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Parallels Access vs TeamViewer Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
304
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Parallels Access
Ranking in Remote Access
12th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
TeamViewer Business
Ranking in Remote Access
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
88
Ranking in other categories
Virtual Meetings (6th)
 

Mindshare comparison

As of November 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.6%, up from 9.4% compared to the previous year. The mindshare of Parallels Access is 2.1%, down from 2.6% compared to the previous year. The mindshare of TeamViewer Business is 11.0%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.6%
TeamViewer Business11.0%
Parallels Access2.1%
Other77.3%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Binish Parikh - PeerSpot reviewer
Easy-to-deploy and good for small as well as large setups
There is room for improvement in the pricing policy. The price point is pretty aggressive. Since it is not very resource hungry, it doesn't require dedicated servers like high-end solutions do, so it's easier for customers to integrate it into their own solutions. In future releases, maybe more support for Macs and Unix so that customers with setups on those platforms can also benefit from the solutions.
GouravSuri - PeerSpot reviewer
Easy to use and offers a good UI to users
In terms of the product's security features, the solution allows you to have team meetings, and you can also use it for remote access and screen-sharing capabilities. TeamViewer is typically like any other team collaboration software. I recommend the product to others since it is a good product for collaboration purposes. There are no connectivity challenges associated with the product. In terms of benefits, I would say that it is a good tool for collaboration, productivity, and virtual work as it saves a lot of commute time for the employees. I rate the tool a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune significantly simplifies application deployment, mobile application management, and policy enforcement, such as restricting user access to specific applications, thereby enhancing overall environment security."
"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"Maturity makes it a stable product."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"Microsoft Intune is reliable, scalable, and user-friendly."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"We don't have problems with stability. Everything is good."
"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"It's great that the total deployment can happen completely remotely."
"It's got a very easy-to-use interface."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"It is a scalable product."
"Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer."
"The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having."
"The implementation is quite straightforward."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"I recommend it as a solution for remote disk users."
"The most important feature of TeamViewer is its ease of use."
"From my perspective, the most important is the login."
 

Cons

"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."
"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."
"Intune should support platforms other than Windows. We have encountered several limitations, especially when handling iOS devices."
"The configuration could be better by consolidating options and making it simpler."
"The granular support for other device types in Microsoft Intune could be improved."
"I, as such, do not have any specific inputs or needs. However, there is always room for improvement when it comes to scalability."
"I am not involved in the day-to-day with Intune, but we have gone with a different product for updating mobile device software. We do not integrate many of our mobile devices that are not Microsoft-based devices, such as Dell laptops, with Intune."
"For autopilot, there should be more granularity on the settings that they offer at this stage."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
"They could improve the reporting."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"The solution may not scale well for enterprises."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."
"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."
"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"TeamViewer could improve by having support for other operating systems, such as Linux."
"The file transfer functionality crashes sometimes."
 

Pricing and Cost Advice

"Microsoft Intune is available for individual purchase at a low per-device cost."
"The price for Intune is fair."
"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."
"The Intune license model is costly."
"There is a license needed to use the solution and we are on an annual license."
"The price is very reasonable."
"The licensing costs we leave up to the customer and these vary from one to another."
"The licensing costs are about $100 per user."
"TeamViewer is $600 or $700 per port per year..."
"We're using the free version. We do not pay any licensing fees."
"We have a permanent license and the price is reasonable."
"The version of the solution we are using is free."
"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."
"The price of the license could be less expensive."
"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."
"I used the free version of TeamViewer."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
University
12%
Comms Service Provider
10%
Computer Software Company
8%
Government
7%
Computer Software Company
12%
Manufacturing Company
11%
Comms Service Provider
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
No data available
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise29
Large Enterprise27
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Parallels Access?
Parallels Access gives me full access and control of the computer, and I can do anything I want remotely.
What needs improvement with Parallels Access?
When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't ...
What is your primary use case for Parallels Access?
Parallels Access is an amazing product and a total game changer. The solution allows me to access and operate my comp...
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their u...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Gilt Groupe K.K.
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Parallels Access vs. TeamViewer Business and other solutions. Updated: September 2025.
873,003 professionals have used our research since 2012.