I find DocuWare to be a low-cost solution. It is used for specific requirements that banks and insurance companies have in the industry. There are expensive products and solutions like SharePoint, Documentum, and others. These products are heavily loaded with a lot of features, which small and medium enterprise banks, SMB banks, which cater to about say 5,000 to 20,000 users, may not require. They don't need a very big product like SharePoint, Documentum, et cetera. They need a local solution that can satisfy their requirements for storing documents and for scaling up in terms of the number of documents and users. At the same time, they need something where they can add on some new features, either workflows or forms.
For example, let's say a bank or insurance company wants to do a KYC. They would like to capture the medical information about the client who's going to purchase insurance or open an account in a bank. With this product, you can create forms, you can have workflows and approvals, or you can upload documents and you can scan documents. There are OCR capabilities as well. DocuWare fits very well as it is cost-effective and it has a perpetual license per environment. There is a yearly support cost too. I find that product neatly fits within the requirements of SMBs.
