Icinga vs NETSCOUT InfiniStreamNG comparison

Icinga and NETSCOUT are both solutions in the Network Monitoring Software category. Icinga is ranked #17 with an average rating of 8.3, while NETSCOUT is ranked #78. Icinga holds a 3.3% mindshare in NMS, compared to NETSCOUT’s 0.4% mindshare. Additionally, 85% of Icinga users are willing to recommend the solution, compared to 92% of NETSCOUT users who would recommend it.

Icinga

Read 17 Icinga reviews

3,915 Views
3,445 Comparison Views

85% willing to recommend

NETSCOUT InfiniStreamNG

Read 13 NETSCOUT InfiniStreamNG reviews

562 Views
556 Comparison Views

92% willing to recommend

Icinga

NETSCOUT InfiniStreamNG

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Icinga and NETSCOUT InfiniStreamNG are competing network monitoring solutions. Icinga has an edge in cost-effectiveness and easy deployment, while NETSCOUT InfiniStreamNG is favored for its robust feature set, making it ideal for enterprises requiring advanced analytics.

Features: Icinga offers extensive customization capabilities, flexible API integrations, and efficient alerting features. NETSCOUT InfiniStreamNG stands out with advanced analytics, deep-packet inspection, and real-time monitoring.

Room for Improvement: Icinga could enhance its analytics depth, real-time monitoring, and detailed packet inspection capabilities. NETSCOUT InfiniStreamNG may improve in ease of deployment, simplifying interface configuration, and reducing setup complexity.

Ease of Deployment and Customer Service: Icinga is known for straightforward deployment and responsive support, simplifying setup and maintenance. NETSCOUT InfiniStreamNG, though more complex to deploy due to advanced functionalities, benefits from in-depth technical support and thorough documentation.

Pricing and ROI: Icinga offers lower setup costs and faster ROI, appealing to smaller operations with budget constraints. NETSCOUT InfiniStreamNG requires a higher initial investment but delivers substantial long-term value for larger organizations with its comprehensive features and potential for extensive network oversight.

To learn more, read our detailed Icinga vs. NETSCOUT InfiniStreamNG Report (Updated: July 2025).

Buyer's Guide

Icinga vs. NETSCOUT InfiniStreamNG

July 2025

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Helped 862,289 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Icinga

Ranking in Network Monitoring Software

17th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Server Monitoring (12th), IT Infrastructure Monitoring (25th), Cloud Monitoring Software (18th)

NETSCOUT InfiniStreamNG

Ranking in Network Monitoring Software

78th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of Icinga is 3.3%, up from 2.5% compared to the previous year. The mindshare of NETSCOUT InfiniStreamNG is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

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Michael Gideon Genita

Associate System Engineer at SMS Global Technologies, Inc.

Easy to set up with good documentation and helpful support

I'm using it for a customer The packet flow switch is the most valuable aspect of the solution. It's an easy product to set up. We can scale the solution if we need to. It's stable. The documentation is well-written and quite useful. It's compatible with other products. Under the pocket flow…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."

"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."

"The apply rules feature saves a lot of time."

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

"This solution has a self-healing handler where if the service is down, it is automatically restarted."

"Macros and the ability to connect it to Google Maps are valuable features."

"Icinga does the job and is fairly stable."

"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."

More Icinga pros

"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."

"The ability to troubleshoot customers' connectivity has been very beneficial."

"The most valuable feature is utilization."

"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."

"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."

"The most valuable features are speed and cost."

"The real-time troubleshooting and application segregation that you can do within it."

"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."

More NETSCOUT InfiniStreamNG pros

Cons

"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."

"One of the areas that are frustrating is remote monitoring for more than one machine."

"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."

"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."

"The solution lacks many features important to higher-level IT management and network support."

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."

"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."

More Icinga cons

"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."

"I'd like them to make the product more user-friendly."

"We don't use the single pane of glass view, even though we own it."

"The NetFlow Collectors could handle more flows per minute."

"The single pane of glass feed still needs work."

"Being able to manage the packet flow switches in nGeniusONE would be great."

"There is a timeout feature that we have been asking for awhile."

"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."

More NETSCOUT InfiniStreamNG cons

Pricing and Cost Advice

"The solution is free to use."

"The solution is cheap."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"We're using the free version of Icinga."

"It's an open-source solution."

"This is an open-source solution with paid support."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"The product is inexpensive compared to other DBM products."

"I would like it to be more scalable with less spend."

"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."

"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."

"This product could be cheaper."

"The price is a little high."

"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Comms Service Provider

11%

Financial Services Firm

11%

Manufacturing Company

Financial Services Firm

19%

Manufacturing Company

11%

Energy/Utilities Company

10%

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Icinga?

The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.

See all answers

What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

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What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

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Comparisons

Zabbix vs Icinga

Compared 42% of the time

Nagios Core vs Icinga

Compared 22% of the time

Checkmk vs Icinga

Compared 10% of the time

Nagios XI vs Icinga

Compared 4% of the time

Centreon vs Icinga

Compared 3% of the time

More Icinga Competitors

Cisco Secure Network Analytics vs NETSCOUT InfiniStreamNG

Compared 28% of the time

NETSCOUT nGeniusONE vs NETSCOUT InfiniStreamNG

Compared 25% of the time

Riverbed NPM+ vs NETSCOUT InfiniStreamNG

Compared 18% of the time

cPacket cClear vs NETSCOUT InfiniStreamNG

Compared 16% of the time

NIKSUN NetVCR vs NETSCOUT InfiniStreamNG

Compared 13% of the time

More NETSCOUT InfiniStreamNG Competitors

Product Reports

Buyer's Guide

Icinga

July 2025

Download Icinga product report

Buyer's Guide

NETSCOUT InfiniStreamNG

June 2025

Download NETSCOUT InfiniStreamNG product report

Also Known As

Icinga Cloud Monitoring

InfiniStreamNG, NETSCOUT ISNG, Infinistream

Overview

Icinga monitors systems, network devices, infrastructure, and services, helping manage and analyze server resources. It automates ticket incidents and alerting, providing oversight of client Windows and Linux systems.

Icinga offers comprehensive monitoring of servers including CPU utilization and RAM space, facilitating automated incident management and alerting. Frequently deployed on-premises, this monitoring tool is key for managed services providers and organizations to oversee and ensure optimal performance of various environments, including applications like databases and web servers. It provides extensive features for creating custom plugins, stabilization, scalability, and high customization capabilities suitable for different infrastructure needs.

What are the key features of Icinga?

Event Handler: Facilitates automatic self-healing of systems.
Extensive Plugin Library: Offers a wide range of plugins for monitoring.
Ease of Use: Simplifies user experience with an intuitive interface and Icinga Director for easy configurations.
Open-Source Nature: Free to use, modify, and distribute.
Automation Capabilities: Integrates with APIs and Ansible Collections for automation.
Custom Plugins: Users can create and integrate their own plugins.
Stability and Scalability: Provides reliable performance across different scale infrastructures.

What are the benefits or ROI to look for when evaluating Icinga?

Critical Issue Highlighting: Effectively identifies and notifies about critical problems.
High Customization: Offers flexibility for diverse monitoring needs.
Automated Alerting: Reduces manual effort and improves response times.
Extensive Integration: Works seamlessly with other tools and platforms.

Icinga implementations span multiple industries, providing essential monitoring for IT infrastructure in healthcare, finance, and education. Managed services providers utilize Icinga to maintain and monitor client systems across various environments while ensuring optimal performance and compliance. It is highly valued in these sectors for its ability to customize monitoring, improving operational efficiency and reducing downtime.

Icinga

NETSCOUT’s new ISNG platform harnesses the power of IP intelligence by mining traffic in real-time to deliver accurate and actionable data for service assurance, cybersecurity and business intelligence applications. The InfiniStreamNG platform fully supports the nGeniusONE and Iris application suites.

NETSCOUT

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

U.S. Department of Defense

Buyer's Guide

Icinga vs. NETSCOUT InfiniStreamNG

July 2025

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