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DX Spectrum vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Spectrum
Ranking in Network Monitoring Software
16th
Ranking in IT Infrastructure Monitoring
18th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Network Management Applications (8th), Network Troubleshooting (7th), DX NetOps (1st)
WhatsUp Gold
Ranking in Network Monitoring Software
25th
Ranking in IT Infrastructure Monitoring
20th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (37th), Server Monitoring (14th), Configuration Management (21st), Log Management (41st), Cloud Monitoring Software (26th), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of DX Spectrum is 1.6%, up from 1.0% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Spectrum1.6%
WhatsUp Gold2.1%
Other96.3%
Network Monitoring Software
 

Featured Reviews

PinchasAlbalya - PeerSpot reviewer
Network Engineer at a educational organization with 1,001-5,000 employees
Monitoring has become centralized and management now sees real‑time health of key network assets
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we took an external vendor to install and make the customization. If we want to make others changes without paying for customization, we need to learn it deeply by ourselves. The tutorials are very complicated. They could work on that area. The tutorial part could be more simplified. I know there are many explanations, and you can get help or documents in one click on the current page in the product, but it is not very clear. If you want to do something new that you did not see from the vendor in the installation, it is not very simple. The documents are good for people that know how to operate the product well, but for new users, it is not simple.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It will aid in troubleshooting and daily operations, and is invaluable in fault resolution."
"The support we have been receiving has been really good."
"The way our network is structured, CA Spectrum seems to be able to deal with problems that we have coming up in real time."
"It's easy to implement, very configurable, and you can easily add new alerts and watch lists so we can certify new devices and watch the behavior of these new devices out of the box."
"Functionality of the tool is awesome and it is easy for customers to use."
"With the implementation of the shallow water approach, we've been able to significantly cut down on the number and duration of outages and the number of severities in all the categories."
"The performance manager is very good."
"Some of the most valuable features are it's highly scalable, the carrier is great, and if something has SNMP, it can monitor it. It's a great network fault management solution."
"The user interface is good enough."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"You have to invest a few days to become an expert in this solution, but after that, it's possible to do almost anything with it."
"The threshold alerting is the most valuable feature."
"The visual map and email alerts are very useful to have in real time so we always know the state of our network."
"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"The product is reasonably priced."
 

Cons

"The CA Technologies sales team destroyed their relationship with our business units."
"There were some issues with deployment."
"It's really tough to say because it really does have a lot to do with how much time you put into it."
"There's a little bit of complexity to the initial install because you're dealing with operating systems. You have to make sure all the prerequisites are done, anti-virus exceptions, etc. Then there's the bringing it up and then there's discovery of the network and setting that up. It takes time."
"I think the interface needs a bit of a revamp. They need to adapt it to the new app world that it is now ruling (iOS, Android Apps), and it needs to offer more."
"Only if the server that hosts the application is restarted without bringing down Spectrum. If this occurs it corrupts the database and has to be restored from the backup."
"CA Spectrum provides value, but it can be very expensive."
"If they could interact with the MIBs of vendors better, and have a lot more pre-loaded ones, that would be amazing for us right now."
"There is a very big gap in the support."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."
"My understanding is that there are better products out there that do a better job."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"Regional product team support is not very good."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"Currently, a perpetual license but some services are moving to a subscription"
"The cost of some of these products are a little cost prohibitive, which is unfortunate. We have to find lower cost solutions for some of the things that we have to pull in. For the most part, CA has capabilities in pretty much everything that you would need. You just have to figure out where are you going to spend the most money for what you have to actually get done. You can do all these things but, which ones do you have to do? And that's hard to choose sometimes because you want to do them all."
"The price is very high."
"The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
"In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."
"Spectrum is expensive."
"DX Spectrum's pricing is neither expensive nor cheap."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The most valuable feature is the cost compared to other solutions."
"The price of WhatsUp Gold is good."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"This is a well priced solution."
"Pricing is reasonable compared to other products."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
8%
Financial Services Firm
12%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise19
Large Enterprise90
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What needs improvement with DX Spectrum?
The time investment required is significant, not because of difficulty but because of the need for free time to invest in it. We need to get the knowledge. We know there are many options, but we to...
What is your primary use case for DX Spectrum?
The university purchased DX Spectrum, called ICE. DX Spectrum NAC is working for us only on Cisco 9200 switches. It is not working on any other switch like C1000 or HG or any 2960X. Even other Cisc...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

 

Also Known As

CA Spectrum
No data available
 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about DX Spectrum vs. WhatsUp Gold and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.