LogicMonitor and Meraki Dashboard compete in the network management and monitoring category. LogicMonitor appears to have an advantage with its depth in customizable features and robust reporting tools.
Features: LogicMonitor offers customizable dashboards that enable quick data interaction, granular alert tuning, and Google Maps widget integration for custom monitoring. It also provides robust logic modules for script-based custom monitoring. Meraki Dashboard excels in providing intuitive visibility with features like heat mapping and a single-pane-of-glass view for centralized management, making network monitoring simpler, even for non-technical users.
Room for Improvement: LogicMonitor needs improvement in topology mapping capabilities and more intuitive reporting features. Users desire better integration options for third-party solutions and improved accessibility for customizing data sources. Meraki Dashboard could benefit from simplifying configuration complexity and expanding third-party hardware compatibility. Enhancements in VPN functionality and better integration with non-Cisco platforms are also desired.
Ease of Deployment and Customer Service: LogicMonitor supports deployment in all cloud environments, providing great flexibility, and has well-regarded customer service, although support quality varies by region. Meraki Dashboard provides a smooth setup process, focusing on cloud and on-premises deployment, with efficient and consistent customer service. However, it could improve on handling complex configurations to match its user-friendly management.
Pricing and ROI: LogicMonitor offers a compelling ROI with flexible licensing models, reducing false alerts, and is competitively priced. Meraki Dashboard commands a premium price due to its centralized management features and high-quality service with per-device licensing, which can be challenging for smaller businesses. However, benefits from streamlined operations and management efficiency often justify the cost.
When our site went down, Cisco's technical support was very responsive and effective, so I would rate them nine out of ten for their support.
The support response time can be slow, sometimes taking up to fifteen hours.
They are instantly available for technical support from Meraki Dashboard.
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
There is a need for price reductions in developing countries, as the cost of Meraki is quite high.
Improving AI could be a significant role-changer for many aspects.
I would like to enhance my expertise on Cisco Umbrella and Cisco M, which is an endpoint security management tool.
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
If we involve a third-party vendor, the price will definitely go up.
The most valuable feature for me is the cloud dashboard.
Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering.
It's completely cloud-managed, and in a simplified way, you don't need to visit any physical infrastructure to monitor activities.
| Product | Market Share (%) |
|---|---|
| Meraki Dashboard | 1.1% |
| LogicMonitor | 1.9% |
| Other | 97.0% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 9 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 13 |
| Large Enterprise | 25 |
LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.
LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.
What are LogicMonitor's key features?LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.
Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime.
The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity.
Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability,
Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.
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