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Management Board Member and Network Engineer at NewLogics
Reseller
Top 5Leaderboard
A highly scalable solution that can be used for network security
Pros and Cons
  • "The solution's application control is very powerful."
  • "The solution's stability should be improved because it is extremely unstable."

What is our primary use case?

We use FortiGate Next Generation Firewall mainly for network security.

What is most valuable?

The solution's application control is very powerful. Another valuable feature is the integration between the firewall and the switches we have. The FortiSwitch extended security fabric is one of the things that we like about the solution.

What needs improvement?

The solution's stability should be improved because it is extremely unstable.

For how long have I used the solution?

I have been working with FortiGate Next Generation Firewall (NGFW) for eight years.

Buyer's Guide
FortiGate Next Generation Firewall (NGFW)
June 2025
Learn what your peers think about FortiGate Next Generation Firewall (NGFW). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.

What do I think about the scalability of the solution?

FortiGate Next Generation Firewall is a very scalable solution. Approximately 32 customers are working with the solution.

How are customer service and support?

The solution's technical support team needs more improvement. The technical support team has a slow response and needs more experienced support agents to interact with the customers.

How was the initial setup?

The solution's initial setup is easy and straightforward.

What about the implementation team?

Since it's a security solution, it needs considerable time to deploy. We need to analyze the network, the customer requirements, and the policies we need to add, which can take a couple of days.

For any security solution, there is no straightforward deployment process. It depends on the survey on the customer side and what we are doing for the customer. One security engineer is required for the deployment and maintenance of the solution.

What was our ROI?

Since FortiGate Next Generation Firewall is a slightly expensive solution, the use case determines the ROI. However, since it's quite expensive for general usage, it has a lower ROI.

What's my experience with pricing, setup cost, and licensing?

FortiGate Next Generation Firewall is an expensive solution with a yearly subscription. There are no extra costs in addition to the standard licensing fees.

What other advice do I have?

The solution has a lot of features that we like. We don't need additional features because they compromise the solution's stability when they add more features. As a security gateway, we need to be much more stable than adding more features.

FortiGate Next Generation Firewall comes in two versions, namely, the hardware version and the cloud version. For the on-premises version, hardware is to be implemented on-site; for the cloud, it's a cloud security solution. So it depends on which version your customer is using. The licensing is very different for the on-prem and the cloud solution.

When it comes to complex solutions, I highly recommend FortiGate Next Generation Firewall.

Customers looking for SD-WAN and good application control should go for FortiGate Next Generation Firewall. Customers looking for high stability should avoid the solution.

Overall, I rate FortiGate Next Generation Firewall an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Mohamed Farouk Zyada - PeerSpot reviewer
PS & Technical Manager at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
The solution is easy to deploy and provides good technical support, but it is not stable and hangs frequently
Pros and Cons
  • "User identification and application identification are valuable features."
  • "The product keeps hanging."

What is our primary use case?

We use the solution for security.

What is most valuable?

User identification and application identification are valuable features.

What needs improvement?

The product keeps hanging. One of our customers was unhappy because it didn’t work sometimes.

For how long have I used the solution?

I have been using the solution for six years.

What do I think about the stability of the solution?

The solution is not stable for small companies.

What do I think about the scalability of the solution?

The tool is scalable. Our customers are small, medium, and enterprise-level businesses.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I also work with Palo Alto and Cisco. Each product has its advantages and disadvantages. Palo Alto has a lot of features. It provides application identification features and big data analysis. Palo Alto is more stable than FortiGate.

How was the initial setup?

The initial setup is very easy. It takes us some days to deploy the solution.

What about the implementation team?

We need about six people to deploy the solution. It is easy to maintain the product.

What other advice do I have?

I would recommend the solution to others. The product is for commercial clients like the oil and gas sector. It might not be suitable for banking. Overall, I rate the product a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
FortiGate Next Generation Firewall (NGFW)
June 2025
Learn what your peers think about FortiGate Next Generation Firewall (NGFW). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
reviewer2238438 - PeerSpot reviewer
Presales Manager at a computer retailer with 11-50 employees
Reseller
A reasonably priced product that can be used by small, medium, and enterprise-sized businesses
Pros and Cons
  • "FortiGate Next Generation Firewall can be described as the most complete solution."
  • "When considering the policy of the vendors, they do not offer much of a discount policy, making the licensing model an area that needs improvement."

What is our primary use case?



What is most valuable?

FortiGate Next Generation Firewall can be described as the most complete solution.

What needs improvement?

When considering the policy of the vendors, they do not offer much of a discount policy, making the licensing model an area that needs improvement.

For how long have I used the solution?

I have experience with FortiGate Next Generation Firewall for many years. My company is a reseller of the solution.


What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

I recommend FortiGate Next Generation Firewall for small, medium, and enterprise-sized companies.

It is a scalable solution since Fortinet offers many other products.

How are customer service and support?

My customers are satisfied with the technical support provided by Fortinet.

What's my experience with pricing, setup cost, and licensing?

In my opinion, the pricing of the product is reasonable.

What other advice do I have?

FortiGate Next Generation Firewall is a good product.

I rate the overall product between eight to ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Ishtiaq Haider - PeerSpot reviewer
VP Sales/Pre Sales at Comstar - Information Systems Associates Ltd.
Real User
Top 5
A high performing Solution with a valuable GUI configuration feature
Pros and Cons
  • "The GUI configuration is its most valuable feature"
  • "The licensing model and pricing need improvement."

What is our primary use case?

The solution is being used as a firewall. 

What is most valuable?

The GUI configuration is its most valuable feature. 

What needs improvement?

The licensing model and pricing need improvement.

For how long have I used the solution?

I have been using FortiGate Next Generation Firewall for the last four years. 

What do I think about the stability of the solution?

FortiGate Next Generation Firewall is a stable solution. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. Fifty users are using the solution. I rate the scalability a ten out of ten.

How are customer service and support?

The technical support team is good, but we haven't reached out to them on our own. 

How was the initial setup?

FortiGate's initial setup is easy. The solution's deployment depends on the projects and the way clients use it. It takes approximately five days to deploy the solution. I rate the setup an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution.

What other advice do I have?

I rate the overall solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Mitesh D Patel - PeerSpot reviewer
Senior Technical Consultant- Cyber Security at Ivalue Infosolution
Reseller
Top 5Leaderboard
A cost-effective and single-box solution that has a simple configuration
Pros and Cons
  • "FortiGate Next Generation Firewall has a simple configuration."
  • "FortiGate Next Generation Firewall's performance and threat intelligence could be improved."

What is our primary use case?

Customers require Next Generation Firewall features, UTM, URL filtering, and application filtering.

What is most valuable?

FortiGate Next Generation Firewall has a simple configuration.

What needs improvement?

FortiGate Next Generation Firewall's performance and threat intelligence could be improved.

For how long have I used the solution?

I have been working with FortiGate Next Generation Firewall (NGFW) for the last six years.

What do I think about the stability of the solution?

I rate FortiGate Next Generation Firewall a seven out of ten for stability.

What do I think about the scalability of the solution?

The solution’s scalability needs to be improved. I rate FortiGate Next Generation Firewall an eight out of ten for scalability.

How are customer service and support?

FortiGate Next Generation Firewall has a good technical support team that responds fast.

How was the initial setup?

The solution has a straightforward initial setup.

What about the implementation team?

It takes three to four days to deploy FortiGate Next Generation Firewall. Only one engineer is required for the solution’s deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

Users need to pay for one-year, three-year, and five years licenses. FortiGate Next Generation Firewall is a very cheap solution.

What other advice do I have?

We recommend FortiGate Next Generation Firewall to people from the SMB segment looking for a cost-effective and single-box solution.

Overall, I rate FortiGate Next Generation Firewall an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Md. Robiul Awoul - PeerSpot reviewer
Deputy manager at Oculin Tech
Real User
Top 20
Has good stability but its technical support services could be better
Pros and Cons
  • "It is a scalable solution."
  • "Its technical support could be better."

What is our primary use case?

We use the solution as an internal gateway to protect some of our data center solutions.

What is most valuable?

The solution has the best group filtering features.

What needs improvement?

The solution's technical support could be better. Also, its hardware features need improvement as well.

For how long have I used the solution?

We have been using the solution for five years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

The solution is scalable. We have medium and small businesses as our clients.

How are customer service and support?

The solution's technical support team's response could be faster.

How was the initial setup?

The solution's initial setup process is easy. A new environment takes two to three days, while an existing one takes more time to implement. Also, it requires ten executives to deploy it and three to six executives to maintain it.

What's my experience with pricing, setup cost, and licensing?

The solution's price is average. We have its yearly license. There are additional costs for support and license renewal.

What other advice do I have?

It is a good solution. I rate it a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Alireza Goftari - PeerSpot reviewer
Network Engineer at a energy/utilities company with 501-1,000 employees
Real User
Top 5
Scalable and easy-to-manage solution
Pros and Cons
  • "It is a stable solution compared to other vendors."
  • "Its load balancing feature could be easy to configure."

What is our primary use case?

We use the solution to protect our services published on the internet.

What is most valuable?

The solution is more reliable and easy to manage than Cisco Firewall Solutions. It provides a flexible interface for configuration.

What needs improvement?

The solution's load balancing feature could be easy to configure in terms of interface.

For how long have I used the solution?

We have been using the solution for 15 years.

What do I think about the stability of the solution?

The solution is stable compared to other vendors.

What do I think about the scalability of the solution?

The solution is scalable for our medium enterprise.

How was the initial setup?

The solution is easy to access and configure in terms of GUI.

What about the implementation team?

The reseller for the solution helped us implement it.

What other advice do I have?

I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Horacio L. Mille - PeerSpot reviewer
Founding Partner at Innovadvice
Real User
Top 5
Helps secure the network and connect remote sites but vulnerability management could be enhanced
Pros and Cons
  • "The solution has helped our organization secure our network and connect remote sites."
  • "There is an area for improvement in vulnerability management."

What is our primary use case?

The primary use case is branch network security.

How has it helped my organization?

The solution has helped our organization to secure a network and connect remote sites. 

What is most valuable?

The most valuable feature is the technical support by FortiGate.

What needs improvement?

There is an area of improvement in the pricing model and vulnerability management. 

In future releases, I would like to see partnering with cloud suppliers. 

For how long have I used the solution?

I have been using this solution for less than a year. 

What do I think about the stability of the solution?

I would rate the stability a seven out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability of this solution a seven out of ten. 

How are customer service and support?

Customer service and support are good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was complex. 

What was our ROI?

I have not seen an ROI yet. We do have plans to increase the usage in near future.

What other advice do I have?

I would suggest not to look for a single solution for all your security requirements and compare the pricing. 

Overall, I would rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free FortiGate Next Generation Firewall (NGFW) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free FortiGate Next Generation Firewall (NGFW) Report and get advice and tips from experienced pros sharing their opinions.