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NETSCOUT InfiniStreamNG vs Zenoss Cloud comparison

NETSCOUT and Zenoss are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #78, while Zenoss is ranked #77. NETSCOUT holds a 0.4% mindshare in NMS, compared to Zenoss’s 0.4% mindshare. Additionally, 92% of NETSCOUT users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.
NETSCOUT InfiniStreamNG
Read 13 NETSCOUT InfiniStreamNG reviews
  • 547 Views
  • 311 Comparison Views
92% willing to recommend
Zenoss Cloud
Read 8 Zenoss Cloud reviews
  • 643 Views
  • 441 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Zenoss Cloud and NETSCOUT InfiniStreamNG compete in the network monitoring domain. Zenoss Cloud has a pricing and support advantage, while InfiniStreamNG's advanced capabilities offer significant value for in-depth analysis needs.

Features: Zenoss Cloud delivers real-time data collection, AI-driven insights, and flexible integration with third-party services. InfiniStreamNG provides deep packet inspection, network traffic analytics, and granular visibility.

Room for Improvement: Zenoss Cloud could enhance its deep packet inspection capabilities, provide more detailed network traffic analytics, and improve its support for granular visibility. InfiniStreamNG may benefit from a less complex setup, improved onboarding experience, and more cost-effective solutions for smaller enterprises.

Ease of Deployment and Customer Service: Zenoss Cloud offers quicker deployment with straightforward onboarding and proactive customer service. InfiniStreamNG’s more complex setup includes detailed documentation and specialized support, benefiting organizations seeking thorough technical engagement.

Pricing and ROI: Zenoss Cloud offers a competitive entry cost with faster ROI for cloud-based, scalable solutions. NETSCOUT InfiniStreamNG, while involving higher initial investment, is valued for its long-term returns through in-depth network analysis targeted at enterprises needing comprehensive insights.

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To learn more, read our detailed NETSCOUT InfiniStreamNG vs. Zenoss Cloud Report (Updated: April 2025).
Buyer's Guide
NETSCOUT InfiniStreamNG vs. Zenoss Cloud
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
78th
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Zenoss Cloud
Ranking in Network Monitoring Software
77th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (33rd), Event Monitoring (14th), Server Monitoring (23rd), IT Infrastructure Monitoring (54th), Container Monitoring (10th), Cloud Monitoring Software (40th), AIOps (20th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of NETSCOUT InfiniStreamNG is 0.4%, up from 0.2% compared to the previous year. The mindshare of Zenoss Cloud is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Michael Gideon Genita - PeerSpot reviewer
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…
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ClaudiaChen - PeerSpot reviewer
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank."
"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."
"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"We use it for monitoring whenever we update a new circuit or site."
"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."
"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."
"It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process."
More NETSCOUT InfiniStreamNG pros
"It's easy to use."
"The product offers good documentation that helps with initial training."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"The most valuable feature is the flexible discovery mechanism."
 

Cons

"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."
"There is a timeout feature that we have been asking for awhile."
"It's not able to communicate with our probes."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."
"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"I would like to see an improved level of stitching between IPs."
More NETSCOUT InfiniStreamNG cons
"There was a problem with Zenoss and storage monitoring."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"It would be ideal if the product offered sound alerts."
"The AI aspect needs to improve."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
 

Pricing and Cost Advice

"The price is a little high."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"This product could be cheaper."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"I would like it to be more scalable with less spend."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"It depends on the customer, what he wants."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Energy/Utilities Company
10%
Manufacturing Company
9%
Computer Software Company
9%
Computer Software Company
24%
Financial Services Firm
13%
Manufacturing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
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Comparisons

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NETSCOUT nGeniusONE vs NETSCOUT InfiniStreamNG
Compared 30% of the time
Riverbed NPM+ vs NETSCOUT InfiniStreamNG Logo
Riverbed NPM+ vs NETSCOUT InfiniStreamNG
Compared 19% of the time
cPacket cClear vs NETSCOUT InfiniStreamNG Logo
cPacket cClear vs NETSCOUT InfiniStreamNG
Compared 17% of the time
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Compared 37% of the time
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Compared 31% of the time
SolarWinds AppOptics vs Zenoss Cloud Logo
SolarWinds AppOptics vs Zenoss Cloud
Compared 13% of the time
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Centreon vs Zenoss Cloud
Compared 10% of the time
Nagios Core vs Zenoss Cloud Logo
Nagios Core vs Zenoss Cloud
Compared 10% of the time
More Zenoss Cloud Competitors
 

Product Reports

Buyer's Guide
NETSCOUT InfiniStreamNG
May 2025
NETSCOUT InfiniStreamNG reportDownload NETSCOUT InfiniStreamNG product report
Buyer's Guide
Zenoss Cloud
April 2025
Zenoss Cloud reportDownload Zenoss Cloud product report
 

Also Known As

InfiniStreamNG, NETSCOUT ISNG, Infinistream
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

NETSCOUT’s new ISNG platform harnesses the power of IP intelligence by mining traffic in real-time to deliver accurate and actionable data for service assurance, cybersecurity and business intelligence applications. The InfiniStreamNG platform fully supports the nGeniusONE and Iris application suites.

NETSCOUT
Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.
Zenoss
 

Sample Customers

U.S. Department of Defense
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Buyer's Guide
NETSCOUT InfiniStreamNG vs. Zenoss Cloud
April 2025
Free Report: NETSCOUT InfiniStreamNG vs. Zenoss Cloud
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