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OpenText Network Node Manager pros and cons

Vendor: OpenText
3.9 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

OpenText Network Node Manager provides a comprehensive network overview and device monitoring.
The platform features a robust topology creation and real-time monitoring application.
The causal engine and root cause analyzer keep users updated on critical errors and incidents.
Scalability is a key aspect, allowing easy creation of more nodes as needed.
OpenText Network Node Manager's stability and vendor compatibility are widely recognized.

CONS

OpenText Network Node Manager requires improvements in its deployment architecture and installation process.
The reporting capabilities could be enhanced for better SLA-awareness and intuitiveness.
Resource utilization is high, presenting an optimization challenge.
Customization of reports is lacking, and users are unable to create personalized reports.
Technical support from OpenText is often delayed, with cases taking up to a month to resolve.
 

OpenText Network Node Manager Pros review quotes

it_user671304 - PeerSpot reviewer
Technical architect at a tech services company with 10,001+ employees
May 24, 2017
It gives us a good overview of what's happening in our networks and the devices in the networks.
it_user671325 - PeerSpot reviewer
Associate Director at a tech services company with 10,001+ employees
May 24, 2017
Topology creation is the most valuable feature.
PS
Sr. Consultant at a tech services company with 10,001+ employees
Nov 19, 2019
Real time network monitoring application: It is very stable, which provides quick root cause analysis (RCA) for any network faults.
Learn what your peers think about OpenText Network Node Manager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,745 professionals have used our research since 2012.
it_user746679 - PeerSpot reviewer
Seniorkonsulent Nettverksstøtte at a healthcare company with 1,001-5,000 employees
Dec 6, 2019
Most valuable function would have to the internal causal engine and its root cause analyzer which keep us updated on critical errors and incidents in our network environment.
Prem Raj - PeerSpot reviewer
Senior Information Technology Security Officer at alpha
Dec 18, 2019
You can utilize the main file from various vendors for integration.
Muhammad-Bilal - PeerSpot reviewer
Integration Consultant at Multilynx
Jan 22, 2020
If you install one node on Network Node Manager and want to scale it up, it's pretty easy to create more nodes.
reviewer1336677 - PeerSpot reviewer
PM at a energy/utilities company with 10,001+ employees
Nov 4, 2020
It's quite a mature solution.
it_user1392462 - PeerSpot reviewer
General Manager at a energy/utilities company with 10,001+ employees
Jan 23, 2021
It is a scalable product.
reviewer1336677 - PeerSpot reviewer
PM at a energy/utilities company with 10,001+ employees
Feb 19, 2021
We do not have any issues stability-wise.
Muhammad-Bilal - PeerSpot reviewer
Integration Consultant at Multilynx
Apr 6, 2022
A good enterprise-level solution.
 

OpenText Network Node Manager Cons review quotes

it_user671304 - PeerSpot reviewer
Technical architect at a tech services company with 10,001+ employees
May 24, 2017
As the technologies evolve, also these solutions or the monitoring tools should evolve to cover the progress in technology, including capabilities related to monitoring of virtualized devices today, as the DNS is on the table in this way.
it_user671325 - PeerSpot reviewer
Associate Director at a tech services company with 10,001+ employees
May 24, 2017
The deployment architecture and installation part needs improvement.
PS
Sr. Consultant at a tech services company with 10,001+ employees
Nov 19, 2019
Only to improve the GUI.
Learn what your peers think about OpenText Network Node Manager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,745 professionals have used our research since 2012.
it_user746679 - PeerSpot reviewer
Seniorkonsulent Nettverksstøtte at a healthcare company with 1,001-5,000 employees
Dec 6, 2019
Reporting. Even though this is available in separate software (iSPI) there is potential in making the reporting more SLA-aware and more intuitive.
Prem Raj - PeerSpot reviewer
Senior Information Technology Security Officer at alpha
Dec 18, 2019
The resources utilized could be a bit higher, and that is one of the challenges that isn't optimized
Muhammad-Bilal - PeerSpot reviewer
Integration Consultant at Multilynx
Jan 22, 2020
The way the solution currently works means I'm not able to customize my own reports.
reviewer1336677 - PeerSpot reviewer
PM at a energy/utilities company with 10,001+ employees
Nov 4, 2020
Right now, we have open tickets and they are not closing as expected.
it_user1392462 - PeerSpot reviewer
General Manager at a energy/utilities company with 10,001+ employees
Jan 23, 2021
We had some issues with some of the features, some modules are not meeting expectations.
reviewer1336677 - PeerSpot reviewer
PM at a energy/utilities company with 10,001+ employees
Feb 19, 2021
When I open a ticket, usually they respond very late. Some of the people I negotiate with seem undertrained.
Muhammad-Bilal - PeerSpot reviewer
Integration Consultant at Multilynx
Apr 6, 2022
The dashboards are not customizable and it's not user-friendly.