We performed a comparison between NETSCOUT InfiniStreamNG and Zenoss Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."
"It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process."
"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."
"The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank."
"It's an easy product to set up."
"The most valuable feature is utilization."
"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."
"The most valuable feature is the flexible discovery mechanism."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"The product offers good documentation that helps with initial training."
"It's easy to use."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"The Wi-Fi side needs improvement."
"I'd like them to make the product more user-friendly."
"I would like to see an improved level of stitching between IPs."
"The single pane of glass feed still needs work."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"There is a timeout feature that we have been asking for awhile."
"We don't use the single pane of glass view, even though we own it."
"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"The AI aspect needs to improve."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"There was a problem with Zenoss and storage monitoring."
"It would be ideal if the product offered sound alerts."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
NETSCOUT InfiniStreamNG is ranked 63rd in Network Monitoring Software with 13 reviews while Zenoss Cloud is ranked 59th in Network Monitoring Software with 8 reviews. NETSCOUT InfiniStreamNG is rated 8.4, while Zenoss Cloud is rated 8.4. The top reviewer of NETSCOUT InfiniStreamNG writes "Once you know how to use the product, it's easy and simple ". On the other hand, the top reviewer of Zenoss Cloud writes "Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features". NETSCOUT InfiniStreamNG is most compared with Cisco Secure Network Analytics, NETSCOUT nGeniusONE and NETSCOUT vSTREAM, whereas Zenoss Cloud is most compared with Zabbix, Nagios XI, ServiceNow IT Operations Management, ScienceLogic and IBM Tivoli NetCool OMNIbus.
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