We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and Parallels Access based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The scalability is fine. We have about 400 users, who are supported by six staff members. We use the product company-wide throughout 40 different locations, and we currently do not have plans to increase the scale of use."
"The most valuable feature of Citrix Virtual Apps and Desktops is the security and it is easy to work with."
"The tool helps me to connect with some apps of our company and resolve the tickets."
"XenDesktop has helped our users to work remotely with a better user experience."
"Before we adopted a VDI storage solution, our customers' personal information was leaked. This happened a lot. But since we adopted a VDI solution, these kinds of issues have happened rarely."
"First of all, the manageability of the applications for publishing is valuable. Second, it is about being able to run the applications on all main platforms. Third, its licensing is valuable. You can either switch to the cloud and keep on-prem. You can work with this hybrid scenario."
"The shadow feature is extraordinary and helps a lot when supporting remote users."
"The product is stable."
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"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"It's great that the total deployment can happen completely remotely."
"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"It's got a very easy-to-use interface."
"We don't have problems with stability. Everything is good."
"Pricing and technical support need improvement."
"My only issue with Citrix is that they frequently rebrand their products. I'm using the app and everything is fine but after a couple of years, it's entirely different. There were an enormous number of Citrix tools readily available. My immediate concern was selecting the correct ones."
"In the bank, a major part of all our applications is Microsoft App-V. If App-V is at end of life, then we need a new technology to replace it. As of today, I haven't seen in Citrix Studio that there is a new technology embedded directly in it to replace App-V."
"The sales team does not focus on client needs but instead focuses on selling higher-priced items."
"Citrix's functionality depends on you having access to Microsoft Azure. Microsoft offers a broad range of features and solutions. Overall, it may make sense for some users to move all their services to Microsoft services."
"The cost of Citrix Virtual Apps and Desktops is high and has room for improvement."
"It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution."
"When I needed support for a couple of things, three people intervened. Each time, three people gave me a different answer. In the end, they did not manage to give the right answer. At a certain point, they stopped replying."
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"There is room for improvement in the pricing policy. The price point is pretty aggressive."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"They could improve the reporting."
"The solution may not scale well for enterprises."
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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 90 reviews while Parallels Access is ranked 11th in Remote Access with 5 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while Parallels Access is rated 8.8. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of Parallels Access writes "Allows users to access and operate their computers remotely". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Amazon WorkSpaces and Microsoft Remote Desktop Services, whereas Parallels Access is most compared with Microsoft Remote Desktop Services, TeamViewer, Splashtop Remote Support, VNC Connect and TeamViewer Tensor. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Parallels Access report.
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