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reviewer2144826 - PeerSpot reviewer
Business Analyst at a comms service provider with 201-500 employees
Real User
Apr 6, 2023
Simple, convenient, and allows users to automatically send reminders
Pros and Cons
  • "It was easy to send it around to only the relevant parties."
  • "I'm not sure if this option was available; however, after having the form signed, I had to send it to a third party that would take the form and deals with it. There wasn't an option to have the forms, once signed, to a third party."

What is our primary use case?

I use the solution for very simple things. We use the product in the legal department to do application agreements. I send forms for clients to sign. I created a template and sent it to the client.

How has it helped my organization?

The document could be sent around to everyone to fill in and sign out. We could send contracts to the relevant person's email, and they would get it and sign it. Then, the finalized document would be sent to everyone, which made the process very easy.

What is most valuable?

I was able to get very proficient with the solution. It was easy to use.

It was very convenient that we could just upload a PDF and create some fields where people could fill in the information and save it as a template.

It was easy to send it around to only the relevant parties. 

It was much simpler than sending around physical copies. 

The solution was easy to fill out and move to the proper places. Using it was much more reliable and less prone to errors. 

Since it wasn't handwritten, it was more legible. 

You could automatically send reminders to people to help prompt action and remove the need for follow-up. You could also send reminders manually.

It's quite stable. 

What needs improvement?

I do not recall having any issues with the product.

At the time, when I was building fields to be editable by the recipient, I recall having some issues. However, that was a while ago. I can't recall the exact issue. I simply recall it being slightly difficult. 

I'm not sure if this option was available; however, after having the form signed, I had to send it to a third party that would take the form and deals with it. There wasn't an option to have the forms, once signed, to a third party. Just the parties that had signed would get a final copy. 

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January 2026
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For how long have I used the solution?

I used the solution for a while. I stopped using it. However, I have used it within the last 12 to 18 months. I used it in total for two to three years.

What do I think about the stability of the solution?

The solution was stable and reliable. I never had a failure. 

What do I think about the scalability of the solution?

I did not attempt to scale the solution. 

We had ten to 15 users on the solution. 

How are customer service and support?

I did not deal with technical support.

Which solution did I use previously and why did I switch?

Our client suggested this solution to me, which is why I used it. 

I changed jobs, and I'm no longer using any solution. 

How was the initial setup?

I was not involved in the deployment process. 

The solution did not require any maintenance. Any maintenance needed was likely done by SignNow. 

What was our ROI?

We did witness a very good ROI. It made everything more streamlined. Everyone was happy with it.

What's my experience with pricing, setup cost, and licensing?

This is a SaaS product. We did have to pay a fee in order to use it. 

My understanding is the price was not the least expensive; however, for a medium-sized company, it was affordable. 

What other advice do I have?

I was an end-user.

I'd recommend the solution. People should try it. It would probably help reduce workloads.

I would rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tin Bùi - PeerSpot reviewer
Senior software engineer at a financial services firm with 201-500 employees
Real User
Mar 29, 2023
A stable cloud-based electronic signature solution that works well
Pros and Cons
  • "I like that it works well for my company. I will not be switching to another solution. I don't have any complaints."
  • "In the next release, I would like more protection. Security is of the highest importance for our company."

What is our primary use case?

We use SignNow to get signatures on contracts.

What is most valuable?

I like that it works well for my company. I will not be switching to another solution. I don't have any complaints.

What needs improvement?

In the next release, I would like more protection. Security is of the highest importance for our company.

For how long have I used the solution?

I have been using SignNow for about a year. We sign contracts with this application.

What do I think about the stability of the solution?

SignNow is a stable solution.

On a scale from one to ten, I would give stability a ten.

What do I think about the scalability of the solution?

I don't know about scalability, but we have over 100 users.

How was the initial setup?

The initial setup is straightforward. You can download it from the App Store. Our clients can click the link on an email, which connects them directly to the document, and we both get what we want.

What other advice do I have?

I would recommend SignNow to potential users. 

On a scale from one to ten, I would give SignNow an eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: January 2026
Buyer's Guide
Download our free SignNow Report and get advice and tips from experienced pros sharing their opinions.