix Collaboration Security ensures protection from insider users and enhances cyber resilience.
This positive impact has led to measurable outcomes, such as threats being blocked automatically that could have caused real problems, and the team feels much safer using collaboration tools now than they did before.
One of the most valuable features is the protection against vulnerabilities, particularly through virtual patching.
| Product | Mindshare (%) |
|---|---|
| Mimecast Advanced Email Security | 4.0% |
| Trellix Collaboration Security | 2.4% |
| Other | 93.6% |


| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 12 |
| Large Enterprise | 20 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 7 |
| Large Enterprise | 17 |
Mimecast Email Security protects organizations against phishing, malware, business email compromise, and impersonation attacks, with detection built on 20 years of experience and over 1.3 billion emails inspected daily. It's available as a secure email gateway (MX-based) for full control over complex, multi-region environments, or via API integration with Microsoft 365, which deploys in hours with no MX changes. Administrators get a single console for policy management, monitoring external communications, and customizing configurations, and can pair it with Mimecast Cloud Archive for long-term email retention and compliance.
What key features should users explore?
What benefits can impact ROI?
Industries and use cases
Mimecast Email Security is used across industries, including healthcare and finance, to secure inbound and outbound communications and support compliance requirements. Enterprises use it as a gateway, an API-based layer on top of Microsoft 365, or both, depending on how much control versus deployment speed they need.
Trellix Collaboration Security enhances communication platforms with robust protective measures, utilizing threat intelligence, secure file sharing, customizable dashboards, and cloud compatibility. Its design fosters real-time threat prevention with features like deep packet inspection and automatic mail scans.
Established to secure communications, Trellix Collaboration Security employs advanced technologies like GTI threat intelligence and SSL to ensure data safety. Users benefit from real-time threat detection, streamlined cloud integration, and a responsive interface. Its functionalities include automatic email scanning, firewall and anti-spam capabilities that build a reliable security infrastructure revered for its scalability and straightforward deployment. Trellix also integrates threat intelligence tools and enhances control over security operations, encouraging efficient prevention strategies.
What are the essential features of Trellix Collaboration Security?In distinct industries like finance and healthcare, Trellix Collaboration Security plays a crucial role in ensuring email protection and secure data exchange. It helps these sectors combat threats like phishing and unauthorized access by leveraging advanced scanning methods and integrating management tools such as LDAP. Organizations value its ability to safeguard network communications and manage large-scale endpoints effectively, whether on-premise or in the cloud. The solution's customization and configuration capabilities allow tailored implementations, ensuring optimal protection across diverse operational needs.
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