The best features of Radware Cloud WAF Service that I prefer most include the bot protection. Its deployment was very smooth and flexible when I started deploying it. The reporting and visibility feature of the Bot Manager are noteworthy, as the dashboard gives clear insight into the traffic, activity, and block threats. The AI threat intelligence feature is quite impressive.
In terms of blocking unknown threats and attacks, I assess Radware Cloud WAF Service as quite impressive; if I have to rate it out of 10, I would rate it eight and a half.
The automated analytics for looking at events with Radware Cloud WAF Service is generally fine, and whenever we use it, it gives almost perfect results.
In API protection with Radware Cloud WAF Service, we have multiple applications that we are using currently, and whenever there is any threat related to an API, it helps us provide detailed insight. Additionally, whenever there is unusual API traffic, it helps us monitor and detect threats.
In Radware Cloud WAF Service, the areas that have room for improvement include customization and personalized integration, as we faced multiple issues with those aspects during our deployment.
I have been using Radware Cloud WAF Service for approximately one and a half years.
Regarding stability, I can say that in the last one and a half years, I haven't seen any downtime, so I would rate that 10 out of 10.
In terms of scalability, it's also a 10 out of 10 because we are using Radware Cloud WAF Service for more than 60,000 employees in our organization, and it works perfectly fine.
I would rate Radware support nine out of 10; it's perfectly fine, and an engineer is available all the time, resolving our issues in a timely manner.
When I compare Radware Cloud WAF Service with other WAF software, we used to use different WAF software before Radware, and now we've switched to Radware. There are multiple benefits, such as cost, efficiency, threat intelligence, and multiple features, so Radware is quite impressive compared to other WAF solutions.
Regarding overhead costs, we used a different solution before Radware, so it's not quite expensive, but it is moderately expensive. Radware Cloud WAF Service does the job in a cost-effective way as.
The other WAF solutions I am referring to include Akamai and F5.
In terms of false positives, Radware Cloud WAF Service helps reduce them to around 30 to 35%. Cloud WAF saves me time; before, there were multiple false positive incidents that used to create too much workload for an analyst, and now we can say it has improved efficiency by 10 to 12% on average.
Radware Cloud WAF Service integrates seamlessly with other applications and solutions, although we faced difficulties with two or three vendors; other than that, it was perfectly smooth.
Radware Cloud WAF Service's ability to protect against zero-day attacks is very good; the threat intelligence feature is excellent in the WAF. It helps us protect against zero-day threats significantly, and whenever a zero-day occurs, it notifies us as early as possible, helping us get it resolved.
I find the combination of negative and behavioral-based positive security models highly important, and if I were to rate it on a scale of 10, I would rate it as eight and a half to nine.
We have Radware Cloud WAF Service deployed on firewalls, such as an MSPL entire network, and even though we use the Source Blocking feature, I cannot say we fully utilize it. With the Source Blocking feature, the automated, proactive, and holistic approach based on cross-module correlation is working perfectly fine.
I use Radware Bot Manager. With Bot Manager, I haven't discovered anything new in terms of incoming bot traffic, but it helps us identify bot traffic and real traffic. Radware helps to distinguish between the two, improving things such as blocking the IPs or managing the traffic, ensuring that genuine service is available and easily accessible for real users.
Radware Bot Manager helps with compliance significantly; for instance, whenever there's a web application, it identifies bot traffic and genuine traffic, allowing us to block the bot traffic so that services for genuine users are more available. In Radware Cloud WAF Service, the real-time BLA detection and mitigation help us in a very effective way by saving time and making the solution efficient.
I use the Web DDoS for HTTP L7, and it helps us very much; it helps distinguish between malicious and genuine traffic. Approximately, there are multiple users for Cloud WAF; our organization contains a total of 60,000 to 65,000 employees who use the WAF, along with customer-facing sites that also use the service. The solution requires maintenance according to our policy, such as managing the blocking list and related tasks.
I would definitely recommend Radware Cloud WAF Service to other users because it features multiple tools that help reduce workload and manage bot traffic. Additionally, it assists in mitigating zero-day threats and notifying us further, providing numerous solutions to customer problems. Overall, I would rate the solution from 1 to 10 as eight and a half to nine.