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DX Unified Infrastructure Management vs NETSCOUT InfiniStreamNG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
55th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Server Monitoring (20th), IT Infrastructure Monitoring (36th), Cloud Monitoring Software (29th), AIOps (23rd)
NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
73rd
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 1.1%, up from 0.5% compared to the previous year. The mindshare of NETSCOUT InfiniStreamNG is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management1.1%
NETSCOUT InfiniStreamNG0.5%
Other98.4%
Network Monitoring Software
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
Michael Gideon Genita - PeerSpot reviewer
Associate System Engineer at SMS Global Technologies, Inc.
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"It has provided greater security for our most important asset which is the handling of information."
"It's allowed us to get better coverage with our monitoring and to consolidate all monitoring into one solution."
"The dashboarding is pretty extensive and is easy to use."
"This is one of the best designed products for stability due to its message bus concept design which makes its hub lite in processing."
"Consolidated multiple enterprise monitoring tools into a single toolset (Nimsoft) and reduced staff required to support the enterprise."
"The technical support is very good, as we work closely with a dedicated project manager from CA who provides weekly status checks, troubleshooting, and responds to tickets fairly quickly."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"The most valuable feature is utilization."
"This solution has cut our overall troubleshooting time, sometimes going down to a few hours over what might have taken one to two days to fully troubleshoot an issue, and it has helped to increase our application uptime as we try to keep the five nines."
"Go with NETSCOUT."
"An issue that used to take days is now fixed within minutes to an hour."
"It has cut our group's troubleshooting time down significantly, e.g., depending on the issue, what would normally take maybe a couple of hours will now take minutes."
"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."
"If you are looking for a good application monitoring and packet analysis tool, you can strategically use NETSCOUT to get it done."
"We have seen a lot of return on investment: We have been able to recover radios in the field, we know exactly what is going on, we cut down fines from the service commission, and we have seen a measurable decrease in mean time to know, cutting troubleshooting down by days as we can now see the issues."
 

Cons

"We would like the navigation of this solution to be more user friendly for our system administrators."
"​We want to see more investment in the UI and the dashboard."
"Cloud vendors have expanded their services and features and functions within their own platforms. Having to rely on a third-party to keep pace with that development cycle has proven rather disappointing."
"I would like to see the retirement of the heavy client (infrastructure manager) in favor of the web-based admin console. It is close, but it is not there yet."
"UIM does have a large initial learning curve for new users, and you must learn the basic architecture."
"It needs more report capabilities; things that make it easier to find them. It needs a central, global, point of view for inventory."
"The robots are a bit unstable sometimes, we often encounter robot inactive alerts even though the service is running."
"It needs a little bit more functionality in the Admin Console."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"It's not able to communicate with our probes."
"There is a timeout feature that we have been asking for awhile."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"We don't use the single pane of glass view, even though we own it."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."
"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."
"I'd like them to make the product more user-friendly."
 

Pricing and Cost Advice

"Reasonable setup cost and licensing prices."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"The license cost depends on the number of probes and robots."
"CAD $400,000 annually."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"The price is a little high."
"This product could be cheaper."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"I would like it to be more scalable with less spend."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
15%
Outsourcing Company
9%
Manufacturing Company
6%
Manufacturing Company
14%
Construction Company
13%
Outsourcing Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
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Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
InfiniStreamNG, NETSCOUT ISNG, Infinistream
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
U.S. Department of Defense
Find out what your peers are saying about DX Unified Infrastructure Management vs. NETSCOUT InfiniStreamNG and other solutions. Updated: August 2026.
910,005 professionals have used our research since 2012.