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Micro Focus Network Node Manager OverviewUNIXBusinessApplication

Micro Focus Network Node Manager is #11 ranked solution in top Network Management Applications. PeerSpot users give Micro Focus Network Node Manager an average rating of 7.2 out of 10. Micro Focus Network Node Manager is most commonly compared to SolarWinds Network Configuration Manager: Micro Focus Network Node Manager vs SolarWinds Network Configuration Manager. Micro Focus Network Node Manager is popular among the large enterprise segment, accounting for 66% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 30% of all views.
Buyer's Guide

Download the Network Management Applications Buyer's Guide including reviews and more. Updated: July 2022

What is Micro Focus Network Node Manager?
Network Node Manager is network management software that unifies fault, availability, and performance monitoring to helps you improve network uptime and performance, and increase responsiveness to business needs.

Micro Focus Network Node Manager was previously known as Network Node Manager, HPE Network Node Manager.

Micro Focus Network Node Manager Customers
T-Mobile, Retegal, Sentara Healthcare
Micro Focus Network Node Manager Video

Micro Focus Network Node Manager Pricing Advice

What users are saying about Micro Focus Network Node Manager pricing:
  • "I wasn't involved in the pricing, but I think it's quite expensive."
  • "The solution is priced mid-range compared to the competition."
  • Micro Focus Network Node Manager Reviews

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    PM at a energy/utilities company with 10,001+ employees
    Real User
    Top 5
    Good stability, quite mature, and capable of having all network devices in a single place
    Pros and Cons
    • "It's quite a mature solution."
    • "Right now, we have open tickets and they are not closing as expected."

    What is most valuable?

    We are able to have all network devices in a single place in order to send the alerts to an umbrella tool (Service Now). 

    The stability is quite good.

    It's quite a mature solution.

    What needs improvement?

    Technically speaking, I'm facing some issues when monitoring Barracuda firewalls. There is some room for improvement in this area.

    The documentation for the initial/upgrade setup present errors sometimes.

    For how long have I used the solution?

    This product has been used in our company for ten years, I suppose, however, I have been personally using it only for two or three years.

    What do I think about the stability of the solution?

    Regarding stability, we don't face any issues. It's reliable. There aren't bugs or glitches. It doesn't crash or freeze.

    Buyer's Guide
    Network Management Applications
    July 2022
    Find out what your peers are saying about Micro Focus, IBM, Broadcom and others in Network Management Applications. Updated: July 2022.
    622,645 professionals have used our research since 2012.

    What do I think about the scalability of the solution?

    From the very beginning until now, we deployed to two servers in a fail over environment. Therefore, I can't really speak to the scalability of the product.

    How are customer service and support?

    Technical support could be much better and work much faster.

    Typically, is taking some time so solve tickets. If involving a higher level expert is needed, you should wait.

    How was the initial setup?

    The initial setup is somewhere in between. It's both not so easy, and also not so complex. We have the Linux version. Some years ago we had physical servers and we migrated to virtual ones. 

    There were some issues and we opened some tickets, however, in the end, they were solved. It's just that there are a few key steps that need to be handled carefully during installation. You need documentation to guide you. However, some of the articles meant to assist were not very accurate. If you're following exact instructions line by line, and you are not getting what is expected, you have to do a bit of problem-solving by yourself.

    What's my experience with pricing, setup cost, and licensing?

    I don't handle the pricing, however, it's my understanding that the product is quite expensive.

    What other advice do I have?

    I would recommend the solution to others due to the fact that it's quite stable and mature. That said, there are a few improvements that can be made.

    Overall, I would rate it eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Muhammad-Bilal - PeerSpot reviewer
    Integration Consultant at Multilynx
    Real User
    Top 10
    Provides great fault management but dashboards are not customizable and it's not user-friendly
    Pros and Cons
    • "A good enterprise-level solution."
    • "The dashboards are not customizable and it's not user-friendly."

    What is our primary use case?

    We install, integrate, customize and configure this solution for our clients. We are system integrators who resell tools to our customers and we are partners with Micro Focus. 

    What is most valuable?

    The great thing about this solution is its compatibility for enterprise level organizations. If you need to install 10,000 or even 20,000 devices, it's easy to monitor. The product's fault management is awesome. 

    What needs improvement?

    I haven't had a great experience with this solution because the dashboards are not customizable and it's not user-friendly. The market has changed and people are now focused on mobile solutions, tablet solutions, or dashboards, which I prefer to use. I'd like to see dashboard customization and customized reports.

    For how long have I used the solution?

    I've been using this solution for three years. 

    What do I think about the stability of the solution?

    The stability is good. 

    What do I think about the scalability of the solution?

    The scalability is great. 

    How are customer service and support?

    The customer service has improved drastically over the past couple of years and I think they're very good now. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    Deployment generally takes around two to three hours. It's a matter of integrating with the databases, and then connecting devices. It's not easy getting the connectivity right and that can be time-consuming because there are lots of configurations required on every device when connecting to the NNM. We use our own technical team for deployment, usually three or four people; two for delivery and two for follow-up support.

    What was our ROI?

    I think getting an ROI takes about three years but it depends on the customer and the scenario. For some companies, for example, if one site goes down and nobody is aware of it, the cost can be in the millions. In other scenarios, the loss wouldn't be so great.  

    What's my experience with pricing, setup cost, and licensing?

    The license is a perpetual lifetime license and the subscription is on a yearly basis. It's an expensive product because it's an enterprise-level product with a big team working behind it for batch releases, maintenance releases, version upgrades, maintenance support, and professional services. 

    What other advice do I have?

    I rate this solution seven out of 10. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Buyer's Guide
    Network Management Applications
    July 2022
    Find out what your peers are saying about Micro Focus, IBM, Broadcom and others in Network Management Applications. Updated: July 2022.
    622,645 professionals have used our research since 2012.
    PM at a energy/utilities company with 10,001+ employees
    Real User
    Top 5
    Reduces the need for separate diagnostic and network monitoring tools
    Pros and Cons
    • "We do not have any issues stability-wise."
    • "When I open a ticket, usually they respond very late. Some of the people I negotiate with seem undertrained."

    What is our primary use case?

    We are using virtual servers. We have two servers, they are set in fail-over environments. One is active, one is waiting.

    I work for a very big enterprise. Any employee could technically access this tool, but only a few of them are interested. Roughly 50 people working in specific departments access this tool — mostly the network operations team.

    What is most valuable?

    Currently, we are not using all of the features they provide; just the main tool for monitoring the alerts. The lists are sent to a third-party tool — ServiceNow. It's an umbrella that collects alerts from different tools.

    What needs improvement?

    I'm pretty satisfied with this tool. We have some specific devices that are not integrated very well, for example, Barracuda Firewalls. They have to improve this, but this is a specific situation. 

    What do I think about the stability of the solution?

    It's a good one. It's a stable tool. We do not have any issues stability-wise.

    How are customer service and technical support?

    I would say that they definitely need to improve their support features — this is a problem. When I open a ticket, usually they respond very late. Some of the people I negotiate with seem undertrained. They don't know much about the tool; they have to ask their high-level colleagues. This takes a lot of time and it's pretty frustrating to wait so long to form a ticket. They need to be quicker and more knowledgeable.

    When we paid for a consultant, it was a very different situation. All of our problems were solved in a very short period of time.

    Which solution did I use previously and why did I switch?

    Micro Focus Network Node Manager was already installed when I came to this company. In the future, we may switch to SolarWinds.

    What's my experience with pricing, setup cost, and licensing?

    I wasn't involved in the pricing, but I think it's quite expensive. For example, we wanted to buy a separate module — a performance and reporting tool; however, our colleagues from the payment section said that it costs too much.

    What other advice do I have?

    Overall, on a scale from one to ten, I would give this solution a rating of eight.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    General Manager at a energy/utilities company with 10,001+ employees
    Real User
    Top 5
    Stable, fair pricing, but features need improvement

    What is our primary use case?

    We are using the solution for network monitoring.

    What needs improvement?

    We had some issues with some of the features, some modules are not meeting expectations. Additionally, they need to start following some of the latest trends.

    For how long have I used the solution?

    I have been using the solution for approximately 7 years.

    What do I think about the stability of the solution?

    It is a stable solution.

    What do I think about the scalability of the solution?

    It is a scalable product. 

    How are customer service and technical support?

    When we speak to the customer service about issues that we have been experiencing, they tell us that is how the solution operates, unfortunately, and we have to live with it. 

    What about the implementation team?

    We have approximately 3 technicians doing all the installs and maintenance.

    What's my experience with pricing, setup cost, and licensing?

    The solution is priced mid-range compared to the competition.

    Which other solutions did I evaluate?

    We are thinking about migrating to SolarWinds because of some of the issues we have been experiencing.

    What other advice do I have?

    I rate Micro Focus Network Node Manager a six out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Network Management Applications Report and find out what your peers are saying about Micro Focus, IBM, Broadcom, and more!
    Updated: July 2022
    Buyer's Guide
    Download our free Network Management Applications Report and find out what your peers are saying about Micro Focus, IBM, Broadcom, and more!