| Type | Title | Date | |
|---|---|---|---|
| Category | Business Process Management (BPM) | May 22, 2025 | Download |
| Product | Reviews, tips, and advice from real users | May 22, 2025 | Download |
| Comparison | OpenText 360 for SharePoint vs Camunda | May 22, 2025 | Download |
| Comparison | OpenText 360 for SharePoint vs Apache Airflow | May 22, 2025 | Download |
| Comparison | OpenText 360 for SharePoint vs Automation Anywhere | May 22, 2025 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Camunda | 4.1 | 20.9% | 89% | 76 interviewsAdd to research |
| Appian | 4.2 | 6.0% | 95% | 63 interviewsAdd to research |
OpenText 360 for SharePoint was previously known as Process 360, Global 360, OpenText Process 360 .
OpenText implements SharePoint in the legal industry in the way case documentation is organized. This connects various tools used for case management, including email correspondence, virtual meeting documentation, and other resources. These resources seamlessly integrate with SharePoint, automatically organizing information within its structure.
It enables the creation of sharing processes with clients and relevant stakeholders involved in a particular case. Administrators can establish specific sections within SharePoint, controlling access to confidential documents stored within 360. It set up approval rules for document updates and configured notifications for document storage activities.
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
The graphical user interface had to be more user-friendly. It's not as intuitive.
I have been using OpenText 360 for SharePoint as a solution provider for five to six years. We are providing the latest version of the solution.
The product is stable, depending on the internet access.
The solution’s scalability is high. 200-400 users are using this solution simultaneously.
I rate the solution’s scalability a ten out of ten.
Technical support is not very good. The tools provided are very complex. It's usually a phone number they have that is not always working. The 360 technical support in the chat is minimal. They have scaled up all the time because we don't use the support for general questions. We are very specific and have very high technical questions. Usually, we need to start from the low level, and they have to scale up, which generally takes time.
Neutral
The initial setup is straightforward. Generally, deployment takes one to three months, depending on the volume of the documents and the complexity of the organization. To deploy, start with a background analysis of the process so you can begin to create the work plan for the structure, and you have to represent the basic workflow process. Then, the process of migration is going to take time. It depends on the 360 data, but it takes time. You have to validate that the data was 360 graded 100% accurately as you're trying to implement some manual workflows into systematic and automatic and computerize them, processing them using SharePoint. For example, you must work on a plan to integrate the whole staff, segment by segment. You will not be doing this 100% for the first time.
Four to five people are required for the solution's deployment.
I rate the initial setup an eight out of ten, where one is difficult and ten is easy.
Deployment was done in-house.
360 is very nice. We have 100% ROI.
The price is not cheap but entirely reasonable.
The solution is a very capable platform. You can do a lot of things to integrate it. It's open to integrating with another product, such as encrypted backups.
Overall, I rate the solution an eight out of ten.
