We compared Meraki Dashboard and Nagios XI across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Meraki Dashboard users like its centralized console, cable testing, firmware updates, and group policy features. The solution is also praised as user-friendly, stable, and scalable. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for Improvement: Users say Meraki Dashboard could improve its client VPN, hardware discovery, and integration with external solutions, Some users mentioned a need for more comprehensive documentation and granular control. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: Meraki Dashboard's customer service receives mixed feedback. Some users spoke fondly of the technical support they received, while others expressed frustration over long wait times and had a hard time finding the right person to help them. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Users said Meraki Dashboard was effortless and intuitive to set up, noting that features like templates and configuration cloning saved time during deployment. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Opinions on Meraki Dashboard's pricing varied, with some users finding it pricey and others deeming it fair. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Meraki Dashboard simplifies IT operations, and some users expect returns within a few years. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Meraki Dashboard is a scalable, user-friendly solution with a smooth, painless setup made easy by built-in templates and features like configuration cloning. However, some users complained that the solution is too expensive and needs better integration with non-Cisco platforms. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"We can manage the entire system across the network and troubleshoot the pain points."
"It is very easy to manage. It has good security, and it is working well with our firewall."
"Everything is in a single pane and you can look at your network in one centralized place."
"The ease-of-use and the analytics are really effective tools."
"It's a scalable solution."
"What I love most about the Meraki Dashboard are its user-friendly features."
"It's really user-friendly."
"The initial setup was easy."
"You don't have to be a network engineer to use it."
"It's great for monitoring IT services infrastructure."
"The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code."
"The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."
"The most valuable feature of Nagios XI is customization. We can customize based on our requirements. We can do modifications and implement a lot of scripts. Additionally, it is easy to use."
"I can monitor a software made in-house to software of bigger companies."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"Nagios XI is stable."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"The Wi-Fi side needs improvement."
"More integration would be an improvement."
"They could offer API functionality for Meraki Dashboard. It will help us develop software immediately using available solutions."
"I’d like the product to allow for other solutions to be integrated with the dashboard as well."
"The pricing for this solution needs to be improved."
"This solution can be quite complicated to configure and manage, unless you have a technical person with specific knowledge working on it."
"Meraki Dashboard could improve integration with non-Cisco platforms."
"The tool is useful for managing devices and monitoring their current state, but it falls short in troubleshooting network issues, particularly with access points. It does not provide a complete understanding of the root causes of the issues. As a result, network engineers have had to use additional tools to complement it and conduct assessments. The only way to improve the tool would be to enhance its capability to identify and resolve network issues effectively."
"There is a bit of a problem when you try to log in and you don't have a fixed IP address. If you're granting access, you need to log in by using the IP address. If your administrator's IP address is not a fixed IP address and it has changed, you might need to update the changed IP address in the interface. For this, you need to log in to the interface to update the IP address. This issue might not have so much to do with Meraki interface."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"Technical support is an area that needs improvement. It is not available 24/7."
"I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space."
"They need more documentation for the plugins."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"The product's stability could be even better."
"The installation and monitoring need improvement."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
Meraki Dashboard is ranked 9th in Network Monitoring Software with 51 reviews while Nagios XI is ranked 8th in Network Monitoring Software with 54 reviews. Meraki Dashboard is rated 8.6, while Nagios XI is rated 8.2. The top reviewer of Meraki Dashboard writes "Incredibly easy to use, great troubleshooting and prevention of malicious events". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Meraki Dashboard is most compared with Cisco DNA Center, SolarWinds NPM, ThousandEyes, Mist AI and Cloud and Nagios Core, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Meraki Dashboard vs. Nagios XI report.
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