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OpenText Network Node Manager pros and cons

Vendor: OpenText
3.9 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

OpenText Network Node Manager provides a comprehensive network overview and device monitoring.
The platform features a robust topology creation and real-time monitoring application.
The causal engine and root cause analyzer keep users updated on critical errors and incidents.
Scalability is a key aspect, allowing easy creation of more nodes as needed.
OpenText Network Node Manager's stability and vendor compatibility are widely recognized.

CONS

OpenText Network Node Manager requires improvements in its deployment architecture and installation process.
The reporting capabilities could be enhanced for better SLA-awareness and intuitiveness.
Resource utilization is high, presenting an optimization challenge.
Customization of reports is lacking, and users are unable to create personalized reports.
Technical support from OpenText is often delayed, with cases taking up to a month to resolve.
 

OpenText Network Node Manager Pros review quotes

it_user110289 - PeerSpot reviewer
Test Analyst with 51-200 employees
Mar 23, 2015
The Network Manager has improved incident tracking and speed of response to trouble tickets.
it_user139164 - PeerSpot reviewer
Consultant at a comms service provider with 51-200 employees
Jul 12, 2014
A complete solution for network monitoring.
it_user368232 - PeerSpot reviewer
Director of System Management Design at a comms service provider with 10,001+ employees
Jan 11, 2016
Because of the topological network mapping, our management can quickly take action when there's a network problem.
Learn what your peers think about OpenText Network Node Manager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
WL
Enterprise System Management at a tech services company with 51-200 employees
Aug 16, 2016
Effectively monitor networks physical and virtual devices.
it_user671304 - PeerSpot reviewer
Technical architect at a tech services company with 10,001+ employees
May 24, 2017
It gives us a good overview of what's happening in our networks and the devices in the networks.
it_user671325 - PeerSpot reviewer
Associate Director at a tech services company with 10,001+ employees
May 24, 2017
Topology creation is the most valuable feature.
PS
Sr. Consultant at a tech services company with 10,001+ employees
Nov 19, 2019
Real time network monitoring application: It is very stable, which provides quick root cause analysis (RCA) for any network faults.
it_user746679 - PeerSpot reviewer
Seniorkonsulent Nettverksstøtte at a healthcare company with 1,001-5,000 employees
Dec 6, 2019
Most valuable function would have to the internal causal engine and its root cause analyzer which keep us updated on critical errors and incidents in our network environment.
Prem Raj - PeerSpot reviewer
Senior Information Technology Security Officer at alpha
Dec 18, 2019
You can utilize the main file from various vendors for integration.
Muhammad-Bilal - PeerSpot reviewer
Integration Consultant at Multilynx
Jan 22, 2020
If you install one node on Network Node Manager and want to scale it up, it's pretty easy to create more nodes.
 

OpenText Network Node Manager Cons review quotes

it_user110289 - PeerSpot reviewer
Test Analyst with 51-200 employees
Mar 23, 2015
Configuration was a bit cumbersome for SNMP traps on the routers and configuration of the SPIs was a little complicated.
it_user139164 - PeerSpot reviewer
Consultant at a comms service provider with 51-200 employees
Jul 12, 2014
The cost is high comparing to its competitors, but the results are awesome.
it_user368232 - PeerSpot reviewer
Director of System Management Design at a comms service provider with 10,001+ employees
Jan 11, 2016
It needs better management for the routing protocol, which right now is really not very good.
Learn what your peers think about OpenText Network Node Manager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
WL
Enterprise System Management at a tech services company with 51-200 employees
Aug 16, 2016
The technical documentation takes experience and much reading to master.
it_user671304 - PeerSpot reviewer
Technical architect at a tech services company with 10,001+ employees
May 24, 2017
As the technologies evolve, also these solutions or the monitoring tools should evolve to cover the progress in technology, including capabilities related to monitoring of virtualized devices today, as the DNS is on the table in this way.
it_user671325 - PeerSpot reviewer
Associate Director at a tech services company with 10,001+ employees
May 24, 2017
The deployment architecture and installation part needs improvement.
PS
Sr. Consultant at a tech services company with 10,001+ employees
Nov 19, 2019
Only to improve the GUI.
it_user746679 - PeerSpot reviewer
Seniorkonsulent Nettverksstøtte at a healthcare company with 1,001-5,000 employees
Dec 6, 2019
Reporting. Even though this is available in separate software (iSPI) there is potential in making the reporting more SLA-aware and more intuitive.
Prem Raj - PeerSpot reviewer
Senior Information Technology Security Officer at alpha
Dec 18, 2019
The resources utilized could be a bit higher, and that is one of the challenges that isn't optimized
Muhammad-Bilal - PeerSpot reviewer
Integration Consultant at Multilynx
Jan 22, 2020
The way the solution currently works means I'm not able to customize my own reports.