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IRONSCALES vs Trellix Collaboration Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Businesses find IRONSCALES offers significant ROI by saving time, reducing intervention, and enhancing cybersecurity with minimal licensing costs.
Sentiment score
8.0
Trellix Collaboration Security boosts ROI by reducing incidents, improving efficiency, and lowering manual workload and false positives.
I have seen a return on investment with Trellix Collaboration Security; specifically, money was saved and fewer employees were needed because I do not need employees on different sites.
Network & Security Lead at Net-International
I observe that the return on investment is hindered by the lack of adequate training opportunities, with Trellix's own training being quite costly, ranging from 2,000 to 4,000 dollars, which many small or medium-sized businesses cannot afford.
Endpoint Security Analyst at BNP Paribas
I have seen a return on investment from using Trellix Collaboration Security as we have saved time and reduced security incidents, improving our overall effectiveness.
Sr Network & System Engineer at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
7.4
IRONSCALES customer service is praised for responsiveness, knowledgeable staff, and high satisfaction, despite minor delays.
Sentiment score
6.8
Trellix Collaboration Security support is mixed; praised for knowledgeable service but criticized for inconsistent response times globally.
Customer support for IRONSCALES is outstanding.
Email Security Analyst at a computer software company with 51-200 employees
I would rate their technical support as very good, as they respond promptly when my team opens a ticket.
Systems Engineer at a tech services company with 10,001+ employees
My experience with the Indian support team was not as satisfactory since they did not provide adequate support to rectify issues.
Network & Security Lead at Net-International
They have dedicated email security support engineers.
Security Engineer at itsipl
Very knowledgeable engineers on the product who have addressed any questions or issues.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
 

Scalability Issues

Sentiment score
6.6
IRONSCALES offers seamless scalability, easy integration, and cloud-based flexibility, supporting growing businesses without performance issues or maintenance burdens.
Sentiment score
8.0
Trellix Collaboration Security is highly scalable, adaptable, and efficiently manages environments, but licensing may impact scaling.
Scalability benefits me by allowing for growth.
Cyber Security Engineer at a tech services company with 11-50 employees
Trellix Collaboration Security scalability allows me to use sensors on-cloud, on-premises, inside premises, and in a hybrid environment.
Network & Security Lead at Net-International
Trellix Collaboration Security is very good when it comes to scalability, demonstrating impressive capacity for growth.
Endpoint Security Analyst at BNP Paribas
 

Stability Issues

Sentiment score
8.4
IRONSCALES is praised for its stability, reliability, minimal downtime, and improved performance, enhancing operational workflows for users.
Sentiment score
8.2
Trellix Collaboration Security offers high stability and reliability, with rare issues primarily during complex API integrations across environments.
Sometimes, integration can be challenging, impacting its stability.
Cyber Security Engineer at a tech services company with 11-50 employees
 

Room For Improvement

IRONSCALES needs better Google Suite integration, intuitive UI, enhanced features, multilingual support, and improved email detection accuracy.
Trellix Collaboration Security needs improved reporting, customization, interface, language support, and stronger data loss prevention capabilities.
If there were clickable drill downs on specific users or specific correspondence to relate them to certain types of mails, that would be beneficial.
Email Security Analyst at a computer software company with 51-200 employees
Having a more user-friendly UI would make it easier to identify features and options when using the tool.
SOC LEAD at a tech vendor with 10,001+ employees
Though this isn't problematic for our users, the content could be updated more frequently.
Systems Engineer at a tech services company with 10,001+ employees
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
Senior Team Leader at BMB
To improve vulnerabilities, Trellix can use an automation process to check if the system is vulnerable.
Network & Security Lead at Net-International
Trellix Collaboration Security is working smoothly.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
 

Setup Cost

IRONSCALES offers valuable email security with high pricing, involving annual licensing and fees, considered worthwhile for phishing prevention.
Trellix Collaboration Security's pricing varies, seen as affordable by some but costly for smaller businesses, with flexible licensing options.
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
Systems Engineer at a tech services company with 10,001+ employees
It is quite expensive and should be reconsidered.
Cyber Security Engineer at a tech services company with 11-50 employees
The setup cost was very cheap.
Network & Security Lead at Net-International
My experience with pricing, setup cost, and licensing for Trellix Collaboration Security is that pricing and setup were reasonable and licensing was straightforward.
Sr Network & System Engineer at a tech services company with 11-50 employees
 

Valuable Features

IRONSCALES enhances email security with AI detection, Microsoft 365 integration, user-friendly features, and mobile app incident management.
Trellix Collaboration Security offers comprehensive threat prevention and management with advanced features for enhanced protection and streamlined user experience.
IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
Email Security Analyst at a computer software company with 51-200 employees
The best features of IRONSCALES are that most alerts are validated through AI, which reduces the fatigue of alerts that need to be worked on by the team handling the alerts investigation part.
SOC LEAD at a tech vendor with 10,001+ employees
IRONSCALES excels at analyzing the intention, not just the content itself, but the sender's attempt to gain user attention.
Systems Engineer at a tech services company with 10,001+ employees
Trellix Email Security protects at the gateway level, while Trellix Collaboration Security ensures protection from insider users and enhances cyber resilience.
Security Engineer at itsipl
This positive impact has led to measurable outcomes, such as threats being blocked automatically that could have caused real problems, and the team feels much safer using collaboration tools now than they did before.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
One of the most valuable features is the protection against vulnerabilities, particularly through virtual patching.
Cyber Security Engineer at a tech services company with 11-50 employees
 

Categories and Ranking

IRONSCALES
Ranking in Email Security
16th
Ranking in Secure Email Gateway (SEG)
7th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Advanced Threat Protection (ATP) (21st)
Trellix Collaboration Security
Ranking in Email Security
11th
Ranking in Secure Email Gateway (SEG)
6th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
21
Ranking in other categories
Instant Communications Security and Compliance (2nd), AI Security (16th)
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of IRONSCALES is 1.9%, up from 1.7% compared to the previous year. The mindshare of Trellix Collaboration Security is 2.5%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Trellix Collaboration Security2.5%
IRONSCALES1.9%
Other95.6%
Email Security
 

Featured Reviews

reviewer2770017 - PeerSpot reviewer
Email Security Analyst at a computer software company with 51-200 employees
Has improved threat analysis by providing clear email correspondence history and reporting tools
The best features IRONSCALES offers are the investigation tabs, headers, and correspondence history, which stand out the most for me. The investigation tabs are valuable for my work because reporting goes a long way in terms of playbooks and having a full investigation. The investigation tab knows exactly how to put the information in a way that makes it very easy for reports to get done fast. Security awareness training is a big part of IRONSCALES. The platform offers a broad spectrum in terms of what campaigns can be run for security awareness for users as well as reporting back on how users interact with their mails and understanding where the vulnerabilities lie. IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
Jorge Abalo - PeerSpot reviewer
Endpoint Security Analyst at BNP Paribas
Endpoint protection has strengthened network control and has simplified global threat response
In my opinion, the best features Trellix Collaboration Security offers include the firewall, the on-access scan, and the ability to obtain daily signatures for the latest malware. These daily signatures, referred to as content, ensure that we are protected against the most recent malware threats recognized by other companies. Another feature I particularly enjoy is the capability to maintain different locations that can communicate with the fabric, or DXL fabric as I refer to it, allowing me to create something akin to an EDR for immediate responses to resolve issues. The DXL fabric has helped my organization by enabling communication between different locations, such as one in Europe, another in South America, and one here. This fabric communicates with a broker that interacts with the TIE servers, which maintain the reputation of files, certificates, and known signatures from various regions including Europe, South America, and Canada. When something suspicious occurs, such as a certificate appearing malicious on an application, I can easily click and indicate that I trust this file, and through the fabric, I can apply an exclusion for that application across all locations simultaneously. Other features I find valuable include the SSO integration with Trellix EPO, specifically SAML SSO, allowing people not to have to manage usernames and passwords if they already utilize an SSO service for SAML; I consider this functionality to be quite beneficial.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Outsourcing Company
8%
Construction Company
7%
Construction Company
15%
Healthcare Company
12%
Comms Service Provider
12%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for IRONSCALES?
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
What needs improvement with IRONSCALES?
I would really prefer to drill down more on correspondence history. It provides detailed background information to actually understand what's going on. If there were clickable drill downs on specif...
What is your primary use case for IRONSCALES?
My main use case for IRONSCALES is the UI and the convenience of having detailed information available to me. A specific example of how I use the UI and detailed information in my day-to-day work i...
What needs improvement with FireEye Email Security?
A few areas stand out: Market coverage. The product needs to expand into markets it currently doesn't fully serve — North Africa in particular — and address the sales restrictions that exist in cer...
What is your primary use case for FireEye Email Security?
Trellix Collaboration Security is a tool used for file inspection, URL analysis, behavioral analysis, and integration with existing security tools. The product mainly serves the purpose of scanning...
What advice do you have for others considering FireEye Email Security?
Trellix Collaboration Security has seamless integration with most vendors, especially the SIEM solutions vendors, which is an advantage. There is, however, room for improvement in support services,...
 

Also Known As

No data available
FireEye Email Security
 

Overview

 

Sample Customers

Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Find out what your peers are saying about IRONSCALES vs. Trellix Collaboration Security and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.