Nakivo OverviewUNIXBusinessApplication

Nakivo is the #5 ranked solution in best Backup and Recovery Software and top Disaster Recovery Software. PeerSpot users give Nakivo an average rating of 9.6 out of 10. Nakivo is most commonly compared to Veeam Backup & Replication: Nakivo vs Veeam Backup & Replication. Nakivo is popular among the large enterprise segment, accounting for 46% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 25% of all views.
Nakivo Buyer's Guide

Download the Nakivo Buyer's Guide including reviews and more. Updated: November 2022

What is Nakivo?

Nakivo is a backup and recovery software tool that provides fast, reliable, and affordable VM backup, replication, and DR for virtual, cloud, and SaaS environments. The solution includes reliable ransomware protection for backups stored locally, in the cloud, or on tape. It is a suitable option for companies of all sizes.

Nakivo Features

Nakivo has many valuable key features. Some of the most useful ones include:

  • Reliable backups: The solution allows you to create incremental, app-aware backups for your virtual, cloud, physical, and SaaS workloads.
  • Multiple destinations: With Nakivo, you can implement the 3-2-1 strategy by storing backups on site, offsite, on tape, or in the cloud.
  • Instant verification: The solution’s instant verification feature makes it possible for you to test your backups and replicas to ensure successful and rapid ransomware recovery instantly.
  • Ransomware-proof backups: This feature makes backups in cloud storage and local Linux repositories immutable.
  • Instant and full recoveries: Instantly restore full VMs or files, folders, and application objects from compressed backups.
  • Automated disaster recovery: With Nakivo you can use VM replicas to automatically launch failover and failback and ensure continuous availability.
  • Immutability: Protect backups from ransomware encryption and accidental modification with the solution’s immutability feature. Immutable backups use the write-once-read-many (WORM) technology to store an unaltered copy of sensitive data that you can safely recover.

Nakivo Benefits

There are many benefits to implementing Nakivo. Some of the biggest advantages the solution offers include:

  • Offsite backups: With Nakivo you can send backups offsite, to tape, or cloud storage (Amazon S3, Wasabi, Azure Blob, Backblaze B2) for more reliable protection against ransomware.
  • Minimize downtime: The solution offers a variety of ransomware recovery options to resume your IT operations almost instantly after an attack.
  • Offer backup as a service: Nakivo enables managed service providers to deliver backup as a service, protecting up to 1,000 tenants within one deployment of the solution.
  • Reliable protection for all workloads: With this solution, you can perform image-based, application-aware, incremental backups for virtual, physical, cloud, SaaS, and mixed workloads. You can also create up to 4,000 recovery points per backup.
  • Offsite storage for better security: You can automatically send backup copies to a secondary repository off-site or to a public cloud (Amazon S3, Wasabi, Azure Blob, Backblaze B2). This allows you to avoid a single point of failure.

Reviews from Real Users

Nakivo is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is fast, simple to use, and has good cloud integration.

Rahim K., Founder at CAE LLC, says, “Nakivo is fast and user-friendly. Compression over Ethernet is the best feature, and Nakivo's object-level restoration is also excellent. All the features are well designed, work properly, and meet our needs, and there are some extra features that we don't use.”

Dustin P., IT Systems / Security / Communications Administrator at Bennett International Group, LLC, comments, "Cloud integration is valuable because the ability to not only backup locally, but to the cloud, has been a great addition to the already fantastic product."

Colin A., Director at A-Tech Services Limited, mentions, "The speed of the backups and replications is fantastic and, for the most part, the simplicity of use has been wonderful."

Nakivo Customers

Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, United States Military Academy West Point, Greenpeace, China Airlines, Radisson Hotels and Resorts, Fujifilm

Nakivo Video

Nakivo Pricing Advice

What users are saying about Nakivo pricing:
"The pricing, setup costs, and licensing are easy to understand, no matter how you want to implement it."

Nakivo Reviews

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Rahim Khasiyev - PeerSpot reviewer
Founder at CAE LLC
Real User
Our clients tell us they appreciate the user-friendly interface and the space savings they realize from compression
Pros and Cons
  • "Nakivo's reporting features have helped a lot. They give my boss high visibility into what's going on, which is crucial because we had a data breach in the past where we lost about 12 years of data. That's why we bought several appliances, and we replicate the same backup twice a day to three different depositories."
  • "When you schedule some jobs, you should be able to see a list of the jobs contained within each. You have to open up the editor to see what is inside. You must click through and edit stuff. Each time, it asks you to save or discard changes. It's very annoying. You only see the name of the scheduled job, and you need to edit it to see what's it's inside."

What is our primary use case?

We're using Nakivo primarily for backup, replication, and recovery. It helps us back up our databases and files in Microsoft or other OS types. There are other features we don't use, like multi-environment management. 

In the future, we might use some of the features they've added in the latest edition, like VM monitoring. I discussed this option today with one of our partners, and they said you could consolidate tools instead of buying another solution for VM monitoring tools. That way, you can manage two solutions from one console. However, we only need backup replication for our current infrastructure needs. We have not used the multi-site capabilities because we have no current demand.

How has it helped my organization?

All our customers give the same feedback on Nakivo. They tell us they appreciate the user-friendly interface and the space savings they realize from Nakivo's compression. The slick interface, low price, and compression are valuable for us. 

Nakivo's reporting features have helped a lot. They give my boss high visibility into what's going on, which is crucial because we had a data breach in the past where we lost about 12 years of data. That's why we bought several appliances, and we replicate the same backup twice a day to three different depositories. 

What is most valuable?

Nakivo is fast and user-friendly. Compression over Othernet is the best feature, and Nakivo's object-level restoration is also excellent. All the features are well designed, work properly, and meet our needs, and there are some extra features that we don't use.

What needs improvement?

Some of Nakivo's backup features need improvement. For example, I would like some more options for job scheduling. We can only schedule incremental and full backup, but there are no differential backup features in the same job. I can only schedule one incremental and one full backup in a week. 

I schedule three jobs for each repository, which is the simplest way to plan your jobs. It's possible to consolidate three jobs into one, but when you want to explain the backup registration schema to someone, they can't understand what they don't see. When you schedule some jobs, you should be able to see a list of the jobs contained within each. You have to open up the editor to see what is inside. You must click through and edit stuff. Each time, it asks you to save or discard changes. It's very annoying. You only see the name of the scheduled job, and you need to edit it to see what's it's inside.

Buyer's Guide
Nakivo
November 2022
Learn what your peers think about Nakivo. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
656,862 professionals have used our research since 2012.

For how long have I used the solution?

I am a Nakivo regional reseller, and I've been using this product since 2015.

What do I think about the stability of the solution?

Nakivo is highly stable. In the past six years, I've never had a backup fail. It can sometimes happen, but only if you run out of space. 

What do I think about the scalability of the solution?

You can scale up just by paying for more licenses. There are options. For example, if you buy a new server, you need extra licenses, and when you purchase an additional license, you must buy another month for the previous license. The scalability is flexible. One of our clients has 12 circuits, but we sell six circuits for each on average.

How are customer service and support?

We had a big problem where we didn't know what happened to our clients' servers, but we ultimately realized it was a problem on our side. Overall, Nakivo's support was fast. They instantly respond via call or via email.

Which solution did I use previously and why did I switch?

The backup and replication method for most solutions is the same. For example, Nakivo and Veeam are similar, but Veeam has many options we will never use, and we get a lot of questions about features customers don't need.

It's more complicated to perform the same jobs using Veritas, which is designed for huge companies, like telecoms and multinational companies. It's more of an enterprise solution, so the price is much higher.

How was the initial setup?

The deployment process is about the same for any client because some features are grayed out when you have a licensed product. The specific installation and deployment process depends on the licensing, but the basic menus are the same. You can buy Nakivo online and start using it in less than an hour. 

I took two or three different training courses to learn how to use Nakivo. They were helpful. We have several engineers involved in deploying and maintaining the solution, but their jobs are mixed. We don't have one designated person who handles backup solutions.

However, Nakivo handles most of the maintenance on our ongoing projects. For example, if you make a backup, Nakivo will check the integrity of your data. It's a valuable feature. 

What was our ROI?

A backup and replication solution is an essential investment for most businesses. If you're using replication, you don't need to spend money on testing infrastructure, so Nakivo will save you about 60 percent on testing costs. 

What's my experience with pricing, setup cost, and licensing?

Nakivo's licensing is straightforward compared to some other vendors who make purchasing hard. Nakivo's licensing is flexible. If your infrastructure changes or you have some new needs, you can find the cheapest price. 

What other advice do I have?

I rate Nakivo 10 out of 10. The two major advantages of going with Nakivo are support and price. We work with mid-sized companies, and these are their primary concerns. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user

Our company has been using Nakivo B&R for many years. Through it, we back up our IT infrastructure to local NAS storage and to the Microsoft Azure cloud. More than once, this has helped us in the company emergency capability. I consider NAKIVO software to be one of the best products on the market for protecting your infrastructure. The price/quality ratio is excellent. Moreower, NAKIVO has a simple user-friendly interface and excellent compatibility with various world hardware vendors. I highly recommend NAKIVO software for buying and using .

IT Support Specialist at Macgregors Meat & Seafood Ltd.
User
Top 20
Reliable, fast, and offers great technical support
Pros and Cons
  • "It uses all the bandwidth available if not limited and backs up entire servers with all data about four times faster than Windows Server Backup and EaseUS TODO Backup."
  • "One of the things I liked least about this software is when an update was pushed to one of the servers we had, somehow we didn't receive the update and needed some quick troubleshooting."

What is our primary use case?

We use this software to back up all of our servers, databases, and log files as well as create bare metal recovery backups incase a server fails. 

When a server has failed in the past, Nakivo's been a great help as it's able to restore an entire operating system with its configuration and files basically everything. Therefore, when a server failed we simply wiped the drive and restored everything via Nakivo and haven't had a single problem. We've never had a restore operation fail on us due to a corrupted backup. 

This amazing software is highly recommended. We also use it on our Hyper-V environment and it's able to restore directly into Hyper-V and start the VM with no configuration required afterwards as it's a 1:1 replica of the server.

How has it helped my organization?

Nakivo improved our backup environment as it added yet another backup for us to have. 

We use multiple backup software like the Windows Server backup, EaseUS TODO Backup, and SQL SMSS DB Backup including other third-party backup software dedicated for their software. 

Nakivo's able to do everything these programs can do and is able to work with NAS shares, SMB shares, and many others. The best part about it is when we've ever tried to restore to verify the backups we've never had a problem in the four years and we regularly verify the backups every three months.

What is most valuable?

One of the most valuable features we've been using is the whole system backup. It works the best out of so many different applications without a doubt. The ease of use management server website, reliability, email notifications if the job is unsuccessful (and successful), and the performance are top-notch. It uses all the bandwidth available if not limited and backs up entire servers with all data about four times faster than Windows Server Backup and EaseUS TODO Backup.

What needs improvement?

One of the things I liked least about this software is when an update was pushed to one of the servers we had, somehow we didn't receive the update and needed some quick troubleshooting. That said, the customer service team was able to help out within the hour and was amazing and very helpful from the first reply. Like you cant go wrong with their customer support team. If you have a problem, an inquiry, or just a general question about what you can do or how else you can incorporate it they will answer your question to your satisfaction within the first two replies - unlike a lot of other support teams that just follow scripts and procedures, these guys get right down to the point from the first email.

For how long have I used the solution?

I've used the solution for about four years.

What do I think about the stability of the solution?

We verify backups every 3 months and have never had a single problem with them over four years. They are highly dependable.

What do I think about the scalability of the solution?

The product is 100% the best in terms of scaling. It offers high-speed transfers for both restores and backups and doesn't congest networks even without bandwidth throttling.

How are customer service and support?

They reply with a useful answer within the first two emails from starting the case. They are very knowledgeable people and don't follow a useless script like many big companies.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used the Windows Server Backup which was unreliable.

We also used the Easeus TODO Backup, which had lots of failed backups due to files in the network sharing in the same folder as the backup job (previous backups causing errors).

How was the initial setup?

The setup is very straightforward once you figure out what needs to be done.

What's my experience with pricing, setup cost, and licensing?

The solution doesn't require that many resources for the actual virtual machine/dedicated server for its software. It is very efficiently designed and has very high performance without congesting the network.

Which other solutions did I evaluate?

Windows Server Backup - Unreliable but came with windows so assumed it should be able to get the job done but lots of corrupted backups when trying to verify integrity.

Easeus TODO Backup - Lots of failed backups due to files in network share in the same folder as the backup job (previous backups causing errors) other than that no problems with it. lots of cool functions too but nakivo offers everything plus extra.

What other advice do I have?

I recommend this software for any medium to large businesses. It offers very good integrity of backups.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Buyer's Guide
Nakivo
November 2022
Learn what your peers think about Nakivo. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
656,862 professionals have used our research since 2012.
Dustin Park - PeerSpot reviewer
IT Systems / Security / Communications Administrator at Bennett International Group, LLC
Real User
Top 5
Good support, easy to set up, cost-effective, safe and secure
Pros and Cons
  • "Cloud integration is valuable because the ability to not only backup locally, but to the cloud, has been a great addition to the already fantastic product."
  • "I would love to see BackBlaze B2 implementation in the future, as that would be our preferred cloud destination, but Amazon and Wasabi are both very great choices in the meantime."

What is our primary use case?

We use Nakivo as a great addition to our Disaster Recovery and Backup of our VMware environment. We have multiple datacenters and wanted a quick, easy, and scalable solution that would perform at a high level.

This product was going to be a temporary solution at the start of our journey but ended up becoming a mainstay in our portfolio of products that we can't live without.

We have had several instances where Nakivo has really shined and helped up recover from potential issues very quickly. Nakivo hasn't only met those expectations, it's surpassed them!

How has it helped my organization?

We utilize multilayered approaches with our Security and Disaster Recovery. Nakivo has fit the bill for what we were trying to accomplish and has given us peace of mind knowing that our data is safe and secure.

We have had several instances where Nakivo has helped us with potential disaster recovery issues and each time, the product has performed better than we had expected.

Our organization is now safer, more secure, and more reliable because of our implementation of Nakivo. The product has also gained more ability since we first implemented it, as feature requests are added all the time!

What is most valuable?

Cloud integration is valuable because the ability to not only backup locally, but to the cloud, has been a great addition to the already fantastic product.

It's a much cheaper solution and a better performing product than many of its peers.

This product is fast and the speed of backups is a valuable feature. This product works faster than its peers, and its reporting features are fantastic.

Updates are well tested before put into general use. We have never had any issues with moving from old versions to new versions.

What needs improvement?

I would love to see BackBlaze B2 implementation in the future, as that would be our preferred cloud destination, but Amazon and Wasabi are both very great choices in the meantime. Other cloud initiatives would give this product a distinct advantage over other products. 

Other than that, I don't see any other areas that I can see for improvement. The product has several different tiers, all of which are easy to understand. The product works just as well as advertised, and is easy to implement into an organization.

For how long have I used the solution?

I implemented Nakivo into our organization about four years ago.

What do I think about the stability of the solution?

The product is super stable and works like clockwork once it's setup and configured. I have never had any crashes or major issues with this product. Product updates add functionality and better performance and are well tested before going into production, as I have never had any issues with the product after updating. 

What do I think about the scalability of the solution?

This is a highly scalable solution. We are always adding on to ours. 

How are customer service and technical support?

They have great customer support and I can't brag about it enough. We don't need it much because the product works so well, but when we have the need for their services, they always help us quickly.

Which solution did I use previously and why did I switch?

Our previous solution had less viability, fewer options, and was very expensive to utilize cloud offloading with it.

How was the initial setup?

The initial setup is very easy to follow. Support even offered help after we went through a general demo. It wasn't needed because the product is so easy to set up and work with.

What about the implementation team?

All in-house implementation. 

What was our ROI?

The product is very cost effective and has already helped us with potentially major issues that would have more than quadrupled the initial setup costs. We are very happy with our ROI.

What's my experience with pricing, setup cost, and licensing?

This would all depend on how the product was implemented, as I'm sure each organization has different needs. The pricing, setup costs, and licensing are easy to understand, no matter how you want to implement it.

Which other solutions did I evaluate?

We evaluated Druva, Zerto, Unitrends, and Veeam. Nakivo fit right in with what we wanted and has outperformed our expectations.

What other advice do I have?

Choose Nakivo. You won't regret it. As a primary, secondary, or other option in your disaster recovery portfolio, you will not regret the decision.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Leading IT Engineer at a tech vendor with 11-50 employees
Real User
Simple to set up with excellent pricing and great technical support
Pros and Cons
  • "The user interface in general is very good. I"
  • "Due to the fact that we are HP and Fugit partners as well, it would be nice if Nakivo would allow support for HP and Fugit storage."

What is our primary use case?

The solution is primarily used for small offices that are looking for backups for Microsoft 365 and they're looking for some local backup for their whole Office 365 environment.

What is most valuable?

The solution is a very cheap option. It's a clone of Veeam backup and it works in a very similar way for less cost.

They offer great support. The product offers chat options that are available right on the user interface, so at any time, you can reach out to support for assistance. I haven't seen a similar feature in any other solution. The Nakivo is the first one to have implemented it.

The user interface in general is very good. It's very lightweight. It's a web interface, which is quite good. In comparison, their main competition, Veeam, has an external web interface, which requires an additional component to be installed on the server which is not ideal.

The initial setup is simple. 

They continuously implement new features. For example, they have brought support for storage devices recently and they are bringing support for duplication appliances. They're constantly growing. 

What needs improvement?

It would be ideal if they offered a support portal for users. They should have a portal where the customer would be able to show all cases and the status of all cases and maybe create a new case. Instead, they support the solution directly on the graphical user interface inside their product. While it is easy to create a case in this way, a portal would still be an improvement. 

Due to the fact that we are HP and Fugit partners as well, it would be nice if Nakivo would allow support for HP and Fugit storage.

For how long have I used the solution?

I've been using the solution for three or four years at this point. 

What do I think about the stability of the solution?

The solution is stable. It just works. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

It's pretty scalable. You have no issues expanding the solution if you need to. 

Three years ago, I did not have many clients on the solution. However, over the last two to three years, the number has grown and more people are using it. Many are migrating over from Veeam.

How are customer service and support?

The support has always been very good. We are quite happy with the level of service we get. 

Which solution did I use previously and why did I switch?

We also work with Veeam.

Veeam was the first solution that started to think about visualization backups. They were the first who started to offer this backup for a virtualized environment. Nakivo were the second and they basically cloned Veeam Backup. They created a cheap clone of Veeam Backup and the prices were much less than Veeam. 

How was the initial setup?

The initial setup is very straightforward. It's very easy to implement, especially if we're talking about mass installations. First of all, they support MaaS. They can install their product on a MaaS network and can attach storage directly. Veeam Backup does not have such an option at all. The installation is very straightforward due to the fact that the installation looks like I'm installing a new application on an iPhone. It can't be simpler.

You only need one person to handle maintenance. 

What's my experience with pricing, setup cost, and licensing?

The pricing of the product is very good. they are quite reasonable and less than other options. They are directly competing with Veeam and offer similar services at less cost.

What other advice do I have?

We are partners with Nakivo.

While our company is using the on-premise deployment version of the solution, our customers are kind of a mix. Some of them use the cloud version and have a backup for the cloud environment. Some of them use on-premises as well.

If customers are looking for a global data application without using any appliances, for example, if they want to try to duplicate all backup jobs together, then Nakivo Backup would be the best option as it has a global data application and Veeam Backup doesn't. 

I'd rate the solution at a nine out of ten. I like the solution, however, there is always room for improvement.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administrator at Tecnoteca s.r.l.
User
Top 20
Easy to implement with quick backups and the ability to retrieve individual files
Pros and Cons
  • "The backups, especially of the incremental type, are really quick (ranging from five to 10 to 45 to 50 minutes depending on the size of the VM)."
  • "Personally, I would like to have the ability to backup older legacy systems on the new versions as well."

What is our primary use case?

We are using Nakivo for backing up multiple Virtual Machines hosted over ESXi hosts in various locations.

The hosts vary from 6.0 to 6.7 and previously we had Nakivo running for 5.5 hosts as well, which have since been dismissed.

When we started, we had also older 4.1 hosts which were covered by a special transporter used for legacy systems.

Since then, we have performed various upgrades to both the ESXi hosts, and Nakivo always worked flawlessly. It becomes better with each upgrade. 

How has it helped my organization?

For us, the capability of using Nakivo with the un-licensed version of ESXi is the biggest selling point.

The ease of use and the intuitive interface are also quite nice, and the various upgrades from Nakivo's side are great.

The UI has been reworked from the 9.x to the 10.x version and the new one is really good.

Thanks to Nakivo, we were able to perform a disaster recovery procedure during early 2021, losing little to no data, and the only thing slowing us down during the recovery was the speed of the new host.

What is most valuable?

The ability to backup Virtual Machines on the un-licensed version of ESXi is the main selling point for us.

The backups, especially of the incremental type, are really quick (ranging from five to 10 to 45 to 50 minutes depending on the size of the VM).

The recoveries are also quite quick, of course, depending on the host system. Generally, it recovers over the network and does not take more than an hour, again, depending on various factors unrelated to Nakivo.

The ability to retrieve individual files from a backup is a welcome plus which we discovered and found pretty useful.

What needs improvement?

Personally, I would like to have the ability to backup older legacy systems on the new versions as well.

I'd like the ability to perform individual backups (so a backup from inside the system instead of on the host side) - which right now is limited to newer Operating Systems, which, while is a good thing from a security point of view. That said, sometimes there is an older machine or VM which could use backups like this.

For our usage, we've found the connections to remote shares (like CIFS or NFS) while quite easy to set up are a little bit prone to interruption. Of course, in the next availability check performed autonomously by Nakivo, the connection is restored. This could of course be a problem with the destination share, however, it's really the only "issue" we've had with this software.

For how long have I used the solution?

I've used the solution since 2018.

What do I think about the stability of the solution?

The stability of the software is great; we've never had a problem with it or with the updates.

How are customer service and support?

The customer support is awesome and the support service is also great and quite qualified.

We don't have much experience with them as we had to contact them just once for clarification and not a real problem. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously we had a custom backup procedure. We switched due to the impracticality of maintaining that system and the ease of use of Nakivo.

How was the initial setup?

The initial setup is totally straightforward with little to no specific competence required, at least, not on the networking side.

What about the implementation team?

Our in-house team managed the implementation.

What was our ROI?

The software did completely repay itself, especially when we had to activate the disaster recovery plan.

What's my experience with pricing, setup cost, and licensing?

The price is really competitive. The offering, as well as the ability to use it with free ESXi, is awesome.

The setup is as easy as deploying a VM.  

Which other solutions did I evaluate?

We valued other options, both for individual and granular files backups, such as BackupPC, and also for host systems, such as Veeam.

We chose Nakivo due to its higher feature offering at a lower price point compared to other alternatives.

What other advice do I have?

We're pretty satisfied with the product. I'm also evaluating it for personal non-work-related use.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1602147 - PeerSpot reviewer
User at a retailer with 1-10 employees
Real User
Top 20
Great for backups and replications and has a very easy licensing process
Pros and Cons
  • "NAKIVO is easy to use and pretty easy to set up."
  • "Updating VM Tools on a replicated VM could be better."

What is our primary use case?

I use NAKIVO backup and replication for several of my clients. I have replaced the product called Veeam Backup and Replication. We are a small IT service and repair center and we have many large clients running VMware 6, 6.5, and 7.  We use vCenter for all of our VMs. I have three different clients using this product. One client has four servers running two CPUs each and ESXi 6.7.  This client is running NAKIVO 10.2 as an appliance server and replicating the other three server's VMs.

How has it helped my organization?

The general cost of doing backups has been reduced. Also, the screenshot verification feature is priceless. I know right when I have an issue. At first, NAKIVO was a bit of a learning curve. It took several failures to figure of that some error messages were just canned messages and I had to dig deeper into the issue. As it turns out, the version of ESXi or vCenter with the proper version of the VM tool is very important for NAKIVO to get a good replication. The cost has been a huge issue using Veeam in the past and if you have ever tried to buy a license for Veeam, you already know it is almost impossible.

What is most valuable?

The test reboot of replicated VM and screenshot verification is great. NAKIVO is easy to use and pretty easy to set up. I use the appliance for all of my VM backups and replications. It runs as its own VM and you connect via a web browser. I have found Edge works best. The ease of purchasing a license from Nakivo has been one of the many features I have appreciated. I could not dislike purchasing a Veeam license more than anyone else in the IT industry. Having to jump through the hoops at Veeam and then after 10 plus emails, you might get an order from Techdata. It's just a joke.

What needs improvement?

Updating VM Tools on a replicated VM could be better. I think one of the most important things NAKIVO can do is stop releasing a new version several times a year. It's important to "get it right" on a version release - too many updates will cause an issue. Also, any version update should include the ESXi Host as well as the vCenter. Not taking into consideration the vCenter version is a huge mistake and no updates should be released unless they also support the current vCenter version. That came up and I had several issues before I figured out it was a vCneter update compatibility issue.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

It can be a little touchy. When the IP cannot be reached there is not much you can do. You have to figure out why the IP of the appliance cannot be reached.

What do I think about the scalability of the solution?

The solution can scale. I have it backing up and replicating 4 servers with almost no issues.

How are customer service and technical support?

It has not been the best. I ran into some issues right away and support got on and tried to help me. I ended up working on the issue for a week and ended up figuring it out myself.  I have tried to stay away from support altogether since then.

Which solution did I use previously and why did I switch?

I used Veeam previously. I switched mainly because of the problems I always encountered while trying to order Veeam. This company is the absolute worst in the business - not to mention the price of a license.

How was the initial setup?

Yes, I did not have any issue installing the solution.

What about the implementation team?

I handled the setup myself.

What was our ROI?

The yearly maintenance fees are okay but they could be better.

What's my experience with pricing, setup cost, and licensing?

The cost is important but I think using the appliance is probably the best as it's easy to install.

Which other solutions did I evaluate?

I did not evaluate other options.

What other advice do I have?

I do not have any additional comments.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1630716 - PeerSpot reviewer
User at a tech services company
User
Top 20
Easy to install and configure with good stability
Pros and Cons
  • "I could install and configure the trial version in maybe half an hour and had a successful backup of our file server on the same night."
  • "It would be good if I could have a remote upgrade of our Synology Transporters, but the manual upgrade is easy and no problem at all."

What is our primary use case?

We are using Nakivo Backup & Replication to back up ten virtual machines from our Nutanix cluster with some 80 virtual machines. Our goal is to replace the existing backup solution completely with Nakivo Backup and Replication and to have an offsite backup of all important servers to one of our branch offices with a Synology NAS with Nakivo Transporter installed. Offices are connected with a 500 MB VPN; the Nakivo appliance is running on our Nutanix cluster. Currently, we are using an Enterprise Essentials license.

How has it helped my organization?

Veeam Backup and Replication is the main backup solution at our customer's site, but it stopped working while backing up our now 5TB file server - and after some weeks of investigating the whole issue with Veeam support, I had to decide to search for an alternative solution. Nakivo offered a free trial which was very easy to set up and immediately worked. To be totally honest, it has an affordable price. 

The bandwidth-optimized deduplicated offsite backup to a Synology NAS was another must-have, which would have been possible with Veeam, too, but we would have had to build a Windows-based server for that.

What is most valuable?

The first really good thing about Nakivo Backup and Replication was the fact that I could install and configure the trial version in maybe half an hour and had a successful backup of our file server on the same night. I used different repositories to test - a Synology NAS with Nakivo Transporter and a CIFS share on a Windows bases server. Both worked without any problems. Then there was another point, that was really important to me: having an offsite backup to a Synology NAS at an office branch. I had to take a look at some options to optimize data flow, but the backup copy job works like a charm.

What needs improvement?

At the moment, there are actually not many features I am missing. It would be good if I could have a remote upgrade of our Synology Transporters, but the manual upgrade is easy and no problem at all. 

Some SNMP features to configure our monitor software would be great since emails sent to me sometimes could be lost in all those other mails. 

Some customers from Germany might have a problem when contacting English speaking sales and support team, but that has never been a problem to me, although my English hasn't been used much in the last couple of years.

For how long have I used the solution?

I've been using Nakivo Backup & Replication for Nutanix since 2020.

What do I think about the stability of the solution?

There have been no crashes and no unfixable errors (there is a good knowledge base, and self-explaining error messages).

What do I think about the scalability of the solution?

Since I'm using Nakivo to backup only ten virtual machines at the moment, I will have to wait until I backup my whole Nutanix cluster to find out about the scalability.

How are customer service and technical support?

The sales representatives are nice; we didn't need technical support.

Which solution did I use previously and why did I switch?

I'm still using Veeam Backup and Replication, but since this solution had huge problems backing up our file server (5 TB), I switched to Nakivo for some servers and will be completely replacing replacing Veeam by the end of its maintenance.

How was the initial setup?

Yes, if you just follow the steps outlined in the setup assistant, you get it going in less than half an hour.

What about the implementation team?

I implemented the solution by myself.

What was our ROI?

After weeks of working with Veeam support without any success, I can say it was worth every Euro spent since I have a working solution and can sleep better.

What's my experience with pricing, setup cost, and licensing?

Nakivo has way lower licensing costs than Veeam - at least in our environment, with Nutanix as the protected cluster. Talk to your sales representative; they sold me the right license.

Which other solutions did I evaluate?

I am using Veeam and tested only Nakivo as a possible replacement.

What other advice do I have?

I do not have any other comments at this time. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director at A-Tech Services Limited
Reseller
Helpful email notifications, excellent support, and offers very useful updates
Pros and Cons
  • "The speed of the backups and replications is fantastic and, for the most part, the simplicity of use has been wonderful."
  • "The interface can be a little clunky at times."

What is our primary use case?

This is a standout backup, replication, and rapid recovery solution for any small to medium-sized business which has a virtualized server environment - particularly for VMware vSphere and Microsoft Windows Server Hyper-V.

Probably the best recommendation is the fact that we choose to use this ourselves. As a value added reseller/consultant, we have access to many products. We recommend it to smaller vSphere sites where it provides an excellent alternative to the likes of Veeam and the expensive HA options from VMware.

The architecture is excellent and real-life practical, not only for backups to local backup repositories but also for remote backup repositories and/or cloud storage. The virtual machine replication with multiple snapshots between physical hosts provides a cost-effective alternative to those who cannot afford/can't justify a full high availability solution.

How has it helped my organization?

It has massively simplified the backup process and management of backups when compared to the previous solution. Backup times are much quicker.

The pre-configured virtual machine means installation onto a vSphere host takes minutes, requiring little more than the allocating of an IP address for the web console and a few credentials. We quite literally install the virtual machine, create a backup repository, link Nakivo to our vSphere environment, and have the first backup running in under twenty minutes.

Email notifications make the ongoing monitoring of the system simplicity itself.

What is most valuable?

Many of these have been mention already.

The direct support from Nakivo has been excellent when we have had issues. The built-in link in the web console to request support and automatically include a support bundle with all the relevant configuration data for your system makes requesting support easy - not that we have had to do it very often.

They also seem to be listening to the customer base. It is one of the few products where you feel you are getting value for the ongoing support costs. There is a continuous stream of useful updates and new features.

The speed of the backups and replications is fantastic and, for the most part, the simplicity of use has been wonderful.

What needs improvement?

The interface can be a little clunky at times. I guess this is partly the nature of the beast, being as it is a browser-based console. The benefits of the browser-based console, for the most part, far outweigh the occasional clunkiness of the interface.

Support for the backup and replication of virtual machines is excellent, but improved support for physical machine backups would be very welcome (I believe this is already on the way). 

With the current pricing model, the per workstation costs can soon rack up, so as to make it prohibitive to have a blanket backup policy for all workstations.

For how long have I used the solution?

I've been using this solution for 5 years.

What do I think about the stability of the solution?

In the time we have used it and recommended it, it has been incredibly stable. We have managed to corrupt a backup repository by physically pulling the plug mid-job, but that is about it.

What do I think about the scalability of the solution?

It will scale easily to match the recourses available.

How are customer service and technical support?

Support via the web console has been very straightforward and the response has been prompt and knowledgeable.

We have not had any phone support.

Which solution did I use previously and why did I switch?

I did previously use Acronis.

Nakivo, overall, provided a more complete, simpler, and cost-effective solution - particularly in the virtual environment.

How was the initial setup?

The solution is very simple to deploy, as already mentioned.

What's my experience with pricing, setup cost, and licensing?

In a smaller environment (less than three physical hosts) the Enterprise Plus is an excellent solution, particularly with the perpetual pricing available. 

I'd advise new users to take note of the ongoing support costs which currently are well worth having. 

Nakivo seems to be focused on developing and improving the product.

Which other solutions did I evaluate?

I did evaluate many options before choosing this.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Nakivo Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2022
Buyer's Guide
Download our free Nakivo Report and get advice and tips from experienced pros sharing their opinions.