LogicMonitor vs Meraki Dashboard comparison

LogicMonitor and Cisco are both solutions in the Network Monitoring Software category. LogicMonitor is ranked #10 with an average rating of 9.2, while Cisco is ranked #20 with an average rating of 8.5. LogicMonitor holds a 1.9% mindshare in NMS, compared to Cisco’s 1.3% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution, compared to 98% of Cisco users who would recommend it.

LogicMonitor

Read 26 LogicMonitor reviews

3,508 Views
2,336 Comparison Views

100% willing to recommend

Meraki Dashboard

Read 55 Meraki Dashboard reviews

2,529 Views
1,859 Comparison Views

98% willing to recommend

LogicMonitor

Meraki Dashboard

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Executive SummaryUpdated on Apr 20, 2025

LogicMonitor and Meraki Dashboard are two prominent contenders in the network management tools category. LogicMonitor has the upper hand due to its extensive customization options and insights it offers.

Features: LogicMonitor provides robust dashboards with fast, interactive data displays, crucial for real-time monitoring. Its granular alert tuning allows for precise notifications and flexibility with custom data sources, making it adaptable for complex environments. Meraki Dashboard, conversely, shines with its simplicity, offering a single-pane-of-glass visibility, heat mapping, and rogue AP detection, tailored for users with less technical expertise.

Room for Improvement: LogicMonitor could advance in topology mapping and role-based permissions for enhanced network visualization and user management. Improvements in reporting capabilities for graphical data and more automation for issue remediation are needed. Meraki Dashboard users desire more granular controls, better third-party platform integration, enhancements in the licensing model, and improved dashboard navigation for detailed configurations.

Ease of Deployment and Customer Service: LogicMonitor offers flexible deployment across various cloud environments and is praised for responsive customer support accessible via chat and its proficient technical expertise. Meraki Dashboard, primarily focusing on cloud, also receives high marks for support effectiveness, and its ease of setup and management benefits remote management capabilities significantly.

Pricing and ROI: LogicMonitor, though a premium solution, is cost-efficient and competitive due to its comprehensive features and significant ROI, primarily from reduced false alerts and streamlined processes. Meraki Dashboard's pricing, perceived as high, is offset by its user-friendliness and efficiency, although large deployments face costly licensing but benefit from reduced administrative time and user-friendly management interfaces.

To learn more, read our detailed LogicMonitor vs. Meraki Dashboard Report (Updated: April 2025).

Buyer's Guide

LogicMonitor vs. Meraki Dashboard

April 2025

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Helped 849,686 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogicMonitor

Ranking in Network Monitoring Software

10th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (12th), Container Monitoring (5th), Cloud Monitoring Software (13th), AIOps (6th)

Meraki Dashboard

Ranking in Network Monitoring Software

20th

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of LogicMonitor is 1.9%, down from 2.4% compared to the previous year. The mindshare of Meraki Dashboard is 1.3%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Henry-Steinhauer

Systems Engineer at LifePoint Health

They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.

I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.

Read full review

Bilal-Ahmed

IT Manager at Fawaz

Seamless connectivity and comprehensive control over network devices

All of the features we are looking for are already in control. I think those features, which we are not currently utilizing, are already there. For example, the control for the cameras and everything else. The cameras are not connected through Meraki, but all other devices are on Meraki networks.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."

"LogicMonitor saves time in terms of its ability to proxy a connection through a device. For example, if you are troubleshooting a device, which you may want to connect to, you can proxy this connection through the platform. As a support resource, I don't need to use multiple platforms to connect to a device to further investigate the issue. It is all consolidated. From that perspective, it saves time because a resource now only needs to use one platform."

"The alerting would be number one in my book. The thresholds for getting alerts for different criteria are pretty well-thought-out. We don't get many false positives or negatives on the alerting side. If we do get an email alert or some similar alert, we know that it is something that has to be looked at."

"One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low."

"Whenever we reach out to our customers, we give LogicMonitor as a dashboard to them so they don't need to monitor the hardware side separately. For example, if my service is running on their hardware X, that means they don't need to monitor hardware X and our services too. LogicMonitor has the capability of monitoring their hardware as well as our services. This is how LogicMonitor helps us."

"LogicMonitor added AI technology to help understand what's normal and that has helped quite a bit, so that's the feature I found most valuable in the product. The product is also doing quite well with identifying devices and customizing a particular Cisco version or model number. LogicMonitor continues to be active in updating what is available to be monitored, and it's been very good with keeping those things current, so that's another valuable feature of the product."

"The solution’s overall reporting capabilities are pretty powerful compared to ones that I have used previously. It seems like it has a lot of customizations that you can put in, but some of the out-of-the-box reports are useful too, like user logon duration and website latency. Those type of things have been helpful and don't require a lot of, if any, changes to get useful content out of them. They have also been pretty easy to implement and use."

"The dashboarding is very useful. Being able to create custom data sources is one of its biggest features which allows quick time to market with new features. If one of our vendors changes their data format or metrics that we should be monitoring, then we can quickly adjust to any changes in the environment in order to get a great user experience for our customers."

More LogicMonitor pros

"I like that Meraki Dashboard is a user-friendly product."

"It's a simple, functional solution."

"Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering."

"The initial setup process is quite simple."

"Everything is in a single pane and you can look at your network in one centralized place."

"It is a reliable product. It provides a lot of information that is easy to read."

"There are some whitelist blacklist capabilities in the MX dashboard, which is very helpful."

"Meraki Dashboard does not require a lot of maintenance. Cisco tells communicates through the Meraki Dashboard web client, it will automatically send updates to the equipment. They will send you an email on what day the updates will take place. If you want to proceed, you can click on accept, or you can decline them and schedule the updates at another time."

More Meraki Dashboard pros

Cons

"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."

"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."

"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."

"LogicMonitor can easily easy to pull data from one item at a time. I have yet to find a good way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity."

"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."

"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."

"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."

"LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor."

More LogicMonitor cons

"It is not appropriate for large, enterprise businesses."

"Meraki Dashboard could improve integration with non-Cisco platforms."

"Meraki Dashboard's pricing could be improved."

"If I am a user and I have a seat on the fourth floor, if I move across the building, the system should be able to track me and should be able to figure out my whereabouts or my position within the building if I'm connected to the wireless. That would make the administrator's life easier in terms of reachability."

"We would like to be able to test the health of WAN connections."

"I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date."

"I think this product could be improved with a CLI for more directives."

"One area that could use improvement in the Meraki Dashboard is user-friendliness when navigating to port configurations."

More Meraki Dashboard cons

Pricing and Cost Advice

"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."

"The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making.The features were very valuable to us because we could consolidate them into one platform and have a good user experience with the platform, our accounts, and the support team. That was the key driver for us. That was what we were looking for. We looked for a comprehensive solution that could provide advanced features all in one platform, and LogicMonitor was the solution that we chose. It definitely has a premium price. However, you are getting what you pay for in a very effective way. That was important in our decision-making."

"They are expensive for the cloud."

"The licensing side of things with LogicMonitor, is quite simple. It is one license per device. Recently, you have additional licenses with things, like LM Cloud, which does confuse things a bit. Because it's very hard to estimate how many licenses you're going to need until you're monitoring it, so it's quite hard through that process to give a customer price to say, "This is how much this services will cost.""

"The pricing can be a little aggressive. Right now, it's a bit much for smaller organizations to adopt it. But comparatively, it also provides good features."

"The solution is not expensive."

"The tool's pricing falls into the middle range."

"We have definitely seen ROI with LogicMonitor. We used to provide 24/7 IT support for our users. We have since been able to change to operating just within normal business hours for IT support, and LogicMonitor was a large part of being able to accomplish that."

More LogicMonitor pricing and cost advice

"Licensing fees are paid on a yearly basis."

"The price of Meraki Dashboard is not expensive because knowing that it is a cloud-based solution has its benefits."

"From a pricing perspective, they are still expensive."

"The pricing for a small setup is only a few hundred dollars a year. The fee is subscription-based."

"Licensing is around under 1000 pounds. The licensing is either one year, three years, five years or ten years and during the licensing, we can choose to renew it per year or per every three years. We've got a license for three years. It's about 160 or about 200 pounds each."

"My view is that it's expensive, but it's the best."

"The solution is currently the most expensive on the market."

"Typically, the license model is for one, three, and five years. They can just be a bit more flexible around it and look into providing an option for 24 months."

More Meraki Dashboard pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Financial Services Firm

12%

Manufacturing Company

Healthcare Company

Computer Software Company

23%

Financial Services Firm

Educational Organization

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

See all answers

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

See all answers

What do you like most about Meraki Dashboard?

We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it al...

See all answers

What is your experience regarding pricing and costs for Meraki Dashboard?

The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.

See all answers

What needs improvement with Meraki Dashboard?

There is a need for price reductions in developing countries, as the cost of Meraki is quite high. Additionally, it would be beneficial if Meraki Dashboard could integrate more Cisco devices such a...

See all answers

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Compared 9% of the time

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Compared 8% of the time

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Compared 7% of the time

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Compared 7% of the time

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Compared 6% of the time

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Compared 22% of the time

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Compared 14% of the time

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Compared 13% of the time

SolarWinds NPM vs Meraki Dashboard

Compared 6% of the time

New Relic vs Meraki Dashboard

Compared 3% of the time

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Product Reports

Buyer's Guide

LogicMonitor

April 2025

Download LogicMonitor product report

Buyer's Guide

Meraki Dashboard

April 2025

Download Meraki Dashboard product report

Overview

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

LogicMonitor

Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime.

The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity.

Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability,

Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.

Cisco

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe

Buyer's Guide

LogicMonitor vs. Meraki Dashboard

April 2025

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