Splunk Cloud Platform Reviews

Name: Splunk Cloud Platform
Brand: Splunk
Rating: 4.1 (57 reviews)

4.1 out of 5

57 reviews
94% willing to recommend

What is Splunk Cloud Platform?

Splunk Cloud Platform is widely used for log management, security monitoring, application performance monitoring, troubleshooting, data aggregation, and IT operations. It centralizes logs from numerous sources, enabling detailed analysis, incident detection, and effective dashboard creation.

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Splunk Cloud Platform is the #3 ranked solution in top Data Visualization solutions and top IT Alerting and Incident Management solutions. PeerSpot users give Splunk Cloud Platform an average rating of 8.2 out of 10. Splunk Cloud Platform is most commonly compared to Apache Superset: Splunk Cloud Platform vs Apache Superset. Splunk Cloud Platform is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 30% of all views.

Buyer's Guide

Splunk Cloud Platform

April 2025

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Featured Splunk Cloud Platform reviews

Ian Gatundu

System engineer at Agile Cloud Ltd

The Cloud Platform interface is cleaner than Splunk Enterprise's monitoring console. You can easily understand what's happening with your indexes. It's more refined than Splunk Enterprise's console, but they have the same feel and function. It's easy to monitor multiple cloud environments because you can create custom dashboards for any use case you may have. It offers good visibility because it integrates with the ITSI app, providing a clear overview of your environment. Integrating Splunk with other components on the cloud and network resources is effortless because it can collect data from various sources, including stored data from long-term storage. Splunk's reporting offers a good visualization of your data. You can visualize the statistics based on your searches. It produces some helpful graphs that enable you to easily compare what's happening in your search. It's very comprehensive.

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Lakshman Kanuru

Module Lead at ValueLabs

The product's deployment phase was straightforward, especially compared to the ones I have dealt with in the past. The solution is deployed on a hybrid cloud model. For deployments starting from scratch, I deal with the documentation part. I prefer to look through Splunk's recommendations on the limits of how much the server configuration should be while trying to meet the configuration requirements of the consumer. In general, I deal with whatever configuration files are needed and how the consumers want to approach it, like if it should be a heavy forwarder or universal forwarder or if they don't want to directly ingest data to the indexer bypassing the heavy forwarder. Basically, I try to understand the consumer requirements before taking care of the deployment part. For a limited deployment involving four to five servers, only a single person is required. If the deployment involves twenty to thirty servers, the number of people required to deploy the product will have to be increased depending on the requirements, and my company will also have to manage everything. The number of people required for deployment is based on the capacity at which my company plans to do the deployment. My company has the entire Splunk Enterprise package, and we have many universal forwarders set up at fifty different locations. In around twenty locations, universal forwarders have been set up. My company also has fifteen indexes that directly send data to indexers. My company also has four heavy forwarders that collect information from applications like Azure. My company uses add-ons with the heavy forwarders in Splunk.

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Mark Furman

Security Engineer at White Lodging

The Splunk Cloud Platform has improved our observability. We can see a lot more information both good and bad, but at least we have the information. It is important that Splunk Cloud Platform has visibility into our cloud-native environments. It comes to observability. And with the visibility, we're able to link, especially with our cloud environment, with Azure the correlations for threat reporting, correlations for account breaches, and correlations for compromised data ex-filtration that's going in and out. Splunk Cloud Platform has improved our mean time to resolution. It stepped down our investigation times. An investigation that used to take ten minutes is now down to five or six minutes per incident. It offers real-time threat detection by continuously analyzing incoming logs and correlations. These trigger pre-defined alerts, and any suspicious activity will be reported within five or six minutes. Splunk Cloud has saved costs through time savings. I can focus that time on other tasks improving productivity. We saw time to value within the first month of implementing the Splunk Cloud Platform. Splunk Unified Platform helps consolidate networking, security, and IT observability tools. We're primarily focusing on the security area and building out the correlations. We haven't moved to the infrastructure side yet. That is something we have on our company roadmap.

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Splunk Cloud Platform mindshare

Product category:

As of May 2025, the mindshare of Splunk Cloud Platform in the Data Visualization category stands at 0.8%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Data Visualization

PeerResearch reports based on Splunk Cloud Platform reviews

Type	Title	Date
Category	Data Visualization	May 1, 2025	Download
Product	Reviews, tips, and advice from real users	May 1, 2025	Download
Comparison	Splunk Cloud Platform vs Tableau	May 1, 2025	Download
Comparison	Splunk Cloud Platform vs Qlik Sense	May 1, 2025	Download
Comparison	Splunk Cloud Platform vs Splunk Enterprise Platform	May 1, 2025	Download

Title	Rating	Mindshare	Recommending
Apache Superset	4.1	11.2%	100%	5 interviews Add to research
AppInsights	4.0	0.4%	100%	1 interview Add to research

Valuable Features

Splunk Cloud Platform's valuable features include customizable reporting and dashboards, powerful search capabilities, log aggregation, and integration ease with other systems. It enables quick setup, efficient cloud deployment, and reduces the need for infrastructure management. Organizations benefit from enhanced business resilience, security integration, and real-time monitoring. Users appreciate flexibility, user-friendliness, and cost-efficiency. The ability to maintain end-to-end visibility, manage multiple environments, and optimize performance is highly regarded.

"The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs."
"The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs."
"It is a stable product."

Room for Improvement

Splunk Cloud Platform requires better user-friendly interfaces, streamlined customization, and improved performance. Technical support faces delays and manual editing is limited. Integration with other platforms and security features need enhancement. Training and documentation can be more accessible. The cost remains a concern and dashboards lack advanced customization options. Users encounter challenges with data search and visibility, and pre-built templates could ease setup complexities. Access to training materials and app management needs expansion.

"The return on investment with Splunk Cloud Platform has been poor. There is a significant possibility we will be replacing it in the next quarter or two."
"Extracting meaningful insights beyond essential log data proves challenging due to the product's reliance on manual processes."
"First-time users may struggle with the user interface. When I first used Splunk, I entered my username and password. After that, we get a dashboard on the left side with apps. At the top, you can click the gear icon to view the settings. Within those settings, there's a distributed console option with several settings. It's a bit overwhelming for a beginner. The user knows what they want and can search for it in the search bar. If I see several apps, my first instinct is to scroll down to find the app, or perhaps you will find that search and report. That bugged me when I was learning."

ROI

Users of Splunk Cloud Platform report varied outcomes. Many observe a decrease in infrastructure management and stress, improved issue resolution times, and faster achievement of objectives, noting a return on investment within months. They experience increased visibility, cost efficiency, and enhanced monitoring capabilities. Some users, however, indicate poor returns, contemplating replacement. Splunk aids in centralizing data for healthcare applications and accelerates data onboarding. Despite challenges, it provides significant business insight and value.

Pricing

Splunk Cloud Platform is considered expensive by users who emphasize its advanced features and licensing based on data ingestion. Pricing depends heavily on data volume and can increase with additional features or premium support. While offering enterprise agreements and potential cost reductions through SVC-based licensing, challenges with cost-effectiveness and transparency persist for many organizations. Setup and licensing costs, though predictable, are significant, especially for smaller enterprises with substantial data needs.

"I would rate the cost an eight out of ten, with ten being the most costly."
"We were involved in the renewal process, and our organization does reviews of all our partnerships that we have every two to three years to ensure they are meeting our needs, there isn't a better solution out there, and we won't save money by going somewhere else."
"Splunk Cloud Platform is an expensive solution."

Popular Use Cases

Organizations primarily use Splunk Cloud Platform for log management, security monitoring, and application performance monitoring. It aggregates data from various sources, enabling threat detection, troubleshooting, and compliance management. Users benefit from centralized logging, anomaly detection, and automation capabilities. The platform supports IT operations, cybersecurity intelligence, intrusion detection, cloud infrastructure monitoring, and dashboard creation for insights into data. It helps enterprises effectively manage large machine-generated data, ensuring optimized storage costs and enhanced user experience.

Service and Support

Many users find Splunk Cloud Platform's customer service responsive, particularly for premium customers. However, experiences vary, with some reporting slow responses and a need for escalation. Some appreciate the technical knowledge, while others encounter difficulties with ticket resolution and communication. Emergency issues receive better attention than lower-priority ones. There are complaints about back-and-forth interactions, resulting in frustration. Recent improvements observed in cloud support contrast with issues like team transitions and escalations.

Deployment

Many users find Splunk Cloud Platform's initial setup straightforward and manageable, especially given its SaaS nature. Some mention it depends on the environment's complexity, taking anywhere from minutes to a few weeks. The process involves architectural discussions and potential challenges with large volumes of data. While some needed professional assistance, others managed internally. The experience varies, with some organizations highlighting quick deployment times and others noting longer durations due to specific requirements or transitions from on-premises systems.

Scalability

Splunk Cloud Platform is highly scalable across various company sizes with flexibility in expansion. Users find it straightforward to increase licenses, resources, and components. Despite being expensive, it adapts to changing needs efficiently. Challenges include cost and resource constraints, but users generally report satisfaction with scaling capabilities. License limitations and management are noted aspects, but its strong scalability, especially in large-scale environments, remains a prominent feature.

Stability

Splunk Cloud Platform is consistently stable according to users' experiences. Many report no significant downtime, with excellent uptime and reliability. A few mention minor issues, mostly resolved quickly. Users note its robust performance, even during major upgrades or when data volumes grow. It is rated highly for stability and reliability across various deployments and environments, often outperforming on-premises setups in terms of uptime and reducing the need for extensive maintenance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

30%

Financial Services Firm

12%

Retailer

Pharma/Biotech Company

Comms Service Provider

University

Government

Manufacturing Company

Media Company

Educational Organization

Hospitality Company

Real Estate/Law Firm

Healthcare Company

Insurance Company

Non Profit

Logistics Company

Wholesaler/Distributor

Construction Company

Recreational Facilities/Services Company

Transportation Company

Legal Firm

Performing Arts

Paper And Forest Products

Engineering Company

Consumer Goods Company

Energy/Utilities Company

Compare Splunk Cloud Platform with alternative products

Learn more about Splunk Cloud Platform

Companies across various industries leverage Splunk Cloud Platform for cybersecurity, compliance, user activity monitoring, and alerts. It helps in managing cloud environments, optimizing data storage costs, and enhancing customer insights with effective data visualization. The platform's robust capabilities include customizable reporting, flexible log sending, powerful search features, and seamless integration with other systems. Users monitor multiple environments and platforms effortlessly with the cloud infrastructure maintained by Splunk. Despite its advantages, users find the pricing steep, support ineffective, and encounter performance issues with large data volumes. Integration challenges, limited training resources, and insufficient documentation also pose concerns.

What are the most important features of Splunk Cloud Platform?

Customizable Reporting and Dashboards: Design personalized reports and visual dashboards.
Quick Setup: Rapid deployment and setup process.
Flexible Log Sending: Send logs seamlessly from multiple sources.
Powerful Search Capabilities: Conduct detailed log event searches efficiently.
Easy Integration: Integrates easily with other systems.
End-to-End Visibility: Complete monitoring of the IT infrastructure.
Automated Monitoring: Real-time automated oversight.
Federated Search: Search across multiple data sources.
User-Friendly Interface: Intuitive and accessible design.

What benefits can users expect from Splunk Cloud Platform?

Business Resilience: Improved continuity and reduced downtime.
Enhanced Cybersecurity: Advanced security features and compliance.
Performance Improvement: Better system performance and faster issue resolution.
Cost Optimization: Efficient data storage and cost management.
Customer Insights: Enhanced analytics for better understanding of customer behavior.

Splunk Cloud Platform is implemented across industries including finance, healthcare, retail, and technology. Organizations use it to enhance cybersecurity measures, meet compliance requirements, monitor user activities, and issue automated alerts. In finance, it assists in fraud detection and compliance. In healthcare, it ensures data security and regulatory adherence. Retailers use it for customer behavior analysis and performance monitoring, while technology companies benefit from its troubleshooting and log management capabilities. Despite its powerful features, companies face challenges with pricing, support, and integration that require consideration during implementation.