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Icinga vs NETSCOUT InfiniStreamNG comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in Network Monitoring Software
44th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Server Monitoring (17th), IT Infrastructure Monitoring (50th), Cloud Monitoring Software (34th)
NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
72nd
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Icinga is 1.1%, down from 2.8% compared to the previous year. The mindshare of NETSCOUT InfiniStreamNG is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Icinga1.1%
NETSCOUT InfiniStreamNG0.6%
Other98.3%
Network Monitoring Software
 

Featured Reviews

reviewer2292201 - PeerSpot reviewer
Innovation Service Manager at a tech services company with 201-500 employees
Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect
It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.
Michael Gideon Genita - PeerSpot reviewer
Associate System Engineer at SMS Global Technologies, Inc.
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is one that not many are even aware of, as Icinga has a self-healing event handler where if the service is down, it is automatically restarted, and you can configure the handler to take action after the critical alarm without human interaction."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"If you have a small infrastructure or a small number of devices that you want to monitor, then I think it's a good solution."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"An affordable solution for small organizations to do basic network monitoring."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"An issue that used to take days is now fixed within minutes to an hour."
"The real-time troubleshooting and application segregation that you can do within it."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"The solution has helped to increase application and network uptime, reduced our mean time to repair significantly for application and network issues, and cut our overall troubleshooting time from an hour down to five minutes."
"It's an easy product to set up."
"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."
"It has cut our group's troubleshooting time down significantly, e.g., depending on the issue, what would normally take maybe a couple of hours will now take minutes."
"The most valuable feature is utilization."
 

Cons

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"The installation and configuration are very complex."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"Sometimes, it is very hard to keep an overview of what's happening."
"The connection between Icinga and Icinga Web."
"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."
"The solution is not great, but it is not bad."
"The monitoring and reporting tool needs improvement."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM."
"Sometimes, we can't access it."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"We don't use the single pane of glass view, even though we own it."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"The single pane of glass feed still needs work."
 

Pricing and Cost Advice

"We're using the free version of Icinga."
"This is an open-source solution with paid support."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"The solution is cheap."
"It's an open-source solution."
"The product is inexpensive compared to other DBM products."
"The solution is free to use."
"This product could be cheaper."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"The price is a little high."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"I would like it to be more scalable with less spend."
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Top Industries

By visitors reading reviews
Educational Organization
14%
Comms Service Provider
13%
University
12%
Financial Services Firm
9%
Outsourcing Company
14%
Manufacturing Company
13%
Comms Service Provider
12%
Construction Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
 

Also Known As

Icinga Cloud Monitoring
InfiniStreamNG, NETSCOUT ISNG, Infinistream
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
U.S. Department of Defense
Find out what your peers are saying about Icinga vs. NETSCOUT InfiniStreamNG and other solutions. Updated: September 2026.
915,325 professionals have used our research since 2012.