Service and Support
Microsoft Power BI's customer service is often praised as good or excellent, with timely responses and knowledgeable support. Many users find solutions through online communities, documentation, and forums without needing direct support. Technical support ratings vary, with some highlighting fast, helpful responses and others noting delays or insufficient support for complex issues. Users appreciate the active community and comprehensive resources available online, making self-service a common choice.
Deployment
Users found Microsoft Power BI's initial setup generally straightforward and easy to install. Experienced users noted simplicity when deploying databases and other applications, while some faced complexities due to security configurations and data integration. Many highlighted cloud deployment and familiarity with Microsoft products as advantageous. Some users emphasized the importance of training and technical documentation, but overall, ease prevailed, with minor challenges in learning nuances and managing data intricacies.
Scalability
Microsoft Power BI is highly scalable and integrates well with Microsoft tools. It handles expanding datasets, supports various user volumes, and benefits from cloud-based architecture. Users find it suitable for medium to large enterprises, though scaling may require expertise and can be influenced by data volume, system infrastructure, and licensing costs. Some users note challenges with large datasets and performance, yet most find it adaptable and effective across industries.
Stability
Microsoft Power BI is generally considered stable, with some users noting occasional performance challenges, particularly with large datasets. Users appreciate its reliability and frequent updates but mention sometimes slow operations, especially during data refreshes. Despite these minor issues, most find Power BI dependable, often highlighting its ability to function smoothly and securely without significant bugs or crashes, making it a trusted choice for many.