Parallels Access vs TeamViewer comparison

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Parallels Logo
2,407 views|2,095 comparisons
100% willing to recommend
TeamViewer Logo
10,775 views|8,938 comparisons
91% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Parallels Access and TeamViewer based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Parallels Access vs. TeamViewer Report (Updated: March 2024).
767,995 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's great that the total deployment can happen completely remotely.""We don't have problems with stability. Everything is good.""Parallels Access gives me full access and control of the computer, and I can do anything I want remotely.""Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system.""It's got a very easy-to-use interface."

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"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things.""The product allows easy access to any system in case of any issues.""This solution is straightforward to use.""The most valuable features of I use TeamViewer are the ease of access and frequent updates.""The product and platform work well. That is why I have stay with them so long. The stability has typically been good.""TeamViewer is fast and easy to manipulate.""I recommend it as a solution for remote disk users.""The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."

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Cons
"There is room for improvement in the pricing policy. The price point is pretty aggressive.""When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work.""The solution may not scale well for enterprises.""One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers.""They could improve the reporting."

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"TeamViewer is expensive, and you get a limited number of connections for your money.""The performance could always be better.""Sometimes it lags.""I'm not sure if they provide good quality audio alongside screensharing.""There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication.""Voice communication and screen communication or face-to-face communication could be improved.""I would like to see TeamViewer support multiple platforms.""If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."

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Pricing and Cost Advice
  • "The licensing costs are about $100 per user."
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  • "TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."
  • "The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
  • "It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."
  • "TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."
  • "...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."
  • "It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."
  • "TeamViewer is $600 or $700 per port per year..."
  • "The cost is in the thousands of dollars per year."
  • More TeamViewer Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system.
    Top Answer:It's around $125 per user per year. It is a one-time charge for installation and implementation, which is a small cost we charge to our customers. However, it's not from our solution side. Basically… more »
    Top Answer:There is room for improvement in the pricing policy. The price point is pretty aggressive. Since it is not very resource hungry, it doesn't require dedicated servers like high-end solutions do, so… more »
    Top Answer:The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control… more »
    Top Answer:The product allows easy access to any system in case of any issues.
    Ranking
    11th
    out of 44 in Remote Access
    Views
    2,407
    Comparisons
    2,095
    Reviews
    2
    Average Words per Review
    462
    Rating
    8.5
    1st
    out of 44 in Remote Access
    Views
    10,775
    Comparisons
    8,938
    Reviews
    32
    Average Words per Review
    295
    Rating
    8.5
    Comparisons
    Learn More
    Overview
    Parallels Access is a fast, simple, and reliable remote access software that allows you to connect to your computer from anywhere. Parallels Access can access all your applications, files, and computers.

    TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

    TeamViewer Features

    TeamViewer has many valuable key features. Some of the most useful ones include:


    • Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.


    • File transfers: Users can transfer files between computers in real-time.


    • Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.


    • Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.


    • Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.


    • Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.


    • Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.


    • Customizable: TeamViewer offers various customization options to meet specific user requirements.


    TeamViewer Benefits

    There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:


    • Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.


    • Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.


    • User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.


    • Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.


    • Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.


    • Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.


    • User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.


    • Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.


    Reviews from Real Users

    TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

    Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

    “[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

    Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

    Sample Customers
    Gilt Groupe K.K.
    Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company13%
    Comms Service Provider10%
    Educational Organization10%
    University8%
    REVIEWERS
    Healthcare Company10%
    Computer Software Company10%
    Comms Service Provider9%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company12%
    Comms Service Provider8%
    Manufacturing Company8%
    Government7%
    Company Size
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise20%
    Large Enterprise52%
    REVIEWERS
    Small Business43%
    Midsize Enterprise30%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise16%
    Large Enterprise53%
    Buyer's Guide
    Parallels Access vs. TeamViewer
    March 2024
    Find out what your peers are saying about Parallels Access vs. TeamViewer and other solutions. Updated: March 2024.
    767,995 professionals have used our research since 2012.

    Parallels Access is ranked 11th in Remote Access with 5 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. Parallels Access is rated 8.8, while TeamViewer is rated 8.6. The top reviewer of Parallels Access writes "Allows users to access and operate their computers remotely". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Parallels Access is most compared with Microsoft Remote Desktop Services, Splashtop Remote Support, VNC Connect, TeamViewer Tensor and LogMeIn Pro, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, ISL Online, LogMeIn Central and BeyondTrust Remote Support. See our Parallels Access vs. TeamViewer report.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.