We performed a comparison between Kentik and NETSCOUT InfiniStreamNG based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from."
"One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on specific metrics from those reports. It has a really good UI and the ability to surface data through the reporting functions is pretty good. That's helped a lot in the security space."
"In terms of the solution’s real-time visibility across our network infrastructure, I have not been able to find any other monitoring or netflow visualization tool that gives me the kind of information I get from Kentik. If I need to take a deep-dive into something that I see, it's really easy for me to do that. Whereas with most other things, I have to use five or six other tools to get that kind of data, with Kentik, I have it all in one place."
"I am able to do a lot of work on the visualization end to create different visualizations and different ways to get information out of it."
"The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's DDoS-related, or a customer just happened to have a sudden uptick in traffic. Being able to tell where that's coming from or where it's going to enables us to do things based on that."
"Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools."
"The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there."
"I really love the Data Explorer. I use it all the time to go in and craft exactly what I need to see. I'm able to then take that story and explain it to the executives. I've done that a couple of times and it is helpful."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."
"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."
"The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank."
"I love the single pane of glass view. It makes it easier to not have to navigate everywhere. It allows more simplistic visibility, without having to go from tool to tool to tool, or from window to window to window."
"The most valuable features are speed and cost."
"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."
"It's an easy product to set up."
"The Wi-Fi side needs improvement."
"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."
"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."
"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."
"I consider the pricing model as an area for improvement."
"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that."
"I would like to see them explore the area of cost analysis."
"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."
"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly."
"The NetFlow Collectors could handle more flows per minute."
"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."
"I'd like them to make the product more user-friendly."
"There is a timeout feature that we have been asking for awhile."
"It's not able to communicate with our probes."
"Being able to manage the packet flow switches in nGeniusONE would be great."
"I would like to see an improved level of stitching between IPs."
"We don't use the single pane of glass view, even though we own it."
Kentik is ranked 47th in Network Monitoring Software with 12 reviews while NETSCOUT InfiniStreamNG is ranked 63rd in Network Monitoring Software with 13 reviews. Kentik is rated 9.2, while NETSCOUT InfiniStreamNG is rated 8.4. The top reviewer of Kentik writes " Flexibility for creating reports and gaining more visibility is a definite strength". On the other hand, the top reviewer of NETSCOUT InfiniStreamNG writes "Once you know how to use the product, it's easy and simple ". Kentik is most compared with ThousandEyes, Arbor DDoS, SolarWinds NPM, NETSCOUT nGeniusONE and Datadog, whereas NETSCOUT InfiniStreamNG is most compared with NETSCOUT vSTREAM, NETSCOUT nGeniusONE and Cisco Secure Network Analytics.
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