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Icinga vs NETSCOUT InfiniStreamNG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in Network Monitoring Software
27th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Server Monitoring (12th), IT Infrastructure Monitoring (31st), Cloud Monitoring Software (26th)
NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
75th
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Icinga is 1.3%, down from 3.4% compared to the previous year. The mindshare of NETSCOUT InfiniStreamNG is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Icinga1.3%
NETSCOUT InfiniStreamNG0.5%
Other98.2%
Network Monitoring Software
 

Featured Reviews

Harrison Bulley - PeerSpot reviewer
Senior Infrastructure Engineer at Net Consulting
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.
Michael Gideon Genita - PeerSpot reviewer
Associate System Engineer at SMS Global Technologies, Inc.
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Macros and the ability to connect it to Google Maps are valuable features."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"If you have a small infrastructure or a small number of devices that you want to monitor, then I think it's a good solution."
"Icinga does the job and is fairly stable."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"I use it for monitoring infrastructure and it was very good for that issue."
"An affordable solution for small organizations to do basic network monitoring."
"Icinga2 was designed to delegate, distribute and balance tasks between several nodes."
"Go with NETSCOUT."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"Because we are doing proactive monitoring instead of reactive, the end users don't even see that there is something wrong."
"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."
"It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process."
"It is very rock solid, and we hardly have any hardware issues."
"It is very rock solid. We hardly have any hardware issues."
"The solution has helped to increase application and network uptime, reduced our mean time to repair significantly for application and network issues, and cut our overall troubleshooting time from an hour down to five minutes."
 

Cons

"Icinga’s automation could be improved."
"The user interface should be improved."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"The tool currently fails to provide notifications to users."
"Sometimes, it is very hard to keep an overview of what's happening."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"I'd like them to make the product more user-friendly."
"We don't use the single pane of glass view, even though we own it."
"Being able to manage the packet flow switches in nGeniusONE would be great."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"There is a timeout feature that we have been asking for awhile."
"It can be scalable. It just costs too much."
"I'd like them to make the product more user-friendly."
 

Pricing and Cost Advice

"We're using the free version of Icinga."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"The solution is cheap."
"It's an open-source solution."
"The solution is free to use."
"This is an open-source solution with paid support."
"The product is inexpensive compared to other DBM products."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"I would like it to be more scalable with less spend."
"The price is a little high."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"This product could be cheaper."
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Top Industries

By visitors reading reviews
Educational Organization
14%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
7%
Manufacturing Company
16%
Financial Services Firm
12%
Construction Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
What is your primary use case for Icinga?
We use Icinga as a monitoring solution to monitor customers' infrastructures. We work as a managed service provider, so we offer monitoring and many other services to our customers. So we use it in...
Ask a question
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Also Known As

Icinga Cloud Monitoring
InfiniStreamNG, NETSCOUT ISNG, Infinistream
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
U.S. Department of Defense
Find out what your peers are saying about Icinga vs. NETSCOUT InfiniStreamNG and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.