

PRTG Network Monitor and Meraki Dashboard compete in the network management software category. PRTG is seen as cost-effective for smaller environments, while Meraki Dashboard stands out for ease of use and centralized management, particularly in larger setups.
Features: PRTG Network Monitor includes features such as scalable deployments, a user-friendly interface, and regular updates that ensure comprehensive monitoring capabilities. The solution is known for its detailed reporting and ability to handle a wide variety of devices and operating systems, making it flexible for diverse environments. Meraki Dashboard offers a streamlined, cloud-based interface with capabilities such as integrated network analytics, single-pane management of multiple sites, and easy configuration of VPNs and security protocols, all of which contribute to its high usability and efficiency.
Room for Improvement: PRTG Network Monitor could benefit from simplifying its licensing model, as costs can escalate in larger environments. Additionally, enhancements in mobile app functionalities and user customization could enhance user experience. Meraki Dashboard may improve by offering more flexible pricing plans, particularly for smaller businesses, and advanced customization options for specific network needs. Users also seek improvements in integration capabilities with third-party applications and solutions.
Ease of Deployment and Customer Service: PRTG Network Monitor is recognized for its fast deployment and intuitive setup, making it accessible for organizations without extensive technical expertise. It provides strong vendor support and is easily adaptable to infrastructure changes. Meraki Dashboard offers seamless cloud deployment, eliminating the need for on-premises controllers, and is praised for its reliable customer support and continuous feature updates, ensuring network reliability and performance.
Pricing and ROI: PRTG's pricing model can become expensive in complex environments despite being economical for smaller setups, with ROI driven by manpower and time savings. Meraki Dashboard generally involves higher costs due to its subscription-based model and premium packages, but it delivers ROI through reduced administrative overhead and enhanced network management, benefiting from a comprehensive, all-in-one solution.
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
The implementation reduced our employee resources from 20-25 to 5-6 employees.
The support response time can be slow, sometimes taking up to fifteen hours.
When our site went down, Cisco's technical support was very responsive and effective, so I would rate them nine out of ten for their support.
They are instantly available for technical support from Meraki Dashboard.
They resolve our queries 24/7.
The setup process is well-documented, making it easy to deploy.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
You can install them in each network, even if they are not connected, and it works.
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
PRTG Network Monitor is very stable and requires low maintenance.
There is a need for price reductions in developing countries, as the cost of Meraki is quite high.
The cameras are not connected through Meraki, but all other devices are on Meraki networks.
It provides many insights out of the box without any need to search for them.
The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
If we involve a third-party vendor, the price will definitely go up.
I would rate the pricing for Meraki Dashboard as one.
The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.
Pricing is by the number of devices, not by sensor.
The prices are very high for PRTG Network Monitor.
Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering.
The most valuable feature for me is the cloud dashboard.
It summarizes everything in one place, which is very important for our organization.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
| Product | Market Share (%) |
|---|---|
| PRTG Network Monitor | 3.3% |
| Meraki Dashboard | 0.8% |
| Other | 95.9% |


| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 13 |
| Large Enterprise | 26 |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 19 |
| Large Enterprise | 47 |
Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime.
The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity.
Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability,
Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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