Radware Cloud WAF Service Reviews

For all of our Israel posts, Radware Cloud WAF Service is the Web Application Firewall we replaced F5 with. We were searching for something with good service and cloud-based support, as I have a lot of websites in the cloud. It gives me more than I expected.

I really like the services. When I have attacks, Radware contacts me before I'm even aware there's a problem. They recognize if there's an attack from a certain country and ask if I want to block it. They provide all the necessary information, and there's always someone to talk to. They block every attack, and the team has the perfect protection for me. The solution helps reduce false positives by 30%, thanks to good implementation and exclusions. It gives me a lot of time because I don't need to manage it; Radware manages everything for me. I am very satisfied with the prevention from zero-day attacks, and Radware Bot Manager helps with bot traffic detection. They provide excellent compliance support. I highly recommend this product to others because I'm satisfied with the mitigation and proactive protection.

I would like to see an improvement in the twenty-four-seven support service.

More than seven years.

The stability is excellent, and I would rate it ten out of ten.

Scalability is also excellent, with a rating of ten out of ten.

The customer service and support are very good, and I would rate them ten out of ten.

Positive

I replaced F5 with Radware Cloud WAF Service because I needed something with good service on the cloud. The previous solution was not meeting my expectations.

The onboarding with the Radware team was good. They handled implementation and set up exclusions well to reduce false positives.

Radware Cloud WAF Service saves a lot of time for my employees since they no longer need to manage it directly. The solution manages everything, allowing my employees to focus on other applications.

The pricing is not cheap; it is expensive, but it is effective.

I highly recommend Radware Cloud WAF Service to others. I have recommended it to my colleagues in other companies, and they have also been satisfied with it. It's a very good product with excellent support and minimal false positives. Overall, it delivers everything required for protection. I would rate the overall solution ten out of ten.

Public Cloud

Other

We mainly use Radware Cloud WAF Service for DDoS protection. This includes protecting against DDoS attacks. We know if there is an issue, we can quickly set up a call with the Radware team.

Radware Cloud WAF Service has significantly improved our organization's time of protection and detection capabilities. The support provided by Radware is quick and efficient. We have updated our solution on many occasions, and the design of our network has changed, largely due to Radware providing us with solutions.

The most valuable feature is Radware's ability to quickly detect attacks, even though it doesn't always meet the quicker threshold. We can set up a call with the Radware team if needed. Another crucial aspect is the support we receive from Radware, which is very quick and efficient.

Some of the tools are a bit difficult to navigate, and the user interface could be more user-friendly. It is not the cheapest solution, so cost is something to consider.

I started using Radware Cloud WAF Service when I joined the company about a year and a half ago.

I have never come across downtime, bugs, or glitches when working with Radware Cloud WAF Service. From that point of view, it maintains a very stable operation.

Anytime we've had any issues, Radware has provided us a solution, indicating its high scalability.

I would rate Radware support a nine out of ten. They are always available to help us, which is invaluable in our line of work.

Positive

I wouldn't be able to give a number, but Radware Cloud WAF does save time for our staff due to the automation and excellent detection, which is invaluable.

I would rate the cost around seven out of ten. Radware provides many different options, but it may not be affordable for companies that aren't large.

The automatic detection from Radware Cloud WAF is invaluable, and the support is outstanding. I would rate the overall solution a nine out of ten, with the only issue being the user interface. The overall product rating is nine out of ten.

Hybrid Cloud

Other

We use Radware Cloud WAF Service primarily for monitoring purposes within our organization.

I like the security features when looking at the dashboard where I can see a lot of attacks that are rejected and blocked. It's one of the best features, and I approve of this solution. Radware Cloud WAF Service ensures our systems are stable, running smoothly, and blocking all attacks effectively.

There should be more customization options for the dashboard, as it is currently fixed and cannot be modified. Additionally, the API is limited to data retrieval and does not support programmatic modifications. It would be beneficial if we could perform POST requests and integrate our applications more effectively.

I have been using Radware Cloud WAF Service for five months.

I rate the stability of Radware Cloud WAF Service as nine out of ten. There have been no issues with downtime, bugs, or glitches.

The scalability of Radware Cloud WAF Service is very good, and I would rate it nine out of ten in terms of handling the capacity and volume.

I would rate the technical support from Radware as a nine out of ten.

Positive

We previously used Imperva but switched to Radware Cloud WAF Service primarily due to pricing. Both products are top-ranking solutions, but Radware is cheaper.

The initial setup of Radware Cloud WAF Service was easy.

We received support from Radware, which made the implementation process easy.

The ROI for Radware Cloud WAF Service is prominent as it is twenty percent more cost-effective compared to Imperva.

When comparing the pricing of Radware Cloud WAF Service, I would rate it as seven out of ten, with one being cheap and ten being expensive.

Yes, we switched from Imperva to Radware Cloud WAF Service.

Overall, I would rate Radware Cloud WAF Service as eight out of ten. The areas for improvement include customization and API functionality. I would recommend Radware Cloud WAF Service because it is a good solution, and we are satisfied with the benefits it offers.

Public Cloud

Other

We use Radware Cloud WAF Service for cloud web application firewall (WAF) functionality. It serves as our platform for overseeing 17 applications currently. Additionally, we use the API Discovery feature for applications with exposed endpoints, integrating protection and maintaining security. We also utilize Radware's Bot Manager for managing incoming bot traffic.

Radware Cloud WAF Service effectively blocks unknown threats and attacks, providing strong security with a low false-positive rate. With the Radware Cloud WAF Service, we have not faced any incidents in six years. The automated analytics module is quite effective in tracking events related to attacks, IP addresses, and countries. API Discovery is also highly valuable, enabling us to protect our applications with end-to-end API protection, while also reducing overhead costs.

Radware could improve technical support by resolving cases in fewer days. This would enhance the overall experience with the product.

We have been using Radware Cloud WAF Service for approximately six years.

The stability of Radware Cloud WAF Service is excellent, and I would rate it as a ten.

For scalability, I would rate Radware Cloud WAF Service as a ten, showing it is highly scalable.

The customer service is exceptional and would be rated as a ten, although there is room for improvement in response times.

Positive

We compared Radware to F5 and Cloud Flare. Ultimately, we chose Radware for its pricing, technology, skills, and features that align well with our institution.

We have seen a return on investment of about thirty percent, allowing us to save time, money, and resources.

The pricing is average in terms of cost efficiency.

We compared Radware with F5 and Cloud Flare.

I recommend Radware Cloud WAF Service to others. The overall rating I give the solution is ten.

Public Cloud

Other

The primary use case for Radware Cloud WAF Service is DDoS protection and web application firewalls. My clients use it for these purposes as they want to be protected by a web application firewall against attacks on their websites.

The most valuable features of Radware Cloud WAF Service include its automation and learning capabilities for protection, as well as its superior bot mitigation. The precise negative security on the web application firewall is also noteworthy. Additionally, the onboarding process is smooth, allowing customers the unique ability to use the web application firewall on the cloud.

Radware needs to improve the certificate renewal process for customers who want to be secured with HTTPS. Some other web application firewalls have a mechanism that allows automatic certificate uploads, which Radware could adopt. 

Also, improvements could be made to be more precise on the negative security perspective.

I have been using Radware Cloud WAF Service for about two years.

Radware Cloud WAF Service is very stable, with no experienced downtime on Radware's part. I give it a stability rating of eight out of ten.

Radware Cloud WAF Service is quite scalable, with a rating of eight out of ten.

The technical support for Radware Cloud WAF Service is excellent. They are knowledgeable, speak the technical language, respond quickly, and work collaboratively to overcome challenges. I rate the customer service nine out of ten.

Positive

The initial setup is straightforward, involving adding an A record in the customer's infrastructure and ensuring the right certificate is in place.

Radware Cloud WAF Service pricing falls on the pricier side with a rating of seven out of ten. It may not have helped reduce the total cost of ownership.

I evaluated other solutions like Incapsula, Impreva, and F5 before choosing Radware.

I advise conducting a POC to ensure that Radware Cloud WAF Service meets specific needs in terms of maintenance and understanding. It takes complex tasks, like web application firewall functions, and simplifies them for customer ease. 

I rate the overall solution eight to eight and a half out of ten.

We use Radware Cloud WAF Service to monitor and protect against data packet applications from websites and web applications.

Radware Cloud WAF Service excels at blocking unknown threats and attacks. It achieves this by providing real-time threat monitoring and reporting across all devices and platforms within our network regardless of the system we're using.

Cloud WAF's automated analytics simplify the process of identifying anomalies in network traffic. This is achieved by analyzing events and correlating them with captured data packets. The WAF can capture data at all seven layers of the OSI model, ensuring comprehensive network flow analysis.

Cloud WAF provides effective end-to-end protection for APIs.

Using the API discovery feature is easy.

The CDN Service works together with its Cloud WAF to secure our applications. Since most threats target the application layer, we leverage the Radware API to monitor activity and receive reports for further analysis and protection. Using Radware CDN Service, and Cloud WAF together is easy.

It offers a comprehensive range of benefits. It provides detailed reporting on network security, allowing us to monitor traffic across all routes. The WAF can then identify and block malicious activity within shared traffic, forwarding only clean traffic to our organization. This proactive approach effectively defines and protects our systems from harmful attacks.

Cloud WAF has helped reduce the number of false positives we receive through fine-tuning by 90 percent.

Radware Cloud WAF is a Cloud platform, so it allows for easy integration with other systems in our environment.

It has helped free up around 60 percent of the time for our IT team to focus on other projects and has helped reduce our total cost of ownership.

The benefits of Radware Cloud WAF Service became readily apparent soon after implementation. We experienced this firsthand through the prompt support we received and the solutions provided to address our most critical security threats.

The most valuable feature is the monitoring dashboard that we access through the portal.

The Cloud Portal has room for improvement.

I have been using Radware Cloud WAF Service for around five years.

I would rate the stability of Radware Cloud WAF Service ten out of ten.

I would rate the scalability of Radware Cloud WAF Service nine out of ten.

Our experience with Radware support has been positive. Our partnership with them grants us access to privileged customer tools and the customer community. This allows us to utilize valuable resources such as blogs and troubleshooting guides, ensuring we can effectively address any issues that may arise.

Positive

The implementation took three years to complete and we had three people involved.

We have seen around a 60 percent return on investment from Radware Cloud WAF Service.

Radware Cloud WAF Service falls within a mid-range price bracket compared to other web application firewall solutions.

I would rate Radware Cloud WAF Service ten out of ten.

We have around 500 customers utilizing the Radware Cloud WAF Service.

Radware provides a sufficient product that doesn't require maintenance from our end.

For comprehensive cloud and load balancing protection, I highly recommend Radware Cloud WAF Service to all organizations.

Hybrid Cloud

We provide our clients with Cloud WAF Service, which enables us to detect and report web shell attacks against their servers. 

The main benefit is that all traffic is shifted by the cloud service, which exists outside the customer's infrastructure. It's highly efficient. Many customers have problems inside the infrastructure that must be efficiently detected. With Cloud WAF we can notify our client when an attack is outside and detect when a web shell script is already running on the server. This information helps the client understand what's happening with the web shell.

We've reduced many false positives using Cloud WAF Service. The learning period is helpful. Radware sends a policy with a lot of information that helps the customer observe and design their policies to eliminate false positives.

Cloud WAF saves us a lot of time because we face many strong attacks. It helps us modify the back end and implement some policies to prevent more attacks.

The best feature is the SQL injection signatures, and another is the DDoS protection. Radware is more efficient than other solutions. It handles unknown threats very well. We face many bad requests with malware that are expensive to remedy. Radware's service center in the cloud helps a lot. 

Radware's bot manager can be improved because it's very complicated to implement for apps. Radware could also add alerts by WhatsApp or Telegram. It only sends notifications via email or SMS.

We have had issues with Cloud WAF one or two times, but the service works fine most of the time.

Cloud WAF scales very well. 

I rate Radware support nine out of 10. They have a simple platform for opening tickets, and they respond quickly. 

Our previous solution was hard to install, but Cloud WAF is straightforward because it's cloud-based. You add the certificate for the business and point it to the IP. Deployment is very fast. It takes 30 minutes to an hour.  Cloud WAF requires some maintenance when a customer changes their website or programs. We need to adjust the policies.

I rate Radware Cloud WAF Service eight out of 10. It is the best solution for stopping DDoS attacks. 

We are a data center company that hosts a variety of applications for our customers. We use these applications for two purposes: internal protection and external customer protection. Currently, all of our internal applications are hosted on the cloud and are safeguarded by the Cloud WAF service. Our customers also use the Cloud WAF service to protect their applications from external threats. 

We aim to provide our customers with 99.99 percent infrastructure availability and 99.95 percent service uptime. When we guarantee availability and security, we must ensure we have the strongest security measures in your environment. That is the highest priority for the company.

We've deployed Radware for various applications in our environment. We have also successfully used it in heterogeneous customer environments without any issues. We have some internet-facing applications like SAP and Oracle. Our company has custom Java-based and .NET-based applications. The clients' ERP environments may also be vulnerable because they are the company's heart. We deploy and host many ERP environments and protect them against external attacks.

Radware Cloud WAF Service's ability to block unknown threats and attacks is useful. Radware Cloud WAF Service's best feature is its ability to protect against and log a wide range of unknown threats as part of its offerings.

I can confidently say that Radware Cloud WAF Service serves as a comprehensive solution for both our current and prospective customers, generating revenue for us. This service guarantees high uptime and availability of all our business applications while reducing overall operational complexity.

Automated event analytics are effective. We have automated event monitoring, which provides us with excellent analytical dashboards that help us identify any issues. These dashboards report, track, monitor, and ultimately resolve the issues. Therefore, the mitigation process is highly effective when utilizing these analytical dashboards.

We implemented API protection as a security measure, which includes an API discovery feature. This feature helps protect APIs from attacks, making it a valuable aspect of Radware Cloud WAF Service.

The API discovery feature provides outstanding end-to-end API protection. APIs play a crucial role in applications, often requiring extensive investigation. Having automated discovery and protection against external threats makes this feature even more exceptional.

API discovery is a user-friendly feature that comes with an automated algorithm. The algorithm detects APIs and generates tailored security policies to identify and log any real-time API FOCA attacks. This makes it an outstanding feature. Additionally, Radware repair protection can access the automated algorithm to discover APIs and create personalized security policies that can detect and prevent API worker attacks in real-time.

The API discovery aided in the reduction of our overhead costs by around 20 percent. The APIs are protected in real-time, which enabled us to decrease operational complexity and costs significantly.

We provide data center services and offer both public and private cloud options to our customers. Our Radware Cloud WAF Service provides comprehensive protection against bots and APIs, safeguarding all the Internet-facing applications hosted on our platform. As a result of implementing this service, our organization has greatly benefited.

The Radware Cloud WAF Service has been instrumental in reducing our false positives by nearly 25 percent. This is due to its comprehensive API protection and bot offerings, which have reduced operational complexity. 

The cost of managing the overall solution decreased because we now require fewer personnel. With the tool's significant automation and numerous analytic dashboards, customers now feel more comfortable and have greater peace of mind than before.

I would rate the integration of Radware Cloud WAF Service a nine out of ten. This solution has user-friendly integration algorithms and features that make it easy to integrate with other applications. Once we become familiar with the product, the interfaces are straightforward to use. The software has an API, which enables different applications to communicate with each other, making it the best part of the solution. Therefore, API protection is included in the software, allowing applications to interact with each other seamlessly. Consequently, customers can feel more confident when using Radware Cloud WAF Service.

Radware Cloud WAF Service reduced the effort of our IT team, therefore, freeing up their time for other projects.

Radware Cloud WAF Service helped reduce our TCO because we can now offer this service to our customers. This has resulted in generating additional revenue, contributing to the overall cost savings.

After three months of implementing the Radware Cloud WAF Service and selecting the product, we began to see time to value.

We have recently upgraded our cloud WAF to Radware Cloud WAF Service to include WAF and ADA protection, as well as watch management and Layer 7. What makes this a comprehensive offering from Radware is that it combines WAF, ADA, bot management, and API protection, which is not currently available from any other provider in the market. The most valuable aspect of our service is its ability to safeguard applications from external threats, including the API. This sets the solution apart from other web operators in the market.

The lower-level technical team at Radware could improve their approach to problem-solving as they are sometimes very slow. While the higher management is highly active and supportive, the lower management and staff may take longer to provide support, leading to delays. Proactively improving their response time could enhance their overall performance. Otherwise, customers may need to escalate issues to the higher-ups, which could be avoided.

I have been using Radware Cloud WAF Service for over three years.

Radware Cloud WAF Service is stable. We have not had any performance issues.

I give Radware Cloud WAF Service a nine out of ten for scalability.

Radware Cloud WAF is a cloud-based solution, so it's scalable. We have a 5GB contract and can always increase. If it had been on-premises, Radware would be a less-scalable solution. We can easily add capacity if needed.

We have Radware's ERT premium support which is great.

We signed the highest-level SLA with Radware called ERT Premium Services, which guarantees a five-minute response from Radware 24/7. Radware India also provides support. We call management if we have an issue, and they take care of it. Radware also has an excellent knowledge base and community forums.

A few months ago, we had an attack at night and needed immediate support. I called the director of Radware India, and he immediately lined up the entire support team within a few minutes. They resolved the issue as soon as the ticket entered their system. In five minutes, we got support from the most senior employee of Radware India. When we were implementing the Radware DDoS, the management maintained communication with us and helped us get started fast.

It was the same with the Radware load balancer. We subscribed to the new load balancers, which we needed to provide additional capacity for our company over the next five years, and management was there to guide us in the right direction.

Positive

Compared to previous solutions, Radware Cloud WAF Service is a reliable product, especially when combined with senior management support. If we obtain both, such as contacting the senior manager, the Managing Director of Redwood in India, we can expect a response in a matter of minutes. This is the service's greatest advantage.

The initial setup was straightforward because we had the help of the Radware specialists. The implementation strategy involved conducting a brief proof of concept for a few applications within the entire solution. Once the POC was successful, we proceeded to deploy it in the test environment. After testing, we moved it to production within three months.

Our L1, L2, and L3 support, with the assistance of Radware, completed the deployment in five weeks on the back end.

Radware Cloud WAF Service is deployed in the cloud for internal applications hosted on Yotta, as well as for customers who chose to use this service.

The entire deployment took around six weeks, from the planning stage to the final rollout. We deployed the architecture, created the MSSP, configured the links, and created the domain names. We developed the implementation strategy with Radware and its partner. We first deployed the solution for approximately 20 or so internal applications. In phase two, we opened the solution up to customers.

After deployment, Radware WAF doesn't require much maintenance aside from updates and periodic maintenance windows on the vendor side.

Radware's partner helped with the implementation.

We experienced a positive return on investment of up to 50 percent, due to our ability to reduce false positives. This led to a significant decrease in the effort required to manage the solution and a reduction in the overall cost of ownership. Additionally, the solution generated revenue from customers as we can now identify and address external threats to their environment. As a result, we also receive renewals. This is the most significant benefit of the solution.

When compared to Akamai and F5, Radware's pricing and licensing are highly competitive. In fact, Radware offers the best price along with excellent licensing pricing. Moreover, we received ERP premium support as a part of the package, which would otherwise be a service that incurs a high cost.

We conducted an evaluation of F5 Advanced WAF and Akamai Web Application Protector, both of which performed well. However, the standout feature was Radware's five-minute SLA on their premium ERT support. This evaluation considers three factors: the product, the SLA, and the management support. Radware offers the highest level of ERP payment support with a response time of five minutes. Additionally, if any issues arise, we have the option to escalate to Radware's senior management, and we can expect a response from Radware's MD within a few minutes. When considering the product, SLA, and management support as a whole, we believe that Radware Cloud WAF Service is the best option.

I give Radware Cloud WAF Service a nine out of ten.

As of now, we have not had to maintain the solution.

I recommend Radware Cloud WAF Service for any organization which wants to be free from external threats.

A year ago, people were only talking about the WAF application firewall. Today, we refer to WAAP, which provides increased protection against threats and vulnerabilities. Radware came out with this innovative offering called WAAP, including, WAF, API and bot protection, and DDoS. This is an innovative solution. If you want peace of mind, Cloud WAF is a one-stop shop for your security needs. Radware WAAP is a comprehensive security solution.

Public Cloud

Other