Parallels Access vs Zoho Assist comparison

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Parallels Logo
2,325 views|2,012 comparisons
100% willing to recommend
Zoho Logo
326 views|70 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Parallels Access and Zoho Assist based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Parallels Access vs. Zoho Assist Report (Updated: May 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's great that the total deployment can happen completely remotely.""Parallels Access gives me full access and control of the computer, and I can do anything I want remotely.""It's got a very easy-to-use interface.""Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system.""We don't have problems with stability. Everything is good."

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"Screen monitoring and screen sharing, as well as screen remote control, are all very useful features.""It is a scalable solution. ""Technical support is easy to reach."

More Zoho Assist Pros →

Cons
"They could improve the reporting.""When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work.""The solution may not scale well for enterprises.""One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers.""There is room for improvement in the pricing policy. The price point is pretty aggressive."

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"They do have some glitches in the microphone and speaker, especially during remote access.""It could be integrated with IT management tools.""Support could be more knowledgeable."

More Zoho Assist Cons →

Pricing and Cost Advice
  • "The licensing costs are about $100 per user."
  • More Parallels Access Pricing and Cost Advice →

  • "Its scalability depends on the business model we purchase."
  • More Zoho Assist Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Parallels Access gives me full access and control of the computer, and I can do anything I want remotely.
    Top Answer:It's around $125 per user per year. It is a one-time charge for installation and implementation, which is a small cost we charge to our customers. However, it's not from our solution side. Basically… more »
    Top Answer:When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work. I'd have to turn on the Bluetooth a lot of times and transfer it that… more »
    Top Answer:The pricing is very cheap. It is very reasonable compared to other applications while being just as flexible and compatible.
    Top Answer:They should provide a live version of the solution to our remote agents. Also, there could be integration with IT management tools. It would be helpful for us in PC management, software management… more »
    Ranking
    12th
    out of 59 in Remote Access
    Views
    2,325
    Comparisons
    2,012
    Reviews
    3
    Average Words per Review
    434
    Rating
    8.7
    22nd
    out of 59 in Remote Access
    Views
    326
    Comparisons
    70
    Reviews
    3
    Average Words per Review
    404
    Rating
    8.7
    Comparisons
    Learn More
    Overview
    Parallels Access is a fast, simple, and reliable remote access software that allows you to connect to your computer from anywhere. Parallels Access can access all your applications, files, and computers.

    Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.

    Sample Customers
    Gilt Groupe K.K.
    Hitachi, Metropolitan Washington Council of Governments, United Nations Foundation, element
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company14%
    Comms Service Provider10%
    Educational Organization9%
    University9%
    VISITORS READING REVIEWS
    Educational Organization88%
    Government2%
    Real Estate/Law Firm2%
    Financial Services Firm2%
    Company Size
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise20%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise87%
    Large Enterprise9%
    Buyer's Guide
    Parallels Access vs. Zoho Assist
    May 2024
    Find out what your peers are saying about Parallels Access vs. Zoho Assist and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    Parallels Access is ranked 12th in Remote Access with 5 reviews while Zoho Assist is ranked 22nd in Remote Access with 3 reviews. Parallels Access is rated 8.8, while Zoho Assist is rated 8.6. The top reviewer of Parallels Access writes "Allows users to access and operate their computers remotely". On the other hand, the top reviewer of Zoho Assist writes "Secure, reliable, and great for remote access". Parallels Access is most compared with Microsoft Remote Desktop Services, TeamViewer, Splashtop Remote Support, VNC Connect and LogMeIn Pro, whereas Zoho Assist is most compared with . See our Parallels Access vs. Zoho Assist report.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.