Senior Network Engineer at a government with 201-500 employees
Real User
Top 10
Great routing, layer three throughput, and firewall management capabilities
Pros and Cons
  • "It can expand easily."
  • "With the reports, you can see it, and you can get good feelings so upper management can go, "Oh, wow. That looks pretty." However, it's very basic."

What is our primary use case?

I use it for a VPN. I use it as a gateway between locations. That's what I use it for.

They're Point-to-Point Networks, Metro Ethernet Networks, and over across the internet. We set it up with an AD VPN tunnel in between the various connections.

We use it for interconnectivity between the various sites to provide VPN tunnels. In contrast, service providers, even on Metro Ethernet and Point-to-Point Networks, cannot provide a secure connection between two points.

How has it helped my organization?

We've actually replaced 30 or more Cisco routers that were doing these VPN connections, and we replaced them with the FortiGates in order to provide Point-to-Point connectivity. It increased throughput on the various links, and it increased security.

What is most valuable?

Their VPN connection, their routing capabilities, their layer three throughput, and their firewall management capabilities that limit access from one VLAN to another are all the most valuable aspects for us. 

The solution is stable.

It can expand easily.

Support is helpful.

The product is significantly cheaper than, for example, Cisco. 

The user productivity has been good as they can, for example, transfer files easier. There is no slowdown. 

What needs improvement?

In their IPS Web Security Gateway, the reporting functions need to be a little bit more user-friendly for how to get the reports from it. That's one of the reasons why we don't use that function.

With the reports, you can see it, and you can get good feelings so upper management can go, "Oh, wow. That looks pretty." However, it's very basic.

Buyer's Guide
Fortinet FortiGate
January 2023
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: January 2023.
670,331 professionals have used our research since 2012.

For how long have I used the solution?

I've been using the solution for two years. 

What do I think about the stability of the solution?

The stability is very good. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

We've been able to scale pretty well. It's not a problem of you need to expand. 

End users will be passing through it. Most of the accounting passes through it to various other locations. We have about 1,500 people on the product, technically.

We do have plans to increase usage. We have not completed the entire County yet. We've done 80% and still need to action the last 20%.

How are customer service and support?

Technical support is very helpful. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to use Cisco. We switched to FortiGate due to its throughput, ease of use, and cost.

How was the initial setup?

Our needs are a little bit more complex than others. That said, overall, I would say it's about average in terms of the ease of setup. We got to do a VPN tunnel across, and it was AD VPN, it was something brand new. 

When I set things up now, it's pretty straightforward. When I first started, it was different as I'd never seen the technology before. When I first started, I'd never seen this technology, I didn't have a clue. Others may be in the same boat. 

Now that we're familiar with technology, this is very easy to set up. We've deployed 30 of them. I've got junior engineers that can follow my instructions and set up the FortiGate, and we're up and running. It gets easier over time. We've been doing this over the last two years.

We have up to two people needed for deployment and maintenance tasks. 

What about the implementation team?

The deployment is completely done in-house. We didn't have any outside assistance. 

We did use Fortinet's tech support when we came into some problems. However, we didn't use any extra vendor.

What's my experience with pricing, setup cost, and licensing?

Licensing is renewed every three to five years. They are less expensive e than Cisco. It has reduced the overall cost of maintaining a Cisco environment.

It's a package deal. There are no extra costs. 

Which other solutions did I evaluate?

We did not look into other solutions. 

What other advice do I have?

I'd advise potential users to just implement the right size for you and what your needs are.

I'd rate the product nine out of ten. 

We are just a customer and end-user.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Security Presales Consultant at a tech services company with 501-1,000 employees
Real User
Top 5
Straightforward implementation, priced well, and effective proxy mode
Pros and Cons
  • "The most valuable features of Fortinet FortiGate are the ability to work in proxy mode, which other solutions, such as Palo Alto cannot. There are some features that are better that come at no extra license or subscriptions cost, such as basic SD-WAN. The DLT is useful, other solutions have the same feature too, such as Palo Alto."
  • "Fortinet FortiGate could improve by having better visibility. Palo Alto has better visibility."

What is our primary use case?

Fortinet FortiGate is a firewall used for network security.

How has it helped my organization?

Fortinet FortiGate has helped our organization because it provides us with all features that are existing in all the other firewalls, they have a great firewall. Fortinet firewall gives you all the controls you need to control and inspect your traffic from malicious attacks.

What is most valuable?

The most valuable features of Fortinet FortiGate are the ability to work in proxy mode, which other solutions, such as Palo Alto cannot. There are some features that are better that come at no extra license or subscriptions cost, such as basic SD-WAN. The DLT is useful, other solutions have the same feature too, such as Palo Alto.

Fortinet FortiGate can be deployed in the cloud, they have a full portfolio for security. You are able to integrate other Fortinet solutions together to take full advantage of their security portfolio.

The Fortinet FortiGate documentation library and full resources can be reached easily. You can search and find a solution to a problem you might have. Additionally, the overall solution is highly user-friendly.

What needs improvement?

Fortinet FortiGate could improve by having better visibility. Palo Alto has better visibility.

When using Fortinet FortiGate you sometimes have to use the CLI to do some configurations which can be sometimes more difficult than using a GUI that other solutions can use, such as Palo Alto.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately 40 years.

What do I think about the stability of the solution?

The stability is very good in Fortinet FortiGate. If there are bugs or problems the issues are fixed quite quickly with updates. Palo Alto has a similar level of stability, they support their appliance from updates to the OS.

What do I think about the scalability of the solution?

Fortinet FortiGate has good scalability. You can deploy it in multiple areas and in multiple deployment modes such as firewall, inter-firewall, or core firewall. Fortinet FortiGate has appliances on multiple series that have different performances. You can choose multiple areas or multiple sites.

How are customer service and support?

I have not used the support from Fortinet FortiGate. I have solved the issues I have had from using my own experience.

Which solution did I use previously and why did I switch?

I have used Palo Alto previously.

When comparing Fortinet FortiGate and Palo Alto, they are equivalent to each other. However, Palo Alto is the Gartner Magic Quadrant leader and is easy to deploy. It would be difficult to describe the advantages or disadvantages because they are very similar.

How was the initial setup?

Fortinet FortiGate has simple ways some of the features can be configured, such as VPN and routing protocols. You need additional effort to do it using Palo Alto. Palo Alto has a more detailed required configuration and this is why extra effort is needed.

I would rate the implementation of Fortinet FortiGate a five out of five.

The process of implementation is easy.

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiGate can be better than others solutions because Fortinet sometimes helps you with the prices. They help the customers buy the solution by providing them a discounted price for good technology to protect their environment from multiple exploitations and network attacks.

Fortinet FortiGate as a less expensive solution than Palo Alto.

I would rate the price of Fortinet FortiGate a four out of five.

Which other solutions did I evaluate?

I have evaluated other firewall solutions.

What other advice do I have?

Fortinet firewalls are a great new generation firewall. Since we are in these pandemic times with the increasing number of remote workers, you need one solution to protect against the additional breaches on a day-to-day basis. This means you need a great SD-WAN solution. Fortinet FortiGate helps by preventing these attacks because it is a secure solution and you have full visibility of the scalability of the traffic. The solution takes the appropriate actions paths based on the FLAs

Fortinet FortiGate is an excellent choice for you to implement as an SD-WAN solution.

I rate Fortinet FortiGate a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
January 2023
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: January 2023.
670,331 professionals have used our research since 2012.
Sunil Kumar Nair - PeerSpot reviewer
Director Of Information Technology at Al Falah University
Real User
Top 5
Useful intrusion detection, high availability, and robust
Pros and Cons
  • "Fortinet FortiGate has many valuable features, such as IDS, and intrusion detection. It has security features that are in part with the technologies that are available in the market."
  • "One of the features that I would like to have is to do with endpoint production, it should be integrated. For example, the firewall gets notified of any kind of forensic event that needs to be done, such as if there is a ransomware attack and how it originated, all those records have to be available from the firewall, which is not."

What is our primary use case?

Fortinet FortiGate is used as a network firewall.

How has it helped my organization?

Fortinet has been a Perimeter Security which defends our network from Internet attackers, armed with zero-day exploits of common Internet services like HTTP and SMTP. We applied access-control lists to limit classes of VPN users' access to only what they need as a support team or solution deployers. We Shut off unused network services and defended critical resources first. We Build Internet-style perimeters for partner extranets. We also built secured wireless access.

What is most valuable?

Fortinet FortiGate UTM has many valuable features, such as application control, advanced persistent threat protection, Web and content filtering, IP reputation, integrated WLAN controller, intrusion prevention system, data loss prevention, and antimalware, antivirus, and antispam. It has security features that are in level with the Firewall technologies that are available in the market.

What needs improvement?

One of the features that I would like to have is endpoint protection, this should be integrated. For example, the firewall gets notified of any kind of forensic event that needs to be done, such as if there is a ransomware attack and how it originated, all those records have to be available from the firewall, which is not.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately 6 years.

What do I think about the stability of the solution?

Fortinet FortiGate has high availability, which means that we have deployed two firewalls. In case of any failure of a device, the other one will continue to work. Our university stays online 100% of the time.

Fortinet FortiGate is quite robust. I haven't had any kind of hardware issue. The system has been running very smoothly with all the upgrades as far as I have continued my support with Fortinet. We keep renewing the support every year, which gives us the eligibility for all the updates.

How are customer service and support?

I used the Fortinet FortiGate support a long time ago. There was a small feature that was not functioning as per the documentation. When they released the latest firmware and the issue was resolved. They provide prompt support.

I would rate the support from Fortinet FortiGate a five out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Fortinet FortiGate is straightforward we had an right person in-house for deploying it. Moreover, If required, Fortinet has its support extended to us. We can approach them anytime and they can assist us with any kind of complicated configuration.

What about the implementation team?

We implemented the Fortinet using an in-house Technical support team.

What's my experience with pricing, setup cost, and licensing?

There is a subscription-based model to use Fortinet FortiGate. We pay annually for the solution along with the support. If you want to have all the updates, and security patches you will need to renew your support.

The price of Fortinet FortiGate is reasonable compared to other solutions.

Which other solutions did I evaluate?

I have evaluated many other solutions, such as Sophos. If you look at Sophos, it has its own endpoint protection. It keeps a record of each client, what are the threats that have happened on each client level, and if there is a ransomware attack. It blocks it and notifies the firewall. I would be able to see a single dashboard view of what kind of threat has happened and how to mitigate them all.

What other advice do I have?

Fortinet FortiGate is a good solution overall. It is very user-friendly and all the policies are very easy to deploy. I would recommend Fortinet FortiGate to any new users who want to have a secure infrastructure.

I rate Fortinet FortiGate an eight out of ten.

There are some better industry-standard solutions out there in the market, and compared to them, Fortinet FortiGate has to be more flexible enough with their solution to be more competitive.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mario De Keer - PeerSpot reviewer
IT Infrastructure & Service Manageer at Cerba Research
Real User
Has a clear pricing policy, and with VDOMs, we can split the rules and policies between two different companies
Pros and Cons
  • "It is easy to use. We chose this product for the possibility to have virtual domains (VDOMs). We are building another company in the group, and we would like to split the firewalling rules and policies between these two companies. Each company would be able to manage its own policies and security rules, which is an advantage of Fortinet FortiGate. We can define VDOMs, and every company can manage its own VDOM as if it has its own physical firewall, but in fact, we would be using the same physical appliance because we are also using the same internet lines. So, it allows us to reuse the existing resources without the disadvantage of having to compromise on policies and security. Each company can choose its own way of working."
  • "We had some issues in the beginning while setting it up, but after doing the firmware update, it is working fine."

What is our primary use case?

It is used as a defense mechanism for securing the internal network from the external network. We also use it to have VPN tunnels between us and our partners and the support organizations we work with.

We are using FortiGate 200F.

What is most valuable?

We are mostly using it as a defense mechanism. It has many more possibilities, but at this moment, it is only used for defense against attacks. It is doing what it should do with the FortiGuard subscription on it, which is an advanced security subscription.

It is easy to use. We chose this product for the possibility to have virtual domains (VDOMs). We are building another company in the group, and we would like to split the firewalling rules and policies between these two companies. Each company would be able to manage its own policies and security rules, which is an advantage of Fortinet FortiGate. We can define VDOMs, and every company can manage its own VDOM as if it has its own physical firewall, but in fact, we would be using the same physical appliance because we are also using the same internet lines. So, it allows us to reuse the existing resources without the disadvantage of having to compromise on policies and security. Each company can choose its own way of working.

What needs improvement?

I don't see any area of improvement at this moment. I'm responsible for the IT infrastructure. I'm not a security specialist. The IT security is being managed by the CSO in our company. 

We had some issues in the beginning while setting it up, but after doing the firmware update, it is working fine.

For how long have I used the solution?

It has been a little over a year since we have the firewall cluster in place.

What do I think about the stability of the solution?

It is a stable product. We had some issues in the beginning while setting it up, but we received an update of the firmware, and since then, it has been stable.

What do I think about the scalability of the solution?

It is being implemented for everybody. It is our security layer.

How are customer service and support?

Their support is good. We had some issues in the beginning, and they were resolved within a couple of days after we explained what we were trying to do. They confirmed that it is a bug, and they would give us a fix. A couple of days later, we had the fix.

Which solution did I use previously and why did I switch?

We were using SonicWall firewalls. We found FortiGate better, and we switched everything. We decommissioned all SonicWall firewalls. One of the reasons why we changed from SonicWall was that its licensing was user-based and function-based. So, every time we did something, we had to add another license or subscription. The licensing of FortiGate is clear. We know what is the price.

We migrated last year from a typical MPLS network to a complete and only one network between the sites. For firewalls, we now have a few solutions in place in our headquarters. We have Fortinet Firewall Cluster, and on the remote sites, we are using Meraki firewalls that are being used as a router at the same time. 

How was the initial setup?

It is easy to use.

What's my experience with pricing, setup cost, and licensing?

Its price is reasonable. They have a clear pricing policy. It is not complicated by the number of VPN users at a time. We know what the price is. The yearly subscription for the security license is rather high, but it is all included for whatever number of users you have and the kind of functions you need.

What other advice do I have?

I would rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior ICT Solutions Architect at a tech services company with 51-200 employees
Reseller
Top 10
Competitively priced, user-friendly security solution with good technical support, but has issues with scalability
Pros and Cons
  • "User-friendly and affordable security solution that's recommended for SMB customers. This solution has good technical support."
  • "Scalability for Fortinet FortiGate needs to be improved. SD-WAN security for this solution also needs some improvement."

What is most valuable?

Fortinet FortiGate is user-friendly. When it comes to firewall enterprise security and email security, this solution is at the top. It's better and it's affordable. If you compare it with some other email security like Mimecast and similar solutions, those products are better than Fortinet, but here in the Fiji region, Fortinet FortiGate has better service. In some other regions, this solution may not be doing well, but in Fiji, it's working out well. Fortinet has so many customers in Fiji.

What needs improvement?

What I'd like to be improved in Fortinet FortiGate is for it to have advanced WAF functionality. Even in FortiADC, WAF functionality is not supported for advanced attacks, e.g. mobile bot attacks. Fortinet FortiGate needs to improve its WAF function.

SD-WAN is also good in this product, but it still needs improvement, particularly in security. We saw some attacks last year, so they need to improve on that.

For how long have I used the solution?

I've been dealing with Fortinet FortiGate for eight years.

What do I think about the scalability of the solution?

There are some issues with the scalability of Fortinet FortiGate. Certain products and models need to be scalable, but they're not. For example, if you go with 400F, they only have two SFP+ ports, while the F5 has four ports.

When you're expanding the number of users for this solution, they'll ask you to replace the model, and this can be a big cost to customers, which could affect scalability.

How are customer service and support?

We are happy with the technical support for this product, because the Fiji region is supported by New Zealand, where support for Fortinet FortiGate is better.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate is an affordable solution, but when expanding the number of users, they'll ask you to replace the model, so that's an added cost.

Pricing for this product is comparatively lower than other products. If you compare it with Forcepoint, Cisco, and other products, Fortinet FortiGate pricing is reasonable, and that includes all the service and support we need. Whenever we need support as a partner, they're able to deliver that support to us, unlike with F5 where there's premium support and standard support, which means you'll have to pay F5 extra.

Which other solutions did I evaluate?

I evaluated Cisco and Forcepoint solutions.

What other advice do I have?

We are an IT infrastructure company, and we are dealing with one of the banks here. They need a solution which they'll use for application delivery, load balancing, and as their web application firewall.

We are a reseller and partner of Fortinet, but only for their firewall product, e.g. FortiCloud WAF, not FortiADC. We've also been working with Fortinet FortiGate.

The solution we're looking for which will be implemented for our customer, e.g. a bank, is a solution with basic functionality, e.g. FortiGate. It will only be used for two or so web applications. If our customer needs a bigger functionality, then I would propose a different solution: F5. For the government, we always propose F5.

My advice to people who want to implement this solution is simple: It's an affordable product for the SMB customer, but for customers with bigger environments, I would recommend that they go for other products with premium support.

My rating for Fortinet FortiGate is seven out of ten, if you consider the Fiji market.

We saw that Fortinet is working towards the ZTNA model, e.g. SASE, and also working towards zero trust products, which is good. They're also improving slowly in privileged access management, e.g. they don't have one, but they're trying to introduce it by the end of the year.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Executive at a computer software company with 10,001+ employees
Real User
Top 20
Easy to use with a nice console but needs to offer container security
Pros and Cons
  • "The solution is very user-friendly."
  • "I'm not sure if it's something that they already have or are developing something, however, we need some dedicated features for container security."

What is our primary use case?

We mainly use the solution as a firewall. 

What is most valuable?

The solution is very user-friendly.

The collection of the integration of multiple nodes makes everything very easy. The fact that you can push, directly, one element, and you can leverage the distribution of the policy very well has been great. 

Honestly, the console is done very well. It's easy to use.

From a strategic point of view, I've seen, in recent years, a big challenge from Fortinet to recover some kinds of space with respect to the other two biggest players, Check Point and Palo Alto. That has happened much more since the beginning of the next generation file. I found Fortinet recovered much market space in the last year.

What needs improvement?

I'm not sure if it's something that they already have or are developing something, however, we need some dedicated features for container security. Other vendors have developed some kind of specific product to protection. Containers now are very common, especially in the cloud. It's an area that needs to be addressed.

For how long have I used the solution?

I've worked with the product for three or four years, more or less. 

What do I think about the stability of the solution?

The stability has been great. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

We have more than 10,000 people o the solution. The scalability capabilities are enough. We haven't had a problem at all. 

How are customer service and support?

It would be hard to rate technical support due to the fact that, up until now, we've never had to deal with them.

That said, from talking with colleagues, my understanding is that they are good, and they offer standard levels of support in line with other competitors. 

Which solution did I use previously and why did I switch?

We've also used Palo Alto and Check Point.

How was the initial setup?

The initial setup is straightforward, however, we have knowledgeable teams. We also use Fortinet to check the configurations and make sure everything is supported during implementation. 

It's pretty standard to deploy. We're also familiar with Palo Alto and Check Point and there is not much of a difference between the three.

What about the implementation team?

We managed, with my team, the setup. We also engaged with Fortinet in terms of professional services in order to check the installation and offer some support.

That said, we have many people on our team certified with the biggest firewalls and security infrastructure vendors.

What's my experience with pricing, setup cost, and licensing?

It's very difficult to discuss pricing as we have generally, in terms of pricing, at the end of the day, we have leveraged deals the existing contracts the client had in place. The client uses various technology vendors. I can't say that one is cheaper than the other. It's all in the same ballpark when you are speaking about comparable products.

What other advice do I have?

We are partners with many vendors, including Fortinet.

Likely our engineers would know what version of the solution we are on. I don't follow those details. 

I'd rate the solution at a seven out of ten. It's stable, easy to set up, and easy to use. However, I have yet to see all of the features in play.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of the Satellite Infrastructure and Operation System Department at a government with 1,001-5,000 employees
Real User
Top 20
Supports many architectures, has a lot of features, and is useful for multi-tenant environments
Pros and Cons
  • "The multi-tenancy feature is most valuable. It integrates very well with FortiManager and FortiAnalyzer."
  • "Their software support needs improvement. I would prefer to have better support for bug fixes. Sometimes, we open a ticket, and it is very difficult to get a solution. Specifically, we are not at all happy with their support for load balancing."

What is our primary use case?

We use it for a multi-tenant virtualized environment for public cloud services. We provide cloud services for the public sector.

We have two clusters with the latest version, and we also have two clusters that I would like to replace with the latest version. We have support from the vendor, and we're going to buy two new clusters.

How has it helped my organization?

We have all the solutions from Fortinet, and it integrates very well with all of them. I'm very satisfied with its integration with FortiManager and FortiAnalyzer.

What is most valuable?

The multi-tenancy feature is most valuable. It integrates very well with FortiManager and FortiAnalyzer.

They are flexible in terms of installation. They support many architectures. They can operate with most major public cloud providers. It is a trend now to use hybrid solutions.

It has a lot of features, and it is reliable.

What needs improvement?

Their software support needs improvement. I would prefer to have better support for bug fixes. Sometimes, we open a ticket, and it is very difficult to get a solution. Specifically, we are not at all happy with their support for load balancing. 

For how long have I used the solution?

I have been using this solution since 2015.

What do I think about the stability of the solution?

We're happy with its performance. I would rate it a 10 out of 10 in terms of performance.

What do I think about the scalability of the solution?

We are happy with its scalability. Its users are administrators. Our administrator team has about six people. The environment is set up as a multi-tenant, so each tenant has its own administrator for configuration.

It has been used every day since 2015. It is a core appliance for us.

How are customer service and support?

Their support needs to be improved. We're not at all happy with their support. It sometimes becomes very difficult to get a solution. We are not satisfied with their support for load balancing. The support we have for Cisco firewalls is much better. I would rate them a seven out of 10.

Which solution did I use previously and why did I switch?

We also have a Cisco solution in operation.

How was the initial setup?

Its initial setup is normal. It is not too complex.

What about the implementation team?

The deployment takes place with the help of an integrator. We have an integrator to help us deploy and install all the solutions. They analyze all the features that we need to use, and then we discuss and finalize the solution before starting with the installation.

We have five to six people in the network team.

What was our ROI?

We have seen an ROI with this solution.

What's my experience with pricing, setup cost, and licensing?

The licensing scheme of Fortinet is better than Cisco. It is more logical.

What other advice do I have?

Before buying, I would advise thinking about the exact features that you need to avoid expenses. You must understand very well what you need for your daily operations and then decide on the features to buy.

Overall, we're very happy with their firewalls, but when we have issues or bugs, there are some difficulties in finding the resolution. In terms of features, we haven't found any problems. It has many features, but when we use a feature and it has some bugs, I expect better support.

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Gilles Mousnier - PeerSpot reviewer
Manager GIS at epfam
Real User
Top 20
Good UI, feature-rich, and very stable
Pros and Cons
  • "Its user interface is good, and it is always working fine."
  • "Its filtering is sometimes too precise or strict. We sometimes have to bypass and authorize some of the sites, but they get blocked. We know that they are trusted sites, but they are blocked, and we don't know why."

What is most valuable?

Its user interface is good, and it is always working fine.

What needs improvement?

Its filtering is sometimes too precise or strict. We sometimes have to bypass and authorize some of the sites, but they get blocked. We know that they are trusted sites, but they are blocked, and we don't know why.

In terms of additional features, I don't have any requirements. It is okay for me. I do lots of things, and I still don't know everything about FortiGate. If I need something, it might already be there in FortiGate. 

For how long have I used the solution?

I have been using this solution for one and a half years.

What do I think about the stability of the solution?

It is very stable. We didn't have any problems in one and a half years.

What do I think about the scalability of the solution?

We just have one firewall, and we are too small to have redundancy or something like that. In the future, we would like to have a second unit. We have lots of problems locally with the internet fiber. It is not very good, and ADSL is bad. So, first, we have to stabilize and upgrade our connection, and later, we will try to have redundancy, but it is not necessary at this time.

How are customer service and support?

I never contacted them.

Which solution did I use previously and why did I switch?

When I came here, Netgate was installed. My IT department and my IT subcontractor explained to me that FortiGate was better than the previous solution. We changed it one and a half years ago, and it has been working well.

What about the implementation team?

It was an IT subcontractor who did the implementation. Our experience with them was very good.

What was our ROI?

It is too early for an ROI, but I have no problems with it. Everything is good.

What's my experience with pricing, setup cost, and licensing?

I had to pay for the license for the firewall, but it is guaranteed to have updates. I expect a good service for it. It was about €1000 for a year, and there was no additional cost.

Which other solutions did I evaluate?

When we tried to find something better, our IT subcontractor recommended FortiGate or Stormshield. I tried to find a subcontractor at my location for both, but I could only find a subcontractor for FortiGate, so I chose FortiGate. I wanted to have a local subcontractor. There are some products for which we don't need local support, but for some of the products, such as a firewall, we prefer to have local support.

What other advice do I have?

I would advise others to find a local contractor. That's because it is a product that can do a lot of things. If you don't know it well, you can make mistakes. Because I learned how to use it, I can now modify or update it. I can do some of the things in FortiGate, but when starting with it, it is better to have someone locally to guide you and do the initial setup.

It is a good and very useful product for me. It is very stable, which is the only thing that I want from a firewall. I would rate it a nine out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
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Updated: January 2023
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.