Radware Cloud WAF Service Reviews

Radware Cloud WAF Service provides significant ROI by reducing time spent on management, improving operational efficiency, and enhancing security. Users report decreased costs due to automation, reduced false positives, and successful defense against DDoS attacks. Some benefit financially through fraud reduction, while others save on capital and operational expenses. The increased uptime and reliability lead to customer satisfaction and brand reputation, with the ROI ranging from 10% to 60% according to some users.

Radware Cloud WAF Service pricing is positioned in a mid-range bracket, offering competitive rates compared to F5 and Akamai. It uses a modular pricing model with additional costs for options like DDoS and bot protection. Pricing depends on traffic and transaction volume. Enterprises note that while not cheap, the service offers value, especially when opting for bundles. Organizations negotiating effectively can secure favorable deals, though smaller customers may find prices less competitive.

• "I am not directly involved in pricing and setup cost discussions, but it seems that Radware offers a more cost-effective solution compared to F5. It is considered a good value for our budget."
• "The pricing is fair."
• "Radware Cloud WAF Service falls within a mid-range price bracket compared to other web application firewall solutions."

Radware Cloud WAF Service is primarily used for protecting various applications from DDoS attacks and monitoring traffic. Organizations use it for securing external-facing sites, public applications, and web portals against threats like SQL injections and bot traffic. It integrates with infrastructures like AWS and Azure, providing layer 7 security and centralized control. Users employ it to manage application and network security, ensuring high availability and reducing resource exhaustion.

Radware Cloud WAF Service support is praised for responsiveness, expertise, and adequate issue resolution. Most users report timely responses, highlighting a ticket system complemented by direct communication. While extended support enhances response times, some notice delays in low-priority cases. Users value the SLA, with many recommending premium support for faster assistance. They appreciate the technical team's collaborative problem-solving approach. Response times for API-related tasks could improve. Overall, users rate support highly but note some areas for enhancement.

Users found Radware Cloud WAF Service's initial setup to be straightforward, often requiring minimal changes on their side. Timelines varied from 30 minutes to a few weeks depending on organization size and complexity. Assistance from Radware specialists was frequently mentioned as helpful. While some minor DNS and logging challenges arose, overall integration was seamless, requiring little maintenance. Users appreciated the ease of deployment and the support received during the process.

Radware Cloud WAF Service is frequently rated highly for scalability. Users mention efficient scaling during high-traffic events without requiring manual intervention. They highlight its capacity to accommodate numerous applications and the ability to expand resources easily. Many customers express confidence in its ability to handle growing needs, with some stating it can manage significant traffic and filtered DDoS attacks smoothly. Feedback consistently notes the possibility to add licenses or increase bandwidth as required.

Radware Cloud WAF Service demonstrates high levels of stability, with users highlighting consistent performance and few outages. Several users noted only one or two interruptions over several years, with rapid resolution provided by the support team. Despite initial instability for some, stability improved significantly, leading to satisfaction. Reports of occasional lag were minimal and typically resolved quickly. Many rated the stability between eight and ten out of ten, praising its reliability and effective performance.