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LogicMonitor vs Meraki Dashboard comparison

LogicMonitor and Cisco are both solutions in the Network Monitoring Software category. LogicMonitor is ranked #24 with an average rating of 9.3, while Cisco is ranked #18 with an average rating of 8.4. LogicMonitor holds a 1.9% mindshare in NMS, compared to Cisco’s 1.1% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution, compared to 98% of Cisco users who would recommend it.
LogicMonitor
Read 28 LogicMonitor reviews
  • 4,380 Views
  • 2,759 Comparison Views
100% willing to recommend
Meraki Dashboard
Read 58 Meraki Dashboard reviews
  • 2,277 Views
  • 2,004 Comparison Views
98% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

LogicMonitor and Meraki Dashboard compete in the network management and monitoring category. LogicMonitor appears to have an advantage with its depth in customizable features and robust reporting tools.

Features: LogicMonitor offers customizable dashboards that enable quick data interaction, granular alert tuning, and Google Maps widget integration for custom monitoring. It also provides robust logic modules for script-based custom monitoring. Meraki Dashboard excels in providing intuitive visibility with features like heat mapping and a single-pane-of-glass view for centralized management, making network monitoring simpler, even for non-technical users.

Room for Improvement: LogicMonitor needs improvement in topology mapping capabilities and more intuitive reporting features. Users desire better integration options for third-party solutions and improved accessibility for customizing data sources. Meraki Dashboard could benefit from simplifying configuration complexity and expanding third-party hardware compatibility. Enhancements in VPN functionality and better integration with non-Cisco platforms are also desired.

Ease of Deployment and Customer Service: LogicMonitor supports deployment in all cloud environments, providing great flexibility, and has well-regarded customer service, although support quality varies by region. Meraki Dashboard provides a smooth setup process, focusing on cloud and on-premises deployment, with efficient and consistent customer service. However, it could improve on handling complex configurations to match its user-friendly management.

Pricing and ROI: LogicMonitor offers a compelling ROI with flexible licensing models, reducing false alerts, and is competitively priced. Meraki Dashboard commands a premium price due to its centralized management features and high-quality service with per-device licensing, which can be challenging for smaller businesses. However, benefits from streamlined operations and management efficiency often justify the cost.

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To learn more, read our detailed LogicMonitor vs. Meraki Dashboard Report (Updated: September 2025).
Buyer's Guide
LogicMonitor vs. Meraki Dashboard
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Organizations using LogicMonitor saved costs, reduced false alerts, improved efficiency, and enhanced visibility, preventing outages and boosting customer satisfaction.
Sentiment score
1.0
Organizations experience varying ROI from Meraki Dashboard, with benefits in efficiency and global device management via a browser.
The return is more of value and savings in preventing costly downtime, making the savings of about $60,000 which we would have lost without LogicMonitor, and in IT staff efficiency, we save approximately 15 hours a week.
I can definitely notice a difference in our posture, uptime, and ability to solve problems and resolve outages much quicker since we have had LogicMonitor in place.
For more quotes and insights, download the LogicMonitor report
No quotes available
For more quotes and insights, download the Meraki Dashboard report
 

Customer Service

Sentiment score
7.8
LogicMonitor's customer service is praised for its quick, knowledgeable responses, with a highly regarded chat feature connecting users to engineers.
Sentiment score
6.6
Meraki Dashboard's customer service is generally praised for knowledge and efficiency, though some users report wait time issues.
Customer support is on point and very well trained.
The product mostly just works without issues.
For more quotes and insights, download the LogicMonitor report
The support response time can be slow, sometimes taking up to fifteen hours.
When our site went down, Cisco's technical support was very responsive and effective, so I would rate them nine out of ten for their support.
They are instantly available for technical support from Meraki Dashboard.
For more quotes and insights, download the Meraki Dashboard report
Maxwell Miya - PeerSpot reviewer
MA
Md Masud Parvez - PeerSpot reviewerKamran Rasheed - PeerSpot reviewerMURALI NIDAMANURI - PeerSpot reviewer
 

Scalability Issues

Sentiment score
7.9
LogicMonitor provides scalable, cloud-based monitoring for diverse users, efficiently managing extensive infrastructures with flexibility and adaptability.
Sentiment score
4.6
The Meraki Dashboard provides scalable, user-friendly management for organizations of all sizes, supporting extensive devices and seamless expansion.
They are not licensed, so you could deploy one collector or 1,000 collectors for the same cost.
For more quotes and insights, download the LogicMonitor report
No quotes available
For more quotes and insights, download the Meraki Dashboard report
 

Stability Issues

Sentiment score
8.2
LogicMonitor is praised for reliable performance, minimal outages, automatic updates, responsive alerts, and consistent availability with little maintenance.
Sentiment score
5.1
Meraki Dashboard is reliable with minimal downtime, occasional VPN issues, and strong user confidence in its stability.
It is very stable. I have never seen LogicMonitor itself go down.
For more quotes and insights, download the LogicMonitor report
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
For more quotes and insights, download the Meraki Dashboard report
 

Room For Improvement

LogicMonitor challenges include enhancing alarm suppression, reporting, deployment, visualization, cloud monitoring, and desire for flexible alerts and dashboards.
Meraki Dashboard needs improvements in licensing, UI, VPN setup, device integration, stability, documentation access, and advanced features.
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface.
The container monitoring seems to be really behind compared to some bespoke cloud-native monitoring solutions that are designed around Kubernetes, containers, and ephemeral environments.
For more quotes and insights, download the LogicMonitor report
There is a need for price reductions in developing countries, as the cost of Meraki is quite high.
The cameras are not connected through Meraki, but all other devices are on Meraki networks.
It provides many insights out of the box without any need to search for them.
For more quotes and insights, download the Meraki Dashboard report
Maxwell Miya - PeerSpot reviewer
MA
Md Masud Parvez - PeerSpot reviewerBilal-Ahmed - PeerSpot reviewerreviewer1633284 - PeerSpot reviewer
 

Setup Cost

LogicMonitor provides competitive pricing and strong value with scalability and premium features, though potentially costly for smaller organizations.
Meraki Dashboard is costly but offers robust support and management, with pricing varying by license length and device type.
No quotes available
For more quotes and insights, download the LogicMonitor report
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
If we involve a third-party vendor, the price will definitely go up.
For more quotes and insights, download the Meraki Dashboard report
 

Valuable Features

LogicMonitor offers customizable dashboards, flexible alerting, integration, automation, and proactive alerts for enhanced system monitoring and insights.
Meraki Dashboard excels with user-friendly interface, cloud management, security features, and centralized control, enhancing network performance and management.
The dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users.
If you need to troubleshoot, or if the Logic Module does not work exactly as needed, you can go in, look at the code, and fork that Logic Module to adjust the Groovy code to do exactly what you need.
For more quotes and insights, download the LogicMonitor report
Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering.
The most valuable feature for me is the cloud dashboard.
It summarizes everything in one place, which is very important for our organization.
For more quotes and insights, download the Meraki Dashboard report
Maxwell Miya - PeerSpot reviewer
MA
Md Masud Parvez - PeerSpot reviewerreviewer2021238 - PeerSpot reviewerreviewer1633284 - PeerSpot reviewer
 

Categories and Ranking

LogicMonitor
Ranking in Network Monitoring Software
24th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
28
Ranking in other categories
Application Performance Monitoring (APM) and Observability (27th), IT Infrastructure Monitoring (23rd), Container Monitoring (7th), Cloud Monitoring Software (18th), AIOps (13th)
Meraki Dashboard
Ranking in Network Monitoring Software
18th
Average Rating
8.6
Reviews Sentiment
5.7
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of LogicMonitor is 1.9%, down from 2.2% compared to the previous year. The mindshare of Meraki Dashboard is 1.1%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Meraki Dashboard1.1%
LogicMonitor1.9%
Other97.0%
Network Monitoring Software
 

Featured Reviews

Maxwell Miya - PeerSpot reviewer
Has improved service reliability and reduced downtime by providing full visibility into infrastructure
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface. This would go a long way, as would introducing a usage-based pricing model for data ingestion, per GB of metrics or logs alongside a device-based model similar to New Relic, which would be more attractive for cloud-native companies with dynamic infrastructure. While dynamic alerting is great, the overall alerting system can be complex to configure. If LogicMonitor looks into going beyond the topology-based correlation to include AI that can group related alerts from different parts of the stack into a single probable cause incident, that will significantly improve the system.
Read full review
MURALI NIDAMANURI - PeerSpot reviewer
Dashboard provides comprehensive network security and management capabilities
I don't have specific handy names. Meraki Dashboard uses multiple functions where we can configure SSIDs, firewall policies, DHCP, multiple VLANs and DHCP configurations, VLAN configurations, access control policies, MAC binding, client access based on MAC authentication and certificate-based authentication. We have configured SSO for Windows Active Directory by configuring the RADIUS services. We have implemented many customer requirements in Meraki Dashboard. With the detailed visibility feature of Meraki Dashboard, I get connected clients information, including how much data each client downloaded and what applications they accessed. I can obtain detailed data including ISP links level monitoring and speed. I can perform speed tests, generate analytics reports, convert to Excel based on each user for each department, create dashboards, monitor and limit bandwidths, and restrict specific URLs. The advanced security configuration in Meraki Dashboard is useful for network security. Substantial security can be achieved within Meraki Dashboard itself, eliminating the need for additional firewalls to protect your network. You can configure WAN monitoring, users' ACLs, URL filtering, web filtering, and department-wise access configuration for specific client applications. It's completely cloud-managed, and in a simplified way, you don't need to visit any physical infrastructure to monitor activities. Apart from access points, everything is in the cloud. We have monitored IoT solutions, CCTV monitoring, and can detect and control intrusions. When people connect IoT devices to your network, Meraki Dashboard can detect what device it is and control those access controls, even with different operating systems.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
11%
Healthcare Company
8%
Computer Software Company
16%
Manufacturing Company
8%
Educational Organization
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise10
Large Enterprise8
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise13
Large Enterprise25
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
See all answers
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
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What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...
See all answers
What do you like most about Meraki Dashboard?
We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it al...
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What is your experience regarding pricing and costs for Meraki Dashboard?
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
See all answers
What needs improvement with Meraki Dashboard?
Improving the AI capabilities would be beneficial as the machine should learn more extensively. The future is AI-driven. Network availability is crucial based on machine understanding, so the machi...
See all answers
 

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Product Reports

Buyer's Guide
LogicMonitor
October 2025
LogicMonitor reportDownload LogicMonitor product report
Buyer's Guide
Meraki Dashboard
October 2025
Meraki Dashboard reportDownload Meraki Dashboard product report
 

Overview

LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.

LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.

What are LogicMonitor's key features?
  • Customizable Dashboards: Allows personalization of monitoring views.
  • Robust Alerting: Offers advanced alert configurations.
  • API and Plugin Support: Ensures integration with apps like ServiceNow.
  • Dynamic Thresholds: Facilitates proactive issue resolution.
  • Anomaly Detection: Aids in identifying potential issues early.
What ROI should users look for in reviews?
  • Operational Efficiency: Enhanced by detailed visualizations and dashboards.
  • Scalability: Supports growing IT environments effortlessly.
  • Proactive Management: Facilitated by flexible alerting and monitoring.
  • Flexibility: Customization in monitoring diverse environments.

LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.

LogicMonitor

Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime. 

The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity. 

Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability, 

Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.

Cisco
 

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Buyer's Guide
LogicMonitor vs. Meraki Dashboard
September 2025
Free Report: LogicMonitor vs. Meraki Dashboard
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