Icinga vs NETSCOUT InfiniStreamNG comparison

Icinga and NETSCOUT are both solutions in the Network Monitoring Software category. Icinga is ranked #25 with an average rating of 7.0, while NETSCOUT is ranked #77. Icinga holds a 1.8% mindshare in NMS, compared to NETSCOUT’s 0.5% mindshare. Additionally, 85% of Icinga users are willing to recommend the solution, compared to 92% of NETSCOUT users who would recommend it.

Icinga

Read 17 Icinga reviews

4,206 Views
3,491 Comparison Views

85% willing to recommend

NETSCOUT InfiniStreamNG

Read 13 NETSCOUT InfiniStreamNG reviews

957 Views
938 Comparison Views

92% willing to recommend

Icinga

NETSCOUT InfiniStreamNG

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Icinga and NETSCOUT InfiniStreamNG are competing network monitoring solutions. Icinga has an edge in cost-effectiveness and easy deployment, while NETSCOUT InfiniStreamNG is favored for its robust feature set, making it ideal for enterprises requiring advanced analytics.

Features: Icinga offers extensive customization capabilities, flexible API integrations, and efficient alerting features. NETSCOUT InfiniStreamNG stands out with advanced analytics, deep-packet inspection, and real-time monitoring.

Room for Improvement: Icinga could enhance its analytics depth, real-time monitoring, and detailed packet inspection capabilities. NETSCOUT InfiniStreamNG may improve in ease of deployment, simplifying interface configuration, and reducing setup complexity.

Ease of Deployment and Customer Service: Icinga is known for straightforward deployment and responsive support, simplifying setup and maintenance. NETSCOUT InfiniStreamNG, though more complex to deploy due to advanced functionalities, benefits from in-depth technical support and thorough documentation.

Pricing and ROI: Icinga offers lower setup costs and faster ROI, appealing to smaller operations with budget constraints. NETSCOUT InfiniStreamNG requires a higher initial investment but delivers substantial long-term value for larger organizations with its comprehensive features and potential for extensive network oversight.

To learn more, read our detailed Icinga vs. NETSCOUT InfiniStreamNG Report (Updated: December 2025).

Buyer's Guide

Icinga vs. NETSCOUT InfiniStreamNG

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Icinga

Ranking in Network Monitoring Software

25th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Server Monitoring (13th), IT Infrastructure Monitoring (30th), Cloud Monitoring Software (23rd)

NETSCOUT InfiniStreamNG

Ranking in Network Monitoring Software

77th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of Icinga is 1.8%, down from 3.2% compared to the previous year. The mindshare of NETSCOUT InfiniStreamNG is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Icinga	1.8%
NETSCOUT InfiniStreamNG	0.5%
Other	97.7%

Network Monitoring Software

Featured Reviews

Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

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Michael Gideon Genita

Associate System Engineer at SMS Global Technologies, Inc.

Easy to set up with good documentation and helpful support

I'm using it for a customer The packet flow switch is the most valuable aspect of the solution. It's an easy product to set up. We can scale the solution if we need to. It's stable. The documentation is well-written and quite useful. It's compatible with other products. Under the pocket flow…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution has a self-healing handler where if the service is down, it is automatically restarted."

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

"We have found the solution to be stable."

"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."

"Macros and the ability to connect it to Google Maps are valuable features."

"The apply rules feature saves a lot of time."

"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."

"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."

More Icinga pros

"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."

"We use it for monitoring whenever we update a new circuit or site."

"The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank."

"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."

"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."

"I love the single pane of glass view. It makes it easier to not have to navigate everywhere. It allows more simplistic visibility, without having to go from tool to tool to tool, or from window to window to window."

"It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process."

"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."

More NETSCOUT InfiniStreamNG pros

Cons

"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."

"One of the areas that are frustrating is remote monitoring for more than one machine."

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."

"Icinga’s automation could be improved."

"We have found some problems with Nagios, and support isn't very responsive."

"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."

"The solution lacks many features important to higher-level IT management and network support."

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."

More Icinga cons

"I'd like them to make the product more user-friendly."

"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."

"The NetFlow Collectors could handle more flows per minute."

"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."

"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."

"I would like to see an improved level of stitching between IPs."

"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."

"Being able to manage the packet flow switches in nGeniusONE would be great."

More NETSCOUT InfiniStreamNG cons

Pricing and Cost Advice

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"The solution is cheap."

"This is an open-source solution with paid support."

"We're using the free version of Icinga."

"The product is inexpensive compared to other DBM products."

"The solution is free to use."

"It's an open-source solution."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."

"This product could be cheaper."

"The price is a little high."

"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."

"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."

"I would like it to be more scalable with less spend."

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Top Industries

By visitors reading reviews

Educational Organization

14%

Comms Service Provider

12%

Financial Services Firm

10%

Manufacturing Company

17%

Financial Services Firm

17%

Government

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	7

By reviewers
Company Size	Count
Midsize Enterprise	1
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

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What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

See all answers

What is your primary use case for Icinga?

We use Icinga as a monitoring solution to monitor customers' infrastructures. We work as a managed service provider, so we offer monitoring and many other services to our customers. So we use it in...

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Compared 15% of the time

NETSCOUT nGeniusONE vs NETSCOUT InfiniStreamNG

Compared 14% of the time

Flowmon vs NETSCOUT InfiniStreamNG

Compared 13% of the time

cPacket cClear vs NETSCOUT InfiniStreamNG

Compared 11% of the time

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Product Reports

Buyer's Guide

Icinga

January 2026

Download Icinga product report

Buyer's Guide

NETSCOUT InfiniStreamNG

January 2026

Download NETSCOUT InfiniStreamNG product report

Also Known As

Icinga Cloud Monitoring

InfiniStreamNG, NETSCOUT ISNG, Infinistream

Overview

Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.

With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.

What are the key features of Icinga?

Task Delegation: Streamlines monitoring tasks across distributed systems.
Event Handler: Enables automatic service recovery with minimal intervention.
Plugin Library: Offers extensive support for integrating diverse technologies.
API Accessibility: Facilitates automation with popular tools like Terraform.
Custom Plugins: Allows easy creation and personalization for monitoring needs.

What benefits should you consider in Icinga reviews?

Flexibility: Tailors monitoring to specific requirements with community support.
Scalability: Successfully manages growing infrastructure demands.
Proactivity: Enhances issue identification and resource allocation.
Integration: Seamlessly works with existing IT operations platforms.

Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.

Icinga

NETSCOUT’s new ISNG platform harnesses the power of IP intelligence by mining traffic in real-time to deliver accurate and actionable data for service assurance, cybersecurity and business intelligence applications. The InfiniStreamNG platform fully supports the nGeniusONE and Iris application suites.

NETSCOUT

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

U.S. Department of Defense

Buyer's Guide

Icinga vs. NETSCOUT InfiniStreamNG

December 2025

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