"What I found most valuable in the Meraki Dashboard is straight monitoring of the different devices, as well as the ability to easily set up VPNs, for example, both Meraki client VPNs and non-Meraki VPNs for different organizations that work with my company. I also like that the tool is a really good firewall."
"Great visibility on the dashboard."
"The most valuable features are that it's easy to use and technically very complete. I can configure, do advanced troubleshooting in the dashboard, and reboot access points remotely."
"Meraki Dashboard does not require a lot of maintenance. Cisco tells communicates through the Meraki Dashboard web client, it will automatically send updates to the equipment. They will send you an email on what day the updates will take place. If you want to proceed, you can click on accept, or you can decline them and schedule the updates at another time."
"We find that Meraki has all the features you need to be able to enable complex network protocols for AV equipment. We deal with a streaming product over IP, and Meraki is fantastic at that."
"It is very easy to manage. It has good security, and it is working well with our firewall."
"Everything is in a single pane and you can look at your network in one centralized place."
"The most valuable feature is ease of use."
"Ability to create a dashboard inside software monitoring."
"PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing traffic, I will know with this tool. I can write a customized script for a sensor to detect specific things."
"I found PRTG Network Monitor very useful for troubleshooting and monitoring the utilization of either the network or server."
"The initial setup was easy. We didn't have any issues with the process and everything rolled out smoothly."
"Network Discovery is a feature that our customers like a lot."
"I would boldly say that this is the most scalable network monitoring tool that I know of"
"PRTG is integrated on Windows."
"It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts."
"Meraki Dashboard could improve the user interface by making it more user-friendly. The configuring can at times be difficult."
"What needs improvement in Meraki Dashboard is its configuration. It'll also be better if the tool has more functionality, and that is what I'd like to see in its next release."
"They can improve the landing page in Meraki Dashboard. When I go into an organization, they can include a lot more infographics. They can also simplify it a bit and consolidate it. For example, if I've got five branches and I go into customer A's profile or organization, I'd like to see an infographic on the landing page providing a snippet of the entire network layout, that is, all branches in one snapshot. From there, I would like to go into the network that I want to work on or view."
"The initial setup is complex and can be made more straightforward."
"There are some issues with the NAT configuration, it is now impossible to some operations with the solution."
"Meraki lacks their own software for connecting to the VPN which creates some issues."
"It's a very complex system. Customers have told me that sometimes there are lots of advanced features that are available and that you can change in the dashboard, but sometimes it's very hard to know what they are."
"More integration would be an improvement."
"I know we're going to move to Docker applications and I understand that PRTG does some monitoring regarding this. I do not know if it is complete. If it's not yet complete, it's something they should consider improving."
"The solution has to evolve as an end-to-end monitoring solution. It has to do better at understanding the application at the deepest level."
"The solution could be better and faster when it comes to performance."
"PRTG Network Monitor is okay to use, but you'll need some time to analyze the data. If it can automatically locate or identify the problem area, it would be more helpful to users."
"It would be nice if it gave us alerts via Gmail or SMS message."
"They could improve the process of updating the license."
"More training videos for installing and configuring this software would have been nice, especially when working with a lot of devices."
"Their penetration within the market could be much better. If their pricing was lower, even though it's reasonable now, it might help them achieve this."
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Meraki Dashboard is ranked 8th in Network Monitoring Software with 15 reviews while PRTG Network Monitor is ranked 6th in Network Monitoring Software with 34 reviews. Meraki Dashboard is rated 9.0, while PRTG Network Monitor is rated 8.0. The top reviewer of Meraki Dashboard writes "Centralized dashboard management for all devices on your network that is easy-to-use". On the other hand, the top reviewer of PRTG Network Monitor writes "If there is an incident, it not only tells you that there is an incident, it will also tell you the root cause". Meraki Dashboard is most compared with ThousandEyes, Zabbix, SolarWinds NPM, Auvik and ManageEngine OpManager, whereas PRTG Network Monitor is most compared with Zabbix, Nagios XI, SolarWinds NPM, Centreon and Icinga. See our Meraki Dashboard vs. PRTG Network Monitor report.
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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
