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Dropbox Sign vs SignNow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Organizations using Dropbox Sign enjoy increased ROI through cost savings, faster processes, enhanced security, and professional, paperless efficiency.
Sentiment score
6.5
SignNow boosts remote business efficiency with secure e-signatures, reducing time, costs, and enhancing document management and confidentiality.
In terms of cost savings, forty to fifty percent of our cost is saved by not having to print paper and use ink, which is very expensive.
Head of Marketing at PwC
The free version was useful for initial testing, providing limited signature requests, but once everyone got accustomed to the digital signature approach, we decided to move on to the paid plan for peace of mind in case we needed to expand our use.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
I have seen a return on investment. The time saved and cost reduced, especially since our clients are not coming to our office to sign the documents and we are not going there to sign documents as well.
Business Development Manager at Honeywell
I see SignNow has been able to save about 70% of our time because the documents are signed faster.
System Engineer at ManpowerGroup
There is reduced induction of errors as we deal with documents signed electronically, improving security and confidentiality, making SignNow a great tool.
Human Resources Manager at edx
The reminder and expiration features help, and we have avoided paper. This has helped to avoid courier costs and printing costs, and saved labor as 8 to 15 minutes per document was needed previously, but here SignNow helps.
Application development senior analyst at Accenture
 

Customer Service

Sentiment score
6.5
Dropbox Sign's customer service is praised for reliability and professionalism, despite occasional delays, and is highly rated overall.
Sentiment score
8.0
SignNow's 24/7 customer support is praised for responsiveness, professionalism, and innovation, with room for more contact channels.
It is proactive and responsive 24/7.
Business Development Manager at Honeywell
The customer support is one of the best; they are very interactive, proactive, supportive, and professional 24/7.
Key Account Manager at Swissport Brasil Ltda.
The customer support for Dropbox Sign is great, very unparalleled, supportive, and proactive.
Accountant at Wells Fargo
We contacted them approximately six months ago about an issue, and they resolved the problem quickly within 30 to 40 minutes.
Director of Operations at EY
24/7 support is received from them.
Application development senior analyst at Accenture
They are very quick to respond to our queries, very dedicated, and very solution-oriented.
Senior Software Engineer at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
8.0
Dropbox Sign offers reliable scalability, efficiently supporting growth, seamless document management, and organizational expansion, with positive user reviews.
Sentiment score
8.2
SignNow is adaptable and efficient, handling large volumes without downtime, supporting collaboration, and accommodating growth with high user ratings.
I have seen Dropbox Sign being very scalable because I have never seen it crash while dealing with a lot of e-signatures being sent back and forth to different clients.
Business Development Manager at Honeywell
Dropbox Sign's scalability is very good because we are able to deal with all our contracts and documents in Dropbox Sign.
Senior Software Engineer at Wells Fargo
Dropbox Sign is very scalable and can handle all our contracts to be signed on time without any buffering or crashing.
Key Account Manager at Swissport Brasil Ltda.
SignNow's scalability is very good because I can send contracts to many multiple vendors or contractors at once, and they are able to sign the documents and send them back efficiently and effectively without any error.
Human Resources Manager at edx
SignNow is scalable; we are able to sign a lot of documents at once, and it handles everything.
Senior Software Engineer at a tech vendor with 10,001+ employees
We can add as many users as we want at a time.
Director of Operations at EY
 

Stability Issues

Sentiment score
9.1
Dropbox Sign is praised for its stability and reliability, with users reporting minimal technical disruptions and high satisfaction.
Sentiment score
9.2
SignNow is highly rated for stability, with users frequently noting its robust, reliable, and uninterrupted performance without technical issues.
I have not encountered any lagging or downtime since we started using this tool.
Senior Software Engineer at Wells Fargo
I have not seen any downtime or lagging.
Head of Marketing at PwC
Dropbox Sign is very stable, as I have not experienced any lagging or sluggishness.
Accountant at Wells Fargo
Miro Business - Enterprise is 100% stable and does not create any glitches or downtime for the organization.
Director of Operations at EY
SignNow is very stable; I have not experienced any downtime so far.
Senior Software Engineer at Procter & Gamble
 

Room For Improvement

Dropbox Sign needs stronger customer support, seamless integrations, and improvements in encryption, signature handling, and AI-enhanced features.
SignNow could improve multiple signatory fields, API pricing, security, user roles, support, customization, and document sorting features.
Dropbox Sign does not recognize signature fields in PDFs.
Business Development Manager at Honeywell
Dropbox Sign is very cost-effective. Any organization can afford it.
Senior Software Engineer at Wells Fargo
Allow editing of documents that have not been signed by any signer yet.
Account Manager at PwC
SignNow can be improved by having more granular admin roles, permissions, and some strong domain organizational controls.
Application development senior analyst at Accenture
Customer support should be more proactive and reachable.
System Engineer at ManpowerGroup
AI capabilities are increasing day by day, so they could add AI capabilities in retrospectives.
Director of Operations at EY
 

Setup Cost

Dropbox Sign offers affordable, user-friendly e-signature solutions, saving 40-50% costs and 30-45% time, ideal for all users.
SignNow offers competitive pricing with flexible licensing, added branding, no setup fees, and 24/7 support for seamless use.
My experience with pricing, setup cost, and licensing is that the price is very competitive, very affordable, and very cost-effective.
Account Manager at PwC
I find the pricing very affordable and cost-effective for any organization or personal use.
Senior Software Engineer at Wells Fargo
I estimate around forty to fifty percent cost savings.
Head of Marketing at PwC
There is no mandatory setup fee for SignNow.
Application development senior analyst at Accenture
We received a good discount, and the metering and billing experience has been clear and manageable.
Director of Operations at EY
By switching to SignNow, we've reduced some of our SaaS costs.
Senior Software Engineer at a tech vendor with 10,001+ employees
 

Valuable Features

Dropbox Sign offers user-friendly, secure e-signatures and integrations, enhancing efficiency by saving time and reducing costs and environmental impact.
SignNow enhances efficiency and collaboration with signature modifications, remote signing, strong security, and seamless mobile access.
A specific metric I have noticed is that since we started using this tool, we have seen an increase in faster closing of deals and faster e-signed documents, from 40 to 60 percent.
Senior Software Engineer at Wells Fargo
There is cost savings by not having to print paper and use ink, which is very expensive.
Head of Marketing at PwC
We have seen a faster time to contract signature compared to our previous solution, which was DocuSign, achieving a 50% faster contract signature.
Accountant at Wells Fargo
SignNow has positively impacted my organization because these quick things that need manual intervention are faster, and it is helpful due to fast approvals.
Application development senior analyst at Accenture
Efficiency has improved because we do it electronically, and it has really saved us a lot of time.
Senior Software Engineer at a tech vendor with 10,001+ employees
The mobile app helps our team and our clients because especially for our clients, it is very comprehensive and a must-have, especially on their mobile. They are able to send documents on the go or even when remotely working and send them back to us, saving a lot of time.
System Engineer at ManpowerGroup
 

Categories and Ranking

Dropbox Sign
Ranking in eSignature (Electronic Signature)
2nd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
18
Ranking in other categories
No ranking in other categories
SignNow
Ranking in eSignature (Electronic Signature)
5th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the eSignature (Electronic Signature) category, the mindshare of Dropbox Sign is 2.8%, down from 3.1% compared to the previous year. The mindshare of SignNow is 3.6%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature) Mindshare Distribution
ProductMindshare (%)
Dropbox Sign2.8%
SignNow3.6%
Other93.6%
eSignature (Electronic Signature)
 

Featured Reviews

Vincent Gimme - PeerSpot reviewer
Business Development Manager at Honeywell
Digital signatures have cut travel costs and save time while keeping contracts organized
Some of the best features that Dropbox Sign offers include seamless integration with other platforms. It is very cost-effective and easy to use. The features of Dropbox Sign, specifically the pricing, are very competitive and affordable. It provides excellent value for money. It accelerates contract processing and enhances security measures by reducing transaction costs effectively. It helps integrate with other platforms seamlessly, such as Google Drive and Salesforce. This helps to streamline document management processes and ensure contracts are securely saved without a hassle. It is also very easy to use and has straightforward navigation, especially through the intuitive and user-friendly interface. This enhances the overall work efficiency for every employee in my organization and our clients. Dropbox Sign has impacted my organization positively with faster time to contract signature, reduction of paper waste, time saving, and cost reduction. My estimation is that we have been able to save time through elimination of needing to come to our offices to sign documents by 50 to 60%. We have also seen a reduction of errors by 80%. Additionally, we have been able to save a lot of cost, approximately 40 to 50%, especially because there is no traveling back and forth to sign documents. It is also very friendly to the environment as it promotes environmentally-friendly practices by reducing paper usage. Additionally, our e-signatures are easy because they are already available. There is no need to create the same exact signature over and over again. The first e-signature that was created is reusable, especially with the use of templates, which is very helpful. I really appreciate that Dropbox Sign is part of a suite of solutions that are complementary. This is great.
Vopic Mishra - PeerSpot reviewer
Director of Operations at EY
Digital signatures have transformed contract approvals and saved time across our teams
My experience while using SignNow has been five to six years. The mobile app support has been really helpful because they have been really proactive in case we want to reach out to them about any issue. We reach out to them instantly and they quickly give us a solution to our problem or support us 24/7. That has really worked well, especially with our mobile support when we or our clients have concerns with the mobile app. The mobile app has also been really great because it helps our team while working from home or remotely. They are able to open the mobile app and sign documents on the go, promoting collaboration. SignNow has positively impacted my organization. Since we started using SignNow, it has improved the time for signature collection, saving both parties time and reducing client doubts about signing with us. It has improved team collaboration because we all have access to this tool, and NDAs are signed much faster than they used to be. Reusable templates help out a lot.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Construction Company
17%
Outsourcing Company
12%
Individual & Family Service
7%
Construction Company
13%
Financial Services Firm
13%
Comms Service Provider
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise13
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise4
Large Enterprise16
 

Questions from the Community

What is your experience regarding pricing and costs for Dropbox Sign?
My experience with pricing and setup costs has been positive; compared to others, pricing was a key factor for me to use Dropbox Sign, and it is also very handy in the free version.
What needs improvement with Dropbox Sign?
Regarding improvements for Dropbox Sign, I feel it is quite user-friendly, but sometimes I would appreciate it to be even simpler with additional workarounds. For example, I wish Dropbox Sign could...
What is your primary use case for Dropbox Sign?
My main use case for Dropbox Sign is that after every project completion, I need a digital signature so that the automation is approved. I simply send the SOPs or the documents for signatures, and ...
What needs improvement with SignNow?
I wish there was more flexibility in the creation of templates.
What is your primary use case for SignNow?
We use SignNow here mainly to sign internal documents and contracts. Before, it was very tedious and time-wasting because everything was done by email. I had to print, sign, scan, and send it back....
What advice do you have for others considering SignNow?
SignNow comes at a fairly competitive price point.
 

Comparisons

 

Also Known As

HelloSign
No data available
 

Overview

 

Sample Customers

Information Not Available
salesforce, Office 365, Google Aps, SharePoint, MobileIron, Redbooth
Find out what your peers are saying about Dropbox Sign vs. SignNow and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.